Service Desk Analyst Jobs in the North of England

1 to 25 of 80 Service Desk Analyst Jobs in the North of England

Service Desk Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
L&Q
L&Q Greater Manchester, England, United Kingdom Join or sign in to find your next job Join to apply for the Service Desk Analyst role at L&Q L&Q Greater Manchester, England, United Kingdom Join to apply for the Service Desk Analyst role … L&Q. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Title: Service Desk Analyst Contract Type: Permanent Hours: 35 hours, Full Time Location: WHL, Stratford Office Persona: Office based with one day a week … place on 27th-28th May 2025 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Service Desk Analyst Role Profile.docx A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a More ❯
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IT Service Desk Analyst - Opportunity to innovate in a dynamic and supportive environment (Previous Relevant Experince is Required)

Liverpool, UK
Telent
IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an … the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to … performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing More ❯
Employment Type: Part-time
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IT Service Desk Analyst (Previous Relevant Experince is Required)

Liverpool, UK
Telent
All candidates should make sure to read the following job description and information carefully before applying. IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our … Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst … performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing More ❯
Employment Type: Part-time
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IT Service Desk Analyst (Previous Relevant Experince is Required)

Netherton, Merseyside, UK
Telent
All candidates should make sure to read the following job description and information carefully before applying. IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our … Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst … performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing More ❯
Employment Type: Part-time
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IT Service Desk Analyst - Opportunity to innovate in a dynamic and supportive environment (Previous Relevant Experince is Required)

Netherton, Merseyside, UK
Telent
IT Service Desk Analyst Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network … Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1 st line fixing. This is a telephone/telephony based role that will More ❯
Employment Type: Part-time
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Senior Service Desk Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
Crown Commercial Service
Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service 2 days ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service Crown Commercial Service provided … based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Crown Commercial Service Resourcing Lead at Crown Commercial Service Job Title: Senior Service Desk Analyst Band: 3 Location: Liverpool/Newport/Norwich … Summary CCS is looking for an individual to help us deliver best in class, highly available Digital Services, ensuring that our Software As A Service (SAAS) services and internally developed applications and services remain available and responsive to our customer needs. You will act as the ongoing interface between More ❯
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IT Service Desk Analyst

Newcastle upon Tyne, England, United Kingdom
Equans UK & Ireland
Join to apply for the IT Service Desk Analyst role at Equans UK & Ireland 3 days ago Be among the first 25 applicants Join to apply for the IT Service Desk Analyst role at Equans UK & Ireland EQUANS is looking for a IT Service Desk Analyst to join our team based in Quorum Business Park on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a salary of £24,570, dependant upon skills and experience as well as benefits package. The IT Service Desk Analyst is required to support the IT Service Desk Team Leader in providing an efficient, cost effective and customer focused IT Service Desk which provides a single point of contact for all users of IT through the logging and management of all More ❯
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Service Desk Analyst

Liverpool, Merseyside, North West, United Kingdom
Liberty
Liberty has an exciting opportunity for a Service Desk Analyst to join our team on a 12 month fixed term contract (maternity cover). Based in the North West region (Knowsley), you will be working a full-time, 40 hour week and in return, you will receive … commitment to value for money services that make a positive difference to people and the communities in which we work. Key responsibilities for this Service Desk Analyst will include: Provide operational support, over the phone and face to face for the IT Service Desk Ensure … all incidents are recorded on the Service Desk Management Tool and are resolved Ensure all incidents and service requests are identified, categorised, prioritised, diagnosed and managed effectively Take ownership of incidents and service requests through to resolution Ensure all incidents and service requests which cant More ❯
Employment Type: Permanent
Salary: £28,000
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Service Desk Analyst

Leeds, England, United Kingdom
Tracsis PLC
Join to apply for the Service Desk Analyst role at Tracsis PLC Join to apply for the Service Desk Analyst role at Tracsis PLC Our talented people are creating the technology of the future. From scheduling to maintenance to keeping people safe, 2.7 million … The Group has c.550 permanent employees serving its growing customer base from offices in the UK, Ireland and the US. The Role As a Service Desk Analyst this role plays a key part in ensuring internal users have reliable access to IT services, including device setup, access … What you will do Maintain accurate ITSM records of incidents, changes, and activities. Maintain CMDB for all starters, movers and leavers Deliver excellent customer service while supporting internal stakeholders. Configure and maintain new or repurposed end-user devices in line with documented procedures using Microsoft Intune. Provide first-line More ❯
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Service Desk Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
TieTalent
Join to apply for the Service Desk Analyst role at TieTalent 3 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at TieTalent Get AI-powered advice on this job and more exclusive features. About Looking … environment? About Looking to take your IT skills to the next level in a global, fast-paced environment? We’re recruiting an experienced IT Service Desk Analyst for a 6-month fixed-term contract based in Manchester—with a strong likelihood of extension or potential for a … hybrid working with 2 days per week in the Manchester office. If you’re someone who thrives on solving problems, delivering top-tier customer service, and keeping users connected, this could be your ideal next move. You'll provide 1st line support within a professional services environment, working across More ❯
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Service Desk Analyst

