19 of 19 Customer Service Jobs in Edinburgh

TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time … weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. ...

Service Delivery Manager | Edinburgh | Hybrid Working | Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform … they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about ...

join our team. The successful candidate will be responsible for the safe and timely delivery of goods to customers while maintaining high standards of customer service and complying with all driving and health and safety regulations. Key Responsibilities Safely operate a 7.5 tonne vehicle to deliver goods … customer locations. Complete deliveries accurately and on schedule. Carry out daily vehicle safety checks and report any defects. Ensure goods are transported safely and securely. Obtain delivery confirmations where required. Complete all delivery paperwork or electronic records accurately. Provide a professional and courteous service to customers. Comply with ...

days annual holiday Your new role Working for the Registers of Scotland, this role will lead the development of a clear roadmap for customer data products and licensing, supporting the organisation's commercial strategy, customer service, responsible data use, innovation, and growth. The postholder will work closely … with the client account function to ensure customer insight, account intelligence, service feedback and commercial opportunities inform the customer data product roadmap and route-to market activity, and line management responsibility is likely as the function and operating model develop. About the Organisation Registers of Scotland ...

installation jobs using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on installation progress, equipment, parts and job status Visit customer and client sites to carry out equipment installations, site surveys and collections, ensuring all installation activity is accurately recorded within company systems and delivered … high standard of customer service Raise purchase orders, allocate equipment and parts to installation jobs, and maintain accurate digital records within company systems to support effective workflow management Train to become a key user and super user of Vantage Online and associated digital platforms, acting as a first ...

Your new company An established organisation operating across the energy efficiency and home improvement sector is seeking an organised and customer-focused professional to join its operations team. The organisation works closely with customers, contractors, and internal stakeholders to deliver property improvement and installation projects, ensuring high levels … service, quality, and compliance throughout the customer journey. Your new role As an Installer Support Advisor, you will play a key role in coordinating installation projects and supporting both customers and contractor partners throughout the delivery process. Working within a fast-paced operations' environment, you will be responsible ...

month contract. What you will be doing: Provide on-site desktop support for end users Take end-to-end ownership of incidents and service requests to ensure timely resolution. Coordinate with cross-functional IT teams for issue resolution Support user onboarding, including device setup and account provisioning Manage incidents … service requests using ITSM tools (eg, ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking Adhere to SLAs and follow ITIL-based processes Prioritise and resolve issues based on business impact Install, configure, and troubleshoot Windows laptops and desktops Support multi-monitor setups and peripheral devices Troubleshoot hardware, software ...

Experience Assistant for a 6 month initial contract (temp to perm) based in Edinburgh. Purpose of the role: * Deliver a professional front-of-house service, ensuring a welcoming and positive experience for all visitors, clients and employees. * Provide administrative and facilities support to maintain the smooth … provide general support to the Workplace & Facilities Management team. The skills you'll need: * Previous experience in a front-of-house, reception, administration or customer-facing role. * Strong customer service and communication skills with a professional and approachable manner. * Good working knowledge of Microsoft Office applications. * Excellent ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

aspects of working in an agile team at MO Focus on delivering working software Build our AI capability together to maximise effectiveness Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Use TDD, automation, and a shift-left … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling … energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team within the Energy Division.Youll join the leading provider of metering services in the UK energy retail ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

join one of Scotland's leading Microsoft Partners and Direct Cloud Solution Providers (CSP). If you enjoy combining deep technical expertise with trusted customer consultancy, we'd love to hear from you. This is an opportunity to work with a talented team of Microsoft specialists, delivering innovative Modern … projects are the same, so you'll enjoy working across a variety of clients, technologies and business challenges. What you'll be doing Leading customer discovery workshops and gathering business, technical and security requirements Designing and delivering Microsoft 365 Modern Workplace solutions Configuring and implementing technologies including Microsoft Teams ...

ambitious and motivated by success? Whether you're a graduate looking for your first career or someone with experience in sales, hospitality, retail or customer service, if you love building relationships, enjoy a challenge and want to earn based on your performance, we'd love to hear from ...

seeking a Head of Digital Growth in the UK (Edinburgh hybrid). You will own multi-year digital modernisation across adviser and customer services, shaping growth strategy and leading cross-functional squads to deliver outcomes with accountability and governance. You will partner with Product, Experience Design and Technology ...

Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive …/IP Up-to-date knowledge of point-to-point and point-to-multipoint wireless solutions and diagnosing issues Extensive experience in managing customer user problems Hands-on experience in switching and routing Knowledge and understanding of an ISP FTTP/FTTC network We love that everybody is different ...

exciting, field-based role is at the heart of our operations, ensuring our iconic coin-operated machines stay in top condition while delivering outstanding customer service. Your Mission: Install, maintain, service, and remove our legendary SEGA Amusements and other 3rd party equipment. Perform basic network diagnostics Carry … willingness to travel beyond your patch when required As part of the hiring process, the successful candidate will undergo a Disclosure and Barring Service check, in line with the Rehabilitation of Offenders Act 1974. Ready to power up your career? Click \"Apply Now\" to submit your CV and join ...

Commercial Team, our overall objective is to achieve operational targets in respect of Sales, Renewals and Adjustments for the relevant products, whilst providing excellent customer service. These targets will include volume of premium transactions, customer satisfaction levels, and document turnaround times click apply for full job details ...