21 of 21 Customer Insight Jobs in the South West

team, made up of the Digital Product Owner, UX Designer and Digital Business Analyst. Through them, you will have oversight of the digital product, customer journeys, research and design, while the team members own the detail of their areas. Our digital journeys don't only serve our ecommerce channel. … with the Digital Product Owner the priorities and business context the roadmap needs to reflect. Work with the Digital Product Owner to agree which customer and business problems are most worth solving, drawing on the discovery and research led by the Digital Business Analyst and UX Designer. Ensure product ...

client is a global professional services and technology consultancy. Job Role: AI Technical Delivery Manager(Customer) Team: Creative AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Our client accelerates growth and value for our clients through sustained customer relevance. … imagination, technology and intelligence. Visit us at: Team Within our client sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Creative AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

defined area of Nationwide's digital estate, including the website, app and Internet Bank. You'll own and prioritise your backlog, ensuring customer and business needs are translated into clear, actionable plans that deliver measurable outcomes. Working as part of a multidisciplinary team, you'll collaborate closely with Content … Product Design, Insight, SEO and Engineering colleagues to identify opportunities, solve customer problems and enhance digital journeys. Using customer feedback, data and performance insights, you'll make informed prioritisation decisions and help deliver seamless, accessible and effective experiences for millions of customers. You'll play ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You'll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you'll define the messaging and positioning of the proposition and lead the GTM strategy ...

communicating the value of the Built Intelligence software. The Role Support go-to-market plans, launches and new product capabilities. Develop clear product positioning, customer messaging and value propositions. Create and coordinate launch communications, campaign themes, content, webinar subjects and customer stories. Support the growth of product awareness … usage and adoption through targeted campaigns and customer education. Equip Sales and Customer Success with product guides, competitor analysis, sales playbooks and market knowledge. Gather customer, sales, product usage and competitor insight to identify opportunities and inform decisions. The Person Experience in product marketing, B2B, SaaS ...

future pillars of the business. This role offers the opportunity to help build a category from the ground up, influencing strategy, commercial execution and customer experience as the category evolves. The Role The Category Manager will play a key role in supporting the development and launch of a brand … growth opportunities, develop go-to-market plans, monitor performance, and build the foundations for long-term category success. Combining commercial analysis, category planning, consumer insight and cross-functional execution, the successful candidate will help translate Dyson’s global innovation pipeline into compelling customer propositions that drive awareness, consideration ...

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

growth and leadership of the UK business. You will set the UK strategy, translate it into clear priorities and ensure strong execution across commercial, customer-facing and operational activities. You will lead the senior UK team, create alignment across functions and build an operating model that supports scalable recurring … revenue, strong customer outcomes and consistent financial performance. As the senior representative of Infopro Digital Automotive in the UK, you will strengthen market presence, develop strategic relationships and ensure that the portfolio's brands, products and capabilities are connected through a coordinated go-to-market strategy aligned with ...

Upon Avon. About the role As Digital User Experience Manager at NFU Mutual, you’ll lead and shape our digital user experience strategy, turning customer needs, business priorities and technology opportunities into intuitive, accessible and consistent experiences. Your remit spans our website, online account, self service and transactional journeys … digital experience vision and roadmap, own the digital design system and accessibility governance, and lead how we measure and optimise the digital customer experience. You’ll use customer insight, feedback, analytics, experimentation and user testing to improve experiences and support evidence based decisions. You’ll work closely ...

Data & Analytics Industrial Placement provides an exciting opportunity to gain hands-on experience while exploring a future career in banking. Help turn data into insight, uncover opportunities and support better decisions that improve outcomes for customers and colleagues. Whether you're interested in analytics, customer insight, reporting … develop practical skills while contributing to meaningful business outcomes. The experience is designed to help you build confidence, apply your learning and gain valuable insight into how data and analytics support decision-making. Along the way, you'll broaden your network, work with experienced professionals and discover where your ...

