23 of 23 ITIL Foundation Certificate Jobs

specialist knowledge acquired through relevant experience Desirable Qualification in Customer Service/telephone training Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification ITIL Foundation Certificate in IT Service Management Knowledge and Experience Essential Min 1 year experience of working on an IT Service Desk … Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey Egerton Road Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ ...

nhs.net quoting the vacancy reference number. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Desirable GCSE in English and Mathematics at grade A to C or equivalent ITIL Foundation Certificate Evidence of on-going personal development Relevant IT Qualification Higher/further/vocational education qualification EXPERIENCE Essential Previous experience … working in a Service Desk/Helpdesk environment providing support to staff Desirable Evidence of working to ITIL principles Previous experience of working in a public sector environment SKILLS, ABILITIES & KNOWLEDGE Essential Excellent written communication skills using clear and unambiguous language Evidence of positive team working Ability to document ...

with ServiceNow or similar ITSM tools. Exceptional attention to detail and documentation accuracy. Proficiency with Microsoft Office (Excel, Word, PowerPoint). Desirable Awareness of ITIL principles; ITIL Foundation certification is a plus. Experience in IT operations or support environments. Exposure to Change or Release Management within regulated … supportive team environment with opportunities to grow within Service Management. Exposure to a broad range of projects and service transitions. Training support towards ITIL and broader ITSM development. Experience within a regulated, security-focused financial services organisation. Apply Now This is an exciting opportunity to further develop your ...

Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex, fast-paced environment … focused on. Requirements of the Role: Advanced Technical Support & Escalation Handling Leads complex incident escalations, providing expert technical diagnosis and rapid restoration of service. ITIL-Aligned Service Management Drives ITIL-compliant Incident, Problem and Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service ...

DHCP. Mobile device support and MDM platform administration experience. Hands-on experience supporting Microsoft Exchange, Teams, and SharePoint. Strong understanding of ITIL processes and experience with ITSM tools. Demonstrated ability to work autonomously and take ownership of complex technical challenges. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication … Plus standards and auditing processes. PowerShell scripting and automation capabilities. Microsoft certifications (MCSA, Azure Administrator, etc.). CompTIA A+/Network+ or CCNA certifications. ITIL Foundation certification. Location: This role is based on site in Fareham , working closely with our IT Manager and collaborating with our international team. ...

verbal—with the ability to explain technical issues clearly. Strong organisational skills, including the ability to manage conflicting priorities in a busy environment. Desirable ITIL Foundation certification or experience working in an ITIL-based environment. Exposure to ServiceNow or similar ITSM tools. Experience supporting Microsoft 365 environments ...

follow documented procedures accurately. Comfortable working under pressure in a busy Service Desk environment. Broad knowledge of hardware and software systems. Desirable Skills & Experience ITIL Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. ...

understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer ...

Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment ...

/11 environments. Good Linux administration skills (Ubuntu/CentOS). Knowledge of networking technologies including TCP/IP and firewall concepts. Desirable: ITIL Foundation certification. Experience working within ITIL service management frameworks. What's on Offer Minimum 6-month contract with potential for extension. ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

involves working closely with business stakeholders to understand HR requirements, identify challenges, and deliver effective system solutions while supporting ongoing ADM delivery within an ITIL framework. Key Responsibilities: Lead configuration, support, and optimisation of SAP SuccessFactors Employee Central. Engage with HR stakeholders to gather requirements, analyse issues, and propose … other SuccessFactors team members. Support integrations, data replication to S/4HANA, and related SF modules where required. Ensure effective ADM delivery aligned with ITIL processes including incident, problem, and change management. Experience required: At least 10 to 15 years of strong hands on in SAP SuccessFactors Employee Central ...

efficiency and quality. Skills & Experience Essential Experience managing complaints or escalations within an MSP, telecoms, IT services, or similar environment. Strong understanding of ITIL concepts, particularly Incident, Problem, and Service Management. Excellent written communication skills with the ability to simplify complex technical issues. Strong analytical and investigative skills. Empathetic … calm under pressure, and customer-focused. Ability to influence and collaborate across multiple teams. Desirable ITIL Foundation certification. Experience with ServiceNow, Freshservice, or other ITSM tools. Background in service delivery, customer success, or technical support. Key Attributes Customer advocate Detail-oriented Strong communicator Calm and professional under pressure ...

accuracy, data integrity and consistent ticket management Ability to prioritise, multitask and meet SLAs A proactive, positive and solutions-focused attitude Essential qualifications & experience ITIL Foundation Certification Experience of Microsoft products and basic troubleshooting Demonstrable customer service experience Excellent written and verbal communication skills Strong time-management skills ...

equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline. • Citrix Virtual Apps and Desktops in an enterprise environment- resilient Citrix environments. • ITIL-based service management and operational best practices. • Proven experience in a hands-on Infrastructure Engineer, EUC Engineer, or similar role supporting enterprise platforms. • Extensive … skills, including creation and maintenance of build standards and operational procedures. Desirable Citrix certifications: CCA-V/CCA-D CCP-V/CCP-D ITIL Foundation certification. Automation and scripting (e.g. PowerShell, Citrix APIs). Profile management and user experience optimisation technologies (e.g. FSLogix, Citrix Profile Management). ...

transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance About You Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment Demonstrated ownership of service or process improvement initiatives with measurable outcomes Excellent analytical and problem … solving capability with a data-led decision-making approach ITIL Foundation certification (v3 or v4) Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches Benefits 25 Days Holiday + Bank ...

transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance About You Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment Demonstrated ownership of service or process improvement initiatives with measurable outcomes Excellent analytical and problem … solving capability with a data-led decision-making approach ITIL Foundation certification (v3 or v4) Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches Benefits 25 Days Holiday + Bank ...

enterprise storage platforms, working with Fortinet security technologies. This is a very successful, well-established, award-winning MSP so they do like candidates with ITIL based or worked in a similar MSP, service management environment. Would suit someone with proven hands-on infrastructure experience, building, configuring, and implementing NetApp … including firewalls and core security services. Desirable Vendor certifications such as: NetApp (e.g. NCDA, NCIE, or equivalent) Fortinet (e.g. NSE 4–7 or equivalent) ITIL Foundation certification. Security Clearance Office based, Stoke On Trent Must have security clearance or be willing to go through the process as part ...

site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge … Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. ________________________________________ Personal Attributes - Professional ...

supporting Windows operating systems and Microsoft Office applications within a networked environment · NVQ Level 3 in an IT-related subject or equivalent practical experience · ITIL Foundation certified or willing to work towards the qualification · Relevant technical certification or equivalent experience in areas such as Windows Server, desktop operating ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

resided within the UK continuously for at least 3 years at the time of application. Desirable Qualifications: Experience working within an emergency services organisation. ITIL foundation certificate. South Yorkshire Police is committed to equality and diversity. We welcome applications from all sections of the community. All appointments will ...

. Excellent troubleshooting skills for hardware and software issues. Strong communication and interpersonal skills for client-facing interactions. Desirable Skills/Knowledge/Experience: ITIL Foundation certification. Experience working with third-party vendors for IT support. Knowledge of enterprise applications and remote support tools. Rewards & Benefits ...