Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Omneshealthcare
We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, ensuring the efficient operation of systems, software, and hardware. The IT Support Analyst will play a crucial role in diagnosing and resolving technical issues, maintaining IT … Software Maintenance: Perform routine hardware and software maintenance tasks, including updates, patches, and system backups. Conduct regular system audits to ensure security and compliance. Collaborate with vendors and other IT professionals to address hardware and software issues. IT Infrastructure Management: Assist in the planning, implementation, and maintenance of IT infrastructure. Monitor system performance and troubleshoot issues to … ensure optimal functionality. Contribute to the development and improvement of IT policies and procedures. System Health Monitoring: Monitor system health to identify and address potential issues proactively. Collaborate with relevant teams to ensure optimal system functionality. IT Audits: Contribute to IT audits to ensure compliance with security policies and procedures. Maintain accurate records and documentation related to More ❯
Job Title: Junior IT Support Analyst Location: Liverpool, UK Industry: Medical Salary: £26-27k per annum (DOE) We are seeking a proactive IT Support Analyst to join our dynamic team at a leading pharmaceutical company based in Liverpool. The successful candidate will play a critical role in supporting and maintaining IT systems, ensuring business … continuity, and delivering excellent user support in a highly regulated environment. Key Responsibilities: Provide 1st line technical support for all IT-related incidents and service requests across the business. Troubleshoot and resolve issues related to hardware, software, networks, and enterprise applications Customer Service experience Manage user accounts, permissions, and access rights in Active Directory, Microsoft 365, and other platforms. … Install, configure, and maintain desktops, laptops, printers, and mobile devices. Escalate complex issues to senior IT staff or third-party vendors as required. Monitor IT infrastructure health and respond proactively to system alerts. Document support activities, solutions, and knowledge articles using the ITSM system. Support data backup processes and assist with disaster recovery planning. Key Requirements: Proven experience More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are … development opportunities, and the chance to play a key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and … respond to technical incidents and service requests Support users with Microsoft 365, Windows 10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line More ❯
Altrincham, Cheshire, England, United Kingdom Hybrid / WFH Options
ALTECH GROUP LTD
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and … Altrincham 23 Days holiday Bank Holidays Birthday off and this Increases every year in the role Extra leave to focus on professional qualifications. And they will even pay for it! If this role sounds interesting get in contact with Nick Gandhi @ Altech Group More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP … Days holiday + Bank Holidays + Birthday off and this Increases every year in the role Extra leave to focus on professional qualifications. And they will even pay for it! If this role sounds interesting get in contact with Nick Gandhi @ Altech Group More ❯
of our business depends upon the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the … defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
True Worth Consulting Ltd
IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … alongside a dynamic, employee-owned firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to … System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT assets laptops, phones, user accounts across platforms like HMCTS, LexisNexis, and internal tools Liaise with cloud hosting providers (ETO Cloud), third-party vendors and software suppliers Contribute to system More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do I inquiries, through admin requests to being … part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and policies. The role also includes the opportunity to be involved in the implementation of new systems and … form of lieu days, scheduled on the following Thursday and Friday, effectively granting them a 4 day "long weekend" following the weekend that they work. 37.5hr Contract About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the More ❯
Job Title: IT Application Support Analyst Location: Manchester area - full time on site Employment Type: Permanent, Full-time (40 hours/week) Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications - primarily Business Central … while liaising with internal teams and external vendors to ensure smooth, efficient system operations. As the IT Application Support Analyst, your responsibilities will include: Logging and resolving incidents, managing service requests, and supporting end users Supporting and maintaining Business Central and other business applications Monitoring system performance to ensure optimal uptime and functionality Contributing to system and process … Collaborating with third-party suppliers and internal teams Involvement in some hardware configuration and installation tasks To be successful, you'll need: Proven experience in an application support or IT systems role Business Central experience highly desirable Experience in a service desk/support environment Proficiency in Active Directory and desktop configuration Strong communication skills and a proactive approach More ❯
Junior ITAnalyst - Manchester City Centre - £30,000 + bonus Lorien Global are working in partnership with a prominent organisation. After continued growth of their wider business they need additional resource to help grow their IT Service Desk.Your role is to assist with the support of their 24/7 operations which covers dealing with things such … time fix rate.The team are always looking for people who want to progress, with individual training programmes combined with a buddy scheme which sees you partnered with a senior analyst who can mentor you through your early career. Requirements: Experience or an understanding of how a technology support desk works, preferably surrounding the ITIL framework Knowledge of a range … Microsoft (Office 365, Active Directory, Exchange, Windows Server, etc.) Strong motivation and desire to work in a fast-paced environment Excellent written and verbal communication skills Strong interest in IT Benefits: The salary available is up to £30,000 plus a generous bonus. There is a whole host of company benefits included.Interviews are taking place over the coming weeks More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
Job Title: Senior IT Governance Analyst Location: Hybrid – 3 Days Onsite (Leeds or Manchester) Salary: £50,000 – £60,000 + Benefits About the Role: We're working with a growing organisation seeking an experienced Senior IT Governance Analyst to join their Information Security team. This is a key role responsible for overseeing IT governance processes … across the business to coordinate internal and external audits, support compliance efforts, and maintain a strong governance framework in line with recognised standards. Key Responsibilities: Lead the coordination of IT-related audits – internal and external, including audit readiness, stakeholder engagement, and managing action plans. Maintain and update IT risk assessments, internal controls, and associated governance documentation. Provide expert … feedback to control owners, supporting remediation efforts and assessing mitigation strategies. Review control deficiencies and guide the development of effective, sustainable solutions. Partner with stakeholders across IT and the business to embed good governance and risk practices. Own and evolve the IT Risk Management Framework, working closely with the Enterprise Risk team. Identify and help address weaknesses in More ❯
