1 to 25 of 46 ITIL Foundation Certificate Jobs

agreed services levels. The ability to deliver outstanding customer service in a complex environment is essential. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with …/PS Person Specification Education/Qualifications Essential Postgraduate degree or equivalent experience in a relevant post/s. Desirable IT Technical qualification ITIL Foundation certificate PRINCE2 (Foundation) Previous Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least one computer ...

ServiceNow, HaloPSA etc Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Hyper-V and COLO Terraform (IaC deployment) Core Certifications that we are looking for: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Fundamentals … Certified: Endpoint Administrator Associate (MD-102) (replaces MD-100/101 with Intune-specific focus) Desirable would be Power Platform Fundamentals (PL-900) and ITIL Foundation Certificate in IT Service Management What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing ...

busy clinical staff. Education/Background: Degree in an IT/business-related subject OR equivalent hands-on relevant IT support experience. Desirable ITIL Foundation certification. Basic understanding or prior exposure to NHS systems (e.g., PAS, EPR, ICE) or healthcare data standards. Why Join Us? Supported Growth … full job details, please refer to enclosed job description Person Specification Qualifications Essential Degree in IT or business-related subject or equivalent relevant experience ITIL Foundation Knowledge of business process documentation techniques Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

confident working with senior client stakeholders, driving continuous improvement, and ensuring services are delivered efficiently, securely, and in line with contractual commitments. Essential qualifications •ITIL Foundation certification (or equivalent IT Service Management qualification). •Proven experience managing IT service delivery within complex operational environments. •Strong knowledge of ITSM … delivering services within the UK public sector. •Knowledge of cloud-hosted services and digital transformation programmes. •Experience with ServiceNow or other enterprise ITSM platforms. •ITIL Managing Professional, ITIL Expert, or progression towards advanced ITIL certification. •Experience supporting organisational change management initiatives. •Relevant academic or professional qualifications ...

security policies, MFA integrations, and session management. Experience with Microsoft Entra hybrid identity patterns, including domain-joined servers, Entra Connect, and hybrid Kerberos/certificate flows. Strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Ability to work independently and manage high-severity incidents under pressure. … with hybrid VDI solutions (on-premises and cloud, such as Horizon Cloud on Azure/AWS). Exposure to Azure Virtual Desktop (AVD). ITIL Foundation certification or knowledge of change, incident, and problem management frameworks. Red Hat RHCE or comparable Linux certification. Nutanix NCP or comparable ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face ...

managing your workload. The ability to explain technical information to non-technical users. Experience working collaboratively across technical teams and with third-party suppliers. ITIL Foundation certification or equivalent experience (desirable). Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential … Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise ...

delivery and SLA compliance. Oversee Service Desk, End User Support, and Application Support functions. Manage incident resolution, problem management, and continuous improvement initiatives using ITIL/ITSM practices. Support and optimize core business platforms including Microsoft 365, ServiceNow, Adobe, Concur, Oracle NetSuite, Salesforce, and collaboration technologies. Partner with business … years of experience leading IT Operations, Service Desk, Infrastructure, or End User Computing teams. Demonstrated experience managing enterprise technology environments and technical support teams. ITIL Foundation certification or equivalent IT service management experience preferred. Financial services or other regulated industry experience preferred. Technical Expertise Required: Microsoft 365 ServiceNow ...

everyday culture, and we strive to create a representative and welcoming environment for all. Your skills and experience Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management ITIL Foundation certification ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer ...

sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. ...

AppDynamics, Grafana, Azure Monitor, or equivalent. Understanding of cloud platforms (Azure, AWS, or GCP). Familiarity with APIs, middleware, and integration technologies. Knowledge of ITIL principles and service management best practices. Excellent problem-solving and analytical abilities. Strong communication and stakeholder management skills. Ability to perform under pressure during … critical incidents. Strong collaboration and teamwork mindset. Ability to prioritise workload effectively in a fast-paced environment. ITIL Foundation Certification. Experience working within Agile and DevOps environments. Exposure to automation and scripting technologies (PowerShell, Python, Bash, etc.). Experience supporting cloud-native applications and microservices architectures. ...

Code tools. Scripting skills in PowerShell, Bash or Python. Experience with Grafana, Prometheus or Azure Monitor. Knowledge of DevOps practices and hybrid cloud environments. ITIL Foundation certification. If you'd like to discuss this Systems Engineer - Azure role in more detail, please send your updated ...

Code tools. Scripting skills in PowerShell, Bash or Python. Experience with Grafana, Prometheus or Azure Monitor. Knowledge of DevOps practices and hybrid cloud environments. ITIL Foundation certification. What's on Offer? 12-month contract £60.00 - £66.96 per hour (Inside IR35) Hybrid working with 3 days onsite in Reading ...

support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing ...

Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – Discovery ServiceNow Certified Implementation Specialist (CIS) – Service Mapping ServiceNow Certified Implementation Specialist (CIS) – Event Management ITIL Foundation Certification Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With ...

activities, assist in managing incidents, and contribute to continuous improvement initiatives. This position is an excellent opportunity for a professional with a strong technical foundation to develop their skills within a large-scale, global financial services environment. What we’ll offer you A healthy, engaged and well-supported workforce … components such as Compute (e.g., Unix/Linux/Windows), Databases (e.g., Oracle/SQL Server), Storage, Backup, and Networks A strong understanding of ITIL principles (V3 or above), particularly in Incident, Problem, and Change Management. An ITIL Foundation certification is highly desirable Excellent communication and interpersonal ...

readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

environment. Desirable Experience mentoring junior IT engineers. Previous experience working within the education sector. Microsoft Intune/Mobile Device Management. Hyper-V or VMware. ITIL Foundation certification. Apple/iOS device management. Knowledge of safeguarding or education-based IT environments. What's Required Full UK driving licence ...

levels of customer satisfaction. Support continuous service improvement initiatives and contribute to team knowledge sharing. Work in line with established IT processes, procedures, and ITIL best practices. Collaborate with colleagues to achieve team objectives and maintain excellent service standards. Skills & Experience Essential Previous experience in a Deskside Support, Desktop … skills. Ability to prioritise and manage multiple workloads effectively. Strong attention to detail and a methodical approach to problem resolution. Experience working within an ITIL-based support environment. Confident working directly with end users at all levels. Desirable Experience working within complex or multi-vendor IT environments. Experience negotiating ...

services - networking/connectivity, virtualisation, cloud (public/private/hybrid), backup, and disaster recovery. Experience working with incident, problem, and change management processes (ITIL framework). Comfortable interpreting technical performance data (SLA/uptime metrics, ticketing trends, capacity reports) and translating it for both technical and non-technical … Excel, BI tools, ticketing/ITSM platforms such as ServiceNow). Detail-oriented, organised, and an effective collaborator across technical and commercial teams. Desirable ITIL Foundation certification (or higher). Exposure to monitoring/observability tooling (e.g. SolarWinds, PRTG, Zabbix, Datadog, or similar). Familiarity with compliance/ ...

experience who enjoys solving complex challenges and working with clients to deliver meaningful outcomes. •Experience across the IT service management lifecycle. •Strong knowledge of ITIL, service strategy and service design. •ITIL Foundation certification. •Experience designing and assuring service solutions. •Knowledge of service transition and process improvement. •Experience ...