Data & Analytics Industrial Placement provides an exciting opportunity to gain hands‐on experience while exploring a future career in banking. Help turn data into insight, uncover opportunities and support better decisions that improve outcomes for customers and colleagues. Whether you're interested in analytics, customer insight, reporting … develop practical skills while contributing to meaningful business outcomes. The experience is designed to help you build confidence, apply your learning and gain valuable insight into how data and analytics support decision‐making. Along the way, you'll broaden your network, work with experienced professionals and discover where your ...

Description Help shape the future of customer service through AI and digital innovation. Are you passionate about technology and the opportunities it creates to transform customer experiences? Do you enjoy getting hands-on with digital solutions, solving complex challenges and turning innovative ideas into real improvements? At Motability … genuine impact. You'll play a key role in how we introduce, develop and optimise digital solutions, including conversational AI, automation, chatbots and customer self-service technology . We're looking for more than someone who can identify opportunities for improvement. We want someone who can take those opportunities ...

team to drive opportunities forward. Influence and collaborate with our client's wider leadership team to ensure bids align with our ethos, strengths and customer insight. Be accountable for Building, directing and managing the matrixed teams that support individual responses, with minimal support. Take ownership of planning activity ...

leading tech stack including AI meeting recording, coaching, forecasting and CPQ and CRM tools, a Professional Services function for project management and implementation, a Customer Success team focused on deployment and value realisation, and Product Marketing and Marketing support for shaping and communicating your value proposition. You will join … revenue targets within the new Maternity care sector. Lead Nourish's expansion into this brand new market, working closely with Product to feed customer insight into ongoing development. Engage with NHS Trusts to scope requirements and identify new opportunities. Manage the end to end tender and procurement process ...

client is a customer data science company. London | Full-time | Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform — the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

Manage users' accounts; understanding concepts of: billing, user management, features, GP land. Using modern tools such as Intercom Notion, Slack, and Typeform. To bring customer insights and feedback back to the team, so we can improve our products. Think and implement ideas to help this area scale nationwide. "Support ...

Services Team provides IT solutions and support to over 4000 internal customers. You will learn on-the-job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer … range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customer service when speaking to internal and external customers Training You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification ...

client and the wider our School Management Suite. Working closely with product marketing, demand generation and commercial teams, you will turn complex customer insights and internal expertise into clear, compelling stories that build brand trust and drive demand. Whether you're publishing blog posts, designing quick-turn social assets … content across our brands, including blogs, case studies, gated content, white papers, emails and social posts. Act as an expert writer and editor, translating customer interviews and internal knowledge into authoritative, credible copy. Support flagship content initiatives for our client and help establish equivalent campaigns across other suite brands. ...

your portfolio through marketing campaigns and local business networking events. Key responsibilities will include: Day to day relationship management of a portfolio of customer accounts Effective pipeline and forecast management Achievement of revenue and margin growth targets (and associated KPIs) Building CT influence through positive exec and operational relationship … development Delivering appropriate and timely customer insights to CT influencers and decision makers (Product, Service, Marketing) in support of ongoing capability development Build and develop a new business pipeline with a view of growing the Dorset customer base. Candidate profile : Successful Account Managers at CT typically have 2+ ...

quantify revenue gaps and ROI. Co-sell with HubSpot AEs; target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell … Clients Say “BBD Boom should be at the top of your list.” “Great experience with all members of the team.” “Focused on results, friendly customer service.” Our Values Why This Role? Turn your HubSpot passion into serious earnings, influence senior stakeholders, and shape growth for clients and Boom ...

will define the vision, roadmap and priorities for a key area of Nationwide’s website, app and Internet Bank. You’ll translate customer insights and business objectives into actionable plans and measurable improvements that enhance digital journeys for millions of customers. Working with Content, Product Design, Insight, SEO and Engineering, you will balance customer needs with regulatory and technical considerations, driving initiatives that deliver value and align with Nationwide’s #J-18808-Ljbffr ...