1 to 25 of 35 ITIL Foundation Certificate Jobs

Support Engineer, Investment Management £300 - £325pd via Umbrella or PAYE London 2 Line Support, IT Support, Service Desk, Office 365, Microsoft Office, Mobile Configuration, ITIL,, Service Management, Investment Management, Financial Services. A leading Investment Management business are currently seeking a 2 Line IT Support Engineer to join them … Knowledge of service management tools e.g., ServiceDesk Plus, SNOW, etc Very strong communication skills and the ability to work with senior stakeholders. Knowledge of ITIL processes and procedures - ITIL Foundation Certificate is desirable If you meet these requirements please apply for immediate consideration. Always use these ...

Essential A degree in IT Systems, Software engineering, Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management Experience Essential In depth experience of managing or designing, configuring and sup porting application systems. Experience … Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name County Durham & Darlington NHS Foundation Trust Address Darlington Memorial Hospital NHS Trust Hollyhurst Road Darlington County Durham DL3 6HX United Kingdom Employer's website https://www.cddft.nhs.uk/ ...

level qualification or equivalent in IT or related field Specialist IT qualification covering database and software engineering (e.g. Masters degree, Microsoft certification or equivalent) ITIL Foundation Certificate Budget/Financial management experience Desirable Registration or membership of a professional body with IT accreditation (e.g. British Computer Society … ITIL Manager Level Employer details Employer name Isle of Wight NHS Trust Address Portsmouth Hospitals University NHS Trust Corporate Hub Block 4000, Lakeside North Harbour Cosham, Portsmouth PO6 3EN United Kingdom Employer's website https://www.iow.nhs.uk/ ...

Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management; Provide leadership in enterprise architecture technologies when working with … more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development Portsmouth Hospitals University NHS Trust Corporate Hub Building 4000, Lakeside North Harbour, Western Road #J ...

level qualification or equivalent in IT or related field Specialist IT qualification covering database and software engineering (e.g. Masters degree, Microsoft certification or equivalent) ITIL Foundation Certificate Desirable Registration or membership of a professional body with IT accreditation (e.g. British Computer Society) Employer details Employer name Portsmouth ...

SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles (ideally ITIL foundation certified) Training IT Solutions Technician (Software) Level 3 Apprenticeship Training to be received both at the employer's offices ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. … ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email ...

Experience supporting senior stakeholders or VIP users in a business environment. Experience providing onsite or field-based IT support across multiple locations is desirable. ITIL Foundation certification or equivalent service management experience is desirable. Project delivery exposure or a recognised project management qualification such as PRINCE2 is advantageous. ...

documentation skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Microsoft certifications (MD 102, AZ 900, MS 900, SC 900). ITIL Foundation certification. Experience with VMware or other virtualisation platforms. Experience supporting hybrid work environments. Qualification: Must be educated to at least degree level ...

operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony … automation. Familiarity with working in regulated or highly audited environments. Qualifications: Degree in Information Technology, Computer Science or a related discipline is an advantage. ITIL Foundation certification (v3 or v4) required; higher-level ITIL certifications advantageous. Relevant cloud certification (e.g. Azure) ideal. Management or leadership training/ ...

solving skills and a proactive approach to issue resolution. Exceptional communication skills - both written and verbal. Strong leadership and team management experience. Knowledge of ITIL frameworks