1 to 25 of 67 Help Desk Technician Jobs

IT Help Desk Technician\Jr. System Administrator (MSP) We are currently seeking a IT Help Desk Technician\Jr. System Administrator to join our Managed Services Team. The IT Help Desk Technician\Jr. System Administrator will be joining a … prestigious Managed Service Provider who has proven to be one of the most exciting Cloud Companies in the country. The IT Help Desk Technician\Jr. System Administrator will join our relaxed and collaborative work environment with a team mentality. You will be taking tickets on the … service desk and will be exposed to project work, working along side senior engineers to ramp up your technical skill set. IT Help Desk Technician\Jr. System Administrator (MSP) Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies More ❯

GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you … options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you … the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help More ❯

Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring … options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you More ❯

Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring … options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you More ❯

and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk … are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer … offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice More ❯

Program Employee Assistant Program LifeFlight Membership Education Allowance JOB PURPOSE: Provide technical support to non-technical staff and lead the daily operations of the Help Desk Technician team. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee day-to-day Help Desk operations and serve as the first … point of contact for escalations. Provide leadership and guidance to Help Desk Technicians, including mentoring, technical guidance, and support. Assist in scheduling, task assignment, and coordination of workload to ensure timely ticket resolution. Monitor ticket queues and ensure team adherence to service-level expectations. Assist in onboarding and … training new Help Desk staff. Work closely with the System Administrators to identify trends, implement process improvements, and relay team feedback. Identify training needs among the team and coordinate with the System Administrators to address them. Help develop internal procedures and standards for Help Desk More ❯

Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful … part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT • Provides technical support and More ❯

Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful … part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT • Provides technical support More ❯

GreenState Credit Union IT Help Desk Technician I US-IA-North Liberty Job ID: Type: Regular Full-Time # of Openings: 2 Category: Information Technology GreenState Credit Union Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business … through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The IT Help Desk Technician I is a member of the IT Service Excellence team, responsible for assisting in operations of the network, PC … peripheral, service desk, telecommunications, and operational processes of the credit unions environment. The IT Help Desk Technician I will provide Level 1 (Diagnostic) application and hardware support to staff, answering emails and phone, entering, and tracking tickets, and monitoring completion. Escalates issues where necessary and More ❯

We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you. Title: NOC Help desk … and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk … responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Qualifications Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background More ❯

Help Desk Technician (Onsite) We have an immediate need for a contract Help Desk Technician to join our client in Orange County, CA. Location: Santa Ana, CA (Onsite) This job expects to pay about $20 - 22 per hour plus benefits. What You … Will Do: Field incoming help requests from end users via both telephone and email in a courteous manner. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Assist with first touch … checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure the problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and frequently asked questions lists for end users. Provide Windows support to users. What Gets You The Job: Junior More ❯

way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 6+ month contract with potential for extension Location: Boston, MA 02116 Pay: up to $30.00 per hour Hours … Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position will provide customer-friendly assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you'll do as the IT Help Desk Technician The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to More ❯

every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Technician joining our team to support our government client's activities in the Northern Virginia locations. At GDIT, people are … our differentiator. As a Help Desk Technician supports and manages the responsibilities of the successful completion of all tasks in assigned projects. Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Screens, refers and diagnoses internal inquiries and work requests … techniques to identify problems, investigate causes, and recommend solutions. Provides troubleshooting and support. Assists in the administration of e-mail systems. Provides phone and help-desk support for local and off-site users. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. WHAT More ❯

Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Help Desk Technician. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, offering help desk support, and performing … effective solutions, and ensure the smooth operation of computer systems. Qualifications Proficiency in Desktop Computers and Computer Repair Experience in Technical Support and Troubleshooting Help Desk Support skills Strong problem-solving skills and attention to detail Excellent customer service and communication skills Ability to work independently and remotely More ❯

go-getter that wants to have an impact and not just be another number, this position is for you. We are looking for a Help Desk support technician eager to learn and grow in cybersecurity-a talented, tenacious individual who can help IT teams improve … their cybersecurity controls and posture. We're actively hiring Help Desk personnel for our Security Desk to help us fulfill our mission of protecting a million people . Experience with Windows AD, AAD, and OS support is ideal. Experience in a NOC or SOC? That's … Helping our clients through our portal using our chat feature Following up with clients to make sure their issues are resolved Documenting how to help IT support companies manage their security Assisting our Security Research Team in keeping up to date with current threats Escalating and documenting problematic issues More ❯

