Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Client Server
DesktopSupport Engineer (1st/2nd line) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a DesktopSupport Engineer you'll provide 1st line support in line … offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10/11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop … you: *Please note this is a 12 month Fixed Term Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this DesktopSupport Engineer (1st/2nd line) opportunity. #LI-DNI More ❯
Driffield, North Humberside, North East, United Kingdom
Reed Technology
DesktopSupport Engineer Driffield, East Yorkshire (5 days a week in the office) £31,000 Our client in Driffield is currently on the lookout for an experienced DesktopSupport Engineer to join a dynamic team, providing high-quality 1st and 2nd line IT support. Based in Driffield, this full-time role offers an excellent opportunity for … an IT professional to contribute to the organisation's IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Perform system administration tasks, including user management in Active Directory and Exchange Maintain accurate records of IT issues, resolutions, and asset management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will More ❯
Brandesburton, North Humberside, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line DesktopSupport Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated DesktopSupport Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT supportMore ❯
East Riding of Yorkshire, Brandesburton, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line DesktopSupport Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated DesktopSupport Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT supportMore ❯
Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault More ❯
Deskside & Technology Support Analyst (Current SC required) Central Manchester - onsite role Initial 6 months £25 PAYE/£33.20 Umbrella The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. This role … Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT Services standards and workflow procedures … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment rooms to comply with IT More ❯
