1 to 25 of 29 Customer Service Jobs in Milton Keynes

lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with … with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and … maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal More ❯

THAT'S DRIVEN TO CREATE THE IMPOSSIBLE AND MAKE THINGS HAPPEN! We’re looking for a proactive, detail-oriented Operations Administrator to support the delivery of a high-quality customer experience across our Digital and Telephony teams. You’ll play a key role in keeping daily operations running smoothly, owning key admin processes, maintaining accurate records, and supporting compliance … and is based in Milton Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at www.snapfinance.co.uk. Reporting to: Customer Experience & Outcomes Manager Location: Crownhill, Milton Keynes/Hybrid Working (3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will include … Provide administrative support to the Customer Service and Collections teams, including managing correspondence and updating customer records. Monitor and respond to shared inboxes and internal queries in a timely and professional manner (basic amendments: change of address, payment dates etc). Assist with the processing and allocation of payments, refunds, and direct debits. Maintain accurate customer More ❯

7pm-7am. (Pattern of days, days, nights) You will be part of our clients UK Technical Services Team and will be responding to a variety of IT incidents and service requests across Infrastructure, Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. We are looking for individuals who take ownership of their work and are committed to providing service to customers. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true IT Generalist role, this will predominantly be 2nd … external customers. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and More ❯

lead times. Excellent time management and organisational skills are essential Previous experience of scheduling resources, or the use of scheduling systems Essential skill in investigation and problem solving Strong customer service, communication (written & verbal) and organisational skills Experience of using a Learning Management system Be highly motivated, resilient and diligent, with an unwavering attention to detail and consistent … dependant on experience, 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent, Full Time Working Hours: Monday to Friday, 40 hours per week Place of Work: VWG National Learning More ❯

Milton Keynes - Onsite Duration: 6 Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating … channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live … operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯

Business Units' requirements as appropriate Support the business units with their use of the IT systems Behave with all clients (both internal and external) fairly and ethically with excellent customer service Take ownership of issues and provide updates to users on outstanding issues. Ensure up to date records are maintained at all times on the Group and Company … systems Interpret instructions and issues arising, and then implement actions according to policies and procedures Providing escalation support to the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct … and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a 'Can-Do' attitude. Be an excellent all-round communicator More ❯

Business Units' requirements as appropriate Support the business units with their use of the IT systems Behave with all clients (both internal and external) fairly and ethically with excellent customer service Take ownership of issues and provide updates to users on outstanding issues. Ensure up to date records are maintained at all times on the Group and Company … systems Interpret instructions and issues arising, and then implement actions according to policies and procedures Providing escalation support to the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct … and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a 'Can-Do' attitude. Be an excellent all-round communicator More ❯

our key Vendors. The focus of this role is to manage a number of key accounts, maintaining and improving on revenue and profit, whilst maintaining the highest standards of customer service. Our customers and vendors are at the heart of everything we do, and this is where you come in! What your role as an Internal Account Manager will … Technical resource to influence and progress end user sales opportunities and maximise profitability. To set you up for success, we are looking for the following skills and experience: Strong customer service driven mentality is essential. Ability to communicate effectively, over the phone, via email and face to face Have drive and be motivated to understand your subject matter. … technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a More ❯

maintenance of high-quality construction standards across all Dandara sites. You will support the Quality team with data management, reporting, document control, and administration aligned to build compliance and customer satisfaction. You will also contribute to Dandara's Environmental, Social, and Governance (ESG) objectives by ensuring quality processes promote sustainability, social value, and responsible practices. What you will do … including responsible sourcing, waste reduction, and minimisation of construction defects. Monitor and report on quality metrics that impact Dandara's ESG reporting framework, including material efficiency, rework rates, and customer satisfaction. Assist with internal communications and awareness campaigns on quality and sustainability best practices. Support governance processes related to quality standards, ESG audits, and net zero objectives. Stakeholder Engagement … Liaise with site teams, subcontractors, and suppliers to ensure documentation compliance. Coordinate logistics and documentation for quality-related meetings and workshops. Provide excellent customer service to internal teams and assist with training materials related to quality and ESG standards. What you will have Previous experience in an administrative or quality support role within construction, engineering, or housing is More ❯

