3rd Line Engineer
- Hiring Organisation
- VIQU IT
- Location
- Birmingham, Brierley Hill, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £45000/annum
Line escalation point for the support team Own complex technical issues and major incidents Troubleshoot and support customer Microsoft environments Support Microsoft 365, Entra ID, Intune, Exchange Online and Windows Provide technical guidance and support to L1 and L2 engineers Build strong relationships with customers … years' experience within an MSP or similar IT support environment , with strong L2/L3 experience Strong hands-on experience with Microsoft 365, Entra ID, Exchange Online and Intune Good knowledge of Windows, Active Directory and networking, including DNS, DHCP, VPNs and firewalls Experience supporting multiple ...