1 to 25 of 180 Service Delivery Manager Jobs

Core Service Delivery Manager Coventry (with hybrid working) An Introduction to Us Coventry Citizens Advice has been supporting the local community for over 80 years, providing free, confidential and independent advice on a wide range of issues, from benefits and housing to employment and debt. … committed to helping people overcome challenges whilst championing the issues that matter most to our clients. We are now looking to recruit a Core Service Delivery Manager to join us on a full-time, permanent basis, working 37 hours per week. The Benefits - Salary ...

summary The Service Delivery Manager provides strategic and operational leadership of Digital Service Delivery across the UHL Group, ensuring the consistent, safe, and high-quality provision of digital services across all hospital sites. The post holder is accountable for the performance and continuous improvement … enterprise IT Service Management (ITSM) aligned to ITIL, ensuring digital services are resilient, responsive, and clinically safe, directly supporting patient care and operational effectiveness across a complex multi-site environment. The role operates at Group level within the Technology portfolio, leading large, multi-disciplinary teams and holding responsibility ...

Title: Service Delivery Manager Salary: up to £45,000 p/a DOE (plus £5,000 car allowance) Location: Leeds We are seeking a proactive and people-focused Service Delivery Manager to take ownership of the successful delivery of IT services across … portfolio of clients. In this role, you will act as the key point of contact for service performance, ensuring contracts are delivered effectively, relationships remain strong, and service standards consistently meet expectations. Join a leading UK technology solutions provider that supports organisations across the public and private sectors. ...

Amazing Career Opportunity for a Associate Manager- IT Service Delivery!! Location: Cardiff, UK Job ID: 52250 The Associate IT Service Delivery Manager is key to ensuring an outstanding level of first and second tier IT service delivery by supervising a team … technicians to resolve incidents and service requests that are technical in nature and encompass a broad variety of technologies, including, but not limited to networking, Windows/MAC/Linux operating systems, backup, email, account administration, computer hardware and end user software, smartphone technologies, and IT compliance ...

## Service Delivery ManagerApply: In Office: Northwich, Cheshire, United Kingdom: Full time: Posted Today: R-118094**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description: **Service Delivery Manager**We are seeking a dedicated Service Delivery Manager (SDM) to oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to proper governance for account management, and implementing processes to ensure successful delivery. The Service Delivery ...

## Service Delivery ManagerApply: In Office: Northwich, Cheshire, United Kingdom: Full time: Posted Today: R-118094**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description: **Service Delivery Manager**We are seeking a dedicated Service Delivery Manager (SDM) to oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to proper governance for account management, and implementing processes to ensure successful delivery. The Service Delivery ...

news, or just browsing what’s on the market. Location: London - Hybrid (2 Days) – Travel to Milton Keynes Required Reports to: Head of IT Service and Operations The role Are you an experienced and motivatedIT Service Delivery Manager? We’re looking for someone like … lead and optimize our IT service operations! You’ll be overseeing the Service Analysts and IT Helpdesk teams, ensuring that our internal users receive seamless and high-quality IT services. This role is crucial for driving efficiency, enhancing service levels, and nurturing a customer-centric approach within ...

Description: Join our team as our SAP Service Delivery Manager. Hybrid with 1 day a week onsite in Yorkshire. DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead … most strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial ...

Service Delivery Manager We are seeking a dedicated Service Delivery Manager (SDM) to oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to proper governance for account management … implementing processes to ensure successful delivery. The Service Delivery Manager will play a pivotal role in ensuring that accounts are delivered within or exceed approved margins. Responsibilities Be responsible for the delivery of the managed service – SLA’s (KPI’s), and for driving service ...

Location: PREFRENCE IS THE SOUTH WEST - Hybrid/Remote options available, depending on location About the role We are seeking an experienced IT Service Delivery Manager to take ownership of key enterprise customer relationships within a fast-paced Managed Service Provider (MSP) environment. This … excellent opportunity for a customer-focused IT Service Management professional who combines strong relationship management skills with hands-on operational expertise. You will be responsible for ensuring consistently high service standards, managing escalations, monitoring performance and driving continuous improvement across a range of enterprise technology services. The successful ...

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence … within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous improvement ...

Summary The Service Delivery Manager is responsible for the commercial, contractual, and operational governance of managed services across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership … while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What you will do 1. Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills … technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational ...

speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Service Delivery Manager is responsible for the commercial, contractual, and operational governance of managed services across assigned customers, ensuring delivery aligns with … agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What You Will Do Service Governance & Contract Management Ensure services ...

past 25 years alone, RABI has delivered more than £250 million in direct financial support to farming people, whilst the charitys professional counselling service has provided 11,500 free sessions to farming people since 2022. RABIs wrap-around support services continue to evolve, reaching more people year on year. … RABI is on a journey to help shape a future farmers deserve. Role Overview Key Purpose The SD Co-ord Manager (Campaigns and Mental Health) leads the operational coordination of RABIs national grant campaigns and oversees the administration of counselling and related mental health services. The role line manages ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful … candidate will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management ...

This is a role for someone who takes ownership, builds structure, and makes service delivery something the business and its customers can genuinely rely on. Westbase.io operates across three core service delivery pillars: Staging and Configuration, Field Services, and NOC Services (delivered via Westbase 24/… . As the business scales, structured service governance, commercial delivery discipline, and repeatable project management are becoming critical to how we grow and retain customers. The Service Delivery Manager is a central role within the Service and Technical Directorate. ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with … client stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with … client stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with … client stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective ...

Relocate to Malta Service Delivery Manager (Consulting/Big 4) London, England, United Kingdom Job Openings Relocate to Malta Service Delivery Manager (Consulting/Big 4) About the job Relocate to Malta Service Delivery Manager (Consulting/Big 4) Our client … Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Job Type: Full Time Work Place: Onsite Location: Malta, Europe (Relocate to Malta) Relocation : VISA & Relocation ...

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity … delivered within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central ...

Description Are you ready to take ownership of essential business services that support national security and public sector operations? At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. … work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives — helping ensure our services remain resilient, customer-focused, and aligned with business priorities. Your Impact Your work at Leonardo UK will see you take the lead in solving customer problems ...

Oracle Service Delivery Manager (SC Cleared) Maidenhead, United Kingdom | Posted on 28/09/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title: Oracle Service Delivery Manager (SC Cleared) Location: UK (Remote/Hybrid) Position Type: Full-time Experience Level: 5+ years Security Clearance: SC Cleared ...