10 of 10 Customer Insight Jobs in Lancashire

City Centre. Overseeing website management, UI/UX design, analytics, front-end and back-end development, as well as SEO and engagement strategies, you will be responsible for optimising customer experience, driving operational efficiencies, reducing costs and enhancing conversion rates across our digital ecosystem. The ideal candidate will have a data-driven mindset, strong leadership abilities, and a strategic … schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Define and execute the product roadmap in alignment with business growth and customer needs. Identify opportunities to enhance user engagement, conversion, and operational efficiencies. Develop and implement SEO (Search Engine Optimisation), CRO (Conversion Rate Optimisation), and UX/UI strategies to improve … site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints to maximise retention and bookings. Identify and prioritise new product features based More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid£75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Join to apply for the Sr Customer Success Architect - SSE role at HPE Aruba Networking 1 day ago Be among the first 25 applicants Join to apply for the Sr Customer Success Architect - SSE role at HPE Aruba Networking This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per … data everywhere, enabling customers to adopt transformative technology faster and simplify their operations. At HPE, we believe our success is based on the success of our customers. As a Customer Success Architect, you will lead the technical architecture design, deployment, and ongoing customer adoption activities of the Atmos platform. Working in tandem with a Customer Success Manager … architects who possess the soft skills of leading projects with customers, together with broad experience in IT security technologies. Primary Job Responsibilities Serve as a trusted advisor for the customer on HPE’s SSE Atmos offerings and being hyper-focused on driving consumed cloud revenue for the company. Successfully onboard and help customers define and achieve their adoption success More ❯

Job Description: Flexera is seeking a highly motivated and experienced Senior Product Manager to lead our Content data analytics capabilities. This strategic role requires a blend of technical acumen, customer insight, and a deep understanding of integration ecosystems. Responsibilities : Define and execute the product vision and strategy for the Flexera platform's analytics strategy. Collaborate with cross-functional … teams including engineering, sales, marketing, and support to drive product development and go-to-market strategies Conduct market research to validate customer needs and ensure our integrations deliver compelling value propositions Develop user stories, define requirements, and prioritize the backlog to align with customer expectations and business goals Work closely with the development team to ensure timely delivery More ❯

This position is responsible for shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design and execute a product marketing … strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing, business administration, engineering, or a related field. Significant experience in related marketing roles, with demonstrated … resonate with each buyer persona. Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. Build strategic partnerships and act More ❯

and goals, this role requires a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating strategy workshops, producing detailed More ❯

drive measurable growth in revenue and brand equity. Key Responsibilities: Ecommerce Leadership: The successful candidate will own and optimise their ecommerce platform (Shopify or similar), ensuring a frictionless B2B customer journey. This includes leading the roadmap for digital development, focusing on UX/UI improvements, functionality, and crucial CRM integration. Collaboration with operations and supply chain teams will be … vital to align ecommerce systems with inventory and logistics, leveraging analytics and customer insights to drive personalisation, segmentation, and conversion optimisation. Marketing Strategy & Brand Development: This role will lead the overall marketing strategy, encompassing digital, content, brand, social media, trade marketing, and all salon communications. The Director will be instrumental in positioning the company and its exclusive brands as More ❯

usability evaluation sessions Use a range of tools to collect data, and write research reports to present findings Effectively present your findings and related design/business recommendations and customer insights to stakeholders Collaborate with other members of Agile, multidisciplinary teams within a user-centred design process Learn from insights from user research and metrics to define and improve More ❯