1 to 25 of 50 ITIL Foundation Certificate Jobs

Virtualisation and Storage Infrastructure Architect

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation … network design, firewall rule flow, VLANs, VPNs, Cisco infrastructure, and secure access architecture. Identity & Access Management - Knowledgeable in Active Directory, Okta, Microsoft PKI, and certificate lifecycle management. Technical Leadership - Proven ability to lead complex projects, resolve technical challenges under pressure, and deliver on deadline-driven objectives. Documentation & Solution Design ...

Change Manager

Hiring Organisation
ARM
Location
City of London, London, United Kingdom
Employment Type
Contract
Contract Rate
£495/day Inside IR35
stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management … service delivery. Must-Have Skills & Experience Very Strong experience in IT Service Management, Service Delivery, or Service Operations . Strong hands-on experience in ITIL processes : Change Management Major Incident Management Service Request Management Service Level Management Experience owning and governing the end-to-end Change Management lifecycle . ...

Service Delivery Manager

Hiring Organisation
CGI
Location
City of Belfast, United Kingdom
Employment Type
Full Time
confident working with senior client stakeholders, driving continuous improvement, and ensuring services are delivered efficiently, securely, and in line with contractual commitments. Essential qualifications •ITIL Foundation certification (or equivalent IT Service Management qualification). •Proven experience managing IT service delivery within complex operational environments. •Strong knowledge of ITSM … delivering services within the UK public sector. •Knowledge of cloud-hosted services and digital transformation programmes. •Experience with ServiceNow or other enterprise ITSM platforms. •ITIL Managing Professional, ITIL Expert, or progression towards advanced ITIL certification. •Experience supporting organisational change management initiatives. •Relevant academic or professional qualifications ...

Print Management Engineer

Hiring Organisation
MSP Talent Bridge Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £35,000 per annum
support experience Desirable Experience with PaperCut, uniFLOW, Equitrac or similar print management platforms Knowledge of Microsoft 365, Azure and cloud print technologies Understanding of ITIL service management principles ITIL Foundation Certification Microsoft certifications Vendor certifications relating to print technologies Degree, diploma or equivalent qualification in Information Technology ...

Applications Services Analyst (Permanent)

Hiring Organisation
New Look
Location
Weymouth, Dorset, United Kingdom
Salary
£ 60 K
data platforms and reporting technologies (e.g. Power BI, Databricks or similar) would be beneficial.Experience using IT Service Management tools such as ServiceNow or Jira.ITIL Foundation certification or equivalent experience (desirable).Strong analytical and problem-solving skills with the ability to investigate complex technical issues.Excellent communication and stakeholder management skills ...

1st Line IT Support Engineer

Hiring Organisation
Bidwells
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
team. Full UK driving licence and own transport for occasional office visits. Desired: Experience working in a professional services or multi-site environment. ITIL Foundation certification or familiarity with ITIL practices. Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.). Experience liaising with 3rd party suppliers ...

Technical Support Analyst - Advanced

Hiring Organisation
Bristol NHS Foundation Trust
Location
Bristol, BS2 8EJ, United Kingdom
Salary
£49387.00 to £56515.00
technical governance. It also involves mentoring colleagues, evaluating emerging technologies and delivering infrastructure improvements that enhance efficiency and reduce costs. About us Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead … stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich ...

Service Delivery Manager

Hiring Organisation
Michael Page Technology
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
options. Profile A successful Service Delivery Manager should have: Proven experience working with managed service providers and third-party IT suppliers. Strong understanding of ITIL service management processes. Experience across Service Desk, Incident, Problem, Change and Release Management. Strong knowledge of service management platforms such as ServiceNow, Remedy … Windows desktop technologies. Strong documentation, analytical and problem-solving skills. Ability to work independently with minimal supervision. Degree-level education or equivalent experience. ITIL Foundation certification (or higher). Minimum of 5 years' experience within IT and business environments. Job Offer A fixed-term contract role with ...

Senior IT Customer Support Analyst, Desktop Support

Hiring Organisation
KBR
Location
Guildford, Surrey, United Kingdom
Salary
£ 70 K
manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience ...

Senior IT Procurement Technician

Hiring Organisation
The Christie NHS FT
Location
Manchester, M20 4BX, United Kingdom
Salary
£32073.00 to £39043.00
summary Are you a tech-savvy professional with a passion for procurement and IT support? The Christie NHS Foundation Trust is seeking a Senior IT Procurement Technician to manage end-to-end hardware and software procurement, support technical diagnostics, and contribute to build automation and equipment preparation.This role blends … Senior IT Procurement Technician, you will play a vital role in ensuring the smooth delivery and support of IT services across The Christie NHS Foundation Trust. Your responsibilities will include:o Manage end-to-end procurement of IT hardware and software, ensuring timely and accurate fulfilment of requests.o Deliver ...

Service Desk Apprentice

Hiring Organisation
Coforge
Location
Greater London, England, United Kingdom
devices VPN connectivity User account and access-related issues Escalate complex technical issues to Level 2 or Level 3 support teams as required. Follow ITIL-based Incident, Request, and Problem Management processes. Maintain accurate documentation of incidents, root causes, resolutions, and ticket updates. Deliver a high level of customer … written communication skills. Ability to work effectively in a fast-paced, customer-focused environment. Willingness to work in shifts, if required. Preferred Qualifications ITIL Foundation Certification or basic knowledge of ITIL processes. Experience supporting remote users and hybrid work environments. Exposure to Microsoft 365 administration and cloud ...

Service Desk Support Analyst

Hiring Organisation
FRP Group
Location
Brentwood, Essex, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
e.g., Microsoft 365, collaboration tools, and FRP-specific systems). Maintain accurate records of all interactions and resolutions in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist in creating and maintaining knowledge base articles to support self-service and team efficiency. … Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies Analytical thinking ...

2nd Line Service Engineer - IT (24/7 Shift)

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum + 20% Shift Allowance (£38,400 OTE)
shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion ...

2nd line Service Desk Shift Manager

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£38000 - £40000/annum + 20% Shift Allowance (£48,000 OTE)
Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams ...

Solution Architect (City of London Police)

Hiring Organisation
City of London
Location
London, United Kingdom
Salary
£ 60 K
critical national infrastructure.Qualifications & ExperienceYou will ideally have a degree in Computer Science, Engineering or a related discipline, or equivalent demonstrable experience, together with ITIL Foundation certification and evidence of continued professional development.Why Join Us This is an opportunity to work on technically challenging and strategically important programmes spanning ...

SIAM Change and Software Asset Configuration Manager

Location
United Kingdom
Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment. Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable. Experience ...

SIAM Change and Software Asset Configuration Manager

Location
Greater London, England, United Kingdom
Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment.Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable.Experience of managing ...

AWS Devops Engineer

Hiring Organisation
Leidos
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 55 K
Certified DevOps Engineer – Professional or equivalent certificationProficiency in Terraform, AWS CDK, or CloudFormationExperience with Ansible for configuration managementStrong scripting skills (e.g., Python, PowerShell, Bash)ITIL Foundation Certification or experience with ITIL-based environmentsClearance Requirements:BPSS pre-screening required to startClearance for Role SCMust be a UK Citizen ...

Sr. FinOps Engineer (68022)

Location
Greater London, England, United Kingdom
ITFM, or Flexera One for cost managementBackground in financial modelling, management accounting, or FP&AData engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt)ITIL Foundation certificationExperience in hybrid environments bridging on-premises and cloud cost managementAbout usWe’re a global, team of innovators. Together, we harness engineering ...

L1 Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Livingston, West Lothian, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

Service Desk Analyst

Hiring Organisation
THE CHANNEL RECRUITER LTD
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Part-Time
Salary
£11,000 - £13,333 per annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

SQL DBA Lead

Hiring Organisation
eTeam
Location
Manchester Area, United Kingdom
issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). ITIL Foundation certification (preferred). ...

SQL DBA

Hiring Organisation
Experis
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£600 - £650/day
issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). ITIL Foundation certification (preferred). ...

Systems Engineer

Hiring Organisation
Proman UK
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£60.00 per hour
Microsoft Azure Fundamentals (AZ-900) Microsoft Azure Administrator Associate (AZ-104) CompTIA Network+ or Server+ Linux certifications Exposure to Kubernetes, OpenShift or container technologies ITIL Foundation certification What's on Offer? £60 per hour (Inside IR35) Initial 6-month contract Hybrid working with 3 days per week onsite ...