Help Desk Support Jobs in the North of England

13 of 13 Help Desk Support Jobs in the North of England

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Burnley, Lancashire, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an … IT Technician/Helpdesk Support Engineer/Service Desk Analyst you will troubleshoot and resolve issues related to Microsoft 365, Windows Servers, networking, and cybersecurity. You will contribute to digital transformation projects and ensure all IT tickets are handled within service level agreements. The IT Technician/Helpdesk Support Engineer/Service Desk Analyst More ❯
Employment Type: Full-Time
Salary: £31,000 per annum
Posted:

Help Desk Support Technician

Bolton, Greater Manchester, North West, United Kingdom
Bolton School
the successful and forward-thinking ICT Department at Bolton School. We are seeking a motivated and customer-focused ICT Helpdesk Technician to provide high-quality first-line technical support across the Schools extensive network of over 2,500 users. The successful candidate will be the first point of contact for ICT support queries, providing timely and … on experience, you may also have the opportunity to contribute to ICT projects and undertake additional training to further develop within the role. Key Responsibilities: Provide first-line support to staff and students, ensuring issues are logged, prioritised, and resolved promptly. Diagnose and resolve technical problems across desktop, network, and printer systems. Support the installation, configuration … proactive approach with the ability to work independently and manage competing priorities. Good organisational skills and attention to detail. Flexibility to adapt to changing priorities within a busy support environment. Prior experience in an educational setting is desirable but not essential . A willingness to learn and develop within a supportive team is key. With some More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Help Desk Support Technician

Manchester, United Kingdom
Bolton School
the successful and forward-thinking ICT Department at Bolton School. We are seeking a motivated and customer-focused ICT Helpdesk Technician to provide high-quality first-line technical support across the Schools extensive network of over 2,500 users. The successful candidate will be the first point of contact for ICT support queries, providing timely and More ❯
Employment Type: Permanent
Salary: GBP 26,000 Annual
Posted:

Helpdesk Technician 2nd Line Support

Yorkshire, United Kingdom
Manpower UK Ltd
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:

Helpdesk Technician 2nd Line Support

Morley, West Yorkshire, United Kingdom
Manpower UK Ltd
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Helpdesk Technician 2nd Line Support

Leeds, West Yorkshire, Yorkshire, United Kingdom
Manpower
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st / 2nd Line Helpdesk & Desktop IT Support (MSP)

Rochdale, Lancashire, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 33,000 Annual
Posted:

1st / 2nd Line Helpdesk & Desktop IT Support (MSP)

OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar More ❯
Employment Type: Permanent
Salary: £25000 - £33000/annum
Posted:

Helpdesk support engineer

Warrington, Cheshire, North West, United Kingdom
Hybrid/Remote Options
Brook Street UK
contract) Hours: Full-time, shifts between 8am and 6pm Are you passionate about providing exceptional customer support and solving technical problems? We're looking for a Helpdesk Support Engineer to join our clients busy and friendly team, delivering outstanding operational support to our customers. Working as part of the Helpdesk team, you'll be … email, and online portal, logging all details in the CRM system Troubleshoot technical issues with, company software, Windows Servers, and related devices Escalate complex issues to Level 2 support or external resolver groups where appropriate Support field engineers by performing remote diagnostics and allocating incidents Maintain accurate asset and case records, ensuring all service levels are More ❯
Employment Type: Temporary
Salary: £13.33 - £14.35 per hour
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Manchester, Lancashire, England, United Kingdom
Newto Training
instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Newto Training
instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Helpdesk support engineer

Warrington, Cheshire, United Kingdom
Hybrid/Remote Options
Brook Street UK
contract) Hours: Full-time, shifts between 8am and 6pm Are you passionate about providing exceptional customer support and solving technical problems? We're looking for a Helpdesk Support Engineer to join our clients busy and friendly team, delivering outstanding operational support to our cus click apply for full job details More ❯
Employment Type: Temporary
Salary: GBP 13 - 14 Hourly
Posted:

Helpdesk Technician 2nd Line Support

Leeds, Yorkshire, United Kingdom
Manpower
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:
Help Desk Support
the North of England
10th Percentile
£22,000
25th Percentile
£26,250
Median
£27,500
75th Percentile
£31,000