1 to 25 of 86 Service Delivery Manager Jobs

Service Delivery Manager/IT Service Desk Manager Lead a busy IT Help Desk, drive IT Support Engineer performance against SLAs and champion excellent customer service. This hands-on role also provides technical expertise on IT support issues and projects while working closely with senior … leadership. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, IT Service Manager, IT Support Manager, Service Operations Manager, IT Operations Manager, Managed Services Manager, Technical Service ...

Core Service Delivery Manager Coventry (with hybrid working) An Introduction to Us Coventry Citizens Advice has been supporting the local community for over 80 years, providing free, confidential and independent advice on a wide range of issues, from benefits and housing to employment and debt. … committed to helping people overcome challenges whilst championing the issues that matter most to our clients. We are now looking to recruit a Core Service Delivery Manager to join us on a full-time, permanent basis, working 37 hours per week. The Benefits - Salary ...

working with an established and growing UK technology services provider looking to appoint a Service Delivery Manager to take ownership of key customer relationships, oversee service performance and drive continual service improvement. This is an opportunity to join a well-established business where … play an important role in maintaining strong customer relationships, ensuring service excellence and contributing to the continued growth of the organisation. About the Company Our client is a well-established UK technology and managed services provider, delivering a broad range of IT, connectivity, cloud and communications solutions to businesses ...

summary The Service Delivery Manager provides strategic and operational leadership of Digital Service Delivery across the UHL Group, ensuring the consistent, safe, and high-quality provision of digital services across all hospital sites. The post holder is accountable for the performance and continuous improvement … enterprise IT Service Management (ITSM) aligned to ITIL, ensuring digital services are resilient, responsive, and clinically safe, directly supporting patient care and operational effectiveness across a complex multi-site environment. The role operates at Group level within the Technology portfolio, leading large, multi-disciplinary teams and holding responsibility ...

Location: GBR - CC Hatfield Adm | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamJunior Service Delivery Manager (Service Delivery Manager 1) Based in Hatfield with hybrid and options.NB: There will be an expectation to be on-site … days per weekThe Junior Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.What you’ll doThe role provides hands-on exposure ...

Confidential Opportunity | Service Delivery Manager | North Birmingham Leading Service Delivery Within a Growing IT/Cloud Services MSP environment £45,000 - £55,000 + up to 10% bonus + Strong Package | Office-based | Growing MSP Are you an experienced Service Desk Manager/… Service Delivery Manager who knows that great IT service is about more than closing tickets? This could be the opportunity you've been looking for. A well-established, ambitious Managed Service Provider (MSP) is looking for a Service Delivery Manager to take ...

work in a company where people truly BELIEVE in what they're doing!Job Description:Service Delivery ManagerWe are seeking a dedicated Service Delivery Manager (SDM) to oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing … customer service experience, adhering to proper governance for account management, and implementing processes to ensure successful delivery. The Service Delivery Manager will play a pivotal role in ensuring that accounts are delivered within or exceed approved margins.As a Service Delivery Manager you will ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused … service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service ...

Location: PREFRENCE IS THE SOUTH WEST - Hybrid/Remote options available, depending on location About the role We are seeking an experienced IT Service Delivery Manager to take ownership of key enterprise customer relationships within a fast-paced Managed Service Provider (MSP) environment. This … excellent opportunity for a customer-focused IT Service Management professional who combines strong relationship management skills with hands-on operational expertise. You will be responsible for ensuring consistently high service standards, managing escalations, monitoring performance and driving continuous improvement across a range of enterprise technology services. The successful ...

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise ...

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise ...

Service Delivery ManagerLocation: Leeds, West YorkshireSalary: Competitive + BenefitsWorking Pattern: Hybrid - £45-55KThe OpportunityA growing and ambitious technology services business is looking to appoint a Service Delivery Manager to help lead and develop its service operations function.This is a highly visible role, responsible … overseeing both Service Desk and Professional Services teams, ensuring customers receive an exceptional service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence … within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous improvement ...

past 25 years alone, RABI has delivered more than £250 million in direct financial support to farming people, whilst the charitys professional counselling service has provided 11,500 free sessions to farming people since 2022. RABIs wrap-around support services continue to evolve, reaching more people year on year. … RABI is on a journey to help shape a future farmers deserve. Role Overview Key Purpose The SD Co-ord Manager (Campaigns and Mental Health) leads the operational coordination of RABIs national grant campaigns and oversees the administration of counselling and related mental health services. The role line manages ...

