1 to 25 of 27 ITIL Foundation Certificate Jobs

understand the role in more detail, please refer to the attached job description and person specification. About us We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people … development Desirable Project management qualification e.g. PRINCE2 Practitioner, Agile PM, MSP or other A degree, preferably in IT, Health Informatics, or a related field ITIL Foundation Certificate or equivalent relevant experience gained through experience working in an ITIL based environment Experience Essential Experience of project management ...

environment. Experience working with a broad range of stakeholders, suppliers, and technical teams. Strong understanding of change governance, risk management, and service delivery principles. ITIL Foundation certification (or equivalent) is desirable. Relevant experience may be considered in place of formal qualifications. Where not already held, the successful candidate … will be expected to achieve ITIL Foundation certification within 12 months of appointment. Good understanding of modern cloud hosting, deployment, and release technologies, including CI/CD pipelines, infrastructure-as-code, and cloud-based platforms. Ability to engage effectively with technical teams to assess deployment approaches, release risks ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

similar platforms. Strong analytical and problem-solving skills with the ability to identify trends and patterns. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. What We're Looking For A customer-focused support professional with strong troubleshooting skills. Someone who can work effectively ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. … ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email ...

managing your workload. The ability to explain technical information to non-technical users. Experience working collaboratively across technical teams and with third-party suppliers. ITIL Foundation certification or equivalent experience (desirable). Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential … Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer ...

skills. Strong customer service and communication skills. Desirable Experience with Microsoft Azure and Intune. Knowledge of cyber security principles. Experience supporting cloud-based environments. ITIL Foundation certification. Coding in SharePoint and Power Apps Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. CPC - Big enough ...

sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications - Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). - ITIL Foundation certification (preferred). ...

Code tools. Scripting skills in PowerShell, Bash or Python. Experience with Grafana, Prometheus or Azure Monitor. Knowledge of DevOps practices and hybrid cloud environments. ITIL Foundation certification. What's on Offer? 12-month contract £60.00 - £66.96 per hour (Inside IR35) Hybrid working with 3 days onsite in Reading ...

support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing ...

equivalent experience/specialist knowledge and expertise Recognised management qualification or equivalent experience GCSE level (Maths & English) Desirable Relevant IT Qualifications (e.g. PRINCE2) ITIL Foundation certificate. Knowledge and Experience Essential Strong customer care experience including dealing with key stakeholders and resolving difficult issues Specialist knowledge and experience … workload; Initiates plans and modifies IM&T work programmes e.g. for training packages, new reporting processes, new computer systems. Desirable Experience of working within ITIL framework procedures Trained and have experience of Secure ID Checking Experience of working with SLA's and working to defined KPI's Experience working ...

AppDynamics, Grafana, Azure Monitor, or equivalent. Understanding of cloud platforms (Azure, AWS, or GCP). Familiarity with APIs, middleware, and integration technologies. Knowledge of ITIL principles and service management best practices. Excellent problem-solving and analytical abilities. Strong communication and stakeholder management skills. Ability to perform under pressure during … critical incidents. Strong collaboration and teamwork mindset. Ability to prioritise workload effectively in a fast-paced environment. ITIL Foundation Certification. Experience working within Agile and DevOps environments. Exposure to automation and scripting technologies (PowerShell, Python, Bash, etc.). Experience supporting cloud-native applications and microservices architectures. ...

work independently whilst collaborating with wider business teams. Desirable Experience supporting retail or multi-site environments. Microsoft Dynamics certifications. Shopify Partner or integration experience. ITIL Foundation certification. Active Directory and remote support experience. What's on Offer Permanent opportunity. Hybrid working with 4 days per week onsite ...

levels of customer satisfaction. Support continuous service improvement initiatives and contribute to team knowledge sharing. Work in line with established IT processes, procedures, and ITIL best practices. Collaborate with colleagues to achieve team objectives and maintain excellent service standards. Skills & Experience Essential Previous experience in a Deskside Support, Desktop … skills. Ability to prioritise and manage multiple workloads effectively. Strong attention to detail and a methodical approach to problem resolution. Experience working within an ITIL-based support environment. Confident working directly with end users at all levels. Desirable Experience working within complex or multi-vendor IT environments. Experience negotiating ...

driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL Foundation certification. Experience within secure or government environments. What We're Looking For Strong customer-focused approach. Excellent verbal and written communication skills. ...

environment. Desirable Experience mentoring junior IT engineers. Previous experience working within the education sector. Microsoft Intune/Mobile Device Management. Hyper-V or VMware. ITIL Foundation certification. Apple/iOS device management. Knowledge of safeguarding or education-based IT environments. What's Required Full UK driving licence ...

with modules such as ITSM and other enterprise workflows Excellent troubleshooting, analytical and problem-solving skills Solid understanding of IT service management principles and ITIL frameworks Ability to communicate effectively with technical and non-technical stakeholders Self-motivated with strong organisational and prioritisation skills Desirable Experience Exposure to ServiceNow … Legal Service Delivery Experience supporting a ServiceNow greenfield implementation or major platform rollout ServiceNow certifications such as Certified System Administrator or Implementation Specialist ITIL Foundation certification Experience within a professional services, legal or regulated environment This is an excellent opportunity for a ServiceNow Administrator seeking a role within ...

decisions and drive continuous improvement initiatives. Take full ownership of key projects, delivering at pace while maintaining quality, in line with business objectives. Embed ITIL‐aligned incident, problem, change, and asset management processes, owning the ITSM toolset, service catalogue, and knowledge base. Own and manage all group IT infrastructure … performance optimisation (load times, application speed, latency management). Experience providing senior‐level escalation support for complex infrastructure, firewall, networking, and systems issues. ITIL Foundation certification (or above) and hands‐on experience with ITSM platforms and reporting. Solid understanding of cyber security controls and compliance frameworks (e.g. Cyber ...

initiatives. Experience managing service performance, governance, and reporting. Excellent communication and influencing skills. Ability to work effectively within secure and complex environments. Desirable Skills ITIL Foundation certification or equivalent Service Management experience. Experience working within highly regulated or secure environments. Active DV Clearance. What We're Looking ...

party systems. Experience configuring reports, notifications and platform administration. Experience managing and maintaining CMDB health. Strong troubleshooting, analytical and problem-solving skills. Understanding of ITIL principles. ServiceNow certifications (e.g. Certified System Administrator or Certified Implementation Specialist) desirable. ITIL Foundation certification desirable. Experience within the legal sector desirable. ...

department meets Service Level Agreement targets. Assisting with software and hardware installations either through support or managed pieces of work. Enable the departments ITIL processes, providing professional guidance and execution of Incident Management and Request Fulfilment. Where relevant, escalating calls to third-line technical support staff or 3rd party … Essential Higher National Diploma in IT (HND). Hold local training qualification such as AET or willing to work towards in first year. Desirable ITIL Foundation Certificate. Experience Essential IT Literate and practical experience of Windows software, e.g. Word, Excel etc. Application incident and problem management skills. Understanding ...