1 to 25 of 29 IT Services Delivery Manager Jobs

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable … efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements ...

About The Role We are looking for a Service Delivery Managers to join our team. Within this role the Service Delivery Manager will provide strategic leadership for the governance, performance and continual improvement of IT services across a portfolio of schools. … schools. Working closely with Cluster IT Managers, Central IT teams, school leaders and strategic service partners, the Service Delivery Manager will provide leadership, assurance and direction across all aspects of IT service delivery. The Service Delivery Manager ...

IT Service Delivery Manager Dungannon | £40,000-£50,000 | Hybrid working MCS Group is delighted to be partnering with an established and growing Northern Ireland organisation in its search for an experienced IT Service Delivery Manager . This … controls, UK GDPR and information security. Experience supporting an ERP or another business-critical system. Evidence of improving IT services, processes or procedures. Strong prioritisation, delegation and independent decision-making skills. Excellent communication, organisational and customer-service abilities. A relevant degree or recognised professional IT ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence … operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery ...

plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management information, maturity assessments, KPIs ...

Group The Role – IT Service Delivery Manager (12-Month Fixed Term Contract) At PIB Group, we’re looking for an IT Service Delivery Manager to bring together our businesses, technical teams and external suppliers to deliver reliable, effective … What you’ll be doing: Managing the operational relationship with the Group’s third-party IT Service Desk and other external service delivery suppliers, acting as a service-management contact for performance, governance and operational escalation. Oversee day-to-day service delivery, approvals ...

Career Site 1 in Leeds is hiring an experienced IT Services Manager for a permanent, hybrid role based in our Leeds office. You will govern the delivery and continual improvement of IT services across the organisation, ensuring they are reliable ...

About the role We’re looking for an experienced IT Service Delivery Manager to take a key role in the coordination and governance of our Secure Working Environment (SWE) . We can offer flexibility on base location, with the role able to be based … services from the Secure Working Environment, while maintaining appropriate governance and control. We’re looking for someone with strong IT service delivery or service management experience , combined with excellent stakeholder and supplier management skills. You’ll be comfortable operating across technical, commercial and business environments ...

IT Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project … Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business ...

seeking a Service Delivery Manager to provide strategic leadership for governance, performance and continual improvement of IT services across Ark schools. You will work with Cluster IT Managers, Central IT teams and school leaders to ensure technology supports teaching ...

IT Service Delivery Manager. This is an opportunity to lead an IT support team and improve how technology services are delivered across the business. Youll oversee day-to-day service performance, support your team and work with colleagues to make IT … services more effective. Key Responsibilities Leading and developing the IT support team Overseeing incidents, service requests and changes Monitoring service levels and sharing performance updates Working with suppliers and internal teams to improve service delivery Experience, Qualifications, and/or Skill set Experience managing ...

Overview In this role you manage the IT/OT service delivery for an advanced warehouse automation system at Schiphol, ensuring performance, reliability and long-term customer success. You act as the focal point for service delivery and collaborate with cross-functional teams … vacation days Flexible working hours Hybrid workplace Health & Wellbeing budget Commuting allowance Pension and health insurance discount Verantwoordelijkheden Deliver IT and OT services per SLA and contractual commitments Own incident, problem, and change management with clear service lifecycle communication Define and improve service delivery strategies ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer … improvement: Drive ITIL-aligned continual service improvement and readiness reviews through cutover and hypercare. Experience Service Management: 8+ years in IT service delivery/service desk management with strong ITIL-based incident, problem and change practice. ServiceNow: Hands-on ServiceNow experience — workflows, routing, reporting, and dashboards ...

Razorblue Group is seeking a Service Delivery Manager to own service delivery across multiple customers. You will oversee performance, escalations, reporting and continuous improvement while aligning with commercial goals in a hybrid IT services environment. The role emphasizes strong customer relationships, governance, and collaboration with technical and commercial teams to drive outcomes and service growth. #J-18808-Ljbffr ...

Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery across stores, distribution centres, and offices. You will manage incidents, problems, changes, and improvements while building strong relationships with stakeholders ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery ...

Tempcover in London is seeking an IT Manager to lead core infrastructure, identity and access … service management across the business. You will own Entra ID, Google Workspace, Intune, scripting, budgeting and vendor relations, delivering reliable IT services with SLAs and scalable automation. The role offers a hybrid working pattern with two days in the office, a strong benefits package and opportunities ...

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment … technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring ...

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment … technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring ...

user-centred solutions with purpose for our clients in government and business. The role We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and play a pivotal role in how IT supports the business. … aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands-on role - You'll work as part of the team, handling incidents ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands ...

Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional … teams to deliver high-quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role ...

Logicor is seeking a Service Delivery Manager to own the ITSM framework for its Business Technology portfolio across Europe. The role focuses on end-user computing, network and cloud infrastructure, cybersecurity operations, and core enterprise applications, including ERP and HR systems. You will drive governance, define … measurable service standards, and lead transformation initiatives while collaborating with IT Operations, Security, Applications, Data and PMO teams to deliver reliable, #J-18808-Ljbffr ...