18 of 18 Desktop Support Jobs in the Thames Valley

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯

My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop Support Analyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop Support Analyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely … and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software More ❯

Desktop Support Engineer – Trade Floor Environment 💷 £300–£350 per day | Inside IR35 | Central London (5 days on site) 📆 Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face … and supporting everything from desktops to market data feeds. ✅ What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects 🔧 What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯

Social network you want to login/join with: IT Helpdesk Desktop Support Analyst, slough col-narrow-left Client: Marlin Selection Recruitment Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Help Desk – Desktop Support Analyst Competitive Salary … + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service delivery. In … this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person More ❯

Yes col-narrow-right Job Reference: 854e151edb44 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Summary: We are seeking a highly skilled Onsite IT Support Technician to join our team. The successful candidate will provide essential support at our IT Link Center, handling a wide range of hardware and software issues, including support … proactive individual with more than 2 years experience in deskside IT support. Key Responsibilities: Manage and resolve tickets using ServiceNow, ensuring timely and effective solutions to IT issues. Provide support for all operating system issues related to Microsoft Windows and Apple OS. Offer “how-to” assistance for end-user assigned IT devices and software. Perform hardware support tasks … and SSD hard drive replacements. Assist with software-related issues across both standard and non-standard applications, including the Microsoft Office 365 suite and software deployment. Provide smart hands support for MFPs, printers, scanners, servers, and storage systems, including routine maintenance like toner replacement. Handle smartphones and portable devices for SIM card handling and provisioning. Support meeting room More ❯

Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯

7IM Princes Risborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Deskside Support Engineer role at 7IM 7IM Princes Risborough, England, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the Deskside Support Engineer role at 7IM Purpose Working in the IT Infrastructure … team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. Purpose Working in the IT Infrastructure team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. … team member will primarily work from their main office location but will be required to visit other offices if the need arises. Responsibilities To provide first and second line support of the IT infrastructure as a priority, efficiently balancing requests via helpdesk tickets, phone calls and walk-ups through Service or change requests Incident resolution Delivery of scheduled daily More ❯

Social network you want to login/join with: Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 Highly competitive employee benefits to include wellbeing fund, gym membership … contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond … and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every user interaction More ❯

Social network you want to login/join with: Job Description: Job Title: EUC IT Desktop Support Technician Job Type & Location: Onsite | 5 days a week (40 hrs/week) | Range Road, Witney OX29 0YL Job Requirements: Technical Skills: Minimum 3 years of experience providing IT Infrastructure support, including troubleshooting hardware, software, and OS issues, ensuring compliance … with hardware warranties and security policies. Experience in installing, troubleshooting, and fixing desktops, printers, laptops, and peripherals, as well as desktop applications. Basic knowledge of LAN and WAN setups. Ability to perform hands-on activities at sites. Ability to lift/move equipment up to 50 lbs. Expertise in desk-side support and PC repair, with basic administration … of Windows, Mac, or Linux OS. Knowledge of TCP/IP, DNS, DHCP, VPN, and RDP. Support for peripherals and networking hardware, including monitors, keyboards, mice, printers, scanners, routers, switches, firewalls, racks, and panels. Strong troubleshooting skills for systems and network issues, including end-user cabling. Experience in problem management and preventive actions. Communication & Personal Skills: Excellent written and More ❯

Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits Overview: A global financial services firm is hiring a desktop/2nd Line & Infrastructure Support Manager to lead a newly formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service … a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Essential Skills & Requirements: Experience managing 2nd/3rd Line teams in enterprise environments … technical certifications Package: £80K - £90K basic salary Hybrid - London (3 days per week) Discretionary bonus Excellent pension contribution (up to 17%) Private healthcare Excellent additional lifestyle and health benefits Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the smooth operation of the organisation’s IT infrastructure. Responsibilities include installing, maintaining, and troubleshooting hardware and software, managing network … and server environments, and supporting end-users with technical and desktop issues via help desk requests. The role may require travel to various sites across the UK and Ireland to assist with projects. What we need from you: Full driving licence Good understanding of computer hardware, software, and operating systems (Windows, Linux) Proficiency in network troubleshooting and administration (TCP … multiple tasks and prioritize effectively in a fast-paced environment Attention to detail in maintaining documentation and procedures Strong teamwork skills Customer-focused approach and commitment to high-quality support Willingness to learn new technologies Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus Minimum of 2 years' experience in an IT support or More ❯

Senior Desktop Support Analyst - £80,000 - Trading I'm looking for a Senior Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business … and upskilling in area's such as DevOps, Infrastructure and Cloud. Must haves: - Previous experience working in trading/asset management - Strong understanding of Microsoft environment - 5+ years of support experience In office Central London 5 days a week Sponsorship cannot be offered for this role. Salary up to £,000, 30% bonus, 12% pension More ❯

Desktop Support – Investment Management – 5 days in London Office Desktop Support Engineer is required to join a growing Investment Management business. Offering a salary ranging from £35,000 to £40,000, based in London, full time in office (flexibility where needed). Reporting to the Head of IT, you will join a dynamic and highly collaborative … team. The business has circa 150 users, working on Microsoft machines in a cloud-based environment. They are looking for a personable desktop support professional who can provide face to face support in an ITIL framework, supporting a variety of stakeholders. An awareness of security and IAM is also important. Key requirements: Proven experience supporting Microsoft machines. … to help an award-winning investment management business with their IT estate. If you feel like you match the above and would like to hear more, please apply within. Desktop Support – Investment Management – 5 days in London Office Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer More ❯

proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations/L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SISL Global The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide … second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯

Social network you want to login/join with: Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day … support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of More ❯