understand why they need Enterprise Support (or why not), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support … accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support valueproposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem. The ideal candidate will possess a … keen business sense and exceptional analytical skills, is able to articulate and communicate a clear valueproposition across customers, partners, and within the AWS organization, and its comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value. ROLES & RESPONSIBILITIES More ❯
diverse range of invoice processing customers. You are a highly self-motivated person, can successfully work in a rapidly changing ambiguous environment and deliver independently. You are extremely customer obsessed, possess strong communication skills and are able to influence your stakeholders. Key job responsibilities Strategic: Own and define long term vision and strategy for your products Customer … product Product Management: Develop and own your product roadmap. Define and prioritize features by making the right trade-offs, aligning with the stakeholders and incrementally delivering valueproposition for your customers Technical Expertise and Collaboration: Recognize the technical complexities and influence engineering teams in innovating a scalable technology solution that can impact your diverse customer. Closely work … with UX design team in designing the product features Leadership Influence: Own your product discussions with senior leadership including articulating the key valueproposition of your products, influence senior leadership in aligning on the product vision and direction Documentation: Creating/contributing on strategic documents including PR/FAQ, Product vision, strategy documents, operational plans. Develop other More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
EML
to help you unleash your full potential. The team you’ll be joining You will join a dynamic team of product and design professionals focused on delivering extraordinary value for EML. Our commitment is to build a single secure global payments platform that provides our customers with exceptional products and services that offer intuitive, effortless and engaging user … at EML Payments, you will be responsible for ensuring the seamless execution of effective and timely fraud detection and prevention capabilities, that mitigates risk and delivers a seamless customer experience. You will work closely with cross-functional teams by implementing adequate screening, identifying and preventing ongoing fraudulent transactions that reduces financial losses, enhances security, and maintains customer … ensuring features are delivered on time and meet customer needs while adhering to EML Payments' standards for quality and scalability. Customer Experience & ValueProposition: Focus on providing a seamless, user-friendly experience for customers, making it simple to leverage third party capabilities where possible. Drive high levels of engagement and satisfaction by ensuring More ❯
london, south east england, united kingdom Hybrid / WFH Options
EML
to help you unleash your full potential. The team you’ll be joining You will join a dynamic team of product and design professionals focused on delivering extraordinary value for EML. Our commitment is to build a single secure global payments platform that provides our customers with exceptional products and services that offer intuitive, effortless and engaging user … at EML Payments, you will be responsible for ensuring the seamless execution of effective and timely fraud detection and prevention capabilities, that mitigates risk and delivers a seamless customer experience. You will work closely with cross-functional teams by implementing adequate screening, identifying and preventing ongoing fraudulent transactions that reduces financial losses, enhances security, and maintains customer … ensuring features are delivered on time and meet customer needs while adhering to EML Payments' standards for quality and scalability. Customer Experience & ValueProposition: Focus on providing a seamless, user-friendly experience for customers, making it simple to leverage third party capabilities where possible. Drive high levels of engagement and satisfaction by ensuring More ❯
platforms across BT and Plusnet, the Senior Manager, Multi-brand Capability Transformation will lead from the front in shaping and executing a bold technology strategy that powers the customer experience across both brands. What you'll be doing Setting and owning the long-term vision, strategy, and roadmap for the Multi-brand Capabilities Cluster, ensuring alignment with the … Product Managers and indirectly guiding over 50 cross-functional team members across multiple squads to deliver complex technology solutions. Building and managing a prioritised product backlog that balances customer outcomes, commercial impact, and technical feasibility. Defining and driving the execution of Objectives & Key Results (OKRs) for the cluster; ensuring consistent translation to squad-level goals. Championing a customer-centric approach, incorporating insights from customer feedback, market trends, and competitor analysis to shape product direction. Making critical prioritisation decisions and trade-offs in a fast-paced environment, ensuring the delivery of high-quality outputs. Driving performance and accountability using delivery and outcome-based KPIs; fostering a culture of continuous improvement and innovation. Collaborating with key More ❯
and compliance matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and … computer literate across the office software Confident communicator both verbally, written and visually Expert ability to develop compelling themes, discriminators, and messaging to communicate and support valueproposition Excellent people skills and the ability to interface with all levels of management Ability to create original content using interview and research techniques Strong commercial understanding, P&L and More ❯
lower costs. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate … their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a Enterprise Business Development Lead within the AWS Enterprise Sales Team in Taiwan, you will have the opportunity to lead sales teams that focus on adoption and expansion of our full-service portfolio with our … our customers. You will help drive revenue, adoption, and market penetration into account. You will hire and develop high performance teams of sales managers that are focused on customer obsession and working backwards to help customers achieve outcomes. You will also be responsible for building your go-to-market initiatives across functional teams, specialists, and partner teams to More ❯
teams to improve product capabilities to ensure they meet user needs and help drive the organisations objectives. Key Responsibilities: Develop and articulate the product vision and strategy Understand customer needs for new product opportunities and roadmap development Utilisation of data for decision-making and success measurement Proficient in understanding customer data, needs and market trends Utilise … current customer data to create valuepropositions Lead customer prioritisation sessions to maximise value and drive success Engage with stakeholders to identify and prioritise product features and requirements Ensure a smooth transition to product owners for backlog management Collaborate with design and engineering teams to create user experiences Act as the main More ❯
Principal Business Development, Media & Entertainment, Games and Sports Job ID: Amazon Web Services EMEA Dubai FZ Branch Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Media & Entertainment, Games and Sport (MEGS) industry background, technical acumen and sales skills necessary to help position AWS as … a Principal Business Development (BD) Manager, MEGS based in KSA, you will own the adoption, utilization, and line of business revenue for AWS MEGS customers. You will gather customer and industry requirements and engage with AWS product teams to innovate, develop, and deliver AWS and AWS Partner offerings. AWS Principal BD Managers are technically savvy specialists responsible for … and partners. This also includes participating in AWS field enablement activities for AWS sales teams. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal service and solutions teams to win strategic customer workloads and drive business revenue. As the Principal BD Manager, you will have an More ❯