1 to 25 of 30 Desktop Support Jobs in the North of England

curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Role Summary As a Desktop Support Engineer working for TT Games the purpose of this role will be to ensure that IT services are delivered and users supported in their use of these … services. You will be part of a team supporting infrastructure that delivers core services to developers and administrative staff. You will be responsible for first and second line support tasks including: request handling from receipt through resolution or handover to senior engineers; commissioning and maintenance of assets (hardware and software); auditing; project management; and documentation. Responsibilities Providing support to staff throughout the business (troubleshooting/diagnosis, resolution and escalation). Recording details of support requests and ensuring that procedures and other documentation are accurate and updated to reflect changes. Operating System image creation, maintenance, and deployment. Workstation maintenance (deployment of applications, correcting faults, updating drivers/firmware, etc). Setup, update, and fault diagnosis of console More ❯

Senior Analyst, Tech Support Engineer - London Drive innovation. Elevate experiences. Empower a global platform. Location: London, United Kingdom Team: Information Technology Level: Senior Analyst About the Company This leading global investment firm has over four decades of experience supporting high-growth companies across a broad range of sectors. With approximately $100 billion in assets under management and offices in … countries, the firm offers a dynamic and collaborative environment where innovation and long-term value creation are at the forefront. The Opportunity We are seeking a Senior Analyst, Tech Support Engineer to join the London-based team and play a vital role in ensuring seamless IT operations across global offices. Reporting to the Head of Infrastructure, this individual will … manage complex technical support tasks, contribute to infrastructure maintenance, and uphold exceptional service standards. This role offers the chance to be part of a high-performing, forward-thinking technology function in a fast-paced, global business environment. Key Responsibilities Respond to user support requests via the Help Desk system, resolving issues with hardware, software, and network components. Collaborate More ❯

hackajob is collaborating with DXC Technology to connect them with exceptional tech professionals for this role. Role Overview We are looking for customer-focused and enthusiastic senior deskside support engineer with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the … wider IT support teams. An exciting opportunity has arisen to support one of our customers in Washington, Sunderland. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site … desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. Detailed Job Description Requirements & Responsibilities: Fully site-based role. Must be able to deal directly with clients in a friendly and highly confident manner. Maintain good working relationship with key stakeholders and support More ❯

About The Role We are looking to strengthen our IT team with a Desktop Support Engineer based at Hattersley. You will report directly to the Head of IT and your role will cover all IT Desktop support tasks. Key Responsibilities: Provide highly skilled IT support, providing resolutions to user issues. Respond and self-management of … IT support tickets within the SLM tool. Track, route, and redirect problems to correct resources if required. Keep users informed of progress. Talk users through problem-solving processes. Follow up with customers, provide feedback, and see problems through to resolution. Utilize excellent customer service skills and exceed customers' expectations. Ensure proper recording, creating or updating documentation. Preserve and grow … your knowledge of the companies procedures, products, and services. Manage and support hardware and software installations, configurations, and troubleshooting. Provide support for all Line of Business (LOB) applications. Technical Requirements: Expertise in hardware and software support. Support experience of Windows 10 & 11, network protocols, M365 apps. Experience using Microsoft Intune, Application Packaging, PowerShell and Autopilot. Experience in More ❯

of betting and gaming, then it's to time to join us. Job purpose This role will primarily be responsible for the handling of service requests coming into the Support Desk via telephone, email or Service Desk Self-Service portal, as well as liaising with Business Units and third parties where necessary. The Desktop Support Engineer will … be required to provide operational support for the core business applications, desktop and hardware support, covering a range of technologies including Windows 8/10, Server 2012, IP telephony, networks, and peripherals and bespoke applications. The role is fundamental to the day-day operations and training will be provided for this role in order to carry out … schedule processes Escalation and ownership of any incidents within the production schedule Production and distribution of the daily shift handover Incident Management Log calls, initial triage and assign to Support Groups Own calls and manage them through to resolution Ensure all logged calls are allocated and prioritised appropriately to the relevant teams. Ensure open calls are updated in a More ❯

IT Desktop Support Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking … many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office More ❯

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid … Hours Per Week Culture: Embrace Innovation and Change Company: Award-winning SaaS company & leading provider of vending and coffee management software Pedigree: Award-winning for our products and services, Support, UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills … Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management software was created to make things Simply Better. From vending to office coffee, and micro markets, we aim to provide the best management systems to help our clients' businesses thrive. Over a decade, our growth More ❯

1st Line IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd 1st Line IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd … estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Full Time - Permanent 25 days holiday plus … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things More ❯

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯

Digital My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world. They are looking for a Desktop Support Engineer who will support 30 internal companies with approx. 1,800 users with general setup and daily 1st line support. You will operate in a fast … you gain invaluable experience to grow within your career and the company. You need to bring your personality with excellent customer service skills to take ownership of any Tech support issues. You will be working for a fun organisation with a diversity-focused and dress-down culture, based in their Childwall offices in Liverpool . This is an on … team, the arrangement will shift to three days in the office and two from home . Office 365 Exchange Online Active Directory management Key Skills and Technologies used: Tech support for various technologies and systems 1st line support by email, phone or in person New device setup Onboarding Logistics Maintenance Technologies: Office 365 Google Drive SharePoint Microsoft Active More ❯

predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record … update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles More ❯

We are actively seeking a detail-oriented DesktopEngineer to join our dynamic IT team. As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage … five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install, configure, and maintain desktop operating systems and applications. • Collaborate with the IT team for standardized deployments and security measures. Hardware and Peripheral Management • Manage desktop hardware More ❯

Ampstek Kingston upon Hull, England Metropolitan Area Desktop Support Specialist Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues. Key Responsibilities … Technical Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices. Ensure all systems are up-to-date with the latest patches and updates. User … Assistance: Assist users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT tools and software. Familiarity with basic network troubleshooting and printer support. More ❯

IT DESKTOP SUPPORT ENGINEER LOCATION - HULL SALARY - UP TO £34,000 + BENEFITS FT ON SITE Your new role An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and … troubleshoot & resolving issues related to hardware, software and networks. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support/IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting More ❯

Contract Desktop Support Engineer – NHS Trust Location: North Yorkshire Duration: 10 Months Start: ASAP We are currently supporting an NHS organisation in North Yorkshire that is looking to engage a Desktop Support Engineerto assist in the delivery of high-quality BAU support across the Trust. This is an excellent opportunity to contribute to vital frontline … services in a fast-paced, healthcare environment. Key Responsibilities: Provide BAU desktop support for hardware, software and peripheral equipment across the organisation Act as a local technical expert, supporting users both remotely and in person across hospital and community-based sites Troubleshoot and resolve incidents, escalating where necessary and tracking progress through to resolution Support installations, configurations … internal departments and external suppliers to ensure continuity of service Maintain IT security best practices and promote safe use of technology Contribute to the implementation of new systems and support ongoing IT projects Experience Required: Proven experience in an IT support or desktop engineering role, ideally within the NHS Strong technical understanding of desktop hardware, Microsoft More ❯

Social network you want to login/join with: We are looking for a passionate, motivated, and highly collaborative Desktop Support Specialist to join the IT support team of a Creative Agency. In this position, you will play a pivotal role in the smooth day-to-day operation of their desktop infrastructure. In this role, you … will provide support for desktop-related issues for both on-site and remote users, handling a range of level 2 and level 3 support tickets. You will install, configure, and maintain desktop operating systems and applications, troubleshoot technical problems, and ensure that downtime is minimized. The role will primarily focus on office hardware such as end … that continues to grow and prides itself on delivering a customer-centric approach while solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical Support role Strong background in supporting Windows, macOS, and Linux operating systems In-depth knowledge of desktop hardware, software applications, and peripherals Familiarity with More ❯

Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we … provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services. This is an onsite role in Newcastle, and to be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. What you’ll do At the moment, as Desktop Support Engineer you will be focused on: Providing excellent technical support in a high-paced environment where customer satisfaction is paramount Assisting new users with their IT hardware collection and setup. Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers Recording all customer contacts in the appropriate More ❯

Position: Full-Time End User Compute Engineer - Desktop Support Location: Fleetwood Contract: 6 months with the possibility of a permanent role for the right applicant Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £15.33 per hour Job Description: We are currently seeking an end user computer support analyst for our public sector … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary (to own the issue until it is resolved). Add to and ensure the knowledge base and knowledge records are accurate, up to date and relevant … checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential More ❯

Desktop Support Engineer Apprentice - ICT L3 Apply From: 06/03/2025 Learning Provider Delivered by MIDDLESBROUGH COLLEGE Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Vacancy Description Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports … Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Key Details Vacancy Title Desktop Support Engineer Apprentice - ICT L3 Employer Description Canny Clever is a disruptor in the IT Retail … and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help More ❯

Duration: July 2025- Dec 2025 Also one 1 Weekly 1 Visit to - Harrogate location- Every Tuesday of the week No Sponsorship provided What we’re looking for in a Desktop Support Engineer -Band 1 Required Skills & Qualifications: · Provide desktop support to builds and break fix · Provide hands and eyes support for the corporate network and More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose: The core purpose of a deskside support engineer is to provide direct, on-site technical assistance to users, ensuring their computer systems and software function smoothly. They are the frontline troubleshooters, resolving hardware, software, and network … issues to maintain a productive work environment ͏ Key Skills Required: End user support experience experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Hardware Troubleshooting and Repair Hands on experience in installing & troubleshooting hardware issues … for Laptop, Desktop, Printers and accessories Basic knowledge of enterprise LAN, WAN, Server setups and concepts. Conference room A/V equipment assistance & troubleshooting Basic VOIP phone configuration & troubleshooting Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port More ❯

today as we develop innovative solutions for our clients and deliver compelling experiences across multiple platforms. As part of our IT team, were looking for a talented and proactive Desktop Support Technician to help us keep the wheels turning behind the scenessupporting our people, systems, and operations with skill, energy, and a strong customer focus. Inclusion. At PA … where everyone feels welcome and supported. We celebrate diverse backgrounds, experiences, and perspectives, and encourage applications from all communities. We understand the importance of work-life balance and actively support agile working where possible, with most roles typically based in the office up to three days a week. If you require adjustments at any stage of the recruitment process … please let us knowwe are here to ensure you have what you need to succeed. The Role. This is a hands-on support role at the heart of our organisation, where no two days are the same. You will be a key player in our Desktop Support Team, providing responsive and high-quality technical support across More ❯

Social network you want to login/join with: Desktop Support Specialist, Warrington, Cheshire Client: SISL Global Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to … end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