1 to 25 of 60 ITIL Foundation Certificate Jobs

perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge ...

service management to join the Thames Valley and Surrey (TVS) Sub National Secure Data Environment (SDE) Programme, hosted by Oxford University Hospitals NHS Foundation Trust (OUH). This role offers the opportunity to contribute to innovative solutions that will transform scientific research and healthcare delivery within the NHS. … support for incidents, and participation in an on-call or rota system to ensure timely response and resolution. About us Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services ...

technical background with experience in IT support.- Ability to work independently and make informed decisions.- Business awareness and understanding of IT service delivery frameworks (ITIL desirable). Main duties of the job -Organising and the delivery of Tier 2 IT support consistent with the Digital Services Operational Strategy. Provide … that IT support delivered withing the Trust reflects best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), General Data Protection Regulation (2016), Information Standards, Information Security, and compliance with NHS Information Governance. Ensure change management is applied within the Tier ...

Title: ITIL Certified Configuration Manager Location: Mechanicsville, VA (Hybrid Minimum 3 Days Onsite/2 Days Remote) Work Arrangement: This position follows a hybrid work model, requiring a minimum of three (3) days onsite per week at the VDOT facility located at 9120 Lockwood Blvd., Mechanicsville, VA 23116. … onsite requirements are subject to change based on agency needs. Position Overview: The Virginia Department of Transportation (VDOT) is seeking a highly experienced ITIL-certified Configuration Manager to support its IT Service Management (ITSM) organization. This role is responsible for establishing, governing, and continuously improving the Configuration Management process ...

capacity management reports on a weekly basis and conduct trend analysis. Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services. Providing advanced technical support to other department teams Ensure all systems and services are proactively monitored using the tools utilised … managing server infrastructure in a Data Centre environment. Strong Knowledge of Windows Server 2016 – 2022. Strong Knowledge of Active Directory, DNS, DHCP and Windows Certificate Services. Extensive Knowledge and experience of Microsoft Azure, AWS and other cloud computing technologies. Strong team player, with time management, excellent verbal and written ...

proactive approach Proven experience in IT support, ideally with supervisory responsibilities Solid technical knowledge (Windows, Microsoft 365, Azure, Intune, Active Directory) Familiarity with ITIL or other best practice frameworks A passion for delivering outstanding customer service Desirable: ITIL Foundation certification or higher Experience in coaching or mentoring ...

Linux environments. Proficient in using ticketing systems such as ServiceNow or JIRA. Degree in IT, Computer Science, or a related field, along with ITIL Foundation certification. Additional training in customer service or team leadership. Personal attributes include being calm under pressure, highly organised, and having a customer-first ...

wider team. Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Meticulous attention to detail. Several years' experience in a similar role. Desirable experience: Knowledge ...

lead on Change Management & Major Incident Management, while also supporting governance, compliance, and continuous improvement. You'll be working to recognised frameworks such as ITIL, ISO20000, and ISO27001. It suits an IT service management professional who thrives in high-impact situations and values structure, quality, and measurable outcomes. … processes aligned to ISO20000 and ISO27001 standards. Identify and document opportunities for continuous service improvement. IT Service Management Analyst Requirements Strong working knowledge of ITIL best practices and IT service governance. Experience of a Service Management platform e.g. Jira Proven experience managing Major Incidents, including high-pressure 'war room ...

Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee … compliance with legislation and best practice. Drive cost savings and process improvements year-on-year. Support and mentor junior team members. Essential Skills & Experience ITIL Foundation certification (plus at least one ITIL Lifecycle course or equivalent). Proven experience in service management and stakeholder engagement. Strong decision ...

duties. Professional Qualifications/Education Degree level or equivalent professional experience. Relevant accreditations in Dynamics 365 and PowerApps development, configuration, and support. ITIL Foundation certification. Experience in Agile/DevOps environments. Understanding of ICT standards (HMG Security Policy Framework, ITIL V3, ISO/IEC 27001, etc.). ...

Retail domain background Experience with cloud-native .Net applications (Azure/AWS) Web services (SOAP/REST) and microservices architecture Automation mindset (PowerShell, Python) ITIL Foundation certification Familiarity with batch schedulers and cloud logging/monitoring ...

technical (Ops/Support) stakeholders. Ownership & Autonomy: Demonstrated ability to bring structure to ambiguity, take full ownership, and drive outcomes independently. Desirable Skills: ITIL Foundation Certification (highly advantageous). Product Knowledge: Familiarity with QuickBooks or similar accounting/SaaS platforms. ...

Proficiency in project management tools and methodologies. Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in relevant technologies (e.g., Epic) Advanced degree (Master's or higher) in a related field ...

external partners to ensure seamless IT service integration and use data analysis to identify trends and opportunities for improvement. To succeed, youll need ITIL Foundation Certification (or equivalent experience), strong leadership skills, and a deep understanding of IT infrastructure and applications. Experience in housing, public sector ...

external partners to ensure seamless IT service integration and use data analysis to identify trends and opportunities for improvement. To succeed, youll need ITIL Foundation Certification (or equivalent experience), strong leadership skills, and a deep understanding of IT infrastructure and applications. Experience in housing, public sector ...

Office 365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to obtain) Excellent communication and organisational skills Full UK driving licence (occasional travel required) What You'll Gain Access ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...