4 of 4 Head of Operations Jobs in the Midlands

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to our 1,000+ employees in the UK … US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader … will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of More ❯

Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. … This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key … Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. Promote cross-functional collaboration and operational cohesion. Manage risk, compliance, and quality standards across functions. Build and mentor high-performing operational teams. Report More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the business. You … will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust JML process Reviewing More ❯