19 of 19 Head of Support Jobs in the UK excluding London

Head of ICT Support

Location
Belfast City District, Northern Ireland, United Kingdom
Antrim-Belfast-Belfast OfficeOther Locations :Down-Dundonald-Dundonald Office, Antrim-Antrim-Antrim Board Centre, Armagh-Armagh-Armagh Office, Tyrone-Omagh-Omagh OfficeContract Type : PermanentDuration of Contract/Contract End Date : N/AStatus : Full-TimeHours per Week : 36 hours per weekWorking Pattern : Monday - Friday There will be requirement … annumAdditional Allowance(s) : Not ApplicableAnticipated Interview Date(s) : TBCAdditional Information: Base location to be discussed and agreed with the Director of DTS, however, the post holder will be expected to be regularily based in one of EA’s main current offices, Belfast, Armagh, Omagh, Dundonald or Antrim (subject ...

Head of Technology Services and Support

Hiring Organisation
BIMM University
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Head of Technology Services and Support Salary: £49,920 - £57,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland … Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head ...

Head of Technology Services and Support

Hiring Organisation
BIMM University
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£55,000
Head of Technology Services and Support Salary: £49,920 - £57,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland … Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head ...

Head of Technology Services and Support

Hiring Organisation
BIMM University
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£49,920 - £57,000 per annum
Head of Technology Services and Support Salary: £49,920 - £57,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland … Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head ...

Head of Technology Services and Support

Hiring Organisation
BIMM University
Location
Hove, East Sussex, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
Head of Technology Services and Support Salary: £49,920 - £57,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland … Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head ...

Head of IT Support

Location
Southampton, England, United Kingdom
Lead the teams at the frontline of the University's technology experience Every day, circa 25,000 students and 6,500 staff rely on technology to learn, teach, research and work. Behind that experience are the people and services that make technology accessible, reliable and effective. We are looking … experienced leader to become our next Head of IT Support within iSolutions, the University's IT and digital service. This is a high-profile leadership role responsible for the performance and continual improvement of IT Support across the University. You will lead managers and technical ...

Head of Business Support Transformation

Hiring Organisation
Creideas
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£70,000
Position: Head of Business Support Transformation Location: Glasgow or Edinburgh | Visibility required in both locations Salary: Circa £60,000 £75,000 per annum DOE with excellent benefits We are working with a leading professional services organisation to appoint a newly created Head of Business Support Transformation . This is a high-profile opportunity for an experienced transformation, change or operational improvement professional to take ownership of a significant programme of change, with the scope to reshape how business support is structured and delivered across the organisation. Reporting directly to the Chief ...

Head of Software Support

Location
Oxford, England, United Kingdom
System C, we build technology that helps health, social care and education organisations deliver better outcomes. We are looking for a Head of Software Support to lead our Software Support function, setting the strategy and operating model for multiple support teams and ensuring our customers … receive reliable, high-quality service. About the role This is a strategic senior leadership role with responsibility for multiple support teams across our healthcare, social care, education and oncology solutions. As a leader of leaders, you will set the direction for Software Support and evolve the operating ...

Head of Software Support

Location
Nottingham, England, United Kingdom
System C, we build technology that helps health, social care and education organisations deliver better outcomes. We are looking for a Head of Software Support to lead our Software Support function, setting the strategy and operating model for multiple support teams and ensuring our customers … receive reliable, high-quality service. About the role This is a strategic senior leadership role with responsibility for multiple support teams across our healthcare, social care, education and oncology solutions. As a leader of leaders, you will set the direction for Software Support and evolve the operating ...

Head of Customer Support

Location
Milton Keynes, England, United Kingdom
leisure and hospitality sectors. Their technology supports critical business operations, helping customers deliver exceptional experiences while managing complex day-to-day activities. As part of their continued growth, they are now looking to appoint a Head of Customer Support to lead their customer-facing support … play a key role in shaping the customer experience across the business. This is a hands-on leadership role, ideal for an experienced customer support professional who enjoys developing people, improving processes and acting as the bridge between technical teams and customers. About the opportunity: You'll take ownership ...

Head of IT Support & Service Transformation

Location
Southampton, England, United Kingdom
University of Southampton's iSolutions invites applications for a Head of IT Support, a high-profile leadership role overseeing IT Support across the university. You will lead managers and technical professionals in Service Desk, Tech Hubs, Outreach and AV support, setting priorities and driving … culture of accountability and service excellence. Reporting to the Deputy Director, you will balance operational delivery with long-term service development, use data and customer insight to #J-18808-Ljbffr ...

Head of Technology Services and Support

Hiring Organisation
BIMM University
Location
Hove, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Head of Technology Services and Support Salary: £49,920 - £57,000 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland … Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creati click apply for full job details ...

Head of Software Support - Strategy & Service Excellence

Location
Nottingham, England, United Kingdom
System C in the United Kingdom is seeking a Head of Software Support to lead our Software Support function across healthcare, social care, education and oncology solutions. You will set the strategy, operating model and roadmap for service improvement, ensuring reliable, high-quality support for customers. As a leader of leaders, you will develop managers, drive performance against SLAs and KPIs, manage major incidents and ensure a seamless transition from Implementation to BAU Support. #J-18808-Ljbffr ...

Head of Technology Services & Support (Multi-Campus)

Location
Manchester, England, United Kingdom
Career Choices Dewis Gyrfa Ltd is seeking a Head of Technology Services and Support to lead the delivery of technology support across a multi-campus university environment. You will shape how students and staff interact with technology and drive a modern, insight-led support ...

Head of Software Support & Service Strategy

Location
Oxford, England, United Kingdom
System C is seeking a Head of Software Support to lead our Software Support function, setting strategy and operating model for multiple teams across healthcare, social care and education solutions. You will own service performance across SLAs, lead major incidents, and drive a continuous-improvement culture. ...

Head of Customer Support & Onboarding — SaaS Growth

Location
Milton Keynes, England, United Kingdom
Vero HR Ltd is partnering with a growing UK-based SaaS business to appoint a Head of Customer Support in Milton Keynes. This hands-on leadership role focuses on building and guiding frontline support, onboarding services and key account care. The post requires a strong track … record in SaaS customer support leadership and the ability to translate complex technical concepts for customers. You'll shape service standards, drive process improvements and collaborate with engineering to resolve issues #J-18808-Ljbffr ...

Head of ICT Support & Digital Services Innovation

Location
Belfast City District, Northern Ireland, United Kingdom
Education Authority seeks a Head of ICT Support to provide senior leadership for the Digital Technology Service across Northern Ireland. You will streamline structures, drive service improvements, and ensure alignment with strategic priorities while managing budgets, teams, and stakeholder relations. The role requires leading complex ICT support ...

Head of Software Support

Location
Leeds, England, United Kingdom
Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change … Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management and self-service Act as a senior point of escalation for customers and internal stakeholders Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI Requirements Proven ...

Head of Software Support & Incident Excellence

Location
Leeds, England, United Kingdom
Jobtailor is seeking a senior IT service management leader to head multi-disciplinary support teams, driving accountability, collaboration and continuous improvement across the organisation. You will own service performance including SLAs and KPIs, manage major incidents, and collaborate with Product, Engineering and Customer Success to prevent recurrence, while ...