1 to 25 of 27 IT Support Jobs in the East Midlands

exceptional team." About the Role You’ll be working with the latest Microsoft technologies and gaining hands-on experience with Azure as we transition away from on-premise infrastructure. It’s a fantastic environment for tech development, with major projects lined up for 2025 and a strong commitment to investing in cutting-edge solutions. Responsibilities Deliver prompt and effective … 1st line support across server/desktop OS, hardware, software, networks, and backups. Assist with hardware/software roll outs, including travel and overnight stays across the UK. Qualifications 3+ years in IT Support/1st/2nd Line/Help desk/Service Desk Active Directory, Group Policy, Azure AD, Microsoft 365 Router, firewall, Wi-Fi More ❯

Perfect role for an experienced IT Support Engineer who enjoys providing 2nd Line IT Support across core technologies. This role will be great for career development with scope to move to 3rd Line. Technologies include: Windows Server, Office 365, Active Directory, Cisco Networking, VMWare, Hyper V. This role is based on-site, Monday to Friday, so … you will need to live within a commutable distance to Market Deeping. IT Support Engineer - 2nd Line Support Location: Market Deeping - On-site - Monday through to Friday. Salary: Negotiable dependent upon experience Required Skills Strong knowledge of Windows server (2016, 2019, and 2022) Microsoft Active Directory and Exchange experience Knowledge of networking technologies including VLAN’s , routing More ❯

Job Title: IT Support Engineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT Support Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT Support Engineer, you … will play a vital role in enhancing the company's IT infrastructure, ensuring reliability, security, and efficiency. You will be working closely with the Infrastructure Team, Lead Infrastructure Engineers and Infrastructure Manager to ensure the smooth running of the IT Infrastructure, in addition to carrying out new and exciting projects! Key Responsibilities: • Aid on the design, implementation, and … maintenance of the company's IT infrastructure. • Collaborate with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry More ❯

3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role … will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The … role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite … a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits … within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing More ❯

IT Support Engineer Days of Work: Monday to Friday, 37.5hrs a week Location: Dual site – Barrow Upon Soar, Glenfield The Role To be the first point of contact for all IT support queries and provide responsive, user-friendly assistance across the business. You’ll play a key role in maintaining the day-to-day operation of … our IT systems. Your responsibilities will include managing user accounts and permissions, setting up and troubleshooting hardware and software, and helping to ensure our IT environment is secure, efficient, and fit for purpose. Your responsibilities will include: • Act as the first point of contact for all IT support queries. • Log, prioritise, and resolve support tickets … promptly and professionally. • Provide IT support to staff in person and remotely. • Set up new starters and manage leavers, including accounts and access. • Manage user accounts and permissions (Active Directory, Microsoft 365). • Troubleshoot and resolve issues with desktops, laptops, mobile devices, printers, and meeting room equipment. • Set up and configure IT hardware, including computers, phones, and More ❯

IT Support Engineer Days of Work: Monday to Friday, 37.5hrs a week Location: Dual site – Barrow Upon Soar, Glenfield The Role To be the first point of contact for all IT support queries and provide responsive, user-friendly assistance across the business. You’ll play a key role in maintaining the day-to-day operation of … our IT systems. Your responsibilities will include managing user accounts and permissions, setting up and troubleshooting hardware and software, and helping to ensure our IT environment is secure, efficient, and fit for purpose. Your responsibilities will include: • Act as the first point of contact for all IT support queries. • Log, prioritise, and resolve support tickets … promptly and professionally. • Provide IT support to staff in person and remotely. • Set up new starters and manage leavers, including accounts and access. • Manage user accounts and permissions (Active Directory, Microsoft 365). • Troubleshoot and resolve issues with desktops, laptops, mobile devices, printers, and meeting room equipment. • Set up and configure IT hardware, including computers, phones, and More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure … protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer More ❯

IT Support Desk Engineer Derby Permanent £22,000 - £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven … track record spanning 20+ years. Start ideally June/July 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault … tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service More ❯

level: 8 Location: Chesterfield, UK We are looking for a self-motivated and organised individual to join a small but focussed central team working in a modern, scaling internal IT function based on a SaaS/PaaS cloud-based infrastructure. You will work closely with the team to help galvanise the recently merged set of individual companies into a … single, standardised organisation with a high-quality IT function. You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping … of SaaS & PaaS applications and acting as an escalation point within the team. Complete the onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management More ❯

Role: 2nd Line Support Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier IT solutions to a diverse range of clients. What … You'll Do: Provide remote and onsite IT support to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and software solutions Assist with cybersecurity measures and best practices Work with senior engineers on complex technical projects Deliver excellent customer service and … ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active Directory, networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a fast-paced More ❯

excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the … go-to person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close … support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + More ❯

Role: IT Support Engineer Location: Ilkeston Salary: £25,000 - £30,000 About the Role: An exciting opportunity has arisen for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will … work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high-quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and More ❯

Role: IT Support Engineer Location: Ilkeston Salary: £25,000 - £30,000 About the Role: An exciting opportunity has arisen for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will … work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high-quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and More ❯

be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly … is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . More ❯

Are you passionate about cloud technology and keen to play a hands-on role in supporting modern IT environments? At Apogee, we are looking for a proactive IT Systems Support Engineer to join our dynamic internal IT team. This is a critical role focused on delivering high-quality support across our hybrid infrastructure - spanning both … on-premise systems and a growing cloud environment. You will be at the forefront of ensuring seamless access to IT services for users across the UK and Europe, with a particular emphasis on Microsoft 365, Azure, Entra ID (Azure AD), and virtualisation platforms. From managing user accounts and troubleshooting connectivity issues to supporting cloud migrations and monitoring system performance … you will help drive the effectiveness, security, and scalability of our IT operations. This role offers a fantastic opportunity to deepen your experience with cloud technologies in a fast-paced, collaborative environment where innovation and service excellence go hand in hand. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch More ❯

