2 of 2 Customer Insight Jobs in Suffolk

role carries responsibility for shaping and delivering a clear product direction across a portfolio of offerings, ensuring products are strategically aligned, commercially viable, and customer-focused. The successful individual will operate at a senior level, balancing long-term vision with practical delivery. They will provide leadership across product disciplines … roadmap, measurable outcomes and commercial accountability. Establish and embed best-practice product management processes that support the business in achieving its strategic objectives. Apply customer insight, market understanding and partner feedback to inform product direction and continuous improvement. Identify opportunities for innovation, product expansion, modernisation and differentiation, ensuring ...

events and exhibitions to generate new business opportunities Maintain accurate CRM records (Salesforce) and provide reliable pipeline forecasting Monitor market trends, competitor activity, and customer insights Work closely with marketing and internal teams to support lead generation and onboarding Ensure smooth handover of new customers to account management teams ...