Senior Customer Success Manager
- Location
- Newcastle upon Tyne, England, United Kingdom
SENIOR CUSTOMER SUCCESS MANAGER At Elastic Path, we're passionate about bringing eCommerce visions to life. Role Impact: A Senior Customer Success Manager (CSM) at Elastic Path serves as a dedicated strategic partner for enterprise customers, acting as a trusted advisor throughout the full customer lifecycle. This role is responsible … frontline, you will drive product adoption, maximize customer value, and own long-term customer satisfaction, retention, and expansion. Customer Success guides customers through complex eCommerce modernization initiatives that optimize and evolve their underlying commerce architecture to support scalability and long-term growth. This role proactively monitors customer health ...