24 Customer Service Jobs in Oxford

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Customer Service and Admin Assessor/Trainer Location: Home/Field based (Candidates must be flexible with travel around Oxford/Reading/Bucks) Salary: £28,000 - £32,000 (Depending on skills … D32/33, A1, CAVA or TAQA. Have experience of Assessing the Business AdministratorApprenticeshipat Level 3 as a minimum. Hold solid occupational competency within Customer Service and Administration. Excellent IT skills and confident with online remote delivery. Full, clean driving licence and own vehicle. Must be flexible with … travel. Duties include: Assess and support learners working towards NewApprenticeship Standards in Customer Service L2 and Business Administrator L3. Deliver training and support to learners undertaking Functional Skills - Maths, English and ICT to level 2. Conduct online and face to face observations learnersto gather evidence towards their qualifications. more »

million from leading investors so far, with $140 million raised in the last Series C funding round in January 2023. Your Role As a Customer Support Engineer within the Support team, you will play a critical role in providing technical support and guidance to our customers. You will be … responsible for troubleshooting, diagnosing and resolving customer issues while ensuring a high level of customer satisfaction. This role requires a combination of technical expertise, problem-solving skills, communication skills, empathy, a proactive attitude and a passion for customer service excellence. Responsibilities Provide technical support and resolve … customer requests via email, phone, and other communication channels. Qualify incoming requests, including technical issues, questions, requests and other inquiries. Prioritise requests with the appropriate level of urgency, and follow the appropriate procedure to address them in a timely and effective manner. Diagnose and troubleshoot software, hardware, and network more »

Are you an experienced engineer who can provide Internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role … as part of a large internal team, your role will be varied technically and commercially, no two days will be the same! Our existing customer base is diverse covering materials handling, food and beverage manufacturers, process and packaging machinery, converting, bulk handling, lifting industry, milling, heavy engineering etc. Reasons … Users and OEM's. You'll be the focal point of contact for our existing customers, account managing their expectations to provide after sales customer service and sound technical advice and providing strong support to our external sales team in the field too. In addition, you will: Account more »

A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Oxford on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair … industrial cleaning machinery whilst maintaining excellent customer service. The successful candidate will need to be based near Oxford, Banbury or Swindon. This is an exciting opportunity to progress your career with a well-established company! About the Company They supply services and hire commercial and industrial cleaning machinery across … the UK. As a market leader within the industry, they have a reputation for excellent service levels and the supply of first-class industrial equipment. Key Responsibilities: Working with customers to get their machinery serviced to a high standard Attending machine breakdowns to put the customer's machines more »

a contribution in a vibrant environment while growing their careers. Join our global team and grow with us. Job description: Are you a Field Service engineer working primarily in the pharmaceutical or biotechnology industry? Do you have strong electrical and mechanical knowledge? If so, this could be a great … visiting customers throughout the wider Northern Europe region (United Kingdom, Ireland and Nordics) on a periodic basis. Grow with us Your Responsibilities Travel to customer sites to install equipment Train customers on the use and operations of instruments Service and maintain complex mechanical systems, troubleshoot instrumentation Assist with … Specialists, Technical Specialists, Engineers, Sales Help customers and get feedback from them Required profile: A qualification in mechanical, electrical, mechatronics, bioengineering Experience as a service engineer in the pharmaceutical or biotechnology industry Experience working on capital or robotic equipment would be beneficial Strong customer service skills and more »

ensuring adherence to Unipart's Project Delivery System methodology. From small-scale initiatives to major programmes, you'll play a pivotal role in supporting customer service, business development, and IT projects. Solutions Design:Or maybe Solutions Design is more your thing? This team is focused on designing innovative more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

Our client is a supplier of high performance systems to scientific research groups throughout the world. They are dedicated to producing a service that's quality is recognised as second to none. Due to exciting plans for 2023 they are looking for a Project Engineer to join their team. … of cryogenic equipment, or working closely with a design team, drawing checking. Technical input and management of R&D projects, co-ordination of teams. Customer service and communications, understanding of customer requirement. Driving the project (projects) to plan An understanding of Test and Installation of systems Assisting … Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for more »

of Oxford pension scheme Travel Pass Loan: A discounted travel scheme is available. Cycle to Work Scheme/Bike Loan. On site cycle repair service at discounted rates. Sports Facilities: Access to the University Sport club. University Card: for discounts in shops, cafes and restaurants and University Leisure facilities … to demonstrate possession of the skills and qualities specified below is more important than experience in a similar role. Essential Strong face-to-face customer service skills. Strong practical knowledge of Windows desktop operating systems (primarily Windows 10). Strong problem solving and troubleshooting skills. Good understanding of more »

stakeholders the system requirements and taking products through from design to full compliance within the relevant medical device regulations. Technical support for manufacturing and customer services departments for the developed products. Work to company processes for the development and maintenance of the products and contribute to ongoing improvement of more »

