1 to 25 of 79 Service Delivery Manager Jobs

ervice Delivery Manager IT Service Delivery Manager, defence environment £55,000 to £65,000 plus enhanced employer pension contribution and private medical insurance Bristol based, predominantly onsite Hold or eligible to obtain a high-level of security clearance Opportunity to build and lead … secure IT service delivery function ABOUT THE CLIENT: We are working with a leading UK innovation organisation that supports complex, nationally important programmes across advanced engineering, technology and secure industry. Their work helps transform cutting-edge research into real-world industrial impact, with a strong focus on resilience ...

currently recruiting for a Service Delivery Manager to join a leading Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement … ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote role with one day per week required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact ...

Description: Service Delivery ManagerJob Location: London,UKJob Type: PermanentRole OverviewWe are seeking an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client. This role is responsible for ensuring high-quality service delivery, operational stability, and continuous … improvement across business-critical services. The ideal candidate will bring strong expertise in service management, ITIL practices, client stakeholder management, operational excellence, financial operations, and third-party/vendor coordination to deliver excellent customer outcomes.Key ResponsibilitiesService Operations ManagementManage day-to-day service operations for the retail client, ensuring ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement … client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery ...

Title: Service Delivery Manager (SDM)- Restaurants Location: East Finchley, England (Customer Site – Full-Time Onsite) Reports To: Executive Services Senior Manager (ESSM) Industry: Quick Service Restaurants (QSR) Position Summary The Service Delivery Manager (SDM) serves as the primary onsite operational representative … strategic restaurant customer, ensuring the successful delivery of services, achievement of contractual commitments, and continuous improvement of the overall customer experience. The SDM is a highly visible customer-facing leader who builds trusted relationships with customer stakeholders, coordinates cross-functional teams, and drives service excellence across all aspects ...

BRAND NEW role within the business. Having recently helped them secure talent in Data Engineering and Testing were now pleased to present this Service Delivery Manager role! Role Overview: Having consistently expanded their customer base, my client needs to ensure that SLAs are met across the board. … Service Delivery Manager will work on the companys managed service contracts,owning the customer relationship once a service has gone live and moved into business-as-usual (BAU). The Service Delivery Manager sits between the companys support/service desk ...

their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Job Title Service Delivery Manager (SDM) – Restaurants Location East Finchley, England (Customer Site – Full-Time Onsite) Reporting Reports To: Executive Services Senior Manager (ESSM … Position Summary The Service Delivery Manager (SDM) serves as the primary onsite operational representative for a strategic restaurant customer, ensuring the successful delivery of services, achievement of contractual commitments, and continuous improvement of the overall customer experience. The SDM is a highly visible customer-facing leader ...

Service Delivery Manager (ITIL MSP) Remote UK to £50k Are you an experienced Service Delivery Manager who would relish the opportunity to set up and establish a service delivery function from the ground up? You could be progressing your career … they could alone. Following a series of acquisitions, each business has retained its own processes, reporting and ways of working, there is no common service review framework, escalation process or consistent view of customer satisfaction. As a Service Delivery Manager you will you'll change that ...

BRAND NEW role within the business. Having recently helped them secure talent in Data Engineering and Testing – we’re now pleased to present this Service Delivery Manager role! Role Overview: Having consistently expanded their customer base, my client needs to ensure that SLAs are met across … board. The Service Delivery Manager will work on the company’s managed service contracts, owning the customer relationship once a service has gone live and moved into business-as-usual (BAU). The Service Delivery Manager sits between the company’s support ...

Service Delivery Manager Temporary Contract Job Details Client: Charnwood Borough Council Service Area: ICT and Data Security/Information Services Hours: 37 hours per week Start Date: 21 September 2026 Duration: 78 weeks Number of Roles: 1 Working Pattern Hybrid working. 3 days in the office … Council Offices Southfield Road Loughborough Leicestershire LE11 2TX Pay PAYE Rate: £22.41 per hour Job Overview Charnwood Borough Council is seeking an experienced ICT Service Delivery Manager to manage the effective operational delivery of ICT services. The role will oversee day-to-day ICT operations, service ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management … point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits ...

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. … successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading ...

MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments. SENIOR SERVICE DELIVERY MANAGER - UP TO £75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE … REQUIRED We are looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service ...

Service Delivery Manager Leeds £50k + Benefits Introduction A fantastic opportunity has arisen for an experienced Service Delivery Manager to join a well-established and growing technical services business based in Leeds . Offering a salary of £50,000 plus an excellent benefits package … strong reputation for quality, innovation and customer service. This is an excellent opportunity to play a key role in driving operational excellence and technical service delivery. Duties & Responsibilities Lead the delivery of technical services across print, data, fulfilment and mailing operations. Drive process improvements, new service implementation ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills … technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational ...

Service Delivery Manager – Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service … regulated environment. Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services. What you'll be doing Build, recruit and lead a new IT Secure ...

Junior Service Delivery Manager Milton Keynes - Hybrid £35,000 - £40,000 *Managed Services *Career Progression We're looking for an ambitious Service Delivery Administrator or Junior Service Delivery Manager with experience in a Managed Service Provider (MSP) environment to join … growing Client Success team You'll support a portfolio of customers, ensuring excellent service delivery by coordinating technical teams, monitoring SLAs, managing service reviews, producing insightful reports, and building strong client relationships We're looking for someone with: Experience in a Managed Services environment A background ...

Service Delivery Manager | Edinburgh | Hybrid Working | Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help … organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long ...

Technical & Services Director Salary: £55,000 - £65,000 Role Overview This is a role for someone who takes ownership, builds structure, and makes service delivery something the business and its customers can genuinely rely on. Westbase.io operates across three core service delivery pillars: Staging and Configuration … Field Services, and NOC Services (delivered via Westbase 24/7). As the business scales, structured service governance, commercial delivery discipline, and repeatable project management are becoming critical to how we grow and retain customers. The Service Delivery Manager is a central role within ...

ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. … work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative ...

Title: MSP Implementation & Service Delivery Manager Based: Hybrid, (with travel to Busy Bees Support Centre and nursery locations as required) Contract: Full time, Permanent Salary: Competitive DOE About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third … award-winning culture and excellence in early years care and education. As part of an exciting business transformation, we're introducing a new Managed Service Provider (MSP) model across our UK estate. We're looking for an experienced Implementation & Service Delivery Manager to lead the successful ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Delivery Manager Position Description At CGI, you'll play a leading role in delivering secure, high-quality IT services that enable critical public … sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you'll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring services continue to evolve to meet changing business needs. Working alongside experienced colleagues ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager … delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role is home ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real … impact supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. ...