24 Customer Support Engineer Jobs

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from … an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer more »

An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Fault-finding Managing returns and replacements of faulty equipment Supporting installation activities Configuration of technology to customer specifications To be considered for the Customer Support Engineer opportunity you must have experience with electronics and PCB technology, be able to fault-find, be comfortable … internationally, have experience managing a returns process, and have experience carrying out minor repairs and refurbishment. If you would like further information about the Customer Support Engineer opportunity or have an interest in making an application, please contact Luke Ord. more »

Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support more »

Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support more »

Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Mallusk, Belfast, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support more »

An exciting new opportunity for a Customer Support Engineer has arisen with our client in Cambridgeshire. As the Customer Support Engineer in Cambridgeshire, you will support the company's products in the field and to commission systems worldwide. This role will require someone … with strong technical ability, comfortable with customer facing and who can gain a detailed technical understanding of the company's products. Requirements for the Customer Support Engineer in Cambridgeshire HNC or above in Electrical/Electronic or Mechanical Engineering Previous experience in international servicing & commissioning activities … A willingness to travel internationally is essential Proven ability to remotely troubleshoot customer issues Ability to deliver operation & maintenance training on company products Carry out logical fault diagnosis of electro-mechanical systems This is a great opportunity to join one of the world's leading developer & manufacturers of thermal more »

An excellent opportunity has become available for a Customer Support Engineer to join a global company to immerse themselves in a cutting-edge data-link product range. As the Customer Support Engineer, you will have a number of core responsibilities that include: Conducting site … products Managing the ordering and packaging of technology Logistics coordination Contribute to the creation of technical publications Undertake site maintenanceTo be considered for the Customer Support Engineer opportunity you must have prior experience in operating or maintaining datalink products, experience in telecoms, electronics, or RF, have excellent … Far East, hold a UK/EU driving license, and eligibility for SC clearance is required. If you would like further information about the Customer Support Engineer opportunity or have an interest in making an application, please contact Jade Arnott more »

Title: Customer Support Engineer/Application DBA Department: Customer Success Area: Customer Support Location: EU About Aria Systems: Aria provides a cloud-based billing platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their … bundles, and promotions. Innovative companies, like Adobe, Allstate, Comcast, Subaru, and Telstra depend on Aria for agility to accelerate their time to revenue, maximize customer value, and ultimately grow their business. We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve … peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners Department Overview The Customer Success team at Aria is responsible for building outstanding relationships with our customers to maximize and sustain their Aria adoption and return on investment more »

Cloud Infrastructure/Customer Support Engineer - Care Technology Organisation Northeast England - Remote - £50,000 Applause IT are looking for a Cloud Infrastructure/Customer Support Engineer for a care technology organisation. The ideal candidate will be based in the Northeast of England and will … site to external customers. The organisation provides assisted living alarms alongside other technologies that aid care. The candidate will need to provide Cloud Infrastructure support, deploying ,maintaining and supporting their cloud hosted platform. The candidate will also provide on-site for on premise systems at the organisation's customer … part of an on - call rota which will be 1 week every 5 weeks. The ideal candidate will have: Experience as a Cloud Infrastructure Engineer Azure Expertise Ability to design IaaS Architecture and present deployment options. Experience of Router/Firewall management Competence in building and configuring Windows Servers more »

Cloud Infrastructure/Customer Support Engineer - Care Technology Organisation Northeast England - Remote - £50,000 Applause IT are looking for a Cloud Infrastructure/Customer Support Engineer for a care technology organisation. The ideal candidate will be based in the Northeast of England and will … site to external customers. The organisation provides assisted living alarms alongside other technologies that aid care. The candidate will need to provide Cloud Infrastructure support, deploying ,maintaining and supporting their cloud hosted platform. The candidate will also provide on-site for on premise systems at the organisation's customer … part of an on - call rota which will be 1 week every 5 weeks. The ideal candidate will have: Experience as a Cloud Infrastructure Engineer Azure Expertise Ability to design IaaS Architecture and present deployment options. Experience of Router/Firewall management Competence in building and configuring Windows Servers more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end … users, including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. This position would be … the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating … self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities … will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating … self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities … will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product more »

Join our Earnix team in a leading fintech growth company serving the insurance and banking industries. Our Customer Support group is looking for a talented team player to join and help us with our market-leading products. We are looking for an L2 Support Engineer to … join our Customer Support team. The position requires acting as the technical focal point for customers, investigating and analyzing complex customer scenarios, and providing innovative solutions for their needs. The role may include other responsibilities such as team knowledge management, and KPI analysis, amongst others. What you … critical points of failure, raise flags & escalate issues that are of an urgent nature Responsible for knowledge management, training content, and playbooks for all Support Tiers Work closely with Professional Services experts and Customer Success Managers to prioritize issues, communicate status, and oversee end-to-end resolution Participate more »

Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »

Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »

issues, and offer comprehensive guidance on utilizing our suite of cutting-edge cybersecurity and database management solutions. Reporting directly to the Senior Manager of Customer Support, your responsibilities will include: Diagnosing and resolving customer-reported issues related to cybersecurity products. Analyzing customer-provided data such as … logs, traces, and debugging details to identify root causes. Documenting reported product defects and gathering customer enhancement requests. Delivering prompt and professional responses to technical inquiries from both customers and team members. Participating in User Acceptance Testing processes to uphold product quality standards. Contributing to the development and upkeep … Base by crafting informative articles. To excel in this role, you should meet the following qualifications: A minimum of 3 years of experience in customer support roles. Excellent written and verbal communication skills. Proficiency in troubleshooting MS Windows applications and fundamental networking issues. Familiarity with HPE NonStop systems more »

Software Support/1st Line Support/Technical Customer Service/Helpdesk Engineer required for my Reading based client. Salary is £24k - 28.5k This is a permanent role with HYBRID working conditions. This role will suit someone who is a fresh Computer graduate or someone with … years’ experience in an IT/software Support role. This is an excellent opportunity for someone who wants to progress their career with opportunities to move into: Senior Software Support role Development Implementation Consultancy Sales FULL TRAINING WILL BE PROVIDED You MUST be an enthusiastic, customer focused … person who is willing to learn and progress. Duties & Responsibilities • Serve as the initial contact for customers via phone, email, or chat. • Address customer requests for assistance promptly. • Utilise knowledge and skills to meet customer needs and resolve basic problems within established specifications and defined standards. • Deliver an more »

Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. Key skills/experience required: A degree in Systems Engineering, Computer Science or related subjects 5+ years of experience administering … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »