1 to 25 of 62 ITIL Foundation Certificate Jobs

design while maintaining resilient and secure services for critical clinical systems. It is essential you hold a CCNA, CCNP or equivalent networking qualification. A Foundation Certificate in ITIL Service Management preferred; equivalent industry experience will also be considered. Based primarily at Bath Road, Reading, this … network resilience initiatives Design, review and document high- and low-level network designs to support projects and service development Ensure all network changes follow ITIL processes including incident, problem and change management Support disaster recovery planning,testingand business continuity arrangements Collaborate with architects, securityteamsand third-party suppliers Mentor colleagues ...

agreed services levels. The ability to deliver outstanding customer service in a complex environment is essential. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with …/PS Person Specification Education/Qualifications Essential Postgraduate degree or equivalent experience in a relevant post/s. Desirable IT Technical qualification ITIL Foundation certificate PRINCE2 (Foundation) Previous Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least one computer ...

problems and issues oEscalating unresolved incidents to second- or third-line support with full information About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this … grades 4+ (A-C) in any subject Desirable *A Level/IT related NVQ Level 2 or similar accredited vocational work-related IT qualification *ITIL Foundation Certificate *Technical IT Qualification Experience Essential *Basic IT knowledge and awareness, with an enthusiasm to develop technical skills through structured training ...

exciting opportunity has arisen for an Integration Engineer to join the Systems and Integration team within Health Informatics at County Durham and Darlington NHS Foundation Trust. This Band 6 role will focus on developing robust integration solutions, improving digital workflows and supporting safe, efficient information flow between clinical … outside normal office hours and be part of an on-call rota where required. Qualifications Essential Degree in Computer Science or related discipline. Desirable ITIL Foundation Certificate in IT Service Management, or equivalent knowledge of IT service management principles. Disclosure and Barring Service Check This post ...

summary We are seeking a Senior EPR Configuration Specialist to join the Health Informatics team at County Durham and Darlington NHS Foundation Trust. This Band 6 role will support new EPR development and optimisation activity, helping to ensure digital workflows are configured, tested, documented and implemented in line with … Essential A degree in IT systems, software engineering, computer science or a related subject, or equivalent relevant experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management. Special Requirements Essential Commitment to developing own expertise. Ability to keep up to date with current ...

confident working with senior client stakeholders, driving continuous improvement, and ensuring services are delivered efficiently, securely, and in line with contractual commitments. Essential qualifications •ITIL Foundation certification (or equivalent IT Service Management qualification). •Proven experience managing IT service delivery within complex operational environments. •Strong knowledge of ITSM … delivering services within the UK public sector. •Knowledge of cloud-hosted services and digital transformation programmes. •Experience with ServiceNow or other enterprise ITSM platforms. •ITIL Managing Professional, ITIL Expert, or progression towards advanced ITIL certification. •Experience supporting organisational change management initiatives. •Relevant academic or professional qualifications ...

services, as well as external suppliers, to keep services running smoothly and to support planned improvements to the environment. About us Gateshead Health NHS Foundation Trust provides a range of hospital and community-based services to people across Gateshead and the surrounding areas, with a strong focus on delivering … Essential Degree in IT, Computer Science, or related discipline, or equivalent demonstrable experience Evidence of ongoing professional development in IT infrastructure or related technologies ITIL Foundation certification or willingness to work towards Desirable PRINCE2/Agile Project Management Qualification. Skills Essential Experience supervising, mentoring, or leading technical staff ...

complex issues and challenging client situations, ensuring timely resolution and communication.Implement and maintain robust incident, problem, and request management processes in line with ITIL best practices.Performance Monitoring & Reporting:Define, monitor, and report on key performance indicators (KPIs) and metrics for the Service Desk, identifying trends and areas for improvement.Prepare … experience leading or supervising a Service Desk, IT support, ITSM or Service Delivery team in a client-focused environment.Strong understanding and practical experience with ITIL principles and processes (Incident, Problem, Request, Change Management); ITIL Foundation certification is highly desirable.Demonstrable experience in managing and motivating a team, including ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL‐based environments Interview Requirements This role will involve a two‐stage interview process: First stage: face ...

data platforms and reporting technologies (e.g. Power BI, Databricks or similar) would be beneficial.Experience using IT Service Management tools such as ServiceNow or Jira.ITIL Foundation certification or equivalent experience (desirable).Strong analytical and problem-solving skills with the ability to investigate complex technical issues.Excellent communication and stakeholder management skills ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face ...

managing your workload. The ability to explain technical information to non-technical users. Experience working collaboratively across technical teams and with third-party suppliers. ITIL Foundation certification or equivalent experience (desirable). Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential … Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise ...

everyday culture, and we strive to create a representative and welcoming environment for all. Your skills and experience Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management ITIL Foundation certification ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience ...

ability to travel to customer locations when those face-to-face connections and on-site working sessions matter most.The Nice-to-HavesITIL Knowledge: ITIL Foundation certification or equivalent practical ITIL process knowledge.Platform Background: Prior experience at or against a service management platform (ServiceNow, Freshservice, Jira Service Management ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What's in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus ...

Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. ...

Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. If you'd like ...

Active Directory administration experience. Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. CompTIA A+. Microsoft Fundamentals Certification. Experience using ServiceNow or similar ITSM tools. Mobile device support experience. ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer ...

Your new company My clients are looking for a PMO Lead who has working knowledge of ITIL/ServiceNow/IDAM. This is a 3-6-month contract and is inside scope of IR35. Candidates with a background in Real Estate Services would be desirable. Your new role … initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow Governance: Drive the use of ServiceNow for project governance ...

sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

laptop hardware. Strong troubleshooting and analytical skills. Excellent communication and customer service skills. Ability to work independently in an onsite environment. Desirable Skills ITIL Foundation Certification. CompTIA A+ Certification. Microsoft Fundamentals Certification. Experience using ServiceNow or other ITSM platforms. Mobile device support experience. Security Requirements ...

similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. ...