We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering … technical support to customers using computer systems, hardware, and software. Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues More ❯

ENTEGRATION, Inc. , a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technician to support a large client in Basking Ridge, NJ. This is a hybrid The ideal candidate will image and … have good intrapersonal skills and be able to interface with management at our client to understand and design solutions to meet their needs. The Help Desk Technician will work closely with our client's management and employees to understand their needs and solve support issues. They … up and managing user accounts, permissions, and access rights in Active Directory. Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup) Help maintain IT documentation, including hardware/software inventories and technical procedures. Collaborate with senior IT staff for escalated issues and ongoing projects. Ensure the More ❯

TIAG is now hiring a Help Desk Technician to join our team onsite in Arlington, VA. Candidates must possess an active Secret Clearance to be considered. This position reports onsite 5 days per week in Arlington, VA. The Technician will, under direct supervision, provide … Refer more complex problems to appropriate personnel Required Experience: Minimum of associate's degree and 2+ years of relevant IT Technician and Help Desk experience Knowledge of remote access software, Office Automation Software Suites and a high level of expertise with Operating Systems and Networking Demonstrated … ability to communicate effectively, both written and orally, among the customers base and Help Desk management Experience working with PC software and troubleshooting; understanding of the military community is an added plus. Experience using Windows 10 and Microsoft Office Products IAT Level II certification Active Secret Clearance or More ❯

Job Title: IT Help Desk Technician Location: South Jordan, UT 84095 Preferred: • Prior technical support experience • Knowledge of enterprise systems and troubleshooting tools seeking a customer-focused IT Help Desk Technician to provide first-level technical support via phone. • The role involves More ❯

imaging and re-imaging devices, coordinating shipping, delivery, and returns of IT equipment. Provide remote and on-site support, particularly for overseas team members. • Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client … based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time. Help Desk Qualifications/Skills & Requirements: • Problem-solving skills • Basic Computer & LAN knowledge • Excellent verbal and written communication skills (English proficiency required) • Documentation & Procedure … information technology or operating systems experience preferred • Familiarity with basic office software (Windows, Office, Word, Excel, Outlook) • Prior experience or coursework related to IT help desk, desktop support, or systems administration is a plus What We Value: • A passion for learning new technologies and applying them to solve More ❯

MILVETS is currently seeking a full time Help Desk Support Technician/Event Coordinator (Secret Clearance) About the company : Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled … as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients. Position Title: Help Desk Support Technician/Event Coordinator (Secret Clearance) Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/Event Coordinator w ho will be responsible for supporting USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM. Responsibilities: Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. More ❯

Help Desk Tier II Technician Location: Boca Raton, FL Job Type: Full-Time, About the Role: We are seeking a skilled Help Desk Tier II Technician to join our IT support team. In this role, you will handle escalated technical issues, troubleshoot More ❯

Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Technician will perform or provide support as part of a 24/7, 365-day Service Desk (SD) to support IT services and applications , using the customer's Information Technology Service Management (ITSM) tool set to document, process … and service requests, as well as coordinate new capabilities through an actionable service catalog and support for other IT service management functions . The Help Desk Support Tech will : P rovide t echnical advice and guidance on installation, adaptation, configuration or enhancement of customer technical products, programs Perform … more in-depth technical support level than Tier 1. Support to Tier 3 specialists , as they handl e the most difficult or advanced problems Desk-Side Suppor t as requested , including Providing deskside assistance to resolve customer incidents and locally resolving systems account and access management issues Tailoring directory More ❯

Job Title: Help Desk Technician II Job Summary We are seeking an experienced IT technician to join the Help Desk team, providing technical support and ensuring smooth daily operations. This role requires a skilled professional with at least two years of IT More ❯

provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs. Overview of Fulfillment Center Help Desk Technician The FC Help Desk Support Professional provides in-person support for facility devices on-site, as well More ❯