9 of 9 Customer Service Jobs in Oxford

Senior Customer Operations Analyst (Viator) Oxford, United Kingdom Senior Customer Operations Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore - everything from simple tours to extreme adventures - making memories that last a lifetime … has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. About the Role As a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support … data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer pain points, diagnose root causes, and deliver actionable recommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP) team. You'll be the first point of contact for clients … first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide excellent customer service, keeping clients updated throughout the process Support the onboarding of new users, including account setups and configurations Document solutions and contribute to the internal knowledge base Skills … Office 365, and common desktop applications Basic knowledge of networking concepts (DNS, DHCP, TCP/IP) Strong problem-solving skills and a logical approach to troubleshooting Excellent communication and customer service skills What We Offer £25,000-£27,000 annual salary Exposure to a wide range of IT systems and environments Ongoing training and career development opportunities Supportive More ❯

either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The … The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create … your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking More ❯

Support Engineer, you will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create More ❯

in building relationships, managing customers, and growing revenue A demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organisation Essential skills which include customer presentations, proposal writing, negotiation and contracting The ability to liaise with and gain the trust and respect of a wide range of people at all levels Good verbal and … written communication skills Good customer service skills, friendly, polite and courteous manner when dealing with people THE COMPANY: We are one the leading suppliers of packaging solutions to the FMCG sector within the UK and have been established for over 30 years. Our clients include some of the most noticeable names on the UK High Street, but we More ❯

drugs, devices and services to patients and caregivers. We provide our research support and data curation services to the NHS for free, in order to support mental health provision, service improvement and improved patient outcomes across our network. Our Precision Neuroscience Initiative – GlobalMinds – is creating the UK’s largest biobank of patients with mental health conditions to transform research … be kept in confidence and not released to unauthorised persons. Participate in the company’s professional development reviews and take a proactive approach to own professional development. Demonstrate exceptional customer service in dealing with all stakeholders. Embody and uphold the company’s Vision and Values. KNOWLEDGE, SKILLS AND EXPERIENCE ● Experience deploying technical solutions with/for NHS organisations. More ❯

Project Engineer, you will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create More ❯

maintenance of Fire Alarms, Intruder Alarms, CCTV Systems and Access Control. Providing callout response for the client as per callout rota. Representing the company in a way which ensures customer satisfaction and professionalism. Taking a pro-active approach to client liaison and ensuring that concerns are dealt with or relayed to management as necessary. Ensuring that administration requirements are … Notifier by Honeywell, Paxton Systems, and designing security systems would be an advantage Thorough understanding of relevant fire and intruder alarm standards CSCS/ECS/IPAF desirable Excellent customer service skills Good interpersonal skills and the ability to work as part of a team A genuine interest in your work with an enthusiasm and willingness to learn. More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