Active Directory experience Authentication issues. Post tenant-tenant migration issues. Exception customer service and communication skills Previous experience working with ticketing systems. (Service Now, Freshdesk, etc) This role would require you to be onsite, 5 days a week in Portsmouth for the duration of the 3 -month contract. To discuss more »
Hafan Y Mor, Wales, United Kingdom Hybrid / WFH Options
Haven
are captured and mined for insight and learns to both improve the trial and drive any future potential rollout Create support automated routines with Freshdesk bots and knowledge base Lead a transparent an open culture of communication and shared understanding, promoting critical thinking and decision making - Be present on park more »
Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags more »
JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere to more »
Croydon, London, United Kingdom Hybrid / WFH Options
Adecco
licensing, audit monitoring) We are looking for a candidate with: experience of running a support team using a help desk ticketing system (we use Freshdesk) covering 1st, 2nd, and 3rd line support processes team management of a diverse team knowledge and experience of Oracle Fusion SaaS-hosted solution - ideally both more »
all interactions with clients & business managers Some knowledge of the following would be of benefit: Android operating systems, SOTI MobiControl (or another MDM platform), Freshdesk (or other Customer support software packages) Requirements: Warehouse Management or ERP systems, WiFi Infrastructure. Demonstrable interest in Technology and IT Excellent spoken and written English more »
Cramlington, Northumberland, North East, United Kingdom
Deerfoot I.T. Resources Limited
quality assurance standards Proficiency in handling technical software and hardware setups, possibly including direct installation and commissioning at customer sites Experience with tools like Freshdesk for support and service management would be beneficial As a vital member of the team, and in return for your expertise, inclusive approach, and commitment more »
budget and finance, especially the costs concerning data assistants. Managing the creation and update of master accounts in Salesforce. Ensure access and training to Freshdesk and Salesforce with relevant user permissions to the flexible contractors. Experience requirements: Essential: Solid management experience of onshore and offshore teams Ability to work under more »
this role will require travel to other sites in the Greater Manchester area. From a technical perspective, you will ideally have experience working on Freshdesk, working with Apple devices and also experience with mobile device management. What you'll get in return In return, you will be paid a competitive more »
Support: A proven track record in a previous IT support technical role, demonstrating the ability to effectively troubleshoot and resolve customer issues. Familiarity with Freshdesk or Similar Platforms. Proficiency in using ticketing systems like Freshdesk, JIRA, Zendesk. Effective Communication Skills. Strong written and verbal communication skills are essential, as this more »
Senior Service Desk Manager - Up to 75K - Hybrid - Central London An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London. We are looking for enthusiastic, passionate more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Nottingham City Council Housing Services
Contract Type: Permanent Working Hours: Monday -Friday 37 hours per week between 0800-1700 Worker Type: Offsite Worker Starting Salary Grade F - £30,296 (Level one) rising to £33,024 per annum (Level four) Location:?Harvey Road base, Nottingham City more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Nottingham City Council Housing Services
Assistive Technology Officer? Permanent opportunity Working Hours: 37 hours per week 10:0021:00 four days on and four days off, to include Weekends and Bank Holidays? Worker Type: Onsite Worker Salary: Grade E - £26,421 (level one) rising to more »
