7 of 7 Help Desk Support Jobs in the South East

First Line Help Desk Support Location: Horsham Job Type: Full-time Salary: £28,000 An exciting opportunity has become available to join a leading business in the technology sector as a First Line Help Desk Support. If you are looking for a career move … first point of contact for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues through to resolution or appropriate escalation. ...

member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach … support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving ...

candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support … Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point … range of technologies as part of a friendly and dedicated team, in a great environment. This is an exciting opportunity for an exceptional Helpdesk Support Engineer to join an established operation with scope to drive and enhance the service at every opportunity. Experience of the position will ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. … will be able to communicate in a professional manner to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. ...