1 to 25 of 32 Customer Experience Jobs in Milton Keynes

exceptional experiences while managing complex day-to-day activities. As part of their continued growth, they are now looking to appoint a Head of Customer Support to lead their customer-facing support function and play a key role in shaping the customer experience across the business. … This is a hands-on leadership role, ideal for an experienced customer support professional who enjoys developing people, improving processes and acting as the bridge between technical teams and customers. About the opportunity: You'll take ownership of the customer support operation, leading a team that provide frontline ...

Ecommerce Executive 05 Jun Location: Milton Keynes Reporting To: Marketing Manager About Tensator Tensator is a global leader in queue management, safety barriers and customer flow solutions, supplying customers across a wide range of industries worldwide through a portfolio of recognised brands including Tensabarrier®, Lawrence Metal® and QueueWay®. … take ownership of the day-to-day management, optimisation and performance of our online stores while contributing directly to traffic growth, conversion improvement, customer acquisition and revenue generation across multiple brands and international markets. The Role Reporting to the Marketing Manager, the E-commerce Executive will be responsible ...

Customer Success Manager £42,000-£45,000 + 15% Bonus | Hybrid (Milton Keynes, 2 days per week) We're partnering with a high-growth, venture-backed SaaS business that is transforming how organisations understand and engage their people. With hundreds of customers across the UK and an innovative platform … entering an exciting new phase of growth. They're investing heavily in product innovation, adopting AI throughout the business, and continuing to expand their Customer Success function. As a result, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of mid-market ...

Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution … backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning ...

About The Role SALARY:Up to £61,693 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business … receive a high volume of applications. We're looking for a Speech Analytics Manager to lead and evolve our Genesys speech analytics capability, transforming customer interaction data into meaningful insight that improves customer outcomes, strengthens Consumer Duty oversight, and supports smarter business decisions. This high-impact, analytical role ...

offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that … fixed term contract for 6 months. As a Product Manager (FTC - Parental Leave Cover), you will leada cross-functional squad todiscover,designand deliverinitiativestoimprove customer and broker experiences, increase operational efficiency and deliver faster,betterand more transparent lending decisions. Working across Operations, Credit, Commercial, Technology, Risk and Compliance, you will ...

operational processes, procedures, knowledge management and supporting technologies evolve in line with the Bank's growth strategy. Sitting within the Operations – Financial Crime and Customer Experience function, this role acts as the bridge between Operations, Product, Technology, Risk and Change, ensuring operational processes remain efficient, scalable, customer … Operations. The successful candidate will identify opportunities to automate manual activities, improve colleague productivity, enhance knowledge management and embed intelligent workflows that support better customer and business outcomes, while ensuring that the process for keeping procedures updated remains efficient and scalable. This is a key role in shaping ...

Steven Eagell Group's online presence and digital marketing strategy across a number of channels. You'll ensure that every channel delivers an exceptional customer experience whilst also strengthening our brand and generating qualified leads. Role: Planning, implementation and reporting for all digital marketing activity. Manage Google … marketing activity as directed by the General Manager and other reasonable requests by the Management team, including Sales, Aftersales and Fleet. Essential Skills and Experience: Automotive experience essential. Proven experience managing websites. Experience planning and delivering paid media campaigns. Strong understanding of SEO/AEO/ ...

Specialist to join a busy technical service team supporting customers across the UK. This is a fully remote opportunity combining first-line technical support, customer service and field engineer coordination. You'll play a key role in ensuring technical issues are diagnosed quickly, engineers are deployed effectively and customers … completion and keeping customers updated * Maintaining accurate information within service management systems * Escalating complex or high-priority technical issues to the appropriate teams * Managing customer expectations during service incidents * Producing service and job status updates * Supporting improvements to helpdesk processes and technical documentation ABOUT YOU We're looking ...

richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed … drives strategic conversations with our clients that will contribute to retaining partnerships. They will own and lead the renewals process and enhance the customer experience, all while securing long‐term commitments. Success will be defined by identifying key players involved in the decision making process, deciphering and communicating ...

