4 of 4 Customer Retention Jobs in the North East

business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customer retention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple More ❯

business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customer retention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple More ❯

business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customer retention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple More ❯

and market presence in the HealthTech sector. Build and manage a robust sales funnel, engaging customers through both digital and face-to-face channels. Lead the end-to-end customer journey, from opportunity identification to customer retention. Utilise a mix of traditional and digital business development techniques to qualify and convert new opportunities. Collaborate with technical, sales operations … and marketing teams to deliver compelling HealthTech campaigns. Prepare and negotiate project proposals, briefs, and quotes, ensuring successful project delivery and customer satisfaction. Maintain accurate records using CRM systems and manage client relationships throughout the customer lifecycle. Regular travel to sites in North-East England is required, with a hybrid working model and occasional short-notice office visits. More ❯