2 of 2 Customer Retention Jobs in County Antrim

with accompanying data science and software engineering professional services. Our clients and partners already include some of the biggest names around, and we're now looking to appoint a Customer Success Manager to help deliver our strategy. It's a great time to be joining Sonrai; over the past two years, we have: Successfully grown our customer base … across a range of biotech and pharma organisations globally Grown our team to 35+ and won multiple awards Opportunity & Responsibilities The Customer Success Manager will work closely with the Director of Customer Success and the wider Sonrai team to enable success of clients and partners, and promote client growth and retention. Specific Responsibilities include: Ensure clients within your … the role effectively. Work closely with technical teams to ensure client needs are met. Plan and lead internal and external meetings. Identify appropriate opportunities for account growth. Support client retention by planning ahead for client contract renewal. Report regularly to the Director of Customer Success on client account progress and issues. Generate Key Performance Metrics in line More ❯

highly ambitious recruitment or consultative sales professional to join our growing IT Recruitment team, focused on fostering long term relationships with key clients and job seekers, with a professional, customer focused and technical approach. Within this sector, VANRATH work with many of Northern Ireland's best-known companies, as well as a large of number of highly exciting technology … examples of high performing consultants that have moved from their respective industries and forged successful careers within recruitment. Why VANRATH? 20+ years specialist market knowledge and experience 96% client retention rate 20,000 + candidates placed over the past 25 years 1400 + google reviews and Nis highest rated recruitment agency Bespoke CRM system Chosen recruitment partner, member More ❯