25 of 25 Customer Service Jobs in Leeds

including bank holidays) Company pension scheme Free on-site parking Excellent break facilities What we're looking for: 3+ years' experience in a technical, customer-facing role, ideally within a busy customer service environment Strong working knowledge of electronic or security products (non-IT), access control … Experience with installation processes, wiring principles, commissioning, and on-site support Previous involvement in roles such as technical support, pre/post-sales, field service, commissioning, and applications engineering Excellent verbal and written communication skills, with the ability to explain technical concepts clearly Strong problem-solving skills with ...

Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries … software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint-hearted … driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it’s such a multifaceted role where no day is the same! You will start to build ...

Technical Support and Spares Manager Department: Installation, Service & Spares Reports to: Operations Manager Location: Leeds Salary: £28,000 – £32,000 (depending on experience) Working Hours: Monday to Friday, 08:00 – 16:30 About the Role I am seeking a highly organised and proactive Technical Support and Spares Manager … join My Leeds based Client in their Installation, Service & Spares team. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service. You will act as a key link between customers, engineers, and suppliers—supporting ...

ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through … RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution ...

Support Engineer (Field-Based MSP) - Leeds £26,000 - £31,000 + Benefits A growing Managed Service Provider based in Leeds is looking to add an IT Support Engineer to its field engineering team. This role is ideal for someone who enjoys being customer-facing, working across varied environments … Assist with server, backup, networking, and cloud support tasks Carry out upgrades, migrations, and project-based work Build strong client relationships and provide high service levels Escalate complex issues where needed while owning tickets through to resolution Required Experience Previous experience in an IT Support Engineer, Service Desk ...

leading force in IT, networking, and connectivity, delivering cutting-edge, tailored solutions that keep businesses ahead of the curve. Renowned for their top-tier customer service and innovation-first mindset, they’re not just supporting growth, they’re fuelling it. Now, with big expansion plans in motion, they … join the team and play a key role in their next stage of hyper-growth. Key Responsibilities Own a portfolio of approximately 60 customer accounts, ensuring customer satisfaction, retention and achieving your sales target. Nurture relationships with existing clients by understanding their business needs and proactively identifying opportunities ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve … exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany … analytical, troubleshooting and problem-solving skills. · Proven ability to multi-task, effectively determine priorities and meet SLA’s. · Excellent communication relationship-building and internal customer service skills. · Adaptable and flexible in a fast-changing industry and work environment. · Willing to work off-hours and weekends when required ...

Holdsworth recruitment is delighted to be working with an Ilkley based client, looking for Customer Success Executives on a full-time, permanent basis. Our client is expanding their fast-growing team with an exciting opportunity in their Customer Success department. As a market leader in the tech world … data uploads Organising and delivering engaging training sessions for clients on platform use Responding to a wide range of client queries—both technical and service-related Showcasing new platform features and keeping clients up to date with regulatory changes What we’re looking for: Customer service ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary ...

+ bank holidays Company vehicle Employee referral bonus scheme Tools, PPE, uniform and ongoing training provided Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

Cybersecurity solutions that empower businesses today and transform them for the digital future. Working across sectors such as healthcare, finance, manufacturing, and public service, we partner with our clients to enhance efficiency, drive innovation, and deliver measurable results. SPG Intelligence is part of the Solution Performance Group … knowledge Representing SPG Intelligence professionally at all times, living our values and contributing to our collaborative culture About You: 2+ years experience in sales, customer service or a relevant commercial role (tech/SaaS preferred but not essential) Confident making high volume cold calls and engaging senior-level ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. This is a rare opportunity to join a growth stage technology company, working with a close-knit team to uncover new opportunities … have excellent verbal communication, listening and interpersonal skills. You can easily take initiative and you’re proactive in your approach You have great customer service skills You’re flexible and open minded You can work in a fast-paced environment and understand how important teamwork ...

Junior Technical Support Engineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition … energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within ...

lasting professional relationships Ability to handle difficult conversations Excellent analytical and problem solving skills, attention to detail; well organised Proactive and independent thinker Excellent customer service skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working ...

lasting professional relationships Ability to handle difficult conversations Excellent analytical and problem solving skills, attention to detail; well organised Proactive and independent thinker Excellent customer service skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Remote Asset Management Ltd (R.A.M.) , we’re transforming how organisations manage their fleets and field service operations. Our technology supports over 2 million platform logins each month , helping businesses operate smarter, safer, and more efficiently across the UK and North America. In 2025, we proudly became part of Klipboard … this role if you: Enjoy building rapport and having engaging conversations Are curious, proactive and motivated to learn Have experience in sales, retail, hospitality, customer service — or want to move into a commercial role Communicate clearly and confidently Thrive in a team-oriented, fast-paced environment 🌍 What ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location & Working Arrangements West Yorkshire/Hybrid Working (1-2 days in the office … Prinicpal Consultant to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. What We Do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million ...

Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best … government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service ...

customers Will be computer literate, able to use Microsoft Office packages to manage data and present relevant information to both our Client and their Customer and Colleagues. The role This is a fantastic opportunity to join a world leader in surface finishing products, being the technical lead … improvement. Conduct on-site trials, audits and KPI measurements (Process, Products & Tooling). Complete product testing and develop bespoke core product lists aligned to customer needs. Build strong working relationships with our clients Field Sales Teams and Sales Support Maintain strong relationships with key influencers and decision-makers within ...

Capita OPENHousing, One/OPENHousing, Rubixx, or similar) on various modules. Training certification such as TAP or similar. As an individual you will be customer focussed and have strong interpersonal skills that enable you to work with people at all levels of an organisation, motivate others and be able … opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is hybrid with 2/3 days in the office in Yorkshire and 2/3 days home based. This ...