14 of 14 Customer Service Jobs in Newcastle upon Tyne

Role: Customer Service Agent Location: Newcastle Upon Tyne Type: 06 Months Contract – Inside IR35 Rate: 15 GBP Per Hour (Depend on Experience) OT: 1.5 Times of Rate DT: 2 Times of Rate No of positions: 2 Working Hours: 37.5hrs a week Required: Call Centre/Contact Centre Experience … Customer Service Experience Desirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records Management Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team ...

Customer Service Agent - Newcastle Upon Tyne (Onsite) 📍 Newcastle Upon Tyne 📄 6 Month Contract (Inside IR35) ⏰ 37.5 Hours per Week 💰 Overtime: 1.5x Standard Rate | Double Time Available I'm currently recruiting for a Customer Service Agent to join a well-established financial services operation supporting customers with … personal loan account enquiries. This is a fast-paced, customer-focused role where you'll be handling inbound calls, resolving customer queries, maintaining accurate customer records, and delivering a high standard of service while working towards team KPIs and service levels. What we're looking ...

excellent communication and organisational skills, to work within a busy team. This is an essential and demanding role, providing a courteous, friendly and professional service to staff, either via the telephone or in person. Your exact duties will vary but you will need to show you can work with … work with Project Managers on the rollout of new systems and IT services Gain experience and support all the Trusts core IT systems Training Customer Service Practitioner Level 2 Apprenticeship Standard Delivered within the workplace There is an opportunity for the right candidate to be trained with ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report … Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report … Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company ...

Roof Window Service Engineer Were seeking an experienced Service Engineer for an established client in the building materials sector. Covers North West, North East, and Scotland. Focus on roof windows inspection/maintenance with strong customer service and independence. What youll do as Service Engineer … repair roof windows; visit commercial/public sites and new builds Install accessories (e.g., blinds) Communicate with customers, address concerns, and deliver excellent service Complete service reports, record serial numbers and photos, and update completion certificates Promote health and safety; support internal/external teams Requirements Valid clean ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

fluent English Ambitious, motivated, competitive, coachable, resilient personality Commutable to Newcastle Office (5 min walk Central/Monument) Some Sales skills (Property, Retail, Hospitality, Customer Service) (Optional) Fluent Nordic/Polish fluent language skills is a bonus (Optional) Graduate How do we onboard you? Via a tried & tested ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades/extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with ...

integration company, supplying high-performance components and custom-built systems to businesses, resellers, and enthusiasts across the UK. We pride ourselves on technical expertise, customer service, and competitive pricing. We are looking for a driven and commercially minded B2B Sales Executive to join our growing team. You will ...

engineering coordination, health & safety, compliance, client engagement, and team development. You will play a key role in maintaining 24/7 resilience, managing specialist service partners, driving sustainability and energy-efficiency initiatives, and supporting the continued growth and success of the facility. Working within a dynamic and fast-paced … environment, you will be responsible for delivering outstanding service to clients while fostering a culture of operational excellence, innovation, and continuous improvement. Key Responsibilities Lead all aspects of data centre operations, ensuring maximum uptime and reliability. Manage engineering and facilities teams, contractors, and specialist vendors. Drive health, safety, compliance ...

with people – you enjoy building relationships Drive to learn – you’re coachable and open to feedback Any experience in part-time work, internships, sales, customer service, or competitive sports or societies is a bonus - but not essential. 🚀 What You’ll Get We invest heavily in our graduates because ...