Is it time for you to step in to a new role? Do you want to be part of a Global Service Desk? Working with a well-established Technology business just outside of Milton Keynes. They have just acquired another business and need to expand the Service Desk team to meet the new demand. As part of a … global Service Desk, you will be looking after users across many countries and working closely with the US Team. Can you support users on a 1st line basis with a strong customer service, follows SLA’s and know when to escalate tickets? Responsibilities: As an IT Service Desk Analyst, you will... First point of contact for … all IT related issues both inbound and outbound. Document & log issues using internal ticketing system. Trouble shoot and resolve issues within service levels, and escalate when needed Create knowledge base articles for the wider team. Requirements: As an IT Service Desk Analyst, you will need... At least 2 years’ experience within IT Support both in person and over More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service … Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service desk … Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and update mobile support documentation and procedures More ❯

as a trusted advisor and helping clients identify the right technology to support the work they do. It's a great opportunity for someone with experience in sales or customer service who's curious, commercially minded, and excited to develop deep knowledge of the tech industry. You'll have the chance to grow your skills in solution selling … an Senior Account Executive will involve: Develop exceptional business relationships within your customers Become a Trusted Advisor for both internal and external customers Develop a good understanding of your customer base including their Customers' business model, structure, goals and objectives. Support customers in managing their order to delivery, updating them on any significant changes to their order Provide information … on product and service offerings by the vendor Offer advice on availability, discontinuation & special offers Ensure your customers account is up to date with payments or credit due - working in collaboration with finance to achieve a harmonious service to the customer Accurately manage, develop and monitor deal progress Engage in sales focus days at Ingram Micro where More ❯

Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate Technical Account Managers (ATAMs). Your role as an ATAM will involve providing technical support for a wide range of Yardi's software solutions, which are designed to meet the unique needs of different real … the globe. You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving skills to effectively … troubleshoot application issues, proactively addressing challenges and finding effective solutions. Provide exceptional customer support during product implementations and software upgrades, ensuring a smooth and seamless experience. Follow up on any issues that require additional research or information from clients, ensuring thorough and timely resolution. Prepare detailed write-ups for escalated issues, documenting cases and creating comprehensive documentation for issue More ❯

Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Success Executive. Youll work alongside our Client Success Managers (CSMs), providing administrative and operational … support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you? If the answer is yes we want to hear from you! Salary £26K Location Unity Place, 200 Grafton Gate, Milton … Keynes, MK9 1UP Role Type Monday Friday, 09:00 - 17:30 (Hybrid Working Available) Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare and internal reward and recognition programme. Core Responsibilities: Join our team and play a key role in helping our clients succeed using the Incentivesmart platform! Heres what youll More ❯

focused HubSpot Administrator to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly … and is based in Milton Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at www.snapfinance.co.uk. Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … include: CRM Management & Administration Own the day-to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations). Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations. Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels. Ensure More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯

the ability to support and secure both on-premise and cloud-based environments.• Collaboration & Communication: Strong interpersonal skills to work closely with cross-functional teams—including IT, marketing, and customer service—to resolve issues and promote a security-first culture.• Proactive Development: Demonstrates initiative in personal growth and contributes to team performance, aligned with Sonepar’s core competencies … be held at the beginning of August WHAT SONEPAR UK CAN OFFER YOU • Competitive Salary• Generous Time Off: Start with 25 days of annual leave, increasing with length of service up to 30 days with the option to flex up/down 5 days.• Long Service Rewards: Celebrate your milestones with special gifts and up to 5 extra More ❯

our third-party vendor relationships, ensuring alignment with the bank's strategic goals and regulatory requirements. You will lead a team that drives operational efficiency, mitigates risks, and enhances service delivery across our vendor network, which supports core banking, payments, security, and customer service functions. This is a high-impact role requiring strong leadership skills, a deep More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

Networks (LAN) and IP networking. Programming and configuration at a low level is a standard part of the role. Role Description This is a full-time role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues … and provide support to customers remotely. Qualifications * CCTV systems, Door Access Control, Intruder Alarms, Fire Alarms Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customer service skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualifications Benefits * Company Van or Car * Overtime * Oncall More ❯

Contract (with view to go permanent) £25,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost … ll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk … and week 2 (9:00-17:00 Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good Customer Service skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH257520 To apply for this role or for to be considered for further roles, please click 'Apply Now' or More ❯