Service Delivery Manager London (Hybrid) £60,000 - £75,000 We are looking for an organised, proactive and people focused Service Delivery Manager to join our clients growing team. You will be leading Level 1, Level 2 Support teams and Project Engineers, take ownership … delivery of managed services and client projects. As our client continues to grow and take on more clients and projects, they need an experienced Service Delivery Manager who can bring structure, accountability and consistency. You’ll ensure clients receive fast, reliable and friendly support, all SLAs ...

Service Manager Role Purpose The SAP Service Manager is responsible for the effective end-to-end management and delivery of SAP application and integration services across a complex SAP landscape including SAP ECC, SAP APO, SAP BW and SAP PI. The role provides … service management interface between business stakeholders, internal IT teams, SAP functional and technical teams, infrastructure teams and third-party service providers. The successful candidate will have a good working knowledge of SAP landscapes and integration, sufficient to understand system dependencies, assess service impact, challenge technical teams ...

Service Delivery Manager Newport – hybrid Permanent | £62,000 + Benefits The Opportunity Reed Technology is partnering with a leading organisation to recruit an experienced Service Delivery Manager . This is an exciting opportunity to take ownership of a portfolio of critical IT services delivered … through a strategic partner and supplier network. Working within a SIAM environment, you will act as the service integrator, ensuring suppliers consistently deliver against agreed service levels, KPIs and contractual commitments while driving continuous service improvement across the business. This role combines both technical and stakeholder-facing ...

Greater London 45000 - 55000 per annum + + Holiday + Pension PermanentRegional IT Services Delivery ManagerNorth London/Multi-Site45,000 – 55,000 + 25 Days Holiday + Pension Excellent opportunity for an experienced IT Support Manager, IT Operations Manager or Service Delivery Manager … excellent technology experience.This organisation is investing in its technology function and is looking for someone who can take ownership of day-to-day IT service delivery whilst driving improvements across support, systems and processes.Reporting into the IT Director, you will manage IT support services across a portfolio ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term … contract. The business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three ...

Position Description:CGI helps clients achieve lasting business outcomes through dependable, high-quality services that evolve with their needs. As a Service Delivery Manager, you’ll play a key role in delivering successful client engagements, ensuring service commitments are met while identifying opportunities to improve performance … create additional value. You’ll have the autonomy to take ownership of service outcomes, bring fresh thinking to challenges and build trusted relationships across CGI, our clients and delivery partners. Working within a collaborative community of experts, you’ll lead teams, manage risk and financial performance, and help ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence … within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve click apply for full job details ...

exciting opportunity for internal candidates to progress within a growing and high performing part of Softcat's business, as a Tech Tower Service Delivery Manager. As you will know, the SD Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. … experiences in a different department, we encourage all our employees to develop and grow with us.What you'll be doingAs a Tech Tower Service Delivery Manager, you will be the first point of contact for customer, partner and internal queries relating to our Managed Services, with ...

exciting opportunity for internal candidates to progress within a growing and high performing part of Softcat's business, as a Tech Tower Service Delivery Manager. As you will know, the SD Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. … experiences in a different department, we encourage all our employees to develop and grow with us.What you'll be doingAs a Tech Tower Service Delivery Manager, you will be the first point of contact for customer, partner and internal queries relating to our Managed Services, with ...

exciting opportunity for internal candidates to progress within a growing and high performing part of Softcat's business, as a Tech Tower Service Delivery Manager. As you will know, the SD Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. … experiences in a different department, we encourage all our employees to develop and grow with us.What you'll be doingAs a Tech Tower Service Delivery Manager, you will be the first point of contact for customer, partner and internal queries relating to our Managed Services, with ...