3 of 3 Help Desk Support Jobs in the North of England

Support Technician – Job Description Salary: Competitive Location: North Shields Overview We’re looking for an enthusiastic IT Support Technician to join our growing IT team. You’ll provide friendly and efficient support to users onsite and across our wider network, helping to keep systems … busy environment dominated mostly by incoming calls and IT issues via our Ticketing system. Key Responsibilities Provide 1st/2nd line support to internal and external users Manage and resolve tickets across hardware, software (inhouse applications) and connectivity Set up new starters (accounts, devices, basic MDM tasks) Support ...

expert knowledge, they will provide the skills necessary to succeed in the workplace and expand future career prospects. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. An apprenticeship includes regular training with …/9-4 (Essential) About the Employer SAFETYNET SOLUTIONS LTD Safetynet Solutions creates bespoke workplace security and management systems. They specialise in tools that help businesses manage visitors, contractors, access control, goods-in, and mailroom operations, using a mix of digital systems, print solutions, and ID card technology. They ...

first point of contact for all technical enquiries, providing fast, friendly, and effective support to users across the organisation. You will help troubleshoot a wide range of hardware, software, and network issues while ensuring a positive user experience at every interaction. Key Responsibilities Act as the first … IT projects, system updates, and maintenance activities as required. What We're Looking For Strong customer service skills and a genuine desire to help people. Basic knowledge of Windows operating systems, Microsoft 365, and common desktop applications. Understanding of networking fundamentals (DNS, DHCP, Wi-Fi, VPN preferred). ...