8 of 8 Freshdesk Jobs in the UK excluding London

technologies, systems, and processes quickly. Collaborative team player with a customer first mindset. Preferred Qualifications Experience using CRM and support ticketing systems (such as Freshdesk or similar platforms). Knowledge of fax technology, cloud fax solutions, or telephony services. Understanding of networking concepts, including TCP/IP, DNS, firewalls, routers ...

campaigns (e.g. KnowBe4, Microsoft Defender Attack Simulator). Experience with software/SaaS licence audits or IT asset management. Familiarity with ticketing platforms (Freshservice, Freshdesk, ServiceNow, or equivalent). Exposure to Conditional Access/MFA policy administration. Experience supporting programme or line-of-business applications beyond core IT. Relevant certifications ...

Experience creating flows and using APEX actions and LWC. HTTP methods and JSON. Previous experience with related business systems/technologies such as AWS, Freshdesk or Hubspot. Knowledge of the education, media or publishing industries. What do you get in return? 25 days annual leave rising to 30. State ...

supplier and item-master data the Procurement function depends on; own integrations and data flows between ERP, finance, CRM and support systems including the Freshdesk RMA workflow. Implement serial-level traceability so component and build history is queryable for containment, warranty and field-failure investigation; own engineering change control ...

Cold Chain Technologies supports the global pharmaceutical and life science industries delivering lifesaving temperature controlled shipments. Our uniquely innovative containers maintain the cold chain, preventing shipments being spoiled or delayed, and delivering temperature sensitive products ...

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving ...

We are seeking to recruit a proactive and commercially minded Buyer to join our Procurement Team within a leading scientific distribution business. You will join us on a full-time, permanent basis and in return ...

queries. Team Management: Line-manage, mentor, and direct the daily workload of two support analysts. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, bugs, and escalations using Jira. Collaboration: Work closely with internal development teams to feed back software bugs, test fixes, and suggest … bespoke software. Prior experience managing, leading, or mentoring staff within an IT support or help desk environment. Hands-on experience using Jira and Freshdesk (or similar modern ticketing tools). Comfortable working within an AWS-hosted software environment. Strong communication skills with a practical, hands-on approach to problem-solving. ...