1 to 25 of 32 Customer Service Jobs in Leeds

Syntegon Telstar UK Ltd. , we represent the Syntegon Telstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia. With decades of experience in isolator technology , our multidisciplinary team delivers world-class after-sales solutions, upgrades … lifecycle support for the pharmaceutical and life sciences industries. Job Description As a Customer Support Engineer (Customer Service) , you will play a key role in servicing, upgrading, and commissioning equipment as part of Syntegon Telstar technologies. You’ll work within a flexible, multi-skilled team to develop ...

Title: Service Delivery Manager (Contractor ) Experience: Minimum of 5 years in a similar role Location: Leeds (hybrid 2 day travel per week) with occasional travel to Manchester SC Clearance eligible – Mandatory – Active SC Preferred Shift and Schedule: Day Shift with participation in an on‐call rota for Major Incident … Management. Job Summary: We are seeking an experienced Service Delivery Manager to act as a senior Subject Matter Expert across Service Management disciplines. The successful candidate will provide strong service leadership, maintain customer confidence, and ensure consistent, high‐quality service delivery during a complex transition ...

Service Delivery Manager (SC Cleared) ITIL V3 - ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract … call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management ...

platforms outside of the core ERP environment. This role centres on hands-on technical integration delivery, ensuring reliable data flow between ecommerce, marketing, customer service and operational systems. The objective is to improve platform connectivity, reduce manual processes and support a scalable, resilient technology ecosystem as the business … transformation teams. Key Responsibilities Integration Development & Maintenance Build, maintain and enhance integrations between Shopify and connected platforms Support data flows across ecommerce, marketing, customer service and operational systems Diagnose and resolve integration issues, failures and data discrepancies Shopify & Ecommerce Platform Support Work with Shopify data structures, APIs ...

Telesales & Customer Service Advisor Location: Leeds Hours: 37.5 hours per week Working Pattern: Monday Friday 9:00am 5:00pm (rotational Saturdays) Salary: Competitive + Discretionary £2,000 Annual Bonus (based on KPI performance) Job Type: Permanent, Full Time About the Role We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing dr click apply for full job details ...

provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly … Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs ...

will put you through training to launch your career in a sales capacity. This long standing company have achieved numerous accreditations providing high quality service across the UK and pride themselves in being a leader in their market. The ideal candidate is someone who has a keen interest … customer service experience. The Role Liaise with customers Respond to enquiries Buying and selling IT Equipment The Person Interested in IT Customer service experience or similar Reference: BBBH 24383 Keywords IT, Sales, Recycling, Customer Services, If you're interested in this role, click 'apply ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint-hearted … driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it’s such a multifaceted role where no day is the same! You will start to build ...

+ Quarterly Bonus + Training + Progression + Company Benefits Leeds - Commutable from Bradford, Morley, Batley, Dewsbury, Wakefield, Halifax Do you have sales or customer facing experience and want to develop a career in B2B technical sales within a successful engineering business? This is a great opportunity to join … Executive to support their expanding sales team. In this primarily office-based role you will help generate new business opportunities while also developing existing customer accounts. You will work from CRM generated leads, speak with customers, identify opportunities and support the introduction of new products. There may also ...

Customer Success Manager Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates … with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients. Customer Success Manager, Entry Level Package: A competitive basic salary of £24k OTE/Commission taking your total package higher, to an initial £26k Mobile and laptop Excellent progression, learning ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve … exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

wellbeing programs, and private medical benefits. Key Responsibilities As an Account Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio. Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve … exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

advanced analytical skills, innovative thinking, and professional expertise. Working both independently and collaboratively, you will enhance data collection practices, drive performance insights, and support service improvement through effective communication and advanced use of Microsoft Excel. Main duties of the job Extract, analyse, and present complex management information using tools … interpreting and analysing data, particularly where information may be incomplete or conflicting. Conduct detailed analysis of outcomes data and prepare summary reports to support service development, marketing, and strategic planning. Analyse organization wide quality metrics to inform continuous improvement and assurance. Prepare and deliver timely monthly performance reports, including ...

security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. … account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Customer Success Manager Leeds/Bradford (2 days on site) £50,000 - £56,000 Leading technology business Client Details Page Group are working in partnership with a rapidly growing technology led business on the appointment of a newly created Customer Success Manager at their W.Yorkshire based Head Office. … Customers, identifying opportunities to increase revenue steams through cross & up selling, support with the on-boarding new customers, and providing world class service at all times Description Supporting with the on-boarding of new B2B customers post sales, ensuring customers are all set for contract go live dates Develop ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Process and manage sales orders, contracts, and renewals Prepare and issue quotations using CRM/PSA systems Maintain and update CRM records (leads, opportunities, customer details) Assist with tender documentation and proposal preparation Track hardware/software orders and liaise with vendors Support account managers with pipeline reporting Coordinate … Confident in communication and building relationships Able to manage multiple tasks and work well in a team Not essential but experience in Sales Support, Customer Service & use of IT systems (Microsoft Word, Excel, Outlook and CRM system) What We Offer Competitive salary (dependent on experience) Career development opportunities ...

worked with ERP (ideally NetSuite to be considered for this role) The role You’ll lead functional discovery across Finance, Operations, Ecommerce, Marketing and Customer Services, designing scalable end-to-end processes within NetSuite and shaping the ERP roadmap. Key responsibilities Lead functional discovery and end-to-end process ...

growing online retail scale up. This role centres around Shopify. You will be the go to person for maximising the platform, improving conversion, refining customer journeys and ensuring the site trades effectively every day. It suits someone who enjoys combining insight with action spotting opportunities and implementing improvements quickly. … Working closely with internal teams and external web partners, the Ecommerce Executive will play a visible role in driving revenue, margin and customer satisfaction. Key Responsibilities Own day to day on site trading across homepage, PLPs and PDPs to drive strong conversion and commercial performance Lead on site merchandising ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively This is a rare opportunity to join a growth stage technology company, working with a close-knit team to uncover new opportunities … have excellent verbal communication, listening and interpersonal skills. You can easily take initiative and you’re proactive in your approach You have great customer service skills You’re flexible and open minded You can work in a fast-paced environment and understand how important teamwork ...