26 to 50 of 55 Customer Service Jobs in Edinburgh

central belt of Scotland. Working closely with our Commercial Revenue Operations Senior Manager, you will help drive informed decision-making across Sales, Finance, Customer Service, and Commercial Leadership by delivering accurate, timely, and insightful reporting. This is an exciting opportunity for someone who thrives on analysing performance, improving … processes, enhancing data quality, and uncovering opportunities that contribute directly to commercial growth and customer success. With responsibility spanning Power BI reporting, KPI management, customer feedback analysis, and continuous improvement initiatives, this role offers significant exposure across the business and the opportunity to make a tangible impact ...

servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit … window).BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working ...

process:Complex Agile DeliveryBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

player in helping projects and programmes impact, assess and deliver improvements.The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties.This is a superb … requirement to line manage a small team of DBAs.This role is expected to contribute to the 24/7 cover for Live service operation. Depending on the candidate’s skills and knowledge there will be the potential for the individual to be asked to undertake on call support ...

player in helping projects and programmes impact, assess and deliver improvements. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. This … offer stage.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

hours business support with Major incident or business critical support, testing of equipment or infrastructure activitiesAccurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAsYou will be responsible for managing the support queues, prioritizing tasks, and making sure … users are kept informed in a timely manner, following the right proceduresMaintaining a high level of customer satisfaction across the business, ensuring a professional, friendly, and approachable manner at all times, even under pressureYou will be involved in setting up, configuring, and maintaining various devices like Windows ...

macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

including Azure, Power Platform, M365, and Active Directory.Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs.Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 or equivalentMarketing/Sales/Customer Service Functional Consultant Associate or equivalent.Experience defining systems strategy, developing systems requirements, planning and executing testing, training, defining support procedures, and providing support for the implementation of Dynamics solutions.Excellent technical communication skills, including the ability to get across complex/technical issues to non-technical audiences.Experience contributing ...

Motability Operations Ltd is seeking a customer insight & analytics specialist to lead the design and delivery of an outcomes insight programme that demonstrates customers understand MO products, services and communications. The role sits in the Customer Insight & Analytics team and reports to the CX Insight Lead. You will … work closely with Legal & Compliance, In-life Customer Service, Operations, Finance, Marketing Communications, CX and Tech to bring together customer research, behavioural #J-18808-Ljbffr ...

internal services. * Identifying issues proactively and take any corrective actions necessary to sustain the environment. * Assisting with the resolution of unusual or escalated customer service issues related to datacentre and network services to ensure that any disruption is minimised. * Responding in a timely manner to datacentre and network … issues in order to maintain a highly available service to the business. * Developing and maintaining relationships with technical colleagues working in Engineering, allowing closer collaboration. * Reviewing and recommending new technologies with the aim of improving existing services. * Training and mentoring junior colleagues to raise their levels of expertise ...

successes, with an exciting roadmap in place. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

standards, 18th Edition regulations, and Health & Safety requirements Produce accurate technical inspection reports within agreed timescales Provide professional technical advice to clients Maintain high customer service standards Identify potential additional service opportunities Key Responsibilities: You will work across varied sectors including manufacturing, power & utilities, retail, logistics, transport ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Join a leading technology company as an IT Support Technician (Level 2)! Job Overview This role supports a financial services customer and requires candidates to pass financial clearance. The successful candidate will provide both on-site and remote desktop support, perform hardware break-fix activities on desktops, laptops … position also involves supporting bank branch infrastructure, including thin clients, network connectivity, chip-and-pin devices, voucher readers and passbook printers, while delivering excellent customer service. A driving licence and access to transport may be required, as occasional travel to bank branches across Scotland may be necessary, with mileage ...

Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire and Security roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Minor Works engineer for their team. Working … responsible for the installation, modification and commissioning of Fire Alarms, CCTV, Access Control and Intruder Alarm systems while delivering a first-class service to customers. Salary and Benefits - Fire & Security Minor Works Engineer Competitive salary of £38,000 - £44,000 Regular overtime available to increase your annual earnings Ongoing ...

solutions that meet business requirements Lead system integration efforts, ensuring seamless connectivity and interoperability between various systems and platforms. Utilize Salesforce to enhance customer relationship management and streamline business processes. Collaborate with cross-functional teams, including marketing, IT, and customer service, to ensure successful project delivery. Qualifications ...

market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps … senior trusted advisor to C-suite stakeholders, shaping AI-enabled business and operating-model change and translating model capabilities into measurable financial, customer and operational outcomes.Providing executive sponsorship for complex, multi-workstream AI programmes, ensuring strong governance, risk management, delivery assurance and benefits realisation across the portfolio.Setting the standards ...

future, instil change and provide capability into the business at a time of growth and next generation equipment development, while maintaining support and customer service to current and legacy customers. Security Clearance This role is subject to pre-employment screening in line with the UK Governments Baseline Personnel ...

future, instil change and provide capability into the business at a time of growth and next generation equipment development, while maintaining support and customer service to current and legacy customers. Security ClearanceThis role is subject to pre-employment screening in line with the UK Government's Baseline Personnel ...

structural systems used in the design/building a house Strong presentation and communication skills Tenacious, self motivated, intelligent and a strong focus on customer service Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies ...

system integration and Salesforce. This contract role offers hybrid work, onsite twice weekly at the Edinburgh location, and collaboration with marketing, IT and customer service to ensure successful project delivery. #J-18808-Ljbffr ...