and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. … You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build More ❯
About the Role Validity is looking for a Customer Success Manager to join our team in London! The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and helping them troubleshoot any email deliverability issues they are facing, by … of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solving customer issues. Proactively reaching out to customers with relevant … location. Required Language Skills: Fluency in English and French. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires working closely with the other CSMs to manage the More ❯
North West London, London, United Kingdom Hybrid / WFH Options
GNB Partnership
across multiple regions. Youll be responsible for nurturing relationships, identifying opportunities to boost lifetime value, and delivering tailored campaigns and rewards to ensure elite customer satisfaction and retention. Key Responsibilities of theVIP Manager Player Relationship Management Build and maintain strong personal relationships with top-tier VIP customers, ensuring high … engagement and satisfaction levels. VIP Program Strategy & Execution Design and optimize the VIP experience from onboarding to personalized promotions, exclusive events, and retention initiatives. Data-Driven Personalization Use player data and behavioral analytics to segment users, track activity, and anticipate needs delivering relevant, real-time value. Issue Resolution … closely with product, marketing, operations, and support teams to align on VIP goals, campaigns, and service improvements. Reporting & KPIs Track key metrics including retention rate, lifetime value (LTV), average revenue per user (ARPU), churn. Skills and Capabilities of theVIP Manager Proven Experience 3+ years of experience in a More ❯
