15 of 15 Customer Insight Jobs in the East Midlands

The ideal candidate will have experience within an omni-channel e-commerce environment and a technical appreciation for the ecommerce ecosystem to satisfy app customer requirements. Responsibilities Gather requirements and lead the app product from an internal perspective to deliver the best customer experience Work with the onsite … and drive this relationship to create value, ensuring timely delivery and alignment with business goals Collaborate with IT and other internal stakeholders to balance customer experience with internal requirements and capabilities Work alongside the customer team to ensuring a seamless experience across all customer touch points Maintain … and manage integrations with internal and external systems and troubleshoot problems Optimise and own the continuous improvement of the app based on data - customer insight, direct and cross functional feedback Own the app store requirements including reviews and community management Attract, engage and retain customers through proactive strategies More ❯

makers Carrying out detailed discovery calls to understand each businesss needs Scheduling product demonstrations for senior sales representatives Accurately updating CRM systems with key customer insights and notes What were looking for : A go-getter with a hunter mentality you enjoy the thrill of outbound sales or if you More ❯

makers Carrying out detailed discovery calls to understand each businesss needs Scheduling product demonstrations for senior sales representatives Accurately updating CRM systems with key customer insights and notes What were looking for : A go-getter with a hunter mentality you enjoy the thrill of outbound sales or if you More ❯

makers Carrying out detailed discovery calls to understand each businesss needs Scheduling product demonstrations for senior sales representatives Accurately updating CRM systems with key customer insights and notes What were looking for: A go-getter with a "hunter" mentality you enjoy the thrill of outbound sales or if you More ❯

Carrying out detailed discovery calls to understand each business s needs • Scheduling product demonstrations for senior sales representatives • Accurately updating CRM systems with key customer insights and notes What we re looking for : • A go-getter with a hunter mentality you enjoy the thrill of outbound sales or if More ❯

influence both long-term product success and near-term execution. You will own key product initiatives, including market research, stakeholder engagement, GTM strategy, and customer insights, ensuring that MHR’s products remain innovative and commercially successful. Your leadership will shape the future of our product management practice while delivering More ❯

United Kingdom, Nottingham, Nottinghamshire Consumer Risk Lead About this Role This individual contributor will play a key role within our Consumer Duty and Customer Outcome Testing team. As a great thinker and problem solver, you'll be bringing together layers of data and insight into a well-rounded … view, always with the customer at the centre of it. You'll manage a broad set of stakeholders across the whole UK business via the Monthly Customer Outcome Meeting (MCOM), understanding their processes and how they work for our customers. You'll be the ultimate customer advocate. … What you'll do Lead the MCOM meeting every month, collaborating with stakeholders to bring the most important customer insights to the surface. Review insights identified across multiple sources (especially customer journey testing), highlight key themes, and report these back to senior stakeholders. Be a departmental leader, advocating More ❯

sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself … as an expert in warehouse management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities: Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or … supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. Strong presentation, negotiation, and objection-handling skills. Self-motivated and goal-oriented, with a proactive approach to pipeline development and sales strategy. Ability to work independently while maintaining a high level of collaboration within a More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯

Premier Customer Success Manager - Hospitality Software This role will be based 3 days a week in one of our Access Offices. We're looking for passionate individuals to join the Access family, sharing our belief in 'believing in better' and helping us grow. Our philosophy: Love Work. Love Life. … tailored to your needs. Additionally, you can participate in a charity day to support a cause close to your heart. About you: As a Customer Success Manager, you will be responsible for the success of a portfolio of our most valued customers. You thrive on helping people, are customer … and maintaining communication. Establishing yourself as a trusted advisor through solid relationships with key customers and stakeholders, including C-Suite executives. Analyzing and resolving customer challenges promptly by engaging relevant resources and influencing outcomes. Conducting periodic reviews to discuss trends, sentiment, success factors, and opportunities for expansion. Generating upsell More ❯