growth and differentiation from SEAT. The Tribe Development Manager plays a key role in shaping local and central strategies for a unique CUPRA customer experience, embodying the Brand values and ensuring the network consistently meets Brand expectations. You will have responsibility for the timely, on budget delivery … innovative retailer network structure (e.g. CUPRA Specialist programme), and subsequent performance management as appropriate, ensuring clear alignment with Brand and VWG strategies. Skills & Experience Strong understanding of business and IT processes including Waterfall and Agile delivery methodologies Understanding of digital technologies and how their application can transform customer ...

including SIX, HSBC, Deutsche Bank and Anthemis, TAINA has spent over a decade building enterprise-grade tax operations technology, helping organisations reduce risk, improve customer experience and transform compliance operations. Today, we are entering our next chapter. We are building what we believe will become the world … global financial ecosystem. As we bring this category-defining platform to market, we are seeking an exceptional Go-To-Market Lead with proven experience launching and scaling AI-native enterprise products. The Opportunity This is not a traditional sales or marketing role. We are looking for an executive-level ...

manage, look after, and develop financial products. Possible Tasks within this role Qualification requirements Skills Agile Methodology Analytical Thinking Banking Communication Skills Conflict Management Customer Experience Management Customer Service Cybersecurity Decision-making Skills Digital Literacy Problem Solving Regulatory Compliance Management Taking Initiative Location: Milton Keynes, GB, MK14 ...

Analyst role brings an exciting opportunity to be part of the team building the data capabilities that are enabling better decision making and enhancing customer experience, operational efficiency and revenue optimisation. What a Data Business Analyst is responsible for: – Partner with stakeholders across UK teams as a trusted … datasets and pipelines. – Enable self-service by improving the accessibility and usability of data assets. – Identify opportunities to drive revenue, efficiency, and guest experience improvements. – Improve requirements, documentation, testing, and delivery standards. – Contribute to a scalable modern data platform through reusable standards and assets. Essential Skills & Experience – Minimum ...

support across the Group brands and networks. Through strong factory, Brand, legal and regulatory relationships, you will drive product quality, first-time fix and customer satisfaction. Whilst there will never be an average week you could expect to be involved in activities as diverse as motivating a skilled team … functional design and specification of a new technical support system and working with internal stakeholders and factory headquarters to drive Product Quality improvements. Skills & experience you can bring to the role: Strong leadership experience, with the ability to inspire, motivate and develop technical teams while balancing strategic ...

water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … customers and partners, translating complex ML concepts for stakeholders. Who we’re looking for: You understand the full machine learning lifecycle and have experience operationalising models built with frameworks like Scikit-learn, TensorFlow, or PyTorch. You possess strong Python skills and solid experience in software engineering best practices. ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core Responsibilities Build and develop strong relationships across an assigned partner … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. The Role The Talent Specialist will be pro-active, and people oriented. They will work … within the HR team to manage the full recruitment lifecycle, building strong relationships with key stakeholders across the business to ensure a positive candidate experience whilst supporting the business growth and strategy. The hours of work are full time, Monday Friday 8:30 17:30. Duties will include ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core ResponsibilitiesBuild and develop strong relationships across an assigned partner base. … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every ...

Brief Role Description Employees who manage, look after, and develop financial products. Possible Tasks within this role Qualification requirements Skills Analytical thinking Banking Customer Experience Management Cyber security expertise Decision-making Problem-solving Compliance Management Self-initiative We're driven by difference. With six big brands under … teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There's never been a more exciting time to join our industry ...

Eagell Group is seeking a Digital Marketing professional to own the online presence and lead the digital strategy across multiple channels, ensuring an exceptional customer experience while strengthening the brand and generating qualified leads. You will plan, implement and report on all digital activity, manage Google ...

collaborate with Operations, Finance and Marketing to translate business needs into clear data requirements and build data capabilities that enable better decision making and customer experience. The role involves partnering with UK stakeholders, conducting discovery sessions, and delivering data use cases, KPIs and technical specifications in an Agile environment. ...

innovative retailer network structure (e.g. CUPRA Specialist programme), and subsequent performance management as appropriate, ensuring clear alignment with Brand and VWG strategies. Skills & experience you can bring to the role: Strong understanding of business and IT processes including Waterfall and Agile delivery methodologies Understanding of digital technologies … their application can transform customer experience Excellent communication skills and ability to influence and negotiate at senior management level. Ability to quickly develop strong effective relationships with commercial, creative and technical people What can we offer you? Along with a competitive salary,car schemes (including cars for family ...