Freshdesk Platform & AI-Driven Support Ops Lead
- Location
- United Kingdom
ClearCourse is seeking a Freshdesk Systems & Support Operations Lead to unify and optimise our multi-brand helpdesk platform. You will own Freshdesk configuration, governance, and migration of legacy desks into one, standards across brands, and KPI-driven reporting for leadership and agents alike. Ideal candidates combine hands-on platform mastery ...