1 to 25 of 50 Head of Support Jobs in the UK excluding London

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Head of Application & Platform Support Department: Delivery & Practices Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: GBP 80,000 - GBP 100,000/year Description About Made Tech Our … aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a part of our technical leadership team, you will enable public sector organisations to better use technology to improve society … best practice, building and coaching teams, being a champion for Made Tech's managed service both internally and externally and evolving our propositions and practices. Key Responsibilities As a Head of Practice, reporting to the Head of Managed Services, you will work closely with our client facing teams to inform their strategy and ways of More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the … business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the … business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the … business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust More ❯

SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through technology by integrating Vision AI into existing systems, enabling customers to see what's important and change outcomes. About … the Position: The Role: We're looking for someone to take ownership of our technical support function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure our support operation runs smoothly as we grow. This is a hands-on, people … focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support processes, from ticket handling to escalation, so we're always improving how we serve More ❯

SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through technology by integrating Vision AI into existing systems, enabling customers to see what's important and change outcomes. About … the Position: The Role: We're looking for someone to take ownership of our technical support function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure our support operation runs smoothly as we grow. This is a hands-on, people … focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support processes, from ticket handling to escalation, so we're always improving how we serve More ❯

solutions for over two decades. Our cloud-based, cross-regulation SaaS platforms empower banks, brokers, hedge funds, asset managers, insurance companies, and corporates to meet global regulatory requirements. Our support team is expanding, and we need a global lead to play a pivotal role in this growth. You will join a team of problem solvers and solution finders … our colleagues to achieve their full potential. Position Summary: We are seeking an exceptional leader with a keen focus on enhancing the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in leading a dynamic, multilingual, and diverse organizations, providing clear direction and … strategy to the regional Client Support team leads, driving accountability and execution. Duties and Accountabilities: Leadership: Provide an effective and inspiring day-to-day leadership presence to direct and indirect reports as well as colleagues in adjacent functions. Objective Setting: Set clear objectives for your leadership team, evaluate progress, and cultivate a high-performance culture with a focus on More ❯

Role: Head of Application Support Location: Kidderminster (Fully In-Office) Salary: £55,000 - £65,000 A strategic leadership opportunity for a customer-focused professional to lead and evolve the support function for a growing ERP software provider. As Head of Software Support , you’ll oversee all aspects of customer support—from … first-line troubleshooting to complex technical resolution—ensuring a high-quality, consistent experience across products and teams. You’ll play a key role in shaping support strategy, developing talent, and enhancing processes, while championing service excellence and cross-functional collaboration. The successful candidate will be required to be on-site Monday to Friday, so please ensure that being on … site in Kidderminster is feasible and of interest to you. Key Responsibilities Lead, coach, and inspire a team of managers and support specialists Drive performance through clear KPIs, ownership, and service delivery standards Streamline and enhance support workflows to improve speed, accuracy, and customer satisfaction Manage escalations and foster a culture of proactive issue resolution More ❯

Role: Head of Application Support Location: Kidderminster (Fully In-Office) Salary: £55,000 - £65,000 A strategic leadership opportunity for a customer-focused professional to lead and evolve the support function for a growing ERP software provider. As Head of Software Support , you'll oversee all aspects of customer support-from … first-line troubleshooting to complex technical resolution-ensuring a high-quality, consistent experience across products and teams. You'll play a key role in shaping support strategy, developing talent, and enhancing processes, while championing service excellence and cross-functional collaboration. The successful candidate will be required to be on-site Monday to Friday, so please ensure that being on … site in Kidderminster is feasible and of interest to you. Key Responsibilities Lead, coach, and inspire a team of managers and support specialists Drive performance through clear KPIs, ownership, and service delivery standards Streamline and enhance support workflows to improve speed, accuracy, and customer satisfaction Manage escalations and foster a culture of proactive issue resolution More ❯

Role: Head of Application Support Location: Kidderminster (Fully In-Office) Salary: £55,000 - £65,000 A strategic leadership opportunity for a customer-focused professional to lead and evolve the support function for a growing ERP software provider. As Head of Software Support , youll oversee all aspects of customer supportfrom first-line troubleshooting … to complex technical resolutionensuring a high-quality, consistent experience across products and teams. Youll play a key role in shaping support strategy, developing talent, and enhancing processes, while championing service excellence and cross-functional collaboration. The successful candidate will be required to be on-site Monday to Friday, so please ensure that being on-site in Kidderminster is feasible … and of interest to you. Key Responsibilities Lead, coach, and inspire a team of managers and support specialists Drive performance through clear KPIs, ownership, and service delivery standards Streamline and enhance support workflows to improve speed, accuracy, and customer satisfaction Manage escalations and foster a culture of proactive issue resolution Collaborate with Development, Product, Delivery More ❯

Head of Community Support Services, Saint Helens Client: St Helens Borough Council Location: Saint Helens, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire … St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce. Working together, our workplace vision and values guide our organisation … and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support. Making A Difference as a Head of Community Support Services Do you have the skills, commitment, ambition, and More ❯

Head of DevOps Support Remote UK/ROI Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who … knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end … support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. Partnering with Product and Engineering to improve integrations and address platform feedback that really matters to users. Automating wherever possible - because great support teams build, not just react. More ❯

Social network you want to login/join with: Head Of Support (DevOps), luton, bedfordshire col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to … blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering More ❯

Social network you want to login/join with: Head Of Support (DevOps), preston, lancashire col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to … blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering More ❯

Social network you want to login/join with: Head Of Support (DevOps), warrington, cheshire col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote … UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with … technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution More ❯

Social network you want to login/join with: Head Of Support (DevOps), sheffield, south yorkshire col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows … how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support More ❯

Social network you want to login/join with: Head Of Support (DevOps), leeds, west yorkshire col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows … how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support More ❯

Social network you want to login/join with: Head Of Support (DevOps), stoke-on-trent col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows … how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support More ❯

Social network you want to login/join with: Head Of Support (DevOps), newcastle-upon-tyne, tyne and wear col-narrow-left Client: MCS Group | Your Specialist Recruitment Consultancy Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 … col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic … hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading More ❯

Head Of Support (DevOps), oxford district Client: MCS Group | Your Specialist Recruitment Consultancy Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a … mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing … team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey More ❯

Recruitment Consultancy Location: dartford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing … SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise … clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. More ❯

Recruitment Consultancy Location: northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing … SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise … clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. More ❯

Recruitment Consultancy Location: bedford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing … SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise … clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. More ❯

Recruitment Consultancy Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing … SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise … clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. More ❯

Recruitment Consultancy Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Head of DevOps Support | Remote UK/ROI | Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing … SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise … clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. More ❯