13 of 13 Customer Service Jobs in Milton Keynes

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role … wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding ...

Life on the team An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This … resolution within agreed SLAs. Although this is a First Line Analyst role, there may also be 2nd line aspects too. Based on the customer site in Milton Keynes or Nottingham, you will be working in a small team. Prior technical knowledge of hardware and software is an advantage ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

provider based in Milton Keynes. This is a critical role delivering advanced technical support across NHS and private laboratories. You will work within the Customer Support Centre to troubleshoot, diagnose and resolve instrument issues using secure remote-access tools, log analysis, augmented reality guidance, with direct communication with laboratory … Level 3 or equivalent in Electronics, Biomedical Engineering, Mechanical/Electrical Engineering or similar Greater than 2 years in a technical support or field service role. Strong knowledge of electromechanical systems, IT troubleshooting and remote diagnostic tools. Ability to multi-task and manage multiple cases under time pressure. Able ...

hands-on experience with laptop builds and user device support Comfortable supporting users face-to-face, over phone, and remotely Strong troubleshooting, documentation, and customer services *Rates depend on experience and client requirements ...

Support Apprentice, you’ll gain hands-on experience across Service Desk, Operations, and Workshop Services, while enjoying a host of benefits to support your growth and wellbeing. Role Work across Service Desk, Service Operations, Workshop Services Learning all aspects of IT Answering inbound calls within an agreed … answer time Log all customer issues, queries, and requests into the ticket management system Provide server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix To action Hardware configurations and software installations End-to-end ownership of problem resolution Training ...

online data management analysis and reporting software. PURPOSE OF ROLE: The Account Manager will focus on ensuring the delivery of data collection, metering, and customer services in line with commercial contracts, fostering long-term relationships, and identifying opportunities for growth within existing accounts. MAIN RESPONSIBILITIES Responsible for the commercial … promote the IMServ range of products and services, and host Corporate Hospitality events when required. Monitor the quality of data collection, metering, and customer services provided to accounts. Implement and follow quality assurance processes and metrics. Identify opportunities for upselling and cross-selling within existing accounts. Collaborate with ...

continued growth, we are looking for talented Sales Specialists to join Ingram Micro working within our key vendor, Brother. Our Sales Specialist are customer focussed and able to build strong relationships within the customer base. The training provided will enable you to obtain in-depth knowledge of Brother … their relevant programmes, incentives, products, and services offered by our vendors, to enable you to provide the best-in-class service and advice to your customer base. What you can expect to be getting up to as a Sales Specialist Sell - primarily by telephone – products and services ...

customers, offering expert advice and solutions from top technology products and services. You’ll become a go-to expert, providing valuable insights and exceptional service to support their business needs. With comprehensive training, you'll gain in-depth knowledge of the latest tech and programs to provide exceptional service. … This role is perfect for someone with looking for a customer facing/sales role who’s eager to learn, grow, and make an impact. (This position does not involve direct cold calling.) What your role as a Sales Associate will involve: Sell - primarily by telephone – products and services ...

Executive will focus on protecting and growing revenues within new and existing SME and Micro customers. Ensuring the delivery of data collection, metering and customer services in line with commercial contracts, fostering long-term relationships to secure contract renewals and identifying new opportunities for growth by addressing their business … account reviews, where relevant, to assess performance and identify opportunities for improvement Act as primary point of contact, build and maintain strong, long-lasting customer relationships with nominated End Users and Third Party Intermediary accounts Successfully develop business by generating leads and managing existing leads Execute a sales plan ...

basis. You will provide first line technical solutions to internal and external customers supporting all manner of projects and tasks associated with Web, Electronic customer, and vendor connectivity. What you can expect to be getting up to as an Operations Support Associate: Provide First Line … Manage web content and segmentation using Kentico, Pimcore. Support the Web release process including UAT and business validation. Manage Personalised Delivery set ups. Offer customer training face to face and remotely. Focus on profit revenue maximisation and cost efficiency for the company Support via email and telephone Ingram Micro ...