Huddersfield, England, United Kingdom
STARK Building Materials UK
Join to apply for the Service Desk Analyst role at STARK Building Materials UK Join to apply for the Service Desk Analyst role at STARK Building Materials UK Get AI-powered advice on this job and more exclusive features. Do you have a passion … of Huddersfield? Stark a leading building materials distributor in Northern Europe, is looking for a new team member who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount … life assurance, and 34 days of holiday (inclusive of bank holidays). The Service Desk Analyst is responsible for providing technical support to end-users, ensuring smooth operations, and maintaining high levels of customer satisfaction. Expertise in Service Now, phone triage, chat systems, and self-service More ❯
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Service Desk Analyst

Harrogate, England, United Kingdom
Patriot Home Funding, Inc
Role Details Job Title: Service Desk Analyst Division: Customer Services - Service Desk Job Location: Harrogate Reports To: Service Desk Team Leader Role Our Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed … management processes during critical or major events. Working as part of a dedicated team and with a passion for providing and promoting outstanding customer service at all times, the Service Desk Analyst will be the first point of contact for all our customers requiring anything from … the successful candidate to have an attitude for learning, with a proactive approach to teamwork in a fast-paced environment. Each member of the Service Desk must also be able to pass a Baseline Personal Security Standard (BPSS) check , which checks the candidates' right to work in the More ❯
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Graduate Service Desk Analyst

Manchester, England, United Kingdom
GRAYCE
GRAYCE Manchester, England, United Kingdom Join or sign in to find your next job Join to apply for the Graduate Service Desk Analyst role at GRAYCE GRAYCE Manchester, England, United Kingdom 3 days ago Be among the first 25 applicants Join to apply for the Graduate Service Desk Analyst role at GRAYCE This range is provided by GRAYCE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from GRAYCE Job Position: Graduate Service Desk Analyst … Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Overview of role : Service Desk Support Analysts work as part of the IT Support Team, responsible for the day-to-day support operations. This includes taking customer More ❯
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Service Desk Analyst (Fixed-term Contract)

Liverpool, England, United Kingdom
System C
Service Desk Analyst (Fixed-term Contract) Location: Liverpool, United Kingdom Salary: 24000GBP DoE This role is a 12 month fixed-term contract. Purpose of the Role: The Service Desk Analyst role is integral to the support team, ensuring all incidents and service requests … escalated for onward resolution and where possible, apply first-time fixes. Supporting the whole customer base and working across Application and Technical Support, the Service Desk team provides engagement of the incident and service request management practice ensuring resolution to incidents within Service/Operational Level … Agreements within the support function. The Service Desk Analyst will be in direct contact with customers on a regular basis and will be responsible for ensuring customers’ issues are triaged, progressed, investigated, updated and managed within SLA. They will form part of the Service Desk More ❯
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Senior Service Desk Analyst

Batley, England, United Kingdom
Hybrid / WFH Options
Wavenet
Join to apply for the Senior Service Desk Analyst role at Wavenet 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at Wavenet Get AI-powered advice on this job and more exclusive features. … with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … Purpose of the role The Senior Service Desk Analyst role plays an integral role between the performance and productivity of Analysts, whilst supporting the management and leadership of the team as a whole. Demonstrating experience of how the team operate, in order to leverage opportunities to enhance More ❯
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Service Desk Analyst

Liverpool, England, United Kingdom
Evelyn Partners
We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and businesses. We provide an award-winning service for our clients by employing the best people. Join us on our mission to place the power of good advice into more hands because … expertise to deliver first-class results. Read more about us and available career opportunities here: and Job Description What will you be doing? IT Service Desk Analysts provide first line technical support to all Evelyn Partners staff. Service Desk Analysts are responsible for answering the Service Desk phone, logging Incidents and Requests and responding to queries raised by email or self-service. As Service Desk Analyst, some of your responsibilities will include: Provide excellent Customer Service via the telephone, email and customer portal Log all Incidents and Requests in ServiceNow More ❯
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IT Service Desk Analyst

