1 to 25 of 55 Customer Service Jobs in Edinburgh

Atlassian Solution Architect – Service Collection, Atlassian Center of Excellence, Engineering, Technology & Transformation

Hiring Organisation
Deloitte
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 60 K
teams deliver value to their customers and the organisation. [FG4.1]Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global leader … providing robust platforms for IT Service Management (ITSM) and Enterprise Service Management (ESM), enabling efficient service operations and exceptional customer experiences. Our practice works with clients across all industries to assess, design, implement, optimise and operate world-class Atlassian-based service management systems, helping them ...

Consultant - Manager, Service Design, Deloitte Digital

Hiring Organisation
Deloitte
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 60 K
make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

Dutch Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Arabic Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Arabic Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Arabic and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Greek Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Greek Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Greek and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

French Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Spanish Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Spanish Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Spansish and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Senior Consultant – Service Transformation

Location
City of Edinburgh, Scotland, United Kingdom
Work In The UK- Not Suitable For Visa Holders. Role is available in the following locations too: Belfast, Edinburgh, Manchester Shape the future of customer and service experiences. Solve complex problems. Deliver meaningful change. We're transforming how organisations serve their customers, employees and communities. We're looking … Senior Consultants with a passion for service transformation, customer experience and human-centred design to join our growing team. This is an opportunity to work alongside exceptional talent across Service Design, Customer Strategy, UX, Product, Research, Data and Engineering, helping some of the UK's leading ...

Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital

Hiring Organisation
Deloitte
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 100 K
highly experienced Microsoft Dynamics 365 CRM solution architect to join us on this exciting journey. You’ll be part of our Sales and Service team, the part of Deloitte Digital which has a primary focus on helping international organisations and iconic brands transform their core Sales and Service … made up of a rich mix of individuals including business architects and advisors, process specialists, technology programme delivery specialists, technical and solution architects, service designers, UX designers, engineers and business analysts, and more. Deloitte serves clients in all industries and sectors across multiple different CRM technologies, including Microsoft Dynamics ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 60 K
Chief Digital and Information Officer (CDIO) Group is at the heart of that mission.We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies … maintain the IT services that support customs and international trade activities.Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management ...

Service Owner

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively.The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering … operating some of the UK's most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service ...

Senior Test Engineer

Location
City of Edinburgh, Scotland, United Kingdom
continue to invest in our technology estate and engineering capabilities. As a Senior Test Engineer, you'll help drive quality across key business and customer-facing platforms, ensuring solutions are reliable, scalable and fit for purpose. Bringing expertise in both functional and performance testing, you'll work on strategic … doing Deliver robust, high-quality software by designing and executing effective functional and performance testing across complex technology solutions. Improve product reliability and customer experience by identifying defects, performance bottlenecks and quality risks before they reach production. Increase test efficiency and coverage through the development and enhancement of automated ...

Field Service Engineer, Medical Diagnostic Systems

Location
City of Edinburgh, Scotland, United Kingdom
Field Service Engineer, Medical Diagnostic Systems Basic Salary £52,000 Car Allowance £7,200 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training ** This role will involve working five days out of seven and will include some weekend work … Role -Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories ...

Senior Business Travel Consultant - Spanish speaking

Location
Edinburgh, Midlothian, United Kingdom
Visit to learn more. About the Role We are seeking an outstanding Executive/VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

Senior Business Travel Consultant - Perk UKI (English speaker)

Hiring Organisation
Hackajob Ltd
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
team. Visit to learn more. About the Role We are seeking outstanding Executive/VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

Business Development Executive - Scotland

Hiring Organisation
My Key Recruitment
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
established international manufacturer and supplier of electrical power solutions, industrial cables and cable management products. With a strong reputation for quality, innovation and customer service, our client supports businesses across the construction, infrastructure, manufacturing, energy, utilities and industrial sectors, providing reliable products that power projects across … investment in the UK market, they are looking to appoint an ambitious Business Development Executive to play a key role in expanding their customer base and strengthening relationships with existing clients. If you're a driven sales professional who enjoys opening doors, building long-term partnerships and delivering commercial ...

Director, Supply Chain Transformation – Consumer

Hiring Organisation
Deloitte
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 100 K
IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

Mail Operative - Edinburgh

Hiring Organisation
Office Angels
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Temporary
Salary
£13.45/hour
join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. ...

Mail Operative - Edinburgh

Hiring Organisation
Office Angels
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
£13.45 per hour
join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. ...

Cyber Fraud Senior Analyst

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 50 K
related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach … fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function. Strategic Reporting & LeadershipSupport and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights. Cross-functional CollaborationAct ...

Stakeholder Manager

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 60 K
application form:Working TogetherBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Senior Infrastructure Engineer

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 50 K
maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work … will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.Job descriptionThe ideal candidate ...

Product Support Specialist

Hiring Organisation
Stryker
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 50 K
/Fife/Forth ValleyPosition Summary:To grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimising customer service. Growing existing accounts through technical expertise.The Product Support Specialist – Manual & Robotic provides clinical product support to end users along with guidance and assistance … Treats customers and employees with respect, representing the company in the best possible light.· Knowledge: Communicates essential benefits of products and their clinical applications.· Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales.· Business Planning: Constructs a basic business plan with input from ...

Senior DevOps

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 50 K
Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Head of Supplier Management Pillar

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … including the Strategic Supplier Management Team to differentiate how supplier relationships across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units ...