1 to 25 of 28 ITIL Foundation Certificate Jobs

efficiently Maintaining and optimising Cisco and Fortinet technologies Monitoring infrastructure performance and ensuring service availability Contributing to infrastructure projects and service improvements Working within ITIL-aligned processes to deliver high-quality IT services Helping to safeguard business-critical systems and data What We're Looking For Strong networking … Essential Qualifications Cisco CCNA, Fortinet NSE4, or equivalent certification Educated to GCSE Level or above Desirable Qualifications Computer Science degree or equivalent industry experience ITIL Foundation Certificate ITIL Intermediate Certificate Operational Support & Analysis Module (training can be provided) Why Apply? This is an excellent opportunity ...

efficiently Maintaining and optimising Cisco and Fortinet technologies Monitoring infrastructure performance and ensuring service availability Contributing to infrastructure projects and service improvements Working within ITIL-aligned processes to deliver high-quality IT services Helping to safeguard business-critical systems and data What We're Looking For Strong networking … Cisco CCNA, Fortinet NSE4, or equivalent certification Educated to GCSE Level (Level 2) or above Desirable Qualifications Computer Science degree or equivalent industry experience ITIL Foundation Certificate ITIL Intermediate Certificate – Operational Support & Analysis Module (training can be provided) Why Apply? This is an excellent opportunity ...

metrics Familiarity with ITSM platforms such as ConnectWise, Autotask, HaloPSA, or similar A genuine passion for customer service and delivering an exceptional client experience ITIL Foundation certification is desirable but not essential What Our Client is Looking For Proven experience in a service desk management, service delivery … metrics Familiarity with ITSM platforms such as ConnectWise, Autotask, HaloPSA, or similar A genuine passion for customer service and delivering an exceptional client experience ITIL Foundation certification is desirable but not essential What's on Offer Competitive salary of £40,000 - £50,000 depending on experience The chance ...

SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles (ideally ITIL foundation certified) Training IT Solutions Technician (Software) Level 3 Apprenticeship Training to be received both at the employer's offices ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. … ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email ...

Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here, your growth matters. We're on a journey at flying pace ...

suppliers and engineers. Desirable - Experience within an MSP, ISP or Telecommunications provider. - Experience using and general upkeep of ITSM tools (Halo ITSM) - Knowledge of ITIL service management principles. ITIL Foundation certification preferred. - Project coordination or project management experience. - Experience working with Openreach, BT Wholesale, EE, O2, Vodafone ...

documentation skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Microsoft certifications (MD 102, AZ 900, MS 900, SC 900). ITIL Foundation certification. Experience with VMware or other virtualisation platforms. Experience supporting hybrid work environments. Qualification: Must be educated to at least degree level ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus ...

emerging technologies Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential Previous line management and team leadership experience ITIL Foundation certification or equivalent Service Management qualification Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices Experience with Service Management ...

advantage • Candidates with valid U.S. work authorisation, including those eligible under STEM, are encouraged to apply. Certifications (Preferred) • CompTIA A+, Network+, or similar certifications • ITIL Foundation certification is a plus REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Technical & Analytical Skills • Strong understanding of networking concepts (TCP/IP, DNS, DHCP ...

service performance Identify opportunities for automation and service improvement Support onboarding and customer adoption activities Work closely with technical consultants and engineering teams Promote ITIL best practice and customer success outcomes Technical Environment You'll work across a broad technology landscape including: Microsoft 365 Azure Intune Microsoft Security Oracle … Services experience Service Desk, Infrastructure Support or Service Delivery background Strong customer-facing communication skills Experience handling incidents and escalations Microsoft 365 & Azure exposure ITIL Foundation Certification Experience with Halo, Autotask or similar ITSM tools Eligible for SC Clearance Working Pattern & Benefits Shift pattern between ...

stakeholder management skills. Customer-focused approach with the ability to perform effectively under pressure. Desirable Experience working within an MSP or IT Services environment. ITIL Foundation certification or equivalent. Experience using PSA and ITSM platforms such as HaloPSA. Previous involvement in service improvement and operational change initiatives. What ...

Proven experience producing operational documentation, runbooks, SOPs, service acceptance packs or handover materials. Experience collaborating with Operations, Engineering and Customer-facing teams. Understanding of ITIL principles, particularly Service Transition and Early Life Support. Strong documentation, organisation and stakeholder management skills. Desirable Experience ITIL Foundation certification. Experience with ...

management role Deep Microsoft 365 and Entra ID expertise — this is non-negotiable Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate) ITIL Foundation certified Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure Desirable: Halo ITSM experience, Microsoft ...

activity. Produce management information and KPI reporting aligned to operational objectives. Drive continuous improvement initiatives through regular reviews and stakeholder engagement. Essential Skills & Experience ITIL Foundation certification (minimum requirement). Proven experience in Service Transition within complex IT environments. Experience documenting processes, procedures and operational readiness activities. Strong ...

administration experience Strong knowledge of ServiceNow ITSM Experience with Flow Designer and modern ServiceNow development practices Experience supporting integrations and platform upgrades Understanding of ITIL processes Exposure to ATF, CI/CD and automated testing ServiceNow CSA certification preferred CAD, CIS or ITIL Foundation certifications highly desirable ...

transition issues and risks Support continuous improvement initiatives across Service Transition processes Provide guidance and coaching to operational resolver teams where required Skills & Experience: ITIL Foundation certified Proven Service Transition experience within complex IT environments Experience managing service acceptance and transition into live operations Strong stakeholder engagement ...

incident management processes (desirable). Experience producing root cause analysis and trend analysis reports (desirable). Oracle Database Administrator Certified Professional (desirable). ITIL Foundation Certification(desirable). This role offers the opportunity to work on cutting-edge Oracle Fusion and AI initiatives within a large-scale enterprise ...

incident management processes (desirable). Experience producing root cause analysis and trend analysis reports (desirable). Oracle Database Administrator Certified Professional (desirable). ITIL Foundation Certification(desirable). This role offers the opportunity to work on cutting-edge Oracle Fusion and AI initiatives within a large-scale enterprise ...

incident management processes (desirable). Experience producing root cause analysis and trend analysis reports (desirable). Oracle Database Administrator Certified Professional (desirable). ITIL Foundation Certification(desirable). This role offers the opportunity to work on cutting-edge Oracle Fusion and AI initiatives within a large-scale enterprise ...

certification (e.g., City & Guilds) and a full UK driving licence. Certifications: AP15 qualification with HV Authorised Person experience. Data centre management (e.g., CDCMP) and ITIL Foundation certifications are highly desirable. Experience: Proven background in mission-critical data centre environments alongside people-management experience. Skills: Strong understanding of data ...

certification (e.g., City & Guilds) and a full UK driving licence. Certifications: AP15 qualification with HV Authorised Person experience. Data centre management (e.g., CDCMP) and ITIL Foundation certifications are highly desirable. Experience: Proven background in mission-critical data centre environments alongside people-management experience. Skills: Strong understanding of data ...

articulate their approach to this at interview. Commitment to continuous learning and professional development for both self and team. Desirable skills and behaviours: ITIL Foundation certification (Version 3+). Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence. Previous experience of Mainframe Transformation ...