9 of 9 IT Analyst Jobs in the West Midlands

IT Analyst/IT Engineer/Stoke on Trent office/Field work, nationwide UK Looking for an experienced, technical, hands on IT Analyst with strong engineering skills who is happy to work in the office and travel across the UK. This is an exciting opportunity for an amazing client who is growing. You will … assist them on their journey by helping with aquisitions, a seamless IT infrastructure, helping with office refits, refurbs so a varied and exciting role. You will have strong IT infrastructure support, networking experience with LAN/WAN, Cisco switches, firewalls and wireless tech. You will join a small team maintaining and deploying network, hardware, and AV systems across More ❯

1st/2nd Line IT Support Analyst - Up to £30,000 I am currently seeking a 1st/2nd Line IT Support Analyst to be based fully on-site in the Worcestershire area. The right 1st/2nd Line IT Support Analyst will be part of a small IT team and will have … skills in IT Support and troubleshooting. Benefits Include: Salary up to £30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills IT Support and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS/macOS Android Managing Accounts Apply … you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯

IT Service Desk Analyst temporary contract vacancy in large public sector organisation Birmingham City Centre 3 month contract - up to £24.10 per hour (within scope of IR35) 37 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham city centre to recruit up to three … IT Service Desk Analyst's on a contract basis with an immediate start. Our client is looking for an experienced IT Service Desk Analyst with excellent customer service skills to assist their high performing team during a busy period of time. The purpose of the role is to receive and handle requests for IT support … to escalation procedures, keeping records of each request, contact information and action taken, including feedback to user. Skills and experience required in order to apply: Previous experience as an IT Service Desk Analyst. Excellent customer service skills. Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes More ❯

IT Change Analyst 7 month contract Location: West Midlands (Hybrid: 23 days office) Rates: Negotiable (DOE) We are seeking an experienced Change Analyst to join a high-profile transformation programme within a leading global organisation. The role will suit someone with strong analytical ability, governance experience, and a proven track record of supporting complex change initiatives across … business and IT environments. Key Responsibilities Support the delivery of business and IT change projects across the full lifecycle planning, execution, monitoring, and closure. Develop and maintain key governance documentation, including project plans, RAID logs, status reports, and stakeholder dashboards. Coordinate and support UAT activities, workshops, and stakeholder training to ensure smooth adoption of change. Manage risks, issues … mitigation plans are in place. Act as a bridge between project teams, operations, and stakeholders to ensure clear communication and effective delivery. Skills & Experience Demonstrable experience as a Change Analyst within large, complex organisations. Strong understanding of change governance, RAID management, CAB/TCAB processes, and project documentation. Hands-on experience supporting large-scale rollouts, system implementations, or acquisitions. More ❯

is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting IT Business Analyst Mller has been a loved brand in the UK for over 30 years. Its a household name and it continues to grow as we invest … currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. Introduction Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and … sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire Department: Group IT Contract Type: Permanent Main Responsibilities Analyse business needs and support continuous improvement initiatives. Conduct fit-gap analysis and fault diagnosis at a technical level. Document business requirements, functional specifications, and process flows. Support agile methodologies and create project documentation More ❯

The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. … as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication … Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group More ❯

About Us: We are a growing business based in Birmingham, dedicated to providing high-quality IT support to our staff and clients. Our team values learning, collaboration, and excellent customer service. The Role: We are seeking a proactive Junior IT Support Analyst to join our IT team. You will be the first point of contact for … helping to keep our systems running smoothly and supporting users across the organisation. Full training and ongoing support will be provided, making this a great opportunity to kickstart your IT career. Key Responsibilities: Provide first-line support for IT issues via phone, email, and in person Set up, configure, and maintain computers, laptops, and mobile devices Troubleshoot software … and hardware problems (Windows and Mac) Assist with the setup of user accounts and access permissions Support basic network and printer issues Maintain accurate IT documentation and asset records Escalate complex issues to senior IT staff Requirements: Enthusiasm for technology and problem-solving Basic understanding of Windows and/or Mac operating systems Good communication skills and a More ❯

CCaaS Support Analyst - Nice CXOne - Fully Remote Akkodis are currently partnering with a highly reputable client in the Financial Services on an exciting rollout of a new Cloud based Contact Centre Solution (NICE CXOne). The rollout is in it's deployment phase and the team require someone to join their experienced support team to work closely with More ❯

Our OEM Client based in Gaydon, is searching for an IT Change Management Analystto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. We have united our individual PLM projects to form an enterprise-wide PLM transformation - our change specialists will work across the enterprise to drive the … culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation … business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often More ❯