IT Support Analyst – Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most advanced production facilities … sports, and music. This is a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows 10/11, Active Directory, and … You’re comfortable being the first point of contact, communicating clearly and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on More ❯

Job Purpose ? To provide Technical IT support to users of ICS services from first point of contact to incident resolution ? To identify, diagnose, resolve and document technical IT problems and incidents ? Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and … email, web form or telephone 2. To perform effective incident resolution relating to the authority?s software and hardware to include computers, laptops, telephones, mobile devices and any other IT related associated peripherals at local and remote locations. Undertake technical problem management and root cause analysis 3. Configure and implement new computer systems as part of a desktop refresh … to continue to work with the Service Desk Manager and customers on breached calls where the resolution falls outside of agreed targets. This also includes logging, reporting and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite More ❯

Mercedes AMG HPP – Formula 1 - IT Support Engineer Trackside Northampton - Ongoing contract This amazing long-term contract role for an IT Support Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business Mercedes AMG HPP, based in Brixworth, Northamptonshire. You will be a key member within the team and … Engineering projects. The role is based 100% on site in Brixworth and will be responsible for factory based F1 track support. This role will include some factory-based track support of race weekends outside of normal working hours that will requiring some weekend and weekday late/night shift work. We're looking for a candidate who has good … experience in 1st and 2nd line IT support and who may be able improve reliability and availability across the IT application and infrastructure landscape. Ideally, we're looking for a candidate with good knowledge and experience in: Enterprise application, middleware and infrastructure technologies Database support, administration and optimisation Capacity, performance and availability monitoring Security, vulnerability and More ❯

Contract Duration: 12-Months Rate: £25.15 per hour Location: Derby, Onsite Eligibility: British Nationals Only Your New Role We are seeking a skilled Interim SC Cleared IT Support Technician to join our dynamic hardware team. The ideal candidate will have experience in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software … on a rotational basis. Your Responsibilities * Collaborate with the hardware team to diagnose and repair laptops and desktops. * Perform system builds and configurations for both laptops and desktops. * Provide support at the Tech Bar, assisting employees with IT-related issues on a rota basis (5 times a week). * Manage software BAU tasks, ensuring business operations run smoothly. … Troubleshoot and resolve second-line tickets efficiently. * Deliver remote desktop support to users, diagnosing and resolving technical problems remotely. * Maintain documentation of technical issues and solutions for knowledge sharing. You Will Have * Active SC Clearance * Proven experience in IT support, with a focus on hardware diagnostics and repair. * Strong understanding of laptop and desktop builds. * Proficiency in More ❯

Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Apprentice IT Software Support Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Vacancy Description Role Purpose: Working in a team and responsible for providing excellent customer service and timely resolution to … by the business at all times. To be customer focused with a friendly personality and the confidence to deal with customers and colleagues over the telephone answering 1st line support calls. To support strong team ethics and help maintain a 'Can Do' attitude. To ensure incidents or problems are escalated to the correct levels. Key Responsibilities: Answering the … phone to customer base Logging call incidents and providing support to achieve Incident and Problem resolution or escalation Ensure customer issues are addressed promptly and within internal SLA's Help support a wide range of bespoke software packages, as well as various operating systems and networks Provide excellent customer service with a proactive approach. Ensure customer service delivered More ❯

to complete the online application and would like this in an alternative format, please contact Mary-Anne or Amy We have an exciting opportunity to join our Digital and IT team and be part of providing technical support and advice. We are looking for someone who can be proactive in providing IT support, advice and one … Club site operations. You will be integral to ensure the smooth operations of a multi-faceted organisation. We are looking for someone who: Has a GCSE or equivalent in IT and good general education Knowledge of computer architecture, databases and a good knowledge of Office products, cloud technology and an awareness of Cyber security. Is confident, well organised and … able to communicate with a wide variety of people. Can work as part of a team and on their own initiative. It would be desirable to have an A level, HNC or higher in IT or an industry specific qualification such as CompTIA, Microsoft or ITIL. Full training will be provided in specific systems. The post is full More ❯

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best … solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms across Cloud, Comms, Distribution and Hardware. This is a Technical and varied role offering the successful candidate the opportunity to … work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can handle the expected load and recover from failures. Training will be available to develop More ❯

You will be part of a small IT support function supporting internal end users. You will take support calls from colleagues and apply fix solutions to IT incidents. You will work with senior IT colleagues to resolve more complex issues. Incidents can vary between cloud, networks and hardware. Role The role requires the following: Provide … 1st line user support and logging, using IT Service Management tool New build, rebuild workstation rollout Account management and administration Diagnose and resolve basic technical issues related to hardware, software, and network connectivity Communicating effectively with colleagues to resolve IT related issues Training will be provided. Training Potential full-time role upon successful completion of the apprenticeship … and Friday 7.30am-1pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Tuesday, 15th July 2025 Start Date Tuesday, 22nd July 2025 Desired Skills Communication skills IT skills Attention to detail Qualifications English GCSE, grade C/4 (Desired) IT or Digital Related Qualification GCSE, grade C/4 (Desired) Maths GCSE, grade C/ More ❯

Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice IT Support Technician role is the perfect opportunity for you! You’ll get the chance to develop real world IT skills, troubleshoot hardware all while earning and learning! Role As … an IT Apprentice, you’ll be working closely with our First, Second and Third Line technicians as they support our existing and new customers’ IT requirements. You’ll have a keen interest in IT and must be able to work as part of a busy support team. Working closely with other departments you will need … a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures. Throughout the program, you will receive dedicated support from your tutor More ❯