25 of 25 IT Analyst Jobs in the North of England

IT Business Analyst IT Business Analyst - York/Hybrid (2+ days/week office based) We're recruiting for an IT Business Analyst to join a growing technology team for one of our long-standing clients, a nationwide healthcare organisation. The role will … stories, and functional specifications Analyse processes and identify improvement opportunities Support the delivery of business and technology change projects Skills & Experience Experience as an IT Business Analyst or Junior Business Analyst Strong requirements gathering and process mapping skills Excellent stakeholder management and communication Experience with user stories ...

automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool … Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk ...

Title: IT Service Management Analyst Location: Hybrid - Leeds Salary: Up to £45,000 + comprehensive benefits package Why Apply? Within a business showing continuous growth, you'll play a key role in strengthening established IT service delivery services across a complex enterprise environment. It'll offer … Major Incident Management, while also supporting governance, compliance, and continuous improvement. You'll be working to recognised frameworks such as ITIL, ISO20000, and ISO27001. It suits an IT service management professional who thrives in high-impact situations and values structure, quality, and measurable outcomes. IT Service Management ...

IT Service Desk Analyst opportunity offers the chance to join a busy support function where your work directly impacts colleagues across the business, keeping systems running smoothly and ensuring users receive fast, effective technical support when they need it most. Whats in it … Opportunity to develop experience within an ITIL-driven service desk function Varied workload supporting users across a large professional services environment Your responsibilities as IT Service Desk Analyst Act as the first point of contact for technical incidents, requests and queries Manage tickets through to resolution, ensuring service ...

IT Business Analyst – 12 Month Contract Evesham | £50,000 | 12 Month FTC I’m working with a well-established engineering and manufacturing group to recruit an IT Business Analyst on an initial 12-month contract.This role sits at the heart of the business, working across multiple … through systems and operational enhancements.You’ll be partnering with teams across operations, finance and supply chain, acting as the bridge between the business and IT to ensure systems are delivering real value. Key responsibilities: Gather and define business requirements across multiple departments Map and analyse current processes, identifying inefficiencies ...

IT Security AnalystDriffield (4 days in, 1 day from home)£40,000 - £48,000 Elevation Tech & Transformation are working with a well-established construction business based in Driffield, who are looking to bring on board an IT Security Analyst to strengthen their cyber security capability. This … where you’ll play a key role in protecting critical systems and data, while helping to shape and mature the overall security posture. As IT Security Analyst, you’ll be responsible for monitoring, detecting and responding to security threats across the business. Working closely with the Infrastructure ...

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced Senior IT Support Analyst to join our Technology team. This … excellent opportunity for a skilled IT professional who enjoys solving complex technical issues, mentoring colleagues, and delivering outstanding customer support. The Role Act as an escalation point for complex application and infrastructure issues. Provide technical support via phone, email and onsite assistance. Mentor and support junior Service Desk team ...

IT Service Desk Analyst - 1st Line - Manchester Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a company in Manchester. In this role, you will be the first line of support … IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: 6-12+ months experience in a similar 1st line IT support role. Experience in a commercial ...

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced Senior IT Support Analyst to join our Technology team. This … excellent opportunity for a skilled IT professional who enjoys solving complex technical issues, mentoring colleagues, and delivering outstanding customer suppor click apply for full job details ...

IT Security Analyst - £40,000/£45,000 per annum - Brandesburton (Hybrid) Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. This is an excellent opportunity for someone with a passion for cybersecurity … working role 3 days on site and 2 days working from home. How to Apply: If you are interested in hearing more about this IT security analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: IT Lead Business Analyst Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience … related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the IT Lead Business Analyst progression plan 25 days annual leave plus bank holidays plus 2 extra wellness days! Life assurance cover of 4 times ...

looking for a highly capable VIP IT Support Analyst to deliver a premium, 'white-glove' IT experience to senior stakeholders and business leaders. This is a hands-on, highly visible role , combining Service Desk, onsite and field support across Warrington and nearby locations. What … Provide high-touch IT support to VIP and executive users Own and resolve incidents end-to-end across L1-L3 support Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow, ensuring clear communication ...

