15 of 15 Customer Experience Jobs in Somerset

working with a rapidly scaling, multi-site consumer-facing organisation that’s investing heavily in technology, data and digital platforms to reshape customer experience, unlock growth, and simplify operations at scale. You’ll own the end-to-end digital and technology strategy, spanning: Customer-facing digital platforms … actually be doing: Defining and delivering a clear, commercially aligned digital and technology strategy Leading large-scale digital transformation programmes that materially improve customer experience Using data and digital products to increase sales, improve retention and reduce manual effort Leading and developing a senior, multi-disciplinary technology team ...

PURPOSE We are seeking a highly skilled Senior Network Engineer to design, implement, and maintain our network infrastructure. The ideal candidate will have extensive experience in network administration and architecture, with a strong focus on security and performance optimization. This role involves mentoring Junior Network Engineers and ensuring … Paragon's security policies and controls. May be required to travel to site (Paragon or Client) Competencies Technical Expertise – Advanced Formal training or equivalent experience in Networking systems design, configuration and support Relationship Management - Able to communicate clearly and concisely to both technical and non-technical personnel. This ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

range of clients. Our products help organisations improve their data so they can serve their customers better. Role You'll join our Customer Success team, who make sure our clients are happy, supported, and get value from working with us. The team focuses on retaining our existing client base … business opportunities. In simple terms, they build strong connections, give great service, and help clients love working with Experian. Day-to-day, as a Customer Success Apprentice, you will: Work towards your retention and renewal targets, making sure clients are happy and stay on track with their contracts. Build ...

career within our organisation. Role During this programme, you’ll rotate across the following key areas and be working as part of a team. Customer Experience- working in customer service or sales teams to understand the operational disputes and opportunities Commercial Products- working in product … Months Positions Available 3 Closing Date Sunday, 22nd February 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills Attention to detail Customer care skills Logical Team working Initiative Qualifications Any GCSE, grade 4 (Essential) Any GCSE, grade 4 (Essential) Any GCSE, grade 4 (Essential) English GCSE, grade ...

leading maritime data solutions provider is seeking a Chief Customer Officer to join their Executive Leadership Team in Taunton. This role involves developing and leading the customer-focused commercial strategy while ensuring customer needs are at the forefront of the organization. The ideal candidate will have extensive … experience in leadership, innovation, and market development within a rapidly evolving digital landscape. This full-time position offers a significant opportunity to influence the future of maritime services. #J-18808-Ljbffr ...

Bristol. This is an exciting opportunity for an experienced Account Manager to play a key role in developing, retaining, and growing a loyal customer base across the UK, Ireland, and international markets. The role focuses on building strong relationships with schools and education partners, supporting renewals and account growth … maximum value from the organisation's products and services. The successful candidate will be commercially minded, highly organised, and passionate about delivering an excellent customer experience. They will work closely with the wider sales and operations teams to support sales campaigns, manage product trials, and contribute to continued business ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep … management). Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience 5+ years in DevOps, SRE, or Cloud Engineering roles. Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB ...

talent: AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve Customer Experience – trial and build AI assistants and knowledge tools to enable frontline ...

talent: AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve Customer Experience – trial and build AI assistants and knowledge tools to enable frontline ...

them maintain an ever steady position as a market leader across the space. The growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed … wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider ...

focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed … wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider ...

powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver … service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects ...