1 to 25 of 41 ITIL Foundation Certificate Jobs

position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.Required qualifications: Degree in Information Technology or related field, or equivalent experience. ITIL Foundation certification or experience working in ITIL-aligned environments. Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Familiarity … during outages, deployments, or upgrades, and handle physical device setup as needed. Preferred qualifications: Degree in Information Technology or related field, or equivalent experience. ITIL Foundation certification or experience working in ITIL-aligned environments. Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Familiarity ...

position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.Required qualifications: Degree in Information Technology or related field, or equivalent experience. ITIL Foundation certification or experience working in ITIL-aligned environments. Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Familiarity … during outages, deployments, or upgrades, and handle physical device setup as needed. Preferred qualifications: Degree in Information Technology or related field, or equivalent experience. ITIL Foundation certification or experience working in ITIL-aligned environments. Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Familiarity ...

position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.Required qualifications: Degree in Information Technology or related field, or equivalent experience. ITIL Foundation certification or experience working in ITIL-aligned environments. Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Familiarity … during outages, deployments, or upgrades, and handle physical device setup as needed. Preferred qualifications: Degree in Information Technology or related field, or equivalent experience. ITIL Foundation certification or experience working in ITIL-aligned environments. Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Familiarity ...

with credit union business applications or banking core systems or financial service software. Desktop supporting ticket platforms, Regulatory and compliance requirements for financial institutions. ITIL foundation certificate or equivalent IT service management experience. Education(1) A bachelor's degree, or (2) achievement of formal certifications recognized ...

across the organization. This role oversees a team of service desk analysts, manages incident and request workflows, improves support processes, and ensures alignment with ITIL best practices and business objectives. Key Responsibilities: Operational Leadership Manage day-to-day Service Desk operations, ensuring timely resolution of incidents and service requests. … priorities, and ensure SLA compliance. Develop, track, and report on service desk performance metrics (e.g., FCR, SLA adherence, customer satisfaction). Implement and optimize ITIL-aligned service management processes. Team Management Lead, mentor, and coach service desk analysts to maintain high performance and engagement. Conduct regular performance reviews ...

willingness to learn. Attention to detail and a methodical approach to documentation. Proficient in Microsoft Office (Excel, Word, PowerPoint). Desirable: Awareness of ITIL principles (ITIL Foundation certification is a plus). Experience in an IT operational or support environment. Exposure to Change or Release Management processes. … fosters growth and development in Service Management. Opportunities to work on a diverse range of projects and IT service introductions. Training and support towards ITIL certifications and broader ITSM knowledge. Exposure to a highly regulated and security-conscious financial services environment. If you're excited about taking your first ...

Time management and ability to prioritize effectively in high-pressure situations. Certifications (Preferred but not required): CompTIA A+ CompTIA Network+ Microsoft Certified: Azure Fundamentals ITIL Foundation certification or familiarity with ITIL best practices. ...

manage and prioritize multiple tasks in a fast-paced environment. Strong documentation and organizational skills. Analytical mindset with strong problem-solving skills. Familiarity with ITIL practices. Required Specialized Skills: Proficiency in desktop engineering across Windows, macOS, iOS, and Ubuntu. Experience with System Administration in both on-premise and Azure … related field, or equivalent practical experience. Desired Education: CompTIA A+/Network+/Security+/Linux +. Apple Certified Support Professional (ACSP). ITIL Foundation Certification. Compensation Salary range is dependent on factors such as geographical differentials, credentials or certifications, industry-based experience, qualification and training. ...

efficiently handle 40 - 60 technical and non-technical calls per day. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus. ...

about the experience, not just the outcome Comfortable working in a fast-paced, operationally driven environment Preferred Qualifications CompTIA A+, Network+, or Security+ certification ITIL Foundation certification Certified IT Asset Manager (CITAM) or Hardware Asset Management Professional (CHAMP) Experience with Microsoft Intune or other MDM/UEM platforms ...

about the experience, not just the outcome Comfortable working in a fast-paced, operationally driven environment Preferred Qualifications CompTIA A+, Network+, or Security+ certification ITIL Foundation certification Certified IT Asset Manager (CITAM) or Hardware Asset Management Professional (CHAMP) Experience with Microsoft Intune or other MDM/UEM platforms ...

dynamic web applications. Strong knowledge of Back End development, database management, and API integration. Proven ability to work in Agile environments with exposure to ITIL-based incident and change management processes. Skilled in delivering scalable and high-performance applications. CORE COMPETENCIES * Backend Development & System Design * Stakeholder & Line Manager Engagement … Requirement Gathering & Solution Design * REST API Development & Integration * Application Performance Optimization * Incident & Change Management (ITIL) * Agile/Scrum Delivery * Production Support & Deployment * Cross-functional Collaboration TECHNICAL SKILLS Languages & Scripting: * PHP (Core PHP, OOPs), JavaScript, HTML5, CSS3 Frameworks & CMS: * Laravel, CodeIgniter, WordPress Database Technologies: * MySQL, PostgreSQL Web Servers & Hosting: * Apache ...

