Customer Journey Map Job Trends in the South East

Customer Journey Mapping
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Journey Map skills. It covers permanent job vacancies from the 6 months leading up to 20 October 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Oct 2025
Same period 2024 Same period 2023
Rank 273 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Journey Map 18 0 0
As % of all permanent jobs in the South East 0.20% - -
As % of the Processes & Methodologies category 0.23% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £92,500 - -
Median annual salary (50th Percentile) £95,000 - -
75th Percentile £97,500 - -
90th Percentile - - -
England median annual salary £63,750 £75,000 £87,500
% change year-on-year -15.00% -14.29% +45.83%

All Process and Methodology Skills
South East

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 7,893 9,332 7,643
As % of all permanent jobs advertised in the South East 88.18% 81.25% 93.42%
Number of salaries quoted 4,295 4,965 5,256
10th Percentile £27,000 £32,750 £31,250
25th Percentile £32,500 £42,500 £41,250
Median annual salary (50th Percentile) £47,500 £55,000 £55,000
Median % change year-on-year -13.64% - -
75th Percentile £65,000 £70,000 £70,000
90th Percentile £81,250 £85,000 £82,500
England median annual salary £55,000 £60,000 £60,249
% change year-on-year -8.33% -0.41% +0.42%

Customer Journey Map
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Journey Map relative to all permanent IT jobs advertised in the South East.

Customer Journey Map job vacancy trend in the South East

Customer Journey Map
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Journey Map.

Salary distribution trend for jobs in the South East citing Customer Journey Map

Customer Journey Map
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Journey Map within the South East region over the 6 months to 20 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley - 6 - - 2
Hampshire - 4 - -
Middlesex - 4 - -
Oxfordshire - 3 - -
Surrey - 3 - - 1
Buckinghamshire - 3 - -
East Sussex - 1 £95,000 - 2
Customer Journey Map
England

Customer Journey Map
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (11.11%) Confluence
Applications
1 12 (66.67%) Microsoft Excel
Business Applications
1 1 (5.56%) Shopify
Cloud Services
1 4 (22.22%) Adobe Analytics
1 4 (22.22%) Figma
2 1 (5.56%) Google Analytics
2 1 (5.56%) Power Platform
2 1 (5.56%) SaaS
Communications & Networking
1 12 (66.67%) SMS
Database & Business Intelligence
1 1 (5.56%) Power BI
1 1 (5.56%) Tableau
Development Applications
1 2 (11.11%) JIRA
General
1 18 (100.00%) Analytical Skills
2 14 (77.78%) Marketing
3 4 (22.22%) Banking
3 4 (22.22%) Influencing Skills
4 1 (5.56%) Retail
4 1 (5.56%) Social Skills
Job Titles
1 14 (77.78%) Senior
2 12 (66.67%) CRM Executive
3 4 (22.22%) Strategy Manager
4 2 (11.11%) Senior Manager
4 2 (11.11%) Senior Strategy Manager
5 1 (5.56%) Email Executive
5 1 (5.56%) Email Marketing Executive
5 1 (5.56%) Head of Applications
5 1 (5.56%) Head of IT
5 1 (5.56%) Marketing Executive
Miscellaneous
1 13 (72.22%) Onboarding
2 1 (5.56%) Analytical Mindset
2 1 (5.56%) Enterprise Software
Processes & Methodologies
1 18 (100.00%) Analytics
1 18 (100.00%) Journey Map
2 14 (77.78%) CRM
3 13 (72.22%) Marketing Strategy
4 12 (66.67%) Copywriting
4 12 (66.67%) Customer Engagement
4 12 (66.67%) Digital Marketing
4 12 (66.67%) Roadmaps
5 5 (27.78%) Customer Experience
5 5 (27.78%) Strategic Thinking
5 5 (27.78%) User Experience
6 4 (22.22%) Continuous Improvement
6 4 (22.22%) Creative Problem-Solving
6 4 (22.22%) Customer-Centricity
6 4 (22.22%) Design Thinking
6 4 (22.22%) Matrix Organization
6 4 (22.22%) Prototyping
6 4 (22.22%) UX Design
6 4 (22.22%) Visualisation
6 4 (22.22%) Wireframes
Qualifications
1 12 (66.67%) DBS Check
Quality Assurance & Compliance
1 13 (72.22%) GDPR
2 4 (22.22%) Accessibility
3 1 (5.56%) QA
Vendors
1 12 (66.67%) Salesforce
1 12 (66.67%) Salesforce Marketing Cloud
2 4 (22.22%) Adobe
2 4 (22.22%) Qualtrics
3 1 (5.56%) Google