21 of 21 Customer Service Jobs in Glasgow

Position: Fire & Security Service Engineer Job ID: 3584/1 Location: Glasgow (with occasional travel across Scotland) Rate/Salary: £37,000 £40,000 per annum (DOE) Benefits: Company vehicle, high-quality tools, career progression opportunities, performance recognition, supportive leadership Type: Permanent, Full-Time HSB Technical … permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Fire & Security Service Engineer Typically, this person will be responsible for servicing, maintaining and supporting a range of Fire & Security systems across the Glasgow area, delivering a high ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Deskside Support Engineer – 6–12-month contract – Inside IR35 VIQU IT have a customer who are looking for a skilled IT Support professional who is a proactive and customer-focused individual with experience of 2nd to 3rd line IT support. Within this role you will be required … provide 2nd to 3rd line support directly to the team, this includes Troubleshooting, Inventory management and customer-facing IT support. This is an excellent opportunity for someone with strong 2nd to 3rd line experience who thrives in a hands-on, fast-paced environment and enjoys solving complex technical challenges ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Role:Service Desk Coordinator - Glasgow Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will include a hybrid … organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities ...

Access Plus is a leading name in powered access equipment, supplying everything from cherry pickers to scissor lifts. Our success is built on outstanding customer service and a commitment to getting the right kit to the right place at the right time — and we're looking for talented … driving licence preferred but not essential. Strong awareness of health and safety requirements. Clear and confident communication skills. Friendly, team-focused attitude with good customer service skills. What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare ...

deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment. You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused … providing a responsive and reliable service to the wider business. The Role As an IT Support Analyst you will act as the first point of contact for colleagues experiencing technical issues, providing first and second line support across a range of systems and devices. The role involves troubleshooting problems ...

Title: Service Desk Consultant 2nd Line (Infrastructure) Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core concepts of a multi-service provider. The role is to support and operate enterprise infrastructure within a managed hosting and data-centre environment. The role will suit engineers with … solid, hands-on experience across compute, virtualisation, storage and networking, who are comfortable working within operational processes and shared service models. Responsibilities Troubleshooting Active Directory, VMWare, Windows, Storage, Backups and Networking Liaising with 3 rd party vendors and taking part in troubleshooting conference calls to perform root cause analysis ...

Line Support Analyst/Service Desk Analyst - Contract Contract to end-March 2027 (circa 12 months) Glasgow - Hybrid Working Up to £175 per day (Inside IR35 - working via an Umbrella Company) A well-known Public Sector organisation in Glasgow has just released a new 1st Line Support Analyst Contract … role to join their team on a Contract through until the end of March 2027 . With their current Service Desk a little stretched, they're looking for someone who is available now/at short notice , who can hit the ground running & quickly fit into their team. ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What you ll be doing: Sales Support Administrator Processing customer orders quickly and accurately Managing amendments, back-orders and low-value quotations Handling customer queries and providing order updates Supporting reporting, ticket management ...

recruiting for an IT Support Analyst to join a well-established organisation with operations across Scotland. This opportunity sits within an internal Service Desk team and is ideal for someone with early-career IT support experience looking to build long-term stability within a structured environment. Responsibilities Acting … first point of contact for IT support queries Logging and managing incidents through a Service Desk system Supporting Windows desktop and Microsoft 365 users Managing user accounts and permissions Building and deploying end-user devices Assisting with system maintenance and upgrades Escalating issues where appropriate About You Experience ...

electrical contractor into a trusted specialist delivering high-quality fire and security systems to commercial clients. The company has built its reputation on strong customer relationships, high standards of workmanship, and a commitment to service excellence. Accredited by leading industry bodies and operating in line with British … European standards, they continue to expand through reputation, quality delivery, and customer recommendations. Role Overview Our client is seeking a motivated Sales Executive to join their Glasgow-based team. This role will focus on identifying new business opportunities, developing strong client relationships, and promoting a range of fire ...

troubleshooting Working from our workshop to build PC’s/servers and fixing when required Problem-solving Network troubleshooting Network segmentation Providing top class customer service and support What do they need from you? Passionate personality Excellent communication skills (verbal and written) Tech-savvy Outgoing attitude Eagerness ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

field-based, with occasional travel across the UK and opportunities to travel overseas. The role is responsible for delivering high-quality technical support and customer service, ensuring maintenance, installation, and minor works are completed efficiently and in compliance with health and safety standards. The position requires strong technical … knowledge, problem-solving skills, and the ability to manage customer relationships effectively. Full system training is provided, so if you have a background in electrical, electronic or security engineering, we’ll help you build the specialist knowledge you need. Person specification Essential Skills, Experience, Qualifications, Memberships & Licences A recognised ...

ideal, but we can look at people who are driven, determined and excited by the challenge it may bring Those with Retail/Customer service experience, Administrators or recent Graduates will also be considered. Confident with undertaking Candidate Generation Good research skills and the desire … with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. Membership to GymPass which includes gyms, personal training and access to fitness & mental ...

equipment, and coin equipment. Automation engineering background experience would be useful, with preferably an electrical qualification, as well as a focus a focus on customer service skills. Whilst specific banking sector experience is not necessary, it would be an advantage. 50/50 electromechanical engineers are welcome ...

Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading. SCClearanceeligibility isrequired. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...