experience Working knowledge of SAP, Altiris, and Ghost Experience using diagnostic tools such as PowerShell, ALTools, and anti-malware utilities Experience working in an ITIL-driven environment with strong understanding of ITIL processes Excellent written and verbal communication skills Strong documentation and technical writing skills Personal Attributes Highly … College diploma or university degree in Computer Science or equivalent experience Microsoft Technology Associate (MTA - IT Infrastructure) or ability to obtain within 6 months ITIL Foundation Certification (required) Server or network management certifications preferred within first year French language skills in a technical environment Preferred Technologies Active Directory ...

including BAU, change and delivery. Strong experience with Expo Platform and Objectway systems Microsoft technologies: Azure, O365, MS Teams, Active Directory & Azure AD Strong ITIL-based service management and incident handling skills Excellent analytical, troubleshooting and problem-solving abilities Confident communicator with strong stakeholder management skills Self-starter with … contribute to Problem Management Build effective relationships with internal stakeholders and strategic suppliers Support shift roster arrangements to ensure appropriate application coverage Qualifications: ITIL Foundation certification Microsoft Office Specialist: Associate (Office 365) You will join a collaborative and professional technology team committed to service excellence, ownership, and continuous ...

Solid understanding of security, patching, and compliance best practices. Certifications (Preferred): CompTIA A+, Network+, or Security+ Microsoft 365 Certified: Modern Desktop Administrator or equivalent ITIL Foundation certification Aqueduct Technologies is committed to developing a diverse and talented team. We celebrate and support diversity and are committed to making ...

comparable) preferred • Experience with Salesforce CRM administration preferred • Experience with application integration platforms or middleware (e.g., Boomi, MuleSoft, Azure Logic Apps) preferred • ITIL Foundation certification or comparable IT service management credential preferred • Microsoft certifications (e.g., Azure Administrator AZ-104 or M365) preferred Physical Requirements With or without reasonable ...

lead and manage a technical help desk team, ensuring high-quality IT support services for cloud-based and on-premises environments. Proficient in ITIL service management principles, troubleshooting methodologies, and ticketing system administration (JIRA, ServiceNow). Strong customer service, team leadership, and incident resolution skills are required. Preferred Qualifications … Desirable but not required certifications include ITIL Foundation Certification, Microsoft Certified: Modern Desktop Administrator Associate, or CompTIA A+. Additional Information Work Environment Normal office conditions. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason. ...

time management Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail. Must be willing ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

Excellent communication, leadership, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment What Will Set You Apart ITIL Foundation certification (v3 or v4) Scripting or automation experience (PowerShell, Python) and familiarity with IaC tools (Terraform, Ansible) and Git-based workflows applied ...

audit service desk workflows to remove waste, reduce manual effort, and improve first-call resolution rates and mean time to resolution (MTTR). Champion ITIL best practices across the team, ensuring service management disciplines change, release, configuration, and capacity management are respected and integrated into daily operations. Identifyand lead … zone complexity. Hands-onproficiencywith one or more enterprise ITSM platforms (e.g.,HaloPSA,Connectwise,ServiceNow, Jira Service Management, Zendesk,Freshservice). Solid working knowledge of ITIL v3 or v4 service management processes and their practical application in a managed-services or enterprise support context. Strong analytical skills with the ability ...

close eye on application performance and capacity management to guarantee availability. Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices. Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems. Lifecycle Improvement: Continuously improve applications … great attention to detail. Strong influencing, negotiation, communication, and interpersonal skills. Your Qualifications: Degree educated or equivalent experience in a relevant technical field. Desirable ITIL Foundation certification is a plus. Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous. Why Join Us? At our client ...

close eye on application performance and capacity management to guarantee availability. Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices. Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems. Lifecycle Improvement: Continuously improve applications … great attention to detail. Strong influencing, negotiation, communication, and interpersonal skills. Your Qualifications: Degree educated or equivalent experience in a relevant technical field. Desirable ITIL Foundation certification is a plus. Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous. Why Join Us? At our client ...

provide a combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues … Qualifications Essential Degree level qualification or equivalent in IT or related field. Specialist IT qualification covering database and software engineering (e.g., Microsoft certification) . ITIL Foundation Certificate. Evidence of continuing professional development. Desirable Certified Scrum Product Owner (CSPO) or equivalent. ISEB Testing Certification. PRINCE2 Foundation/Practitioner. ...