IT Support Analyst
- Hiring Organisation
- Picture More
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £34,000 per annum
deskside support Supporting Microsoft 365, Windows 11, Exchange and Active Directory Troubleshooting hardware, software, user access and application issues Supporting legal-specific applications and document management systems Logging, managing and resolving incidents within agreed SLAs Taking ownership of technical issues through to resolution or escalation Supporting joiners, movers … experience Active Directory experience Microsoft Exchange knowledge Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Experience with iManage or another document management system would be advantageous ITIL knowledge would be beneficial Previous legal or professional services experience would be advantageous You’ll suit this ...