Global HeadofSupport Application Deadline: 1 August 2025 Department: Support Employment Type: Full Time Location: Belfast Reporting To: Louise O'Connell Description Imagine catching criminals before they strike-that's exactly what Napier's AI-powered platform does! By analysing transactions and customers in real … about stopping crime-it's about making the financial world safer and more trustworthy for everyone. Collaboration, innovation, and wonderful people are just some of the reasons to bring your career to Napier. Our culture is shaped by our core values that promote equality, creativity, and opportunity in everything … we do. Overview of the role: As Global HeadofSupport, you will lead Napier AI's world-class customer support function. Reporting to the Chief Customer Officer, and as a member of the Senior Leadership team, you will be responsible for developing and More ❯
Headof Application Support - £80,000 + 10% bonus A leading international provider of critical IoT connectivity solutions is seeking a Headof Application Support to lead a team of software and support engineers. This pivotal role will be instrumental in … maintaining and evolving the application platforms that underpin their services , supporting a vast network of over 2 million connected devices globally. This is an exciting opportunity for a Headof Application Support to take end-to-end ownership of key application platforms, from development through … to operation. You'll be a key member of the IT & Cyber Security leadership team, responsible for the availability and performance of these critical alarm signalling applications. The ideal Headof Application Support will have experience with the following: Leading a team of circa More ❯
Headof Application Support - £80,000 + 10% bonus A leading international provider of critical IoT connectivity solutions is seeking a Headof Application Support to lead a team of software and support engineers. This pivotal role will be instrumental in … maintaining and evolving the application platforms that underpin their services , supporting a vast network of over 2 million connected devices globally. This is an exciting opportunity for a Headof Application Support to take end-to-end ownership of key application platforms, from development through … to operation. You'll be a key member of the IT & Cyber Security leadership team, responsible for the availability and performance of these critical alarm signalling applications. The ideal Headof Application Support will have experience with the following: Leading a team of circa More ❯
watford, hertfordshire, east anglia, United Kingdom
Burns Sheehan
Headof Application Support - £80,000 + 10% bonus A leading international provider of critical IoT connectivity solutions is seeking a Headof Application Support to lead a team of software and support engineers. This pivotal role will be instrumental in … maintaining and evolving the application platforms that underpin their services , supporting a vast network of over 2 million connected devices globally. This is an exciting opportunity for a Headof Application Support to take end-to-end ownership of key application platforms, from development through … to operation. You'll be a key member of the IT & Cyber Security leadership team, responsible for the availability and performance of these critical alarm signalling applications. The ideal Headof Application Support will have experience with the following: Leading a team of circa More ❯
Job Description We are looking for an enthusiastic and organised Headof Business Support, based in one of our UK regional offices to lead our business support team. This team includes our Personal Assistants, Office Managers and Administrators. You would also lead on our Technical … Training Academy, ensuring that the delivery of our Technical Training is organised in an efficient manner, liaising with our Technical Community and our Learning and Development Team in our People Hub in India. As Headof Business Support, you will be responsible for a team of professionals who are performing an array of administrative tasks requiring confidentiality, initiative and sound decision making. You will need the ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient. You should demonstrate experience in managing More ❯
The Headof Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous … and work closely with our Technology Operations Director and other teams within Is to ensure that our services align to their needs. Job Title: Headof Technology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management … maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
DELIVEROO
get notified when the right vacancy comes along. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to … grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. … The Role As a Headof Operational Support you will be responsible for driving the operational performance and supporting our commercial teams in Sales, Account Management and Customer Success. You will partner with our Heads of functions to enable them to achieve their goals while providing More ❯