18 of 18 IT Analyst Jobs in the North of England

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the … following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates must … live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT More ❯

IT Infrastructure Analyst £35,000 - £45,000 Sheffield We are looking for an experienced IT infrastructure analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a 3rd line … level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and implementing countermeasures. More ❯

IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT … role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/resolved in a timely manner Assisting in project related tasks such as requirement gathering/analysis, testing, training … excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/2nd line support skills - troubleshoot system issues, triage through to completion/hand-over Experience of basic user training on More ❯

IT Technical Analyst Location: KnutsfordOnsite Salary: £35,000 - £45,000 + benefits Are you a proactive and technically minded IT professional looking to take the next step in your career? I am currently partnering with fantastic organisation that is investing heavily in its technology and people. They are seeking a Technical Analyst to join their established … design, implement and optimise infrastructure solutions. You will be part of a collaborative, forward-thinking environment where professional growth and learning are genuinely encouraged. The Role: As a Technical Analyst, you will play a key part in delivering infrastructure projects and enhancing the organisation's IT security and configuration standards. You will act as a third line escalation … and procedures Supporting software deployments and integrations across hybrid environments Performing system upgrades, patches and maintenance to ensure stability and security Collaborating with external vendors and service providers Maintaining IT security through proactive monitoring and incident response About You: You will bring a solid background in IT infrastructure and a strong understanding of both on premises and cloud More ❯

Senior Support IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As an … IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a busy environment moving … equipment Cable management - moving physicaly equipment/hiding cables and wires PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and More ❯

IT Service Delivery Analyst | Liverpool | Up to £30,000 + Benefits Zachary Daniels are delighted to be partnering with a fast-growing UK business to recruit a Technology Service Delivery Analyst . This is an exciting opportunity to join a scaling organisation and play a key role in supporting IT operations, end-user computing, and technology … projects across the company. In this hands-on position, you'll work closely with the IT Manager, supporting business systems, infrastructure, and end users across the head office. You'll help drive improvements, enhance IT service delivery, and act as an ambassador for innovation and technology change. Benefits You'll Enjoy: · Salary up to £30,000 + … performance bonus· 25 days holiday + 8 bank holidays· Free parking onsite & free refreshments· Enhanced maternity & paternity leave· Birthday off (paid) Role Responsibilities: · Provide first-class IT support, resolving incidents and requests efficiently.· Deliver proactive technology service delivery across hardware, software, and networks.· Support and train colleagues in using Microsoft 365, SharePoint, and key business applications.· Manage end-user More ❯

Job Summary Event Troop UK is seeking an experienced IT Analyst to support our event technology operations, ensuring seamless digital performance, analytics, and system optimization across our platforms. The ideal candidate will bridge data analysis, software performance, and event technology enhancement to drive engagement and innovation. Responsibilities Support the development, customization, and maintenance of event-specific software and … IT solutions. Monitor system and platform performance, troubleshoot technical issues, and recommend optimizations. Analyze event-related data to generate actionable insights for improving attendee engagement and digital performance. Collaborate to improve digital campaigns and user experience. Prepare and maintain technical and analytical reports on IT systems, digital tools, and event software performance. Ensure data integrity, security, and compliance … across all digital platforms and databases. Work closely with the IT Manager to implement enhancements, automate workflows, and support business continuity. Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 5–8 years of experience in IT analysis, system administration, or software performance monitoring. Strong proficiency in data analytics, reporting tools, and event More ❯

Are you an IT Service Desk Analyst looking for your next challenge? This is an exciting opportunity to work for a leading non-profit healthcare organisation. This role is perfect for an IT Service Desk Analyst who can provide IT support to all end users across the organisation. You will be involved in the installation … of PC hardware, software, peripherals, and Microsoft operating systems and applications such as O365. Key Responsibilities: Provide 1st and 2nd Line Support to end users. Support O365 applications. Maintain IT assets. Identify and respond to customer requests. Assist in the delivery of IT upgrades, including hardware and software rollouts. Log incidents and requests using helpdesk software. This is … a 2 month contract, with a likelihood of extension, offering a competitive pro-rata'd salary plus hybrid working arrangements. If you are passionate about IT support and want to make a difference in a healthcare setting, we would love to hear from you! To From Record Yes No Always use these settings More ❯

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end … users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You … support to end-users, ensuring smooth and efficient operation of their computer systems and applications. The ITSDA will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience in … M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries and … requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant … queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills More ❯

The Audit & Risk Recruitment Company are working with a growing Retail business to help them identify a talented IT Controls Analyst. The role is based within the Group IT Risk and Control Team, and will help deliver continuous improvement into the company's IT Controls testing and compliance activities. The team operates as a 2nd line function … which involves working very closely with IT colleagues, Control Owners, and Operators to deliver and manage IT controls, assess technology risks and continually enhance our IT Risk and Control Framework, supporting policies and practices. Key Responsibilities: Conduct controls testing on in scope IT General Controls (ITGC) to determine design and/or operational effectiveness of controls … internal methodology and to external audit standard. Work with 3rd party suppliers to ensure adequate controls assurance is in place including the performance of SOC control reviews. Support the IT Controls Test Lead on issues management and remediation activities to drive improvement over controls performance. Provide operational support for new controls, owners and operators and look for ways to More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects.You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration … users, developers, and senior leaders.You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through … developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through … developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

The opportunity I am actively recruiting on behalf of a growing retail/supply chain organisation who are seeking to add to their team with an enthusiastic Business Analyst – to join them and get hands on with a variety of interesting projects over the coming years. This will include the further roll out of their ERP/CRM solution … Reporting tasks – utilising SQL/Power BI Working closely with senior team on project prioritisation, with excellent organisation/attention to detail Requiried skills/experience Proven experience in IT business analysis (preferably 2-3 years) End to end project lifecycle skills – analysis, requirement gathering, process mapping, documentation, testing, training, support ERP/CRM system experience (preferably Microsoft Dynamics More ❯

About the Role We are looking for an experienced Business Analyst with strong Adobe Experience Manager (AEM) expertise to join our digital experience team. This role bridges the gap between business requirements and technical implementation, ensuring that AEM solutions are aligned with strategic objectives and user needs. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements … Manage content workflows, taxonomy, metadata, and publishing processes . Provide guidance on AEM components, templates, and best practices . Required Skills & Experience 10+ years of experience as a Business Analyst, with strong AEM project exposure. Proven experience in requirements gathering, documentation, and stakeholder management . Deep understanding of AEM architecture, workflows, components, and templates . Hands-on knowledge of More ❯