4 of 4 ITIL Certification Jobs in the Midlands

other people and communicates effectively within the team and with clients. Advantageously someone with an understanding of SQL and possesses ability create queries to manipulate and retrieve data. Any ITIL qualifications would be beneficial Someone happy to travel across the UK to support customer systems. With full UK driving licence. We offer: Working in a very close-knit team More ❯

range of non-direct reports within the wider IS team. A strong background in Service management roles, with solid understanding of service management frameworks and processes High level of ITIL awareness, preferably supported by ITIL certifications. Understanding of Agile software development and Project Management practices. Innovative and positive team player with excellent communication and service skills, confident in More ❯

Active Directory * Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. * Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) * Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured * Possess excellent communication skills with the ability to explain technical concepts to non More ❯

improvements. Key Requirements of the IT Service Manager: • 7+ years’ experience in IT Service Management, with at least 3 years in a leadership or managerial capacity.• Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management.• Strong understanding of risk management, compliance, and governance frameworks.• Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or … equivalent.• ITIL v4 Foundation (required); advanced ITIL certifications highly desirable.• Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at Do you know someone great? We’ll thank you with More ❯