6 Help Desk Support Jobs in the North West

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer … Please ensure all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with … excellent customer service and communication skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/ more »

IT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of client systems and enhancing our client's reputation. Key Responsibilities: Maintain exemplary customer service standards. Take proactive ownership of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Required … player with solid communication skills who is self-motivated, capable of meeting deadlines, and adept at troubleshooting issues. Interested? Please Click Apply Now!IT Help Desk Support Analyst. more »

IT Help Desk Support The role has a position of responsibility which requires someone who has the ability to effectively manage client expectations, take ownership of tier 2 (remote support) calls, and support cases/faults ensuring the effectiveness of client systems … excellent reputation. Job Role: In this role, you will be required to support clients, but key links must be maintained with the Help Desk Manager, Operations, Procurement, Admin and Sales department. Key Responsibilities: Whilst the exact responsibilities will vary, the main duties of the role can … principles. • To take ownership of user problems and be proactive when dealing with user issues. • To log all calls on our support desk software and manage the ticket system effectively. • Deal with administrative activities professionally and in a timely manner. • Liaise with field engineers, installation programs, maintenance more »

We are working with a respected leading electronic security company that have a vacancy for a Technical Support/helpdesk engineer. This opportunity will see you maintaining and monitoring the Companies REMSERV health checking system along with site networks and systems. You will be responsible for configuring systems … to be without their whole system, or individual work stations for more than the minimum time taken to repair or replace them, technical support is vital to the operational efficiency of the company. As a technical support engineer, you may also be known as a helpdesk … through the " ticketing system "of Customers/engineers queries. Analysing call logs so that common trends and underlying issues can be identified. Updating self help documents so customers/employees can try to fix problems themselves. Working with field engineers to visit customers/employees if the problem is more »

First-Line Helpdesk Support Location: Office Based Role in MediaCity, Salford Quays, Manchester Hours: Mon to Thurs: 9.00am/9.30am - 5.30pm/6.00pm, Fri: 9.30am - 5.30pm Salary: £21k - £24k (dependent on experience) About Us: We are a Manchester-based, proven property investment specialist with a 20-year history. … We specialise in identifying and sourcing high-yield property investments for clients across the UK and overseas. Our purpose is to help investors navigate the property investment market by providing expert advice and access to exclusive opportunities, allowing our clients to build their wealth with UK property. Responsibilities: Provide … recognised and rewarded in various forms throughout the year, such as bonuses and social events. Training and real support are provided to help you reach your potential. APPLY TODAY BELOW more »

Tech Savvy & Customer Focused? We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field! In this fast-paced role, you'll be the first point of contact more »