16 of 16 Customer Service Jobs in Oxford

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are seeking a proactive, process driven IT Service Desk Manager. The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring … responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Incident Response Analyst 3, you will lead the investigative stream of active cyber incidents, performing advanced forensic, analytical, and containment tasks across diverse customer environments. You will operate with moderate autonomy, serve primarily in an Incident Responder role, and support Advisors by validating findings, shaping investigative direction, and preparing ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … response to security events and cyber-threatsConduct security log management and monitoringMaintain information security metricsProvide assistance to core security and threat response teamsCreate MDR service-related reportsCreate cases for clientsTrack and follow up with client through threat neutralizationInteract with clients via various mediumsActively research recent Indicators or Compromise/ ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Tier II on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers ...

contain and remediate incidents, mentor junior analysts, and contribute to detection improvements. The role requires strong incident response, malware analysis basics, and excellent customer service during high-pressure incidents. Remote-first with some hybrid possibilities. #J-18808-Ljbffr ...

Ecoveritas Ltd. in Oxford is seeking an experienced Data Consultant to take on challenging client projects, delivering consistent customer service while collaborating with the Client Experience Manager and Assistant Manager. The role requires ownership of most project aspects and contributing to broader business areas. You will manage complex ...

technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … analysts with the objective of providing best in class monitoring, detection and response services. What you will do Triage potential cyber threats occurring within customer environments Escalate cyber threats to Tier 2 Threat Analysts for response and neutralization Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities ...

processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

Turn IT on are looking for an Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting one of our schools in Oxford. This role requires you to drive around to different location around … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … available at www.sophos.com.Role SummarySophos is seeking an experienced and motivated Senior Incident Response Analyst to support Managed Detection and Response (MDR) customers and managed service providers (MSPs) within the Critical Incident Response Team (CIRT). As a Senior Incident Response Analyst, you will lead the investigative execution of active ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Threat Hunting teams to continuously expand and improve detection logicWork closely with Sophos MDR Operations teams in providing response, remediation guidance, and excellent customer serviceAssist in creating accurate and detailed technical incident reports as a post-incident deliverable for MDR customers and MSPsWhat you will bringEssential:3+ years ...

Adult Social Care applications. The role will require the development of close working relationships with other teams in IT- primarily but not exclusively Customer Services, Infrastructure Services, Platform Team and Digital Academy, as well as Adult Social Care and associated services including but not limited to Data and Insights … Customer Services, Corporate Finance and Supported Travel as well as Partner Organisations. The postholder will be highly organised, adept at troubleshooting, customer focussed and have a commitment to personal and staff development. About you You are a confident and influential worker with a passion for making a positive ...