26 to 50 of 53 ISO/IEC 20000 Jobs in the UK

Service Support Analyst

Location
Greater London, England, United Kingdom
Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and / or Level 1 agents to determine the nature of problems, diagnosing the source of issues Creating and updating knowledge base articles and guidance … will work together to define learning and development objectives that help you meet these expectations: Strong IT background with experience supporting digital and / or data services in the production environment Strong customer service background, working in 2nd line support A logical, analytical approach to problem solving Knowledge ...

Senior Service Support Analyst

Location
Greater London, England, United Kingdom
Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and / or Level 1 agents to determine the nature of problems, diagnosing the source of issues Creating and updating knowledge base articles and guidance … will work together to define learning and development objectives that help you meet these expectations. Strong IT background with experience supporting digital and / or data services in the production environment Strong customer service background, working in 2nd line support A logical, analytical approach to problem solving Knowledge ...

Service Design Manager

Location
London, United Kingdom
related discipline, or equivalent professional experience. ITIL 4 certification Foundation as a minimum, with advanced qualifications preferred. Knowledge or experience of ISO 20000 or equivalent IT Service Management standards. TPBN1_UKTJ ...

Senior Oracle Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m / £302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services and one of the fastest-growing digital consultancies in Europe. … opportunity to deliver transformational outcomes for some of the world's most recognised organisations. Benefits include: Quarterly performance-related profit share Hybrid / Remote working flexibility Pension, private healthcare, life assurance cover Certified Great Place to Work for 10+ years running This is hybrid based with occasional travel ...

Senior Oracle Service Delivery Manager

Location
London, United Kingdom
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / £302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services and one of the fastest-growing digital consultancies in Europe. … opportunity to deliver transformational outcomes for some of the world's most recognised organisations. Benefits include: Quarterly performance-related profit share Hybrid / Remote working flexibility Pension, private healthcare, life assurance cover Certified Great Place to Work for 10+ years running This is hybrid based with occasional travel ...

Strategic Service Design & Transition Lead

Location
England, United Kingdom
activities across the end-to-end service landscape, ensuring governance, compliance and effective delivery into live service. The role requires strong stakeholder management, ITIL / ISO20000 knowledge and a track record in designing resilient, scalable services and associated artefacts. #J-18808-Ljbffr ...

Customer Experience Director

Location
Maidstone, England, United Kingdom
optimise performance and maintain profitability. Champion customer success by ensuring services align with client expectations and deliver tangible business value. Maintain compliance with ISO, CE+, and GDPR standards, embedding best practice across all service operations. Mentor, coach, and develop leadership capability within the customer experience and support functions ...

Customer Experience Director

Location
Lincoln, England, United Kingdom
optimise performance and maintain profitability. Champion customer success by ensuring services align with client expectations and deliver tangible business value. Maintain compliance with ISO, CE+, and GDPR standards, embedding best practice across all service operations. Mentor, coach, and develop leadership capability within the customer experience and support functions ...

Service Asset and Configuration Management (SACM)

Location
Brampton, England, United Kingdom
Management Tooling technologies and how they can be used and configure to best serve our customers. Awareness of Integrated Logistics Support methodology ITIL v3 / 4 certification appropriate to SACM What we do for you: We provide an employment package that attracts, develops and retains only the best … customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com / careers / pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information ...

DV Cleared Service Architect

Location
Basingstoke, England, United Kingdom
Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31 / 05 / 2027 Rate: £750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring ...

DV Cleared Service Architect

Hiring Organisation
Experis
Location
Basingstoke, Hampshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 650 - 750 Daily
Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31 / 05 / 2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring ...

Data Engineer [213323]

Hiring Organisation
Aquent
Location
London, United Kingdom
Salary
£45.19-50 Hourly
with data architects, modelers, and IT team members to achieve project goals. Possession of a process certification such as Six Sigma, CBPP, BPM, ISO 20000, ITIL, or CMMI. Client Description Our Client is the largest social media company in the world. They have substantial ...

Virtualisation and Storage Infrastructure Architect

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
employees are at the very heart of our client and what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350 / £300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW … team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation ...

Service Architect - DV Cleared

Location
United Kingdom
Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ...

Service Architect - DV Cleared

Location
Hart, England, United Kingdom
Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ...

DV Cleared IT Service Architect – Design & Delivery Lead

Location
Basingstoke, England, United Kingdom
governance frameworks and collaborate with stakeholders to define pricing and support requirements. This role requires strong experience in service architecture and management, ITIL / ISO20000 / IT4IT knowledge, and the ability to lead virtual and co-located teams within tight deadlines. #J-18808-Ljbffr ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … onboarding and service expansion programmes.Ensure robust transition plans, governance structures, RAID management and communication plans are in place.Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities.Oversee knowledge transfer, service readiness, shadowing and operational handover activities.Manage risks, issues and dependencies to ensure successful customer mobilisation.Drive consistent ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … onboarding and service expansion programmes.Ensure robust transition plans, governance structures, RAID management and communication plans are in place.Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities.Oversee knowledge transfer, service readiness, shadowing and operational handover activities.Manage risks, issues and dependencies to ensure successful customer mobilisation.Drive consistent ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … onboarding and service expansion programmes.Ensure robust transition plans, governance structures, RAID management and communication plans are in place.Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities.Oversee knowledge transfer, service readiness, shadowing and operational handover activities.Manage risks, issues and dependencies to ensure successful customer mobilisation.Drive consistent ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Birmingham, UK
Employment Type
Full-time
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … service expansion programmes. Ensure robust transition plans, governance structures, RAID management and communication plans are in place. Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities. Oversee knowledge transfer, service readiness, shadowing and operational handover activities. Manage risks, issues and dependencies to ensure successful customer ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Manchester, UK
Employment Type
Full-time
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … service expansion programmes. Ensure robust transition plans, governance structures, RAID management and communication plans are in place. Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities. Oversee knowledge transfer, service readiness, shadowing and operational handover activities. Manage risks, issues and dependencies to ensure successful customer ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Midlothian, Scotland, UK
Employment Type
Full-time
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … service expansion programmes. Ensure robust transition plans, governance structures, RAID management and communication plans are in place. Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities. Oversee knowledge transfer, service readiness, shadowing and operational handover activities. Manage risks, issues and dependencies to ensure successful customer ...

Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent, Work From Home
winning employer reflecting how our employees are at the very heartof whatwe do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350 / £300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW … company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible / remote working, our client is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life ...

Service Delivery Manager

Location
Belfast, County Antrim, United Kingdom
reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350 / £300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW … company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible / remote working, our client is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work ...

Software Compliance & Assurance Engineer

Location
Gloucester, England, United Kingdom
Experience conducting root cause analysis and driving process improvement initiatives. Desirable Experience Defence, Aerospace, Aviation, Maritime or other highly regulated industries. Knowledge of ISO 27001 and ISO 20000. Experience working within Agile development environments. Familiarity with software and systems engineering processes. Experience supporting supplier quality activities. ...