Senior IT Support Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add an ambitious and passionate IT Support Analyst to join the team. As an … IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications and system enhancements. … This is an excellent opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of LAN & WAN connectivity Liaising with More ❯
IT Support Analyst – Carnforth –M365/Windows OS I’m supporting a thriving North Lancashire business, as they bolster their small, but talented IT team.The role will be providing 1st/2nd line support to a disparate user base, answering and resolving queries and technical challenges. The environment is a strong mix of on prem and cloud … experience of supporting M365 will be required. Experience of supporting cloud based systems (CRM/Telephony) and ERP technology, would be desirable. The role will also be involved in IT projects and will take lead on upgrades/new installs and small IT project management. This role will suit a real all rounder. The role is paying … plus lovely bonus, pension and holiday perks. It will be on site, 5 days a week. Altech are operating as an agency with regards to this role. More ❯
Employer description: This post is part of the Bright Futures Education Trust’s central IT team and will provide support to Rushbrook Primary Academy M18 7TN and Stanley Grove Primary Academy M12 4NL. The post holder will be based across both sites on a rota with occasional requirement to work flexibly. The role holder work under the supervision of … the Trust’s Digital IT Manager, who is the line manager of the role holder. Overview: As part of the team, role holders will be responsible for the monitoring and resolution of IT related issues and queries. The post holder will play a pivotal role in providing a high level of user support utilising an IT service … post holder will be based at each school in rotation over a working week. Some travel to other sites may be required. Responsibilities: Support the provision of an efficient IT support service to Trust IT users to include 1st and 2nd line desktop, network and server infrastructure support. Contribute and maintain a process of IT incident call More ❯
ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your … duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line with company policy and procedure. … 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent experience.) 2. Proven industry experience in More ❯
Operations Analyst - Shift Place of work: On-site – Sheffield, UK/Duration: Permanent/Hours of work: Shift 24/7/365 - 4 days on and 4 days off - 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM. About the Company and the Role: Auxilion is an organisation that has been … this, we have built our business around a number of Core services Consulting, Project & Programme Management Services, Managed Services and Digital Services, Modern Workplace and Technology Platforms. The Operations Analyst role based in Sheffield will provide remote monitoring support of client infrastructure and be committed to developing their skills. This position works alongside the infrastructure support teams to provide … with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. Ability to cope with pressures of peak workloads More ❯
ITAnalyst Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an ITAnalyst to their growing team. This is an excellent opportunity for someone with 1 2 years of IT support experience who is ready to take the next step in their career. You ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯
Stoke-on-Trent, Newcastle under Lyme, Staffordshire, United Kingdom
OCC Computer Personnel
ITAnalyst – Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an ITAnalyst to their growing team. This is an excellent opportunity for someone with 1–2 years of IT support experience who is ready to take the next step in their career. You’ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You’ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯
Senior IT Security Analyst - Microsoft Purview, Microsoft Entra ID Governance, M365 Security Leeds (Hybrid) | Public Sector Financial Services Harvey Nash have partnered exclusively with a public sector organisation in hiring a Senior IT Security Analyst to lead the maturity of identity governance, compliance, and security across their Microsoft estate. With strong backing and visibility, this role … data classification, and DLP * Strong security operations knowledge across M365 and Azure environments * Awareness of regulatory frameworks such as ISO 27001, GDPR, NIST, Cyber Essentials+ * Comfortable working with senior IT, Compliance and Risk stakeholders Interested? Send your CV or reach out for a confidential conversation. Email More ❯
IT Service Desk Engineer Location: Fully Remote Salary: 25- 28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. Providing colleagues with the … tools they need to do their job Prompt identification, understanding and resolution of issues Pro-actively working towards issue prevention Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Engineer Location: Fully Remote Salary: £25-£28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. * Providing colleagues with the … tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: * Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
IT Service Desk Engineer Location: Fully RemoteSalary: £25-£28k – 18:00-02:00am shiftType: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools they … need to do their job• Prompt identification, understanding and resolution of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are encouraged, opinions count … job satisfaction and wellbeing really matter. Principal Accountabilities: • Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯
networking, and security tools. Experience configuring and administering core network switching and firewalls. Experience dealing with security platforms (e.g. Barracuda, SentinelOne, N-Able) Key Responsibilities: Administer and maintain core IT infrastructure including on-premise and cloud-based systems (e.g., Microsoft Azure). Support legal applications and systems such as case management, document management, and time recording tools. Monitor system More ❯
Job Title: IT Helpdesk Support Location: Stone, Staffordshire Duration: Permanent Salary: £30,000.00Are you a skilled IT professional ready to make a real impact? Our client is looking for an IT Helpdesk Support expert to join their dynamic team. In this pivotal role, you'll be the go-to person for resolving technical issues, providing top-tier … support, and ensuring the IT systems run smoothly. If you’re passionate about solving problems and helping others, this is your chance to shine. Key Responsibilities: Technical Support: Respond to helpdesk tickets, provide effective solutions to technical problems, and guide employees on software and hardware usage. Problem Resolution: Take ownership of diagnosing and resolving complex IT issues. For … processes. Training and Mentorship: Share your knowledge with junior helpdesk staff, offering guidance and best practices that promote growth and excellence across the team. Project Involvement: Engage in exciting IT projects, including system upgrades, software rollouts, and infrastructure improvements, to enhance overall operational efficiency. Skills Required: Proven experience in an IT support or helpdesk role with a track More ❯