Complaints Insight Analyst
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
Insight Analyst Up to £45,000 Nottingham - Hybrid (3 days onsite: Tues-Thurs) I'm hiring a Complaints Insight Specialist to join a leading financial services organisation, working at the heart of how the business understands and improves customer outcomes. This role sits within a Complaints Process & Insight team , using … skills Ability to work with stakeholders and translate insight into action Very strong preference Experience in complaints, customer operations, or service environments Experience in financial services or regulated industries Strong understanding of root cause analysis and process improvement Nice to have Experience working with operational datasets (even in Excel) Basic ...