24 of 24 Customer Service Jobs in Leeds

Account Management teams to ensure smooth and efficient sales operations. Role: You will provide day-to-day operational support to the Sales team, handling customer enquiries, preparing quotes and proposals, maintaining CRM data, and supporting sales reporting and forecasting. The role also includes assisting with marketing activities, customer … event coordination. You will liaise with internal teams including finance, operations, and technical colleagues to ensure accurate order processing and a high standard of customer service throughout the sales lifecycle. Skills: Experience in a sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Dynamics ...

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem-solving, delivering … great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint-hearted … driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it’s such a multifaceted role where no day is the same! You will start to build ...

Lead Planning Analyst | Customer Service/Operations 📍 Newcastle , Leeds or Edinburgh (Hybrid: 2–3 days in the office, remainder home-based ) 💷 £45,000 – £60,000 + extensive benefits (including private healthcare ) Join one of Europe’s leading organisations , serving millions of customers across multiple countries . This … impact in a fast-paced, inclusive environment. We’re looking for a Lead Planning Analyst to play a key role within a large-scale Customer Service/Contact Centre operation , helping to shape smarter, data-led decisions across the organisation. 🔍 The role You’ll transform complex operational data ...

Field Service Infrastructure Engineer - Leeds & Surrounding This role is responsible for all onsite service and support needs for my clients customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office 365 and Sharepoint. … system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed ...

join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering genuine progression into sales … roles typically within 1218 months for high performers. The organisation is also actively leading internal and customer-facing adoption of AI, embedding it across operations and commercial activity. Responsibilities Act as first-line contact for customer enquiries via phone, email, and online channels Prepare and issue accurate quotes ...

Field Service Infrastructure Engineer/3rd Line Engineer This role is responsible for all onsite service and support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office … system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed ...

have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that … Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Streams product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary ...

Client Relationship Manager will be responsible for devising and implementing strategic initiatives that strengthen client and supplier relationships, developing and commercialising the high-quality service provided to both existing and new clients, which will lead to increased revenue and help to drive future business growth. The Client Relationship Manager … business. The Person: The successful candidate will have a proven track record gained in a client facing role, having worked as a Client Manager, Customer Success Manager or similar. They will be a strong relationship builder who is commercially astute and comfortable working proactively in an environment where they ...

Client Relationship Manager will be responsible for devising and implementing strategic initiatives that strengthen client and supplier relationships, developing and commercialising the high-quality service provided to both existing and new clients, which will lead to increased revenue and help to drive future business growth. The Client Relationship Manager … business. The Person: The successful candidate will have a proven track record gained in a client facing role, having worked as a Client Manager, Customer Success Manager or similar. They will be a strong relationship builder who is commercially astute and comfortable working proactively in an environment where they ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

campaigns, offers, outreach) Maintain a CRM system to track customers, leads, follow-ups, and activity Process orders and handle sales administration (accurate order entry, customer notes, follow-ups) Support customer service queries when required (team-first approach) What will you need? Experience in sales/business development … Strong attention to detail and able to handle admin accurately Comfortable using systems (CRM, spreadsheets, order processing) Marketing or promotions experience (email campaigns, offers, customer targeting) What's in it for you? Opportunity to work very closely and learn from Senior team members. Chance to gain good experience ...

ongoing growth strategy. Established for over 60 years , the company employs 65 staff and has built a strong reputation for innovation, quality, and exceptional customer service. Its award-winning, Yorkshire-based manufacturing facility produces high-quality, cutting-edge label solutions including peel & reveal, embossing, and foiling . The business ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively This is a rare opportunity to join a growth stage technology company, working with a close-knit team to uncover new opportunities … have excellent verbal communication, listening and interpersonal skills. You can easily take initiative and you’re proactive in your approach You have great customer service skills You’re flexible and open minded You can work in a fast-paced environment and understand how important teamwork ...

lasting professional relationships Ability to handle difficult conversations Excellent analytical and problem solving skills, attention to detail; well organised Proactive and independent thinker Excellent customer service skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working ...

person to join the team in our warehouse in Wetherby. The team is built of 5 people. The job entails close liaison between Sales, Customer Service, Fulfilment and the Vendors we represent. Responsible for the day-to-day Logistics of IT software and hardware equipment , you will … more departments: shipping & returns: During busy times the warehouse team supports each other in each of the roles. Assist with processing credits/customer queries. Maintain stock and goods in the area: Perform stock takes. Ensure goods in the area is tidy and clear. Who Are We Looking ...

Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds – Marshalls Mill, Holbeck Our client is looking for a proactive and positive Service Desk Engineer to join the team and support their customers with valuable IT support for Microsoft 365 environments. Company Overview … across the UK, EU, and US, they deliver IT solutions that drive growth, efficiency, and reliability. Known for their technical expertise and transparent, approachable service, they build lasting partnerships with their clients based on trust. Core Role Working under direction from the Service Desk Team Leader, you will ...

strategic field sales position, ideally suited to someone with a strong understanding of electronic manufacturing or component distribution who is ready to lead on customer acquisition, technical engagement, and long-cycle commercial growth. Key Responsibilities Secure new OEM customers across high-growth verticals such as medical, industrial, automation, navigation … resilient, future-facing EMS business with UK and European manufacturing capability Work with forward-thinking, technical colleagues who will support you in delivering outstanding customer service Benefit from a field-based commercial culture that values autonomy, credibility, and proactive effort Combine the best of new business challenge with ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution xxuwjjq (SD) implementations. The role involves close collaboration with business stakeholde... ...

specialist in refrigeration, air conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated apprentice to join our friendly team at our South Leeds site. About the role: This … monitoring of webshop and digital platforms, helping to identify areas for improvement. Assist with basic digital marketing activities, including SEO, product content updates, and customer communications. Work with external suppliers and internal teams to help resolve digital and technical issues. Support internal digital processes, data accuracy, GDPR compliance, reporting ...

Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best … government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service ...

hardware management lifecycle and have exposure using data as a pathway for process improvements. Key Responsibilities * Support the management team in delivering the overall service, ensuring departmental SLAs and KPIs are achieved.* Ability to manage and prioritise the operational backlog to support efficiency and colleague experience.* Identify and drive … arrange the secure provision and removal of hardware for colleagues, ensuring strict key controls are maintained.* Support hardware lifecycle activities and help maintain high service standards.* Contribute to establishing the function as the trusted "go to" area for colleague technology delivery. Skills and Experience Experience as a ServiceNow user ...