Technical Support Engineer
- Location
- Greater London, England, United Kingdom
with leads and managers to drive technical and process improvements. Description This role is part of a global, 24/7 team supporting our eCommerce platform - Apple Online Store - and its users. You'll actively own and drive triage of critical system issues, coordinating with key stakeholders and other support … technical problems for non-technical stakeholders. Bachelor's degree or higher in Computer Science or a related STEM field. Preferred Qualifications Experience with an eCommerce System as a developer, SRE/support engineer. Experience with a NoSQL platform, preferably Solr or Couchbase. Automation experience using AI/ML. Closing date ...