1 to 25 of 34 Help Desk Technician Jobs

Help Desk Technician I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes … our nation's most coveted and capable platforms. Our role in this mission involves managing classified environments, supporting international partners and foreign military sales (FMS) clients, providing top-tier desk-side support, and offering adaptable enterprise infrastructure solutions. Our services, ranging from systems administration and network engineering to Information security and data center management, are essential to the mission … success, so we're looking for team members who are committed to delivering excellence without compromise and who view customer service as a top priority. An average day: As Help Desk Technician I, you will be responsible for providing on-site technical support to end users in a large enterprise environment. This role focuses on resolving More ❯

Summary The MIL Corporation is seeking a Tier 1 Service Desk Technician (Help Desk Support Specialist II) for a full-time position as part of an ongoing contract in Washington, DC. This role supports a Treasury client and may require work shifts extending into the evening (up to 10 PM). Candidates will provide technical … of the Guard and Reserve (ESGR), Department of Defense 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense\ If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make More ❯

Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As … an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and More ❯

GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT … paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our … our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician More ❯

Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of … paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our … our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician More ❯

Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of … paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our … our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician More ❯

Position: IT Helpdesk Technician Location: Newcastle Salary: Up to £25,300 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! The … Role As an IT Helpdesk Technician, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation More ❯

challenges of today. Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now! Position Overview: Supporting ARKA's Chantilly site, the Senior IT Help Desk Technician will be the sole onsite IT support for an office of up to 60 end users. You will play a critical role in standing … needed Support various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication Partner with other help desk team members and escalate issues accordingly Support various IT projects in partnership with business needs May occasionally work off-hours, including weekly on-call schedule, to support More ❯

Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Tech will perform or provide support as part of a 24/7, 365-day Service Desk (SD) to support IT services and applications , using the customer's Information Technology Service Management (ITSM) tool set to document, process, and monitor incidents, problems, inquiries, and change and service requests, as well … as coordinate new capabilities through an actionable service catalog and support for other IT service management functions . The Help Desk Support Tech will : P rovide t echnical advice and guidance on installation, adaptation, configuration or enhancement of customer technical products, programs Perform problem resolution on the telephone with users, walk ing the user through a series of … and Triage to Tier 3 ) - more in-depth technical support level than Tier 1. Support to Tier 3 specialists , as they handl e the most difficult or advanced problems Desk-Side Suppor t as requested , including Providing deskside assistance to resolve customer incidents and locally resolving systems account and access management issues Tailoring directory service entries, organizational mailboxes, and More ❯

We're Hiring: Helpdesk Support Technician – Payments 📍 Brentwood, UK | 🕒 Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support tickets related to our More ❯

We're Hiring: Helpdesk Support Technician – Payments Brentwood, UK | Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support tickets related to our More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

1st-2nd Line IT Support/Helpdesk Technician/Desktop Support This large AJ100 architecture practice that specialises in large mixed-use building projects is urgently seeking a 1st-2nd Line IT Support Technician to join an IT team providing a mix of helpdesk, desktop, and network support to users across all of their offices. They More ❯

Summary: ITS, LLC is seeking a successful candidate for a full-time IT Technician at a junior level to support the 24/7 NOC Operations Support Help Desk for the Space Command & Control at Vandenberg SFB. Key Responsibilities: Duties and responsibilities include, but are not limited to: Provide Tier I help desk technical More ❯

Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Technician will perform or provide support as part of a 24/7, 365-day Service Desk (SD) to support IT services and applications , using the customer's Information Technology Service Management (ITSM) tool set to document, process, and monitor incidents, problems, inquiries, and change and service requests … as well as coordinate new capabilities through an actionable service catalog and support for other IT service management functions . The Help Desk Support Tech will : P rovide t echnical advice and guidance on installation, adaptation, configuration or enhancement of customer technical products, programs Perform problem resolution on the telephone with users, walk ing the user through a … and Triage to Tier 3 ) - more in-depth technical support level than Tier 1. Support to Tier 3 specialists , as they handl e the most difficult or advanced problems Desk-Side Suppor t as requested , including Providing deskside assistance to resolve customer incidents and locally resolving systems account and access management issues Tailoring directory service entries, organizational mailboxes, and More ❯