Cheadle, England, United Kingdom
Wienerberger
Come and join us as an IT Service Desk Analyst at our Head Office in Cheadle, near Stockport. Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at … people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. About the Role Our IT Service Desk is the central point of contact regarding all business IT incidents, changes and task for our internal customers within the UK/… Ireland region. We manage our service through a ticket management system, by phone and sometimes in person. As an IT Service Desk Analyst, you will providing first line IT support to internal customers across the region. Consistently provide high standards of customer service, ensuring that More ❯
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Service Desk Analyst

Leeds, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Service Desk Analyst, leeds, west yorkshire col-narrow-left Client: UST Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide … Job Description: Service Desk Analyst - Permanent - Leeds based We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. As a Service Desk Analyst, you’ll be the … first point of contact for internal users, providing high-quality IT support and ensuring seamless issue resolution. 24x7 Service Desk based in Leeds The Role: Serve as the first point of contact for IT support, providing excellent customer service Log, track, and update incidents and service More ❯
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Service Desk Analyst - Leeds

Leeds, West Yorkshire, United Kingdom
Principal IT
Service Desk Analyst - £30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting … below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues … remote support tools. Troubleshoot workstation, laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to More ❯
Employment Type: Permanent
Salary: £30000/annum
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Service Desk Analyst

Chorley, England, United Kingdom
TVS-SCS
Social network you want to login/join with: Job Title: Service Desk Analyst We are looking for a Service Desk Analyst to join our team at TVS Supply Chain Solutions, committed to providing excellent IT Support. As a Service Desk Analyst, you will provide 1st level support for our internal customers and colleagues regarding their IT equipment and software. Excellent customer service skills and a passion for customer service excellence are essential, as you will be the face of IT and the first point of contact. Job Responsibilities … You will work as part of the Central Service Desk team in Chorley, supporting onsite, via telephone, email, and Service Desk Platform. Support includes hardware, software, IT request fulfillment, onboarding/offboarding, and involvement in key IT projects, supporting the 2nd Line Support and Infrastructure teams. More ❯
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IT Service Desk Analyst

Bolton, England, United Kingdom
K3 Capital Group
We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and … resolve issues and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position … issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team. Key responsibilities More ❯
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IT Service Desk Analyst

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
K3 Capital Group Plc
The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log … and resolve issues and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this … issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team. Key responsibilities More ❯
Employment Type: Work From Home
Salary: £28,000
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Service Desk Analyst – Night Shift

Warrington, England, United Kingdom
Tata Consultancy Services
please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Service Desk Analyst – Night Shift Job Type: Permanent Location: Warrington, UK (Onsite) Are you looking for an exciting opportunity at IT Service Desk and Request Management? We have an exciting role for you – Service Desk Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a … access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role: The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities More ❯
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Service Desk Analyst

Manchester, North West, United Kingdom
Pro-Connexions Ltd
2nd Line Support/Senior Service Desk Analyst/IT Support – Based in Manchester- Mon – Fri needed to provide end user support. As 2nd Line Support/Senior Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows …/11, Microsoft Office 365, Active Directory, Group Policy, SCCM. Successful 2nd Line Support/Senior Service Desk Analyst/IT Support will need to have excellent communication skills, strong and logical troubleshooting/diagnostic's ability, be resourceful, with a growth mindset and a drive and … ambition to progress yourself. Any 2nd Line Support/Senior Service Desk Analyst/IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in More ❯
Employment Type: Permanent
Salary: £28,000
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Service Desk Analyst

Batley, West Yorkshire, Yorkshire, United Kingdom
Pro-Connexions Ltd
1st- 2nd Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows …/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have excellent communication skills, strong and logical troubleshooting/diagnostic's ability, be resourceful, with … a growth mindset and a drive and ambition to progress yourself. Any 1st- 2nd Line Support/Service Desk Analyst/IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply More ❯
Employment Type: Permanent
Salary: £24,000
Posted:
Service Desk Analyst
the North of England
10th Percentile
£23,250
25th Percentile
£25,188
Median
£27,500
75th Percentile
£30,000
90th Percentile
£31,432