ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
City of London, London, United Kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
london, south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
slough, south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid / WFH Options
AWD online
ITServiceDeliveryManager An excellent opportunity for a skilled IT professional to lead application and servicedelivery, driving digital transformation and managing business systems across a forward-thinking organisation. If you’ve also worked in the following roles, we’d also like to hear from you: IT … part from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an ITServiceDelivery Manager. As an ITServiceDeliveryManager you will lead a team of specialists ensuring that business applications and IT … for purpose. In this role you will oversee the full application lifecycle, manage vendor relationships, and deliver on technical projects that support digital transformation. The ITServiceDeliveryManager will play a key role in driving continual improvement, supporting colleagues across the organisation, and ensuring applications and services meet operational and service requirements. More ❯
you won't just support the mission - you'll define it. Help shape the future of U.S. airspace safety and efficiency. We are seeking a ITServiceDeliveryManager to join our team of qualified, diverse individuals. The ideal candidate will oversee enterprise-level ITservicedelivery in support of … and change management processes, and drive continuous improvement to support FAA modernization initiatives and mission-critical systems. Serve as the senior SME and authority for ITservicedelivery across FAA programs. Define, implement, and manage ITservice management (ITSM) strategies, processes, and governance frameworks. Oversee incident, problem, change, and configuration management processes to ensure … Manage and monitor service-level agreements (SLAs), key performance indicators (KPIs), and compliance reporting. Collaborate with FAA leadership, program managers, and technical teams to align ITservicedelivery with mission priorities. Provide strategic oversight of contractors, subcontractors, and vendors supporting IT operations. Drive continuous service improvement initiatives using ITIL and industry best practices. Lead More ❯
ITServiceDeliveryManager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud … services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced ITServiceDeliveryManager to oversee the delivery of high-quality ITservices to their clients. This role ensures operational excellence, client satisfaction, and … continuous improvement across servicedelivery functions. Key Responsibilities: Lead and manage the ITservicedelivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance More ❯
vguid=d9768191-7009-4238-9de0-7feb79a44ba7 Please note, only applications received through the employer's website will be reviewed. We are seeking an experienced ITServiceDeliveryManager to join our team who will be responsible for owning the end-to-end operational services for our information technology function as well as … acting as a primary interface with our key stakeholders. As ITServiceDeliveryManager you will be responsible for managing and planning the daily operational activities within the servicedelivery teams. Excellent experience in Service Transition and improvements within IT Services. Must have high-level experience across Applications, Infrastructure, Data … Uniquely, all profits fund our onsite Hospice, St Johns. Job description Job responsibilities Provide a proactive leadership role within IT operations. Ensure that the Customer Service and Servicedelivery personnel perform their duties to provide high-quality support. Ensure that SLAs are met for calls, tickets and other deliverables. Participate in projects and service delivery. Coordinate More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
The ITServiceDeliveryManager supports ITservicedelivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning ITservices with business … goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding ITservicedelivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with ServiceDelivery teams. Support infrastructure projects by … in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS More ❯
Kingston, Milton Keynes, Buckinghamshire, England, United Kingdom
OJC IT LTD
About the Role We are looking for a highly capable ServiceDeliveryManager to join the Retail Implementation Team at a leading UK retailer. This team is responsible for delivering new IT solutions and enhancing existing technologies across stores in the UK, Republic of Ireland, Channel Islands, and our Franchise Partner network. Initially this … support peak trading periods Expanding Self Check Out (SCO) capacity Supporting the rollout of new till-scanning hardware This is a hands-on role that requires strong servicedelivery management skills, the ability to work across a variety of internal teams and suppliers, and a commitment to driving successful project outcomes. Key Responsibilities Lead the day-to-day … delivery of small to medium-scale retail IT implementation projects Manage relationships with project stakeholders, ensuring clear communication and high satisfaction Collaborate with 3rd-party suppliers to build strong, productive partnerships Scope and assess project requirements to align with business goals Plan, monitor, and report on implementation activities, dependencies, and timelines Coordinate and manage internal and More ❯
