15 of 15 Customer Insight Jobs in the South West

Description To lead the delivery and continuous improvement of Motability Operations' Continuous Research Programme, ensuring customer feedback is translated into timely, actionable insight that shapes business decisions and drives better customer outcomes. Working as part of the Customer Insight & Analytics team and reporting … Customer Experience Insight Lead, you will be responsible for delivering and evolving the Voice of the Customer (VoC), Customer Satisfaction Index (CSI), HEARTbeat Programme and wider continuous customer listening ecosystem. You will ensure these programmes provide robust evidence to support customer experience improvement, Consumer ...

MEMBERSHIP MARKETING & INSIGHT MANAGER 18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend) £36,000-£40,000 FTE (£17,600-£19,600 pro rata) Hybrid working - based at Westonbirt Arboretum, Gloucestershire Use insight to shape the future … traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer. About the Role This ...

Senior Customer Success Manager Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus Location: Remote (Bristol HQ) My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally. There is a clear … would lead to a doubling their size over the next 2-3 years as the products and services are commercialised at pace. The Senior Customer Success Manager, a crucial appointment, will ensure customers achieve their desired outcomes while using a product or service, thereby driving customer retention ...

propositions. You'll be responsible for understanding our customers better than anyone else, identifying where we can create the most value, and turning that insight into clear product positioning, compelling propositions and successful go-to-market plans. You'll partner closely with Product teams from the earliest stages … development, helping shape priorities, influence what gets built, and ensure every launch delivers meaningful customer and commercial impact. This isn't a role focused solely on messaging and launches. Instead, youll be a strategic partner to Product, bringing together customer insight, market understanding and commercial thinking ...

years) plus Bank Holidays This is a fantastic opportunity for a commercially minded B2B marketer with expertise in demand generation, marketing automation and customer lifecycle marketing to join our ambitious organisation. You'll have the chance to play a key role in shaping our future marketing activity, building … your expertise whilst creating marketing programmes that support customer acquisition, retention and long-term business growth. What's more, we'll ensure you are equipped to broaden your experience across product marketing, CRM, automation, customer insight and campaign strategy. This role represents a unique prospect to develop ...

strategy aligned to our business goals. Building and leading a high‐performing Product function, embedding best practice across Product Management and Product Ownership. Creating customer‐led product roadmaps that deliver measurable business outcomes. Driving product innovation using customer insight, operational feedback and market intelligence. Identifying opportunities … apply AI, automation and intelligent workflows to improve customer experience, productivity and operational efficiency. Leading product‐led transformation programmes that simplify processes and improve the way we work. Working closely with Technology, Data and Operational teams to ensure products are delivered effectively and adopted successfully. Establishing clear governance, prioritisation ...

have an amazing team of 25,200 people in 32 countries. Job Description 12 month maternity cover We are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis , to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity … high-impact role with strong exposure to senior stakeholders, offering the opportunity to shape decision-making, influence strategic direction, and drive measurable improvements in customer engagement and business performance. Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into clear ...

open to all locations across the UK. You will be responsible for Partnering senior commercial leaders to deliver people strategies that support business performance, customer outcomes and sustainable growth. Act as a trusted advisor on leadership effectiveness, organisational performance, culture, talent and capability. Build high-performing leadership teams that … change. Develop future leadership capability through robust succession planning, talent reviews and targeted development initiatives. Shape workforce and talent strategies that strengthen commercial capability, customer engagement and sales effectiveness. Create opportunities for Retail, Foodservice and Venus to share best practice, leadership approaches and customer insight, building stronger ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

reduce greenhouse gas emissions. Working at the forefront of environmental technology, they combine cutting-edge hardware, software and data science to deliver real-world insight that supports safer, more efficient and more sustainable industrial operations. Following continued investment and growth, they're now looking to appoint an Emissions Scientist … Working closely with software engineers, data scientists and hardware specialists, you'll help shape the scientific foundations behind an industry-leading product while producing customer insight that directly influences operational and environmental decision making. What You'll Be Doing Analyse environmental and operational datasets to detect, interpret ...

strongest ecommerce websites and omnichannel experiences in the industry, the business continues to invest heavily in digital innovation to create a seamless customer journey across web, app and stores. Alongside a highly competitive salary, you'll receive a discretionary bonus, an excellent benefits package and the chance … driving online trading performance across multiple product categories. Working closely with teams across trading, merchandising, marketing, pricing and supply chain, you'll optimise the customer journey, identify commercial opportunities and use data to influence trading decisions. This is a highly visible role with genuine ownership, where you'll play ...

will maintain the competitive edge of our existing proposition as we scale across Europe. You will work at the intersection of commercial strategy, customer insight and platform delivery. Your ability to translate market understanding into clear requirements for product and engineering teams, and to drive cross-functional momentum … Product proposition pipeline Translate company strategy, our vision and competitive intelligence into clear proposition expansion opportunities Build a deep understanding of different customer segments: their needs, motivations and the perceived and real value of our proposition to them, getting hands on with research and experiencing the product to create ...

Lead Forward Deployment Engineer to lead the design, development, and deployment of enterprise-scale AI solutions. This role combines deep technical expertise with customer engagement, solution architecture, and engineering leadership to deliver innovative AI applications that solve complex business challenges. As a technical leader, you'll work closely with … ready applications at speed. Design and build cloud-native applications using TypeScript and AWS . Lead technical discovery workshops and solution architecture sessions with customer stakeholders. Develop AI-powered applications leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), vector databases, and modern AI frameworks. Design scalable data pipelines ...

manufacturer who are seeking a Connectivity Specialist to help shape the future of connected healthcare. This is an exciting opportunity to combine technical expertise, customer engagement, and project leadership to deliver innovative digital integration solutions that improve patient care. You will work with clinical, IT, and commercial teams … Specialist Bring Your Healthcare Technology Expertise – With 3+ years’ experience in healthcare IT, connected medical devices, or digital health, use your technical knowledge and customer-focused approach to deliver solutions that improve patient care and healthcare outcomes. Drive Seamless Connectivity and System Integration – Apply your understanding of healthcare ...