12 of 12 Freshdesk Jobs in the UK

Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team ...

ITSM/CRM trends Recommend improvements and new approaches to enhance solutions Essential Qualifications Proven experience in ITSM/CRM solution development (e.g., Freshservice, Freshdesk, or similar platforms) Strong expertise in Freshworks configurations, scripting, and API integrations Solid understanding of ITIL processes and service management best practices Demonstrated experience leading ...

ITSM/CRM trends Recommend improvements and new approaches to enhance solutions Essential Qualifications Proven experience in ITSM/CRM solution development (e.g., Freshservice, Freshdesk, or similar platforms) Strong expertise in Freshworks configurations, scripting, and API integrations Solid understanding of ITIL processes and service management best practices Demonstrated experience leading ...

eProcurement queries across Ireland Assist the wider eProcurement Support team with daily operational tasks Log, track, and resolve support tickets using Freshdesk, escalating issues where required Supplier & transaction support Manage supplier‐related queries, including ordering and invoice capture issues Support the resolution of data, system, and process issues impacting suppliers ...

ethic and a sense of humour! Act as 2nd and 3rd line support - Provide professional technical support to iHasco clients via phone, Live Chat freshdesk and email updates and clearly communicating the outcome to clients and their iHasco Client Development or Customer Success Manager. Understanding, Investigating and resolving technical requirements ...

support. Requirements: Experience of operational support, DevOps and/or platform Experience supporting production software GCP knowledge and experience Experience of Jira, Slack and Freshdesk Knowledge of AuthO, Kubernetes and Google Workspace Good understanding of web applications and Cloud Good communication and interpersonal skills ...

support. Requirements: Experience of operational support, DevOps and/or platform Experience supporting production software GCP knowledge and experience Experience of Jira, Slack and Freshdesk Knowledge of AuthO, Kubernetes and Google Workspace Good understanding of web applications and Cloud Good communication and interpersonal skills ...

support. Requirements: Experience of operational support, DevOps and/or platform Experience supporting production software GCP knowledge and experience Experience of Jira, Slack and Freshdesk Knowledge of AuthO, Kubernetes and Google Workspace Good understanding of web applications and Cloud Good communication and interpersonal skills ...

powered support tools. Excellent written and verbal communication skills with a friendly, patient, and professional manner. Experience using support platforms such as Intercom, Zendesk, Freshdesk, or similar ticketing systems. A methodical, detail-oriented approach to troubleshooting and issue documentation. Ability to work on-site at the Cardiff office as part ...

communication skills. Commercial acumen, especially around renewals and value‐positioning. Comfortable navigating fast‐paced environments with shifting priorities. Familiarity with CS tools (Salesforce, Gainsight, Freshdesk, etc.). Understanding of NPS, CSAT and customer health scoring. What’s in It for You? 25 days annual leave (rising to 30) 5% employer ...

triage, escalation handling, and SLA performance Establish and track performance metrics to improve service quality and team output Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For Proven experience in account management or client services (tech, media, or managed services preferred) Strong … leadership skills with a passion for coaching and developing others Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk) Highly organised with a track record of managing data accuracy and meeting SLAs A strategic mindset with the ability to prioritise growth over ...

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Woolwich, South East London. We are recruiting for experienced and forward thinking Hardware Technician . This is full ...