Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
connectivity, VP, and VDI Services Ideally you will have experience in supporting mobile collaboration using Blackberry Work apps Experience of having worked in an ITIL v3 or v4 Framework environment – ITILCertification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
connectivity, VP, and VDI Services Ideally you will have experience in supporting mobile collaboration using Blackberry Work apps Experience of having worked in an ITIL v3 or v4 Framework environment - ITILCertification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. More ❯
Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITILcertification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time More ❯
internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms More ❯
platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITILCertification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯
nearshore, or global service transitions. Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree is a plus. ITILcertification, particularly in Service Transition, is highly desirable. Tools and Technologies: Proficiency with enterprise service management tools such as ServiceNow. Familiarity with cloud More ❯
platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITILCertification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Outokumpu Chrome Oy
Networking would be beneficial Experience supporting corporate WAN, LAN & WLAN environments Excellent analytical and problem-solving skills Strong communication and interpersonal skills in English ITIL Qualified - Minimum Foundation level What Outokumpu Offers Competitive salary and benefits package Hybrid Work Opportunities for professional growth and development A dynamic and international More ❯
qualification or relevant experience in management of complex clinical IT systems Desirable Clinical IT system formal training/qualifications Level 3 Qualification in IT ITIL Qualification PRINCE 2 Foundation Evidence of continuous self-development Personal Attributes & Skills Essential High levels of concentration where work patterns can be unpredictable Ability More ❯
and mitigation tasks with Risk Owners Manage and raise risks, where a risk to service has been identified Key skills & qualifications You will have ITILcertification Ability to assimilate information quickly, clearly identifying key risks and gaps, issues, and present information concisely Have a proven track record in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
and mitigation tasks with Risk Owners Manage and raise risks, where a risk to service has been identified Key skills & qualifications You will have ITILcertification Ability to assimilate information quickly, clearly identifying key risks and gaps, issues, and present information concisely Have a proven track record in More ❯
focused improvement. Person Specification Qualifications Essential Educated to diploma level or equivalent experience Training qualification or equivalent experience of training delivery/planning Desirable ITIL Qualification Experience Essential Experience of comprehensive patient systems to support the provision of patient care Desirable Previous NHS experience Previous Patient Systems experience Skills More ❯
focused improvement. Person Specification Qualifications Essential Training qualification or equivalent experience of training delivery/planning Educated to diploma level or equivalent experience Desirable ITIL Qualification Training Qualification Experience Essential Experience of comprehensive clinical patient systems e.g PAS/EPRs Desirable Previous NHS experience Experience of Trust systems i.e. More ❯
accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * ITILCertification is preferred * Experienced working with, troubleshooting and improving Windows Server technologies, Windows 10 and Office 365 * Understanding of telephony, including mobile devices More ❯
accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * ITILCertification is preffered * Experienced working with, troubleshooting and improving Windows Server technologies, Windows 10 and Office 365 * Understanding of telephony, including mobile devices More ❯
with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company More ❯
with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company More ❯
accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: • ITILCertification is preffered • Experienced working with, troubleshooting and improving Windows Server technologies, Windows 10 and Office 365 • Understanding of telephony, including mobile devices More ❯
organisations by embedding structure, governance, processes & assurance across asset management, service management, supplier management, contract management, support & infrastructure management. You will need to be ITIL certified (Foundation level minimum) & have a thorough understanding and expertise around ISO 27001 business continuity planning (BCP) enabling you to support the organisation as More ❯
with Microsoft Office applications, particularly Windows Operating Systems, Microsoft Office (including Word, Excel, Outlook) Desirable Knowledge of typical IT infrastructure defects and terminology Understanding ITIL principles Have an understanding of typical service desk scenarios that can be reported through to the service desk Qualifications Essential Microsoft Certified Professional (MCP … or qualified to a similar level by experience Demonstrate an appropriate level of IT competency Desirable Working towards additional recognised IT qualifications ITIL (Information Technology Infrastructure Library) qualifications or experience, or similar service management standards. Training. Essential Proven commitment to personal development as evidenced through attendance at a range … of training/development events Desirable ITIL Qualification Customer Services Training Physical Attributes Essential Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness More ❯
of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for … a complex corporate environment. Minimum 12 months experience with Microsoft Navision (versions 3.7 to 4.0, client version 2009). Experience working in a structured ITIL based service delivery framework. Must have a flexible approach and excellent interpersonal skills – the ability to work and independently and as part of a … Skills and Experience: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. Experience with Navision manufacturing modules. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure. Experience with Microsoft SQL databases. French or More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
and rapid communication of Major Incidents to affected customers Assist as part of the escalation ownership as defined in the Customer Service Plan Promoting ITIL based working practices and ensuring ITIL qualification is obtained by all members of Service Desk. Hold responsibility for ensuring that all members of … not be afraid to get involved in unfamiliar areas of technology Excellent attention to detail in addition to good time management and organisation skills ITIL 4 Foundation or above qualification Must be flexible and work as part of a team Strong self-motivation and the ability to motivate others More ❯