12 of 12 Customer Retention Jobs in London

Digital GTM Manager

Hiring Organisation
Aquent
Location
Greater London, England, United Kingdom
/hr Hours: 35-hour week Duration: 12 months Job Description: Our client is looking for a Digital GTM expert who is a true customer champion, insight-driven, and willing to challenge the status quo to lead transformation. Taking calculated risks, seeking innovation, and executing at scale will … Digital GTM & Sales team, responsible for driving growth across the client’s Go-To-Market (GTM) products. The team focuses on scaling customer acquisition, improving customer retention, and shaping marketing and GTM roadmaps that deliver measurable commercial impact. A deep understanding of digital marketing practices across ...

Customer Service Advisor - Italian & Spanish - Remote

Hiring Organisation
Advancing People
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum, Inc benefits
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily … those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

Business Change Manager - SaaS

Hiring Organisation
EF Recruitment
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 92,000 Annual
London. Joining the EMEA Commercial team, the Business Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

Program and Change Manager

Hiring Organisation
EF Recruitment
Location
SW1V, Victoria, Greater London, United Kingdom
Employment Type
Contract
Contract Rate
£92500/annum Free breakfast, hybrid
Joining the EMEA Commercial team, the Program and Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

Senior Project Manager - Sales Operations

Hiring Organisation
Morgan McKinley
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£400 - £455 per day
business operations, working closely with Sales, Marketing and wider Commercial leadership to deliver several key initiatives, including: Transitioning to a more enterprise-tier customer model Operationalising and optimising the sales funnel BPO footprint optimisation and consolidation Embedding programme structure and governance into customer retention initiatives Driving ...

Senior Security Sales Specialist

Hiring Organisation
QBS Software Ltd
Location
West London, London, United Kingdom
Employment Type
Permanent, Work From Home
portfolio is curated specifically for the UK channel, enabling VARs and Resellers to deliver high-value security outcomes with predictable commercial models and strong customer retention. Role Overview The Security Sales Specialist is a mid-level, quota-carrying role focused primarily on driving cybersecurity sales through UK VARs … teams to: Deliver partner enablement programs Support joint campaigns and webinars Execute UK channel events and roadshows Drive participation in vendor-specific initiatives Attend customer meetings, partner sessions and events across the UK as needed (with occasional overnight travel). Operational Excellence Maintain disciplined CRM hygiene and accurate forecasting. ...

Client Success Manager

Hiring Organisation
DXC
Location
London, United Kingdom
Employment Type
Permanent
responsible for key performance indicators including TCV (below $5M), revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success. Key Accountabilities and Responsibilities: Being Responsible for and owning ALL aspects (both project and run) of CES delivery … Workforce planning, Billability, utilization, compliance, risk governance, etc. Pipeline: Own & win less than $5 million opportunities Client Satisfaction (References, CSAT & NPS) Secondary KPIs Client retention rate Churn management Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning Essential Skills/Qualifications/ ...

Graduate Business Development Executive

Hiring Organisation
Celsius Graduate Recruitment Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£27,500 - £55,000 per annum, OTE
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

STEM Graduate Business Development Representative

Hiring Organisation
Celsius Graduate Recruitment
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 27,500 - 55,000 Annual
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

STEM Graduate Software Sales Representative

Hiring Organisation
Celsius Graduate Recruitment
Location
Central London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£26,000
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

STEM Graduate Business Development Representative

Hiring Organisation
Celsius Graduate Recruitment
Location
WC2E, Covent Garden, Greater London, United Kingdom
Employment Type
Permanent
Salary
£27500 - £55000/annum OTE + Corporate Benefits
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Product Marketing Manager

Hiring Organisation
Halian Technology Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£70,000
development of collateral, marketing content and sales tools, with the support of Marketing colleagues, in line with the messaging that drives sales and client retention Plan go-to-market launches of new product features and manage the cross-functional implementation of the plan. Requirements 3+ years marketing, product … marketing or product management with demonstrably keen business acumen Ideally, experience in a B2B software company in the HR marketplace A firm customer champion, obsessed with living in the minds of our clients Experience with sales enablement, CRM and marketing automation platforms This is a full-time, permanent position ...