1 to 25 of 124 ITIL Foundation Certificate Jobs

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans · Proven Skills and Experience working in a Public Sector role · Ideally experience in working in a ITIL environment · ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) · Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans · Proven Skills and Experience working in a Public Sector role · Ideally experience in working in a ITIL environment · ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) · Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans · Proven Skills and Experience working in a Public Sector role · Ideally experience in working in a ITIL environment · ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) · Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans · Proven Skills and Experience working in a Public Sector role · Ideally experience in working in a ITIL environment · ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) · Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans Proven Skills and Experience working in a Public Sector role Ideally experience in working in a ITIL environment ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans Proven Skills and Experience working in a Public Sector role Ideally experience in working in a ITIL environment ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans Proven Skills and Experience working in a Public Sector role Ideally experience in working in a ITIL environment ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) Proven experience in communicating with a variety of stakeholders ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish … including development and management of Business Continuity plans Proven Skills and Experience working in a Public Sector role Ideally experience in working in a ITIL environment ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) Proven experience in communicating with a variety of stakeholders ...

experience supporting and maintaining network infrastructure services, including IP Routing and VLAN configurations. Proven background working as a 2nd Line Support Analyst in an ITIL service desk environment, effective in triage, and resolution and proficient in ticket handling process. Excellent technical knowledge and experience of supporting Windows Operating Systems … related field or apprenticeship qualification level 3/4 and Industry recognised qualifications such as Microsoft Certified (MCP, MCSA, MCSE), Comp Tia, ITIL foundation, or CCNA. Desirable Qualifications: ITIL Foundation Certification Personal Qualities: Organised and methodical, with the ability to work to targets and goals unsupervised. ...

GCSE's or equivalent, including Maths or English. Three A levels at grades A*-C (or 240 UCAS points or new tariff equivalent). ITIL Foundation Certification Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). Experience Experience in a service … reactive service visits. Experience preparing client service reports, KPI packs, quotations or renewal documentation. Awareness of smart building, security, network or AV maintenance environments. ITIL Foundation certification or an understanding of service-management and/or facilities-management environments. What We Do For You At LMG, we work ...

working with stakeholders at all levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting … Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday 20 November 2026 Other suitable Skills & experience include:- Experience managing £1m+ budgets, leading teams, ITIL service management, stakeholder and supplier management, service improvement planning, SLA and KPI monitoring, risk management, major incident management, service continuity, operational reporting, UK GDPR ...

junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements design solutions build proof of concepts and implement solutions Excellent presentation … network design firewall rule flow VLANs VPNs Cisco infrastructure and secure access architecture. Identity & Access Management Knowledgeable in Active Directory Okta Microsoft PKI and certificate lifecycle management. Technical Leadership Proven ability to lead complex projects resolve technical challenges under pressure and deliver on deadline-driven objectives. Documentation & Solution Design ...

Service Management (ITSM) and Incident Management tools, such as Remedy or ServiceNow. (Desirable) Knowledge of IT Incident, Major Incident or Service Management processes. (Desirable) ITIL Foundation Certificate in IT Service Management. (Desirable) Experience Experience of working within a 24/7x365 operational environment. (Essential) Experience of operating ...

deal with customers via email, phone and video conferencing. You’ll then log the issue and track it through to resolution according to ITIL best practice. It will mean taking ownership of all your daily tasks and completing each one to the highest standards. Enthusiastic, analytical and driven … Ability to work 24/7 and 12 hour shifts Full UK Driving Licence Existing SC or DV Security Clearance is essential Desirable Skills ITIL Foundation Certificate Experience of STRAP Environments Experience of HMG Protective Marking Scheme Experience within a secure police or public sector environment #J ...

standby rota to ensure the availability of critical infrastructure services 24 x 7. We are also looking for: SC Cleared Eligibility PRINCE2 project governance & ITIL foundation certificate (desireable) Full UK Driving License Previous experience with Wintel Infrastructure Analyst | 2 Days onsite in Redhill Surrey | £350-400 PAYE ...

providing 1st line support. Continuous Learner: You have a proactive attitude toward staying updated with the latest IT trends and software developments. (Preferred): An ITIL Foundation certificate, along with experience in a similar customer facing IT support role and experience with ITSM tools (Service Now) Communication Specialist ...

posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate … ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land ...

posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate … ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land ...

posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate … ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land ...

Troubleshooting & Escalation Management Resolves complex, persistent, or high-impact technical issues across platforms. Coordinate escalations effectively, ensuring timely resolution and clear communication with stakeholders. ITIL & Service Management Expertise Applies ITIL principles to guide incident, problem, and change management. Understand service lifecycle stages and contributes to process consistency … user empowerment through clear, accessible resources. Qualifications Qualifications & Experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL Foundation certification required; ITIL Intermediate or Expert preferred. Additional certifications such as Microsoft Certified: Azure Administrator Associate, Jamf Certified Expert, or CompTIA ...

within an IT Service Desk. Experience using an IT Service Management platform such as ServiceNow. Knowledge of Microsoft 365 and Windows 11. Understanding of ITIL principles or ITIL Foundation certification. Attributes Customer focused and service driven. Proactive and solutions orientated. Strong communicator and relationship builder. Organised, resilient ...

Hyper-V or VMware. Identity and access management (IAM), authentication, and federation services using Microsoft Entra. Active Directory Domain Services including Group Policy and Certificate Services. End User Computing: endpoint management and device lifecycle administration using MECM and Intune. Microsoft 365 administration including Exchange Online, Microsoft Teams, OneDrive … Business Continuity and Disaster Recovery principles. Ability to produce written reports on support issues. Appetite for continuous improvement and an attention to detail. ITIL Foundation certified or experience in an ITIL environment. Strong understanding of change management principals and application. Extensive technology experience with Microsoft on-premises ...

Networks Coordinator, your responsibilities will include: Providing centralised coordination and administrative support across the Network Services function. Supporting the implementation and continuous improvement of ITIL-based service management processes. Working across incident, change and problem management activities. Liaising with internal teams and stakeholders to ensure effective service delivery. Supporting … effective management of IT services within a structured IT Service Management (ITSM) environment. What We're Looking For The ideal candidate will have: ITIL Foundation certification Experience working within an ITIL-driven environment, with a good understanding of ITIL frameworks and methodologies. Practical experience implementing ITIL ...

managing change within high-availability production environments. Experience supporting retail, hospitality, restaurant, or multi-site technology environments preferred. Technical & Professional Skills Strong understanding of ITIL Change Management processes. Knowledge of Release Management and Problem Management disciplines. Strong risk assessment and mitigation capabilities. Ability to coordinate cross-functional technical teams. … organizational skills. Experience with ServiceNow or similar ITSM platforms preferred. Ability to operate effectively in a fast-paced customer-facing environment. Preferred Qualifications ITIL Foundation Certification. Project Management certification (PMP, Prince2, Agile, or equivalent). Experience supporting Quick Service Restaurant (QSR) technology environments. Previous Managed Services experience within ...

importance of complying with corporate policies, standards, and procedures. Desirable Qualifications and Experience Bachelor’s degree in information technology or a related discipline. ITIL Foundation certification or practical knowledge of ITIL principles and service-management best practices. Experience supporting Apple devices, smartphones and mobile-device-management environments. ...