Deskside Support
UK

The median Deskside Support salary in the UK is £33,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 889 890 1203
Rank change year-on-year +1 +313 -302
Permanent jobs requiring a Deskside Support 21 89 34
As % of all permanent jobs advertised in the UK 0.021% 0.086% 0.022%
As % of the Job Titles category 0.022% 0.094% 0.022%
Number of salaries quoted 13 78 24
10th Percentile £31,070 £23,500 £25,150
25th Percentile £31,350 £25,400 £26,635
Median annual salary (50th Percentile) £33,000 £26,000 £30,000
Median % change year-on-year +26.92% -13.33% +3.45%
75th Percentile £38,000 £30,000 £36,000
90th Percentile £39,600 £33,750 £43,125
UK excluding London median annual salary £31,350 £26,000 £26,680
% change year-on-year +20.58% -2.55% +6.72%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,479 94,643 151,222
% of permanent jobs with a recognized job title 94.63% 91.52% 96.08%
Number of salaries quoted 67,031 59,595 85,375
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,611
Median annual salary (50th Percentile) £52,508 £60,000 £60,000
Median % change year-on-year -12.49% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

3-month moving average salary quoted in jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +28 14 £31,350 +20.58% 12
UK excluding London -79 12 £31,350 +20.58% 12
South West -43 6 £31,350 +14.00% 5
London +122 4 £36,500 +6.57% 4
Work from Home +77 2 £30,500 +17.31% 1
North of England +30 2 £36,000 +39.32% 1
South East +2 2 £30,000 +11.11%
Scotland - 2 £38,000 - 4
Yorkshire +89 1 £36,000 +38.46%
North West 0 1 - -

Deskside Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 6 May 2024, Deskside Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Deskside Support in the job title.

1 14 (66.67%) Windows
2 13 (61.90%) Microsoft 365
3 12 (57.14%) Windows 10
3 12 (57.14%) Active Directory
4 10 (47.62%) ITIL
5 8 (38.10%) Finance
6 7 (33.33%) ServiceNow
6 7 (33.33%) iPhone
6 7 (33.33%) Social Skills
7 6 (28.57%) Customer Service
7 6 (28.57%) Incident Management
7 6 (28.57%) Android
7 6 (28.57%) Unisys
8 5 (23.81%) Microsoft
9 4 (19.05%) Problem-Solving
9 4 (19.05%) Organisational Skills
9 4 (19.05%) SCCM
9 4 (19.05%) Time Management
9 4 (19.05%) Service Management
9 4 (19.05%) ITSM
9 4 (19.05%) Banking
9 4 (19.05%) Dell
9 4 (19.05%) Microsoft Office
9 4 (19.05%) Automotive
9 4 (19.05%) ITIL Certification
10 3 (14.29%) DHCP
10 3 (14.29%) WAN
10 3 (14.29%) TCP/IP
10 3 (14.29%) DNS
10 3 (14.29%) SLA

Deskside Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (19.05%) Microsoft Office
Cloud Services
1 13 (61.90%) Microsoft 365
2 3 (14.29%) Azure
3 1 (4.76%) Entra ID
Communications & Networking
1 3 (14.29%) DHCP
1 3 (14.29%) DNS
1 3 (14.29%) TCP/IP
1 3 (14.29%) WAN
2 2 (9.52%) Internet
2 2 (9.52%) Structured Cabling
2 2 (9.52%) Unified Communications
2 2 (9.52%) VLAN
3 1 (4.76%) Ethernet
3 1 (4.76%) Intranet
3 1 (4.76%) LAN
Database & Business Intelligence
1 2 (9.52%) DTS
General
1 8 (38.10%) Finance
2 7 (33.33%) Social Skills
3 4 (19.05%) Automotive
3 4 (19.05%) Banking
3 4 (19.05%) Organisational Skills
4 1 (4.76%) Law
4 1 (4.76%) Legal
Miscellaneous
1 7 (33.33%) iPhone
2 2 (9.52%) Onboarding
2 2 (9.52%) Video Conferencing
3 1 (4.76%) Blackberry
3 1 (4.76%) Self-Motivation
Operating Systems
1 14 (66.67%) Windows
2 12 (57.14%) Windows 10
3 6 (28.57%) Android
4 1 (4.76%) Windows 7
4 1 (4.76%) Windows NT
4 1 (4.76%) Windows XP
Processes & Methodologies
1 10 (47.62%) ITIL
2 6 (28.57%) Customer Service
2 6 (28.57%) Incident Management
3 4 (19.05%) ITSM
3 4 (19.05%) Problem-Solving
3 4 (19.05%) Service Management
3 4 (19.05%) Time Management
4 1 (4.76%) Asset Management
4 1 (4.76%) Case Management
4 1 (4.76%) Document Management
4 1 (4.76%) Migration
4 1 (4.76%) Service Delivery
4 1 (4.76%) Software Asset Management
4 1 (4.76%) Software Licensing
4 1 (4.76%) Workflow
Qualifications
1 4 (19.05%) ITIL Certification
2 1 (4.76%) Degree
2 1 (4.76%) SC Cleared
2 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 12 (57.14%) Active Directory
2 1 (4.76%) Virtual Desktop
Systems Management
1 4 (19.05%) SCCM
2 1 (4.76%) Microsoft Intune
Vendors
1 7 (33.33%) ServiceNow
2 6 (28.57%) Unisys
3 5 (23.81%) Microsoft
4 4 (19.05%) Dell
5 2 (9.52%) Polycom
6 1 (4.76%) Citrix
6 1 (4.76%) HP
6 1 (4.76%) iManage