ITSM SLA Analyst – 12 Month FTC - £35-£40k Overview An organisation is seeking an ITSM SLA Analyst to manage service performance governance, reporting, and continuous improvement across IT services. This role acts as the single source of truth for SLA performance , ensuring contractual obligations are met, risks … proactively managed, and service quality remains high. Key Responsibilities Own SLA governance across IT services, ensuring consistent definition and measurement Monitor and report on performance (daily/weekly/monthly), highlighting trends, risks, and breaches Ensure compliance with contractual SLAs and KPIs Identify and mitigate SLA breach risks , driving ...

Role: IT Operations Support Analyst Type: Contract (6 Months) Location: Northwich, UK Work Model: Fully Onsite (5 days in office) Payrate: 18 GBP/hr on PAYE What You'll Do: Troubleshoot and resolve incidents, perform root-cause analysis, and handle hardware and software change requests. Provide both … onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT ...

Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations … while partnering closely with customers across the full life cycle from design to in-service support. This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting ...

medical. About the role: This role is designed to develop the technical, professional, and service management capabilities of an individual delivering supervised first-line IT support. The role is aligned to the Level 3 Digital & AI Support L3 apprenticeship and combines on-the-job experience with a structured apprenticeship … programme, enabling the individual to build capability progressively within a live IT service environment. The role is part of the IT Service Desk function and operates within an IT Service Management (ITSM) framework. The role holder will work under the guidance of the IT SDM, team ...

About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS.Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best … providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly and accurately, raising the bar for support excellence, and preventing recurrence. Escalating complex ...

looking for a highly capable VIP IT Support Analyst to deliver a premium, 'white-glove' IT experience to senior stakeholders and business leaders. This is a hands-on, highly visible role , combining Service Desk, onsite and field support across Warrington and nearby locations. What … Provide high-touch IT support to VIP and executive users Own and resolve incidents end-to-end across L1-L... WKCL1_UKTJ ...

Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support … driving licence and access to a vehicle are essential, as occasional travel to customer sites will be required. The Role As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, supporting a wide range of customers across multiple environments. ...

lasting relationship, our client is separating away from is parent company and this role plays a pivotal role in ensuring the successful separation of IT systems supporting the manufacturing site. The position will work as part of an IT systems separation team to plan and execute a separation … plan in line with separation timelines. This would be a 1 Year contract with a possible extension further. Key Responsibilities: Understands portfolio of IT systems used at local and franchise level. Works within the separation framework to plan and execute the separation of these systems from the parent company ...

This role is designed to develop the technical, professional, and service management capabilities of an individual delivering supervised first‐line IT support. Role Service desk support: Act as a first point of contact for IT support via phone and self‐service portal. Log, categorise, prioritise, and update incidents … service requests within the ITSM tool Resolve common IT issues at first contact, following documented procedures. Escalate complex or unresolved issues in line with defined escalation paths. Ensure users are kept informed of progress in a professional and timely manner Learning & apprenticeship commitment: Participate fully in the apprenticeship programme. ...

major UK organisation with a significant technology and change portfolio is looking to appoint an experienced IT Business Analyst to support a range of high-impact programmes. This is a delivery-focused role operating across multiple initiatives, where structure, clarity and quality are critical. You will work across … traceability across requirements, development and testing Define and own testing strategy across programmes, including UAT coordination. Act as the key link between business stakeholders, IT teams and third-party suppliers Support deployment, business readiness and post-implementation activity Technology and delivery environment: Enterprise systems change across ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support on an IT … leave + Bank Holidays 10% pension Excellent training and career development opportunities What are we looking for? Two years plus of working in an IT service desk environment with good technical skills in: Win 11 M365 Hardware - desktop, laptop, printers Anti-virus/firewalls, patching Full driving license ...

Role: IT Operations Support Analyst Type: Contract (6 Months) Location: Northwich, UK Work Model: Fully Onsite (5 days in office) Payrate: 18 GBP/hr on PAYE What You'll Do: Troubleshoot and resolve incidents, perform root-cause analysis, and handle hardware and software change requests click apply ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: IT Lead Business Analyst Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience ...