20 of 20 IT Services Delivery Manager Jobs

Senior IT Service Delivery Manager Permanent Leeds/Hybrid Working The Senior IT Service Delivery Manager is responsible for overseeing the delivery of IT services to the wider organisation. The primary role involves … managing the day-to-day operations of IT service delivery - both in house delivery and services provided by third-party suppliers - ensuring that services are delivered efficiently, effectively, and according to agreed-upon service levels or key performance indicators (KPIs). This … role is critical to ensuring the seamless operation, continuous improvement, and strategic alignment of IT services with business objectives Service Delivery/Leadership Negotiating and defining SLAs and KPIs with clients or internal stakeholders, and ensuring that these are met or exceeded Overseeing and assurance More ❯

IT Service Delivery Manager (hands-on technical) Are you an IT Service Desk Manager or Team Lead looking for an opportunity to progress your career moving into an IT Service Delivery Manager role? Or … maybe you have experience leading an IT service delivery function but want to stay hands-on technical. This small but impressive Vauxhall-based company is looking for the right person who is equally comfortable with discussing cyber security with the CEO, working with the Head of … Engineer, Service Desk Team Lead or Manager wanting to take the next step, or already working as an IT Service Delivery Manager looking for an opportunity with great breadth. On offer is up to £55k base, bonuses, generous pension, private medical, on More ❯

IT Service Delivery Manager - Contract Role - Energy Industry - Inside IR35 An exciting opportunity exists for an an IT Service Manager at a leading energy company. As the IT Service Manager, you’ll be responsible for managing … end-to-end IT services, ensuring they are integrated and operating efficiently across multiple vendors. You'll lead on ITIL-based processes, supplier governance, and continuous service improvement to support business and industry needs. Location: London - Hybrid - Must be onsite twice a week Duration: 6 months Daily … rate: Competitive INSIDE IR35 What You’ll Do Make sure IT services meet agreed performance levels Manage relationships with suppliers and internal teams Lead on handling major incidents and support out-of-hours if needed Look for ways to improve how we deliver IT services More ❯

IT Service Delivery Manager - Contract Role - Energy Industry - Inside IR35 An exciting opportunity exists for an an IT Service Manager at a leading energy company. As the IT Service Manager, you’ll be responsible for managing … end-to-end IT services, ensuring they are integrated and operating efficiently across multiple vendors. You'll lead on ITIL-based processes, supplier governance, and continuous service improvement to support business and industry needs. Location: London - Hybrid - Must be onsite twice a week Duration: 6 months Daily … rate: Competitive INSIDE IR35 What You’ll Do Make sure IT services meet agreed performance levels Manage relationships with suppliers and internal teams Lead on handling major incidents and support out-of-hours if needed Look for ways to improve how we deliver IT services More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company … for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as … acting as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company … for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as … acting as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders More ❯

Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You’ll work within a highly structured, ITIL … ’s an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you’ll be doing: Lead the full lifecycle of IT services, ensuring scalability, sustainability, and alignment with business needs. … particularly Service Design, Transition, Change, and Release Management. Hands-on experience with enterprise ITSM tools (e.g. ServiceNow, BMC Remedy). Proven ability to manage services and teams in complex, matrixed environments. Confident stakeholder manager, capable of influencing at both operational and senior levels. What’s on offer More ❯

Service Delivery Manager - London £350-£400 per day - Inside IR35 Initially 6 months We are looking for an experienced Service … Delivery Manager to join our team and take a key role in leading the delivery of our technical services across global regions, including North America, Europe, and Singapore. This role will work closely with and oversee the activities of our development teams to … ensure that our services are delivered reliably, efficiently, and to the highest standards of quality. The Service Delivery Manager will be responsible for ensuring our technical teams meet their service level objectives, driving operational excellence, and maintaining strong relationships with internal and external stakeholders. You More ❯

Service Delivery Manager - London £350-£400 per day - Inside IR35 Initially 6 months We are looking for an experienced Service … Delivery Manager to join our team and take a key role in leading the delivery of our technical services across global regions, including North America, Europe, and Singapore. This role will work closely with and oversee the activities of our development teams to … ensure that our services are delivered reliably, efficiently, and to the highest standards of quality. The Service Delivery Manager will be responsible for ensuring our technical teams meet their service level objectives, driving operational excellence, and maintaining strong relationships with internal and external stakeholders. You More ❯

IT Service Delivery Manager Newcastle United Permanent Newcastle Upon Tyne Competitive Salary Closing Date - 9th May We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we … communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role As the IT Service Delivery Manager, you'll lead a skilled IT team, ensuring top-tier support and service delivery. You will demonstrate strong … practices, and play a pivotal role in the club's technological evolution. Your Impact You will manage and mentor the IT Service Delivery team, fostering a high-performance culture. Your key responsibilities will be to ensure effective and efficient delivery of the Club's More ❯

IT Service Delivery Manager - London, city Hybrid - 65-70k + Bens International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also … lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology. The Service Delivery Lead will take the lead in ensuring good working relationships within the broader Technology team (Applications, Infrastructure and Training). The role will More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month More ❯

Join our dynamic team as an IT Service Delivery Manager, where you'll play a critical role in shaping the technology experience across our organisation. Leading a small, skilled team-including a Support Technician in Jersey and both an Infrastructure Engineer and Desktop Support … Engineer in the UK-you'll be responsible for the smooth operation of our network, server, VOIP systems, and overall IT support. The role will work closely with the broader IT department to lead … support, manage, and evolve the on-premises and hosted infrastructure as well as security operations. Your expertise will drive our organisations security architecture, service delivery, compliance, and business continuity planning. If you're a proactive leader with a passion for delivering high-impact IT services More ❯

Multiple Roles in Service Management (NATO - NCI Agency Locations) ! SECURITY CLEARANCE IS REQUIRED ! I currently have several exciting openings within the field of IT Service Management across NATO environments. These roles are ideal for professionals with strong ITIL backgrounds, experience in service delivery, KPI & SLA management … and a passion for continuous improvement. C004039 - Service Level Manager Location: Braine L'Alleud, Belgium Key Focus: SLA negotiations, KPI monitoring, CSI initiatives, service continuity, and contract management. Requirements: Bachelor's + 3 years of experience (or 10 years without a degree) Strong ITIL background, SLA/OLA … s degree + 3 years of experience or 10+ years of hands-on service delivery experience Knowledge of Microsoft collaboration tools, cloud services, and ITIL v4 Foundation certified Know someone who might be a great fit? Please feel free to share or repost this vacancy! Interested candidates More ❯

Select how often (in days) to receive an alert: Product Owner - Managed Desktop Services Hybrid - Solihull (3 days per week)/occasional travel to other company sites . Full Time, Permanent Here at Serco, we are seeking a Product Owner for Managed Desktop Services to join Serco's … experienced leader, versed in agile product delivery with strong technical acumen and the ability to deliver high-quality, reliable IT services that enable business productivity. As a Product Owner some of your responsibilities will include: Product Vision: Working in conjunction with the Client Technology Product … play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services More ❯

Select how often (in days) to receive an alert: Product Owner - Managed Desktop Services Hybrid - Solihull (3 days per week)/occasional travel to other company sites . Full Time, Permanent Here at Serco, we are seeking a Product Owner for Managed Desktop Services to join Serco's … leader, versed in agile product delivery with strong technical acumen and the ability to deliver a high-quality, reliable IT services that enable business productivity. As a Product Owner some of your responsibilities will include: Product Vision : Working in conjunction with the Client Technology Product … play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services More ❯

Delivery Oversight Manage the budget, demand, and capacity for DevOps & MSP, ensuring alignment between planned and actual outcomes. Define and track delivery planning, including cross-domain resource allocation. Analyze staff time distribution across support, small changes, and projects to assess the level of MSP involvement. Support … the DevOps Director in financial and budgetary management. Quality & Service Monitoring Enforce process discipline across IT, Business, and MSP, applying a continuous PDCA (Plan-Do-Check-Act) cycle to standard practices from demand to deployment. Collaborate with Quality Management to ensure high standards in deliverables and code quality. … Conduct monthly reviews of service performance reports, SLA compliance, and key performance indicators (KPIs) with the MSP counterpart and IT domain lead. Drive continuous improvement initiatives based on service reviews, addressing areas such as support ticket volumes, backlog aging, and problem management. People Management: Building a High-Performance More ❯