17 of 17 Customer Service Jobs in Newcastle upon Tyne

Deliver exceptional service and be the voice that customers trust every day! Our Client has a requirement for a Customer Service Representative, who will be required to work on a 3 month contract basis in Keele/Hybrid. Role Purpose: Act as the first point of contact … customers, ensuring a high standard of service Handle enquiries, troubleshoot service issues, and resolve queries efficiently Deliver a positive customer experience across all communication channels Support customer satisfaction and retention through professional interactions Job Role Responsibilities: Respond to customer enquiries via phone, email, chat, social ...

supporting the Head of Revenue and the wider Revenue Team by combining efficient administration with the proactive coordination and management of a portfolio of customer accounts. Key responsibilities: The role is responsible for delivering an exceptional customer experience throughout the entire customer lifecycle, from onboarding handover through … ongoing account management, customer care, renewals, and identifying opportunities for account growth. Acting as the primary day-to-day contact for assigned customers, the Inside Account Manager develops strong, long-term relationships by understanding customer needs, providing timely account support, and coordinating internal resources to ensure customers maximise ...

week, Monday, Wednesday & Friday 8am to 12noon Contract: Permanent Closing Date: 5pm on Friday 7 th August 2026 If youre passionate about providing great customer service, want a varied role and enjoy building relationships with customers and clients then our caretaker role is for you. Role Benefits … scheme with life insurance of 3 x salary About the Caretaker Role: This role will involve: Supporting the delivery of excellent, consistent, and responsive customer service to residents or contractors during working hours over the phone and face to face. Working alongside the Property Manager and the resident ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account … based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark ...

Technical Support Coordinator 3-Month Fixed-Term Contract About the Role We're looking for a proactive and customer-focused Technical Support Coordinator to join our Customer Support team on a 3-month fixed-term contract. As the first point of contact for customers, you'll play … about technical issues, and ensuring each request is prioritised and assigned to the correct team. This is an ideal opportunity for someone with previous customer service, helpdesk or technical support experience who enjoys working in a fast-paced environment and takes pride in providing outstanding service. Key Responsibilities ...

motivated Band 2 Administration Assistant to join our Integrated Community Occupational Therapy North Team. You will provide a quality administration/appointment booking service within the Integrated Occupational Therapy Team (ICOTT), dealing confidentially, efficiently and courteously with enquiries from both internal/external customers, by telephone and digitally. … patient information in electronic patient records system &use of Office 365 packages Being part of the wider administration team in ICOTT. Actively contribute to service improvement and be involved in patient engagement. If you are interested in making a difference to patients and families and possess excellent communication, organisational ...

team to provide the required business analysis, interpretation and evaluation of findings. Work as a part of the small team ensuring all targets, safety, customer service and business needs are coordinated. Assisting with the preparation of leading and lagging safety data Skillset: Ability to work collaboratively within … Qualifications: 5 x GCSE’s Grade C or above/NVQ Level 2 Full driving licence IT skills - experience In Microsoft Excel essential. Excellent customer service and people skills Please dont hessitate to apply or contact Angela Sinton for more information ...

grow, we're looking for ambitious Junior Recruitment Consultants to join our team. Whether you're a graduate or have experience in sales, customer service, hospitality, business development or another people-focused role, this is an opportunity to build a rewarding career with uncapped earning potential, structured progression … ambitious people with the right attitude rather than extensive recruitment experience. You might be a graduate, or you may already have experience in sales, customer service, hospitality, retail, business development or another commercially focused role. You'll ideally have: Excellent communication and relationship-building skills. A confident ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

established and growing organisation that is investing heavily in its technology function. As part of their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where … resolutions · Assisting with the maintenance and updating of desktop applications and network infrastructure · Supporting system upgrades, deployments and rollout projects · Working within agreed service levels and ensuring a high standard of customer service What we're looking for: · Previous experience in an IT Support, Service Desk ...

troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience … service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting ...

term career progression into areas such as Infrastructure, Security, DevOps and 2nd Line Support. About the Role: Working as part of a close-knit Service Desk team, you will provide first-line technical support to colleagues across the business, resolving a variety of hardware, software and Microsoft cloud-related … issues. The role is more involved than a traditional service desk position and offers exposure to a broad range of technologies. Key responsibilities include: Supporting users across Windows, Microsoft 365 and cloud technologies Managing accounts and devices using Active Directory, Entra ID and Intune Troubleshooting hardware, software and connectivity ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Director, you will lead the end-to-end supply chain function, ensuring the efficient flow of raw materials, inventory and finished goods to support customer demand and production requirements.Managing a small planning team, you will be responsible for supply planning, inventory management, inbound logistics and supplier performance, whilst working … developing teams. Knowledge of ERP, MRP or business systems and experience supporting process or systems improvements. Commercially aware with the ability to balance customer service, cost and inventory performance. ...

sell products of the week/month Provide expert knowledge to customers for both orders and queries Speaking with customers in person providing excellent service requirements Attending client meetings to promote both the business and products in a professional manner Understand trends with clients and to push further potential … internal software system is again essential You must have a proven sales track record on building new business High attention to detail on customer relationship Reasons to apply: Strong Salary basic Company vehicle Great relaxed working environment This is a fantastic opportunity to join a renowned family business ...

comes from effort and consistency People-focused - confident communicators who can build rapport fast Experienced in fast-paced environments like sales, retail, hospitality, or customer service (a bonus, not a must) Why join TRG? If you're willing to put in the work, the rewards are real ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. ...