Here at Brockenhurst College , we are looking to recruit a Helpdesk Technician on a full-time, permanent basis . In return,you will receive a competitive salary of £23,556 per annum. We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New … Forest National Park and offer our students a huge range of courses and superb facilities. The Role: As our Helpdesk Technician, you will provide hardware and software support for users of the College's information technology systems; to ensure that staff and students receive the best possible support in accordance with College policies and procedures. Responsibilities as our … Helpdesk Technician will include: To help with the successful running of the IT helpdesk which includes the provision of 1st line support for staff and students experiencing problems with any operating systems or applications installed upon their workstations or the network. If unable to resolve, escalate to 2nd line support. To help log requests for support More ❯

IT Service Desk Analyst required by my large client. Due to a major increase in workload my client is looking for a new Service Desk Analysts to join the team. You will be Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing … resolving technical issues using remote support tools. Troubleshoot workstation, laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progress through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service … level agreements (SLAs) are met. Escalating issues that may impact service delivery to management. Building new laptop and desktop workstations. Desk deployments and moves. Executing the employee joiner, leaver, and transfers processes. Identifying required software updates and coordinating the packaging, testing and deployment of updates. Writing and updating technical and process documentation. Undertaking projects as instructed by management. Providing More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is an excellent opportunity More ❯

information technology? Do you like helping others? Do you enjoy troubleshooting and solving problems? If so, you may be a great fit for our team! We are seeking a Help Desk Technician to join our growing team here at Connsci. This individual will be working closely with one of our clients and will be focused on … issues and hardware/software issues using component-level physical and logical diagnostic tools. • Test new hardware and software systems and packages prior to deployment. • Assist with managing the help desk ticket queue on a daily basis; creating, routing, and remedying tickets. • Work with other technical teams to resolve large scale issues. • Areas of support include: computer device … inventory and database management; desktop/laptop/tablet diagnostics and troubleshooting; mobility device assignment, setup, diagnostics and troubleshooting. Basic Qualifications: • At least 1 year of experience in a Help Desk role or in providing technical support to end users • At least 1 year of experience with Windows based hardware, operating system, and printers • Active Secret clearance per More ❯

Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts - Assist new … of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Good problem solving skills - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and … of directly relevant experience - Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS - Proficiency and proven capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must be able to work collaboratively across physical locations Desired Skills: - Experience with writing technical More ❯

IT Helpdesk Technician - 2nd Line - up to £30,000 I am seeking a 2nd Line Helpdesk Technician to be based in Wiltshere while working occaisionaly at different offices in the South West. The right 2nd line Helpdesk Technician will be a part of the IT team, working with staff and customers over multiple offices … covering all IT support issues including hardware and software while also analysing IT software trends feeding back to the Head of IT to help execute the company's goals and vision. Benefits of this role include: Salary up to £30,000 25 days holiday + bank holidays Birthday off Additional days discretionary Death in service Medicash Socials Key Responsibilities More ❯

People come to lawyers for help. The lawyers come to me." Helpdesk Technician, Battersea office You will serve as the primary point of contact for solicitors and legal professionals, providing support and guidance on product usage, installation, and resolving any related queries they may encounter with LEAP Work for a Culture that values its Employees Permanent, Full-time … For more than 30 years, our curiosity and commitment to continual improvement have driven us to reimagining productivity tools for lawyers and their staff, supporting our guiding purpose: to 'Help lawyers who help people'. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium … together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you'll find yourself in good company here. Meet the team Help is at the heart of everything we do at LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team. Responding More ❯

Powder River is seeking a Senior Computer User Support Specialist in the Alexandria, VA area to help support our customer base. A successful candidate will provide end-user support for PC and server applications as well as end user hardware. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and …/or identify and correct core problems. Support responsibilities include software installation and configurations. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Requirements: - Contribute to schedule development as requested. - Contribute to metric collection as requested. - Contribute to process development More ❯