5 of 5 Customer Insight Jobs in Somerset

W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions … that meet the needs of our operating units and drive business growth. Execute on the product strategy for CRM, aligning with business goals and customer needs. Collaborate with stakeholders to gather and prioritize product and customer requirements. Collaborate with engineering, design, and other cross-functional teams to define … fast-paced environment. Exceptional communication and interpersonal skills with the ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customer service focus and sense of urgency. Ability to quickly adapt and learn new technologies and systems. Ability to function as a valuable team member More ❯

plans we are now looking for a Data Engineer. You’ll contribute to the development and upkeep of data systems, supporting the foundation for customer insights and marketing initiatives. With access to a rich pool of information, you’ll help design and maintain data pipelines and infrastructure that empower More ❯

Data Engineer, you'll play a vital role in designing, building, and maintaining sophisticated data pipelines and ensuring the integrity of our clients extensive customer data. Your work will support data-driven decision-making across the business, helping to drive forward key customer insights and analytics. In this … line with GDPR obligations and support the implementation of retention policies. Documentation & Data Governance: Produce clear documentation to enable efficient data governance and management. Customer Data Management: Manage the "golden record" of customer data, ensuring accurate entity matching and a single customer view. API & Microservices: Build and More ❯

in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors, and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with … over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation, and 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer … account management. Respond to and triage technical queries via shared support systems and email channels, escalating to technical specialists as necessary. Coordinate and conduct customer meetings, including virtual demos and review sessions. Perform system setup tasks including licensing, monitoring, asset tracking, and light reporting functions. Support internal sales and More ❯

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers and developers More ❯