1 to 25 of 64 ITIL Foundation Certificate Jobs

high-quality infrastructure and network support in a demanding, customer-focused environment. The successful candidate will demonstrate an excellent customer service attitude, hold an ITIL Foundation certificate , and have a strong working knowledge of ITIL . You will be working within a fast-paced and technically … Agreements (SLAs) and challenging deadlines. Key Deliverables The successful candidate will be expected to: Support and deliver technical solutions throughout all stages of the ITIL service lifecycle . Consistently exceed customer expectations while providing additional support and guidance to other Service Desk team members. Ensure all activities comply with ...

Office, AD, SharePoint, Teams, Exchange, OneDrive etc.) Experience of using Oracle modules including iProcurement & Supply Chain, SharePoint, or equivalent business systems IT Infrastructure Library (ITIL) Foundation Certificate with experience in following and adopting ITIL processes Prince2 Foundation qualification or equivalent Demonstratable experience of using … Knowledge and experience of procurement processes Knowledge and experience of logistic processes Knowledge and experience of incident and problem management solutions IT Infrastructure Library (ITIL) Practitioner Certificate PRINCE2 Practitioner, AgilePM, Change Management or equivalent qualification The Institute of Leadership & Management (ILM) Level 2 or above or equivalent Qualification ...

what keeps you motivated and passionate about your work, what comes to mind? For 18,000+ people at The Newcastle upon Tyne Hospitals NHS Foundation Trust we end each day knowing that we have made a difference to the health, wealth, and wellbeing of our citizens. The Great North … have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Job description Job responsibilities The post holder will ...

helpdesk ticketing solutions - SQL writing experience - Experience using and/or supporting Warehouse Management Systems and Carrier Management Systems - IT support and helpdesk experience - ITIL Foundation certificate Benefits - Discretionary company bonus scheme - Following successful probation period, opportunity for hybrid working in line with ILG policy ...

junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation … network design, firewall rule flow, VLANs, VPNs, Cisco infrastructure, and secure access architecture. Identity & Access Management Knowledgeable in Active Directory, Okta, Microsoft PKI, and certificate lifecycle management. Technical Leadership Proven ability to lead complex projects, resolve technical challenges under pressure, and deliver on deadline-driven objectives. Documentation & Solution Design ...

controlled. Responsible for the creation of service designs in accordance with the agreed service level targets Responsible for the design and documentation of ITIL based service support models Contributes to the efficiency & effectiveness of service delivery by ensuring the adherence to discrete standard models and the consideration of service … delivery in a similar role Proven Experience and execution ofservice design/architecture and Introduction Experience of working in a high-pressured environment ITIL Foundation Certificate (minimum) or Service Design Lifecycle module (preferable) Experience of SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Analysis Supplier management ...

impact Requirements Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks Ability to drive complex technical project milestones independently Capability to align network specialisation with broader enterprise IT and business objectives Demonstrated success working … enterprise cloud migrations into actionable, resource-allocated project steps Preferred: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA) Preferred: ITIL® Foundation Certification in IT Service Management Core Competencies Demonstrates expertise in diagnosing network performance issues and implementing network designs, with a strong focus ...

stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management … service delivery. Must-Have Skills & Experience Very Strong experience in IT Service Management, Service Delivery, or Service Operations . Strong hands-on experience in ITIL processes : Change Management Major Incident Management Service Request Management Service Level Management Experience owning and governing the end-to-end Change Management lifecycle . ...

support experience Desirable Experience with PaperCut, uniFLOW, Equitrac or similar print management platforms Knowledge of Microsoft 365, Azure and cloud print technologies Understanding of ITIL service management principles ITIL Foundation Certification Microsoft certifications Vendor certifications relating to print technologies Degree, diploma or equivalent qualification in Information Technology ...

role within a Microsoft‐centric environment. Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Microsoft Security, Compliance, and Identity Fundamentals/SC-500. ITIL Foundation certification or working knowledge of ITIL service management principles. Familiarity with PowerShell scripting for M365/Azure automation. Personal Attributes ...

solving skills with a proactive approach. Excellent communication and stakeholder management skills. Microsoft certifications in Active Directory, Azure or related technologies, or equivalent experience. ITIL Foundation certification or equivalent practical experience. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon ...

platforms and reporting technologies (e.g. Power BI, Databricks or similar) would be beneficial. Experience using IT Service Management tools such as ServiceNow or Jira. ITIL Foundation certification or equivalent experience (desirable).Strong analytical and problem-solving skills with the ability to investigate complex technical issues. Excellent communication ...

Directory , including OU design, GPOs, Group Policy Preferences, Domain Controllers and roles management. Manage core infrastructure services including DNS, DHCP, WINS and PKI/certificate services . Support and manage Azure and Microsoft Entra ID services, including: Conditional Access Role and Group Management Entra Connect Microsoft Authenticator On-premise … DHCP . Strong knowledge of Microsoft Azure and Entra ID . Extensive PowerShell scripting experience, including creation, testing and modification. Experience with PKI, certificate management and Domain Controller administration . Experience supporting SSO and authentication technologies . Experience with server migrations, upgrades, patching and application migrations . Understanding ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential … Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise ...

options. Profile A successful Service Delivery Manager should have: Proven experience working with managed service providers and third-party IT suppliers. Strong understanding of ITIL service management processes. Experience across Service Desk, Incident, Problem, Change and Release Management. Strong knowledge of service management platforms such as ServiceNow, Remedy … Windows desktop technologies. Strong documentation, analytical and problem-solving skills. Ability to work independently with minimal supervision. Degree-level education or equivalent experience. ITIL Foundation certification (or higher). Minimum of 5 years' experience within IT and business environments. Job Offer A fixed-term contract role with ...

multiple priorities in a fast-paced environment. Excellent customer service, stakeholder engagement, and problem-solving capabilities. Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification. Cisco networking experience or CCST/CCNA certification. ...

devices VPN connectivity User account and access-related issues Escalate complex technical issues to Level 2 or Level 3 support teams as required. Follow ITIL-based Incident, Request, and Problem Management processes. Maintain accurate documentation of incidents, root causes, resolutions, and ticket updates. Deliver a high level of customer … written communication skills. Ability to work effectively in a fast-paced, customer-focused environment. Willingness to work in shifts, if required. Preferred Qualifications ITIL Foundation Certification or basic knowledge of ITIL processes. Experience supporting remote users and hybrid work environments. Exposure to Microsoft 365 administration and cloud ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment. Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable. Experience ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment.Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable.Experience of managing ...

technical and non-technical stakeholders. Fluent in English, both written and spoken. What makes you stand outExperience with Java, Kafka, and OpenShift. Knowledge of ITIL practices and service management processes. ITIL Foundation certification, or willingness to obtain it. Experience supporting large-scale, business-critical applications ...

configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms … Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes ...

maintenance procedures Strong communication and problem-solving skills. Full UK driving licence and access to a vehicle. Desirable Microsoft Exchange 2019 or Exchange Online. ITIL Foundation certification. Microsoft certifications. About You We're looking for someone who is passionate about technology and eager to build a long-term ...

Flexera One for cost management Background in financial modelling, management accounting, or FP&A Data engineering certifications (Azure Data Engineer, AWS Data Analytics, dbt) ITIL Foundation certification Experience in hybrid environments bridging on-premises and cloud cost management About Us We're a global, team of innovators. Together ...