Salary dependent on experience) £8K Car Allowance Home Office Allowance Up to 10% Pension Life Assurance Dental Private Healthcare 27 Days Holiday (rising with service) + Public Holidays About The Role This position will require the successful candidate to provide first-class customer service and application support … it would be your responsibility to provide user training to groups of up to 5-10 people at varying levels of experience. Providing ongoing customer support and refresher training. Developing a high level of technical expertise within your assigned product category. Supporting customers to gain funding. About You The more »

Here at Capita we are on the lookout for a Field Service Engineer to supports and resolve End User hardware issues within their designated region, you will travel from customer to customer providing deskside support, or remote worker location. This is an expanding, challenging and demanding role … providing a front-line interface between our high-profile customers and Capita ITS. Working to tight Service Level Agreements (SLAs) to ensure Capita achieve its contractual obligations and to meet the business units Key Performance Indicators (KPIs) detailed below. PLEASE NOTE THAT THIS ROLE IS BASED FROM HOME BUT … expected to manage your own ticket queue to ensure SLAs are achieved. Likewise, you will be expected to manage the customers expectations to drive customer satisfaction. What you will be doing: Full responsibility to resolve hardware faults in line with the contracted services, on a variety of End User more »

committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all service delivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA’s … development opportunities and the allocation of work. Use management information and stakeholder feedback to develop a detailed plan of process improvements that improve the customer experience and ensure UKAEA’s pay and reward arrangements are equitable and applied consistently. Lead on the delivery of these improvements, coordinating with relevant more »

Operational Manager of the John Radcliffe Pharmacy. I am privileged to lead our very hardworking, friendly, and committed Dispensary team in providing a dispensary service, supplying inpatient, outpatient, and discharge medication to Patients of the John Radcliffe Hospital. We are looking to recruit an enthusiastic and highly motivated Registered … TTO KPI, patient counselling and much more! Ward based tasks will include assessing of patients own drugs, medicines reconciliation and one stop ordering. Excellent customer service skills are essential in this role as you will answer the phone, dealing with queries from our service users, and cover … marshall/First aid trained or willing to undertake Holds Certificate of Competence in Vocational Assessment (CAVA) or willing to undertake Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

their skill sets and pursue professional development opportunities. As a Senior Support Engineer, you'll be part of a team committed to delivering excellent customer service and exceeding client expectations. What's Required: Proficiency in troubleshooting and resolving complex technical issues Have a varied background supporting different IT more »

programmes. This trainer role will be reporting into the training manager and working closely with 2 trainers in a supportive team to deliver excellent customer service and first class training to engineers, assessors and learners to use construction plant equipment safely. A full job description will be discussed more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

we create a better, more equal world for everyone. Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us. Were proud to … www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Person Specification Experience Essential IT experience Experience with Customer service Employer details Employer name MSI Reproductive Choices Address Woodfarm Health Centre Peppercorn Avenue Headington Oxford OX3 8RZ Employer's website https:/ more »

to gain some valuable experience. Interest in starting a career in wireless networking. The Junior Wireless Engineer will be responsible for scaling/measuring customer buildings and performing Radio Frequency surveys. The successful candidate must have a good general knowledge of IT, will be trained to use Wi-Fi … Technical support (when required); 1st Line support experience; * Good attention to detail; * Ability to accurately follow procedures; * Working at height/manual handling; * Good customer service, organisation and time management; * Basic network and good IT knowledge; Planet Recruitment acts as an employment agency for permanent recruitment and an more »

A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Oxford on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair … industrial cleaning machinery whilst maintaining excellent customer service. The successful candidate will need to be based near Oxford, ... APCT1_UKTJ more »

our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include line management, customer support, system installation, training … attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI more »