1 to 25 of 27 Customer Engineer Jobs in the UK

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. … guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company's values and delivering the high-quality service that our customers value. Responsibilities include: Assessing … of products and companion distributed products. Technical support and guidance, including remote troubleshooting of complex systems. Preparing equipment quotations, responding to bids in a timely manner. Site visits, surveys, customer meetings and demonstrations, including report writing to follow up. Providing technical training to customers. The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the More ❯

Customer Service Engineer - Scotland - Field based Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and … professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

Sr. Business Intel Engineer, Customer Shopping and Delivery Experience The Amazon Delivery and Shopping Experience Product Team is looking for a talented Sr. Business Intelligence Engineer who develop solutions to optimize customer experience by disproportionately improving discoverability and speed. As part of Amazon's DEX product team, we have the opportunity to be at the forefront … of DEX product thought leadership - working on some of the most difficult Customer Experience problems while partnering with research scientists, software developers, and business leaders. With the focus on driving real impact on Amazon's long-term profitability, we build new analysis from ground up, proposing new concepts and technology to meet business needs. We need strong BIEs who … will engage with senior leadership on drafting proposals for new concepts, improvement plans, 3-year strategy and outlook. - You will be a subject matter expert in best in class customer experience policies at Amazon. You will understand intricate details of our promise and ordering systems along with their impact on ground-level operations About the team As Amazon International More ❯

Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or 2 days in the office and the … chance to work with some of the most innovative tools in the industry. Customer Support Engineer Bedford 1-2 days a week on site (hybrid) Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

Poole 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to More ❯

Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to More ❯

Customer Support Engineer Location: Aberdeen? Salary: £35,000 – £40,000? Contract: Permanent | Occasional UK & international travel Join a world-class technical support team delivering first-line assistance to customers and engineers across the globe. If you're a problem-solver with a passion for tech and customer service, this is your next move. What You’ll Do … Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel to customer sites and offshore vessels What You’ll Bring … HNC/HND in Electrical or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance-related bonus 25 days annual leave More ❯

join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There is More ❯

join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where you d be the go-to problem solver for clients using advanced navigation and positioning systems. … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus There is More ❯

a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Junior Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Junior Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There More ❯

Customer Service (Field Service) Engineer – Scotland (Central Belt) Competitive base salary + bonus + overtime (£44,000 OTE-Year 1) + company car + share scheme Siemens Healthineers is recruiting for a Customer Service (Field Service) Engineer in the Scotland Central Belt region to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at Health Boards within Scotland. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both … remotely and on-site when required. Troubleshoot hardware and software issues, ensuring timely and effective resolution. Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation … FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills, with the More ❯

Customer Integration Engineer (CIE) Military Aviation, MoD or Defence experience highly desirable Remote worker, ideally based in the Southwest area, with frequent travel to the Brighton Head Office and customer sites across the UK 37.5 hours per week, Monday to Friday £(phone number removed) per annum Our client is a UK technology company with team members based … and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability. Please note, this role is a customer-facing position working with defence customers and with a primary focus to assist customers to get the most out of solutions. Are you looking to work in a dynamic … be providing on-site and remote support to customers across defence to ensure they receive the best possible outcome from their solutions. As an integral part of the wider customer support effort, you would be required to engage directly with their customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption More ❯

Customer Integration Engineer (CIE) – Military Aviation, MoD or Defence experience highly desirable| Remote worker, ideally based in the Southwest area, with frequent travel to the Brighton Head Office and customer sites across the UK | 37.5 hours per week, Monday to Friday | £40,000-45,000 per annum Our client is a UK technology company with team members … and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability. Please note, this role is a customer-facing position working with defence customers and with a primary focus to assist customers to get the most out of solutions. Are you looking to work in a dynamic … be providing on-site and remote support to customers across defence to ensure they receive the best possible outcome from their solutions. As an integral part of the wider customer support effort, you would be required to engage directly with their customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team … partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Expert - Acts as the product … new features and developing additional innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts in Python JavaScript or PowerShell More ❯

Rubicon Consulting is currently recruiting for Customer Application Engineer on a 4 Month Contract Length, based in Stafford. Role Summary Support the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer. Accountable for the quality of … achieve an end result. • Serves as an administrative supporter of the technical leader/manager to develop a scope of work and plan schedule and monitor engineering activities for customer projects. Provide technical leadership and interface with Sales, Cost Estimating, Sourcing, Engineering sub-contractors. • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise. • Applies general … instructions/parameters. • Collaborates with others to solve issues. Exchanges technical information, asks questions and checks for understanding. Requirements This role requires basic experience in the Engineering/Technology & Customer Project Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). Our Company Rubicon More ❯