5 of 5 Customer Journey Map Jobs in the South East

Felix C | +49 (0) 89 238 898 85 The Global Lifecycle Marketing Manager will own the global lifecycle marketing strategy, ensuring a seamless customer journey with personalized messaging across all funnel stages, while collaborating with regional marketing managers to align local email strategies with the global … lifecycle marketing framework. Responsibilities: Lifecycle Marketing Strategy & Execution Automate and optimize customer lifecycle touchpoints to enhance engagement, retention, and revenue Act as the air traffic controller for lifecycle communications to prevent audience fatigue and optimize messaging cadence Help shape our tooling roadmap by identifying opportunities for enhanced automation … segmentation, and personalization capabilities Audience Segmentation & Targeting Develop and maintain segmentation strategies based on country/region, funnel stage, and customer behaviour Ensure accurate targeting to deliver relevant and timely communications across all lifecycle stages Cross-Regional Coordination Collaborate with regional marketing managers to align local email strategies More ❯

projects within the development team. You will: Direct and guide a team of 4 to meet the company’s vision, commercial opportunities and customer needs Be actively involved with and oversee all design and front-end development output for customers and internal projects, striving for excellence Drive the … design of the products forward and strive to ensure these stay ahead of the curve and competition Actively seek website and other relevant customer data and insight to drive informed understanding of how customers would use their digital interfaces, and what improvements could be actioned to improve the … work based on clear guidelines based on industry best practice Use your digital expertise and experience to do what is right for 'the customer’. Adopt a 'continuous improvement’ mindset: always looking for opportunities to improve the experience and performance of all journeys. Build and mentor a team More ❯

work, understand and deliver against project requirements strategically and tactically. Understand user needs align business goals, define UX Product service success to produce customer journey maps, problem statements, job stories and crafted workflows. UX research, quantitative v qualitative, research cycles rapid v broad etc. Visual Design. … with Designers, Developers, Architects, Product Managers and domain experts. End to end software development process for digital software product design from user research, journey mapping, interface design and prototyping to user testing. Craft experiences across complex highly scientific and rich content digital software products from Discovery to Delivery. More ❯

provides consulting support to help clients protect and increase their margins, optimise their operational performance and improve productivity. We work closely with clients to map their vision, define the programme to achieve it and deliver the programme successfully, using a blend of Valcon’s consulting, data and technology expertise. … delivery of the programme in line with the appropriate methodology. Contribute to the redesign activities of how services should operate to optimise the customer experience by embracing digital capabilities. Application of relevant tools and techniques: Business architecture, capability mapping, organisation sizing, governance, role design, development of business cases … requirements gathering, customer journey mapping, process mapping, agile methodologies and lean techniques. We offer you: The opportunity to work in a diverse and international environment with an informal culture, with a flat hierarchy, in which we cooperate across business areas and levels. We care about results More ❯

training using disciplines and frameworks. Excellent collaboration skills, with the ability to work effectively with cross-functional teams. Excellent perceptiveness with process and customer journey mapping. Excellent written and verbal communication skills with the ability to effectively tailor communication to target audiences. Innovative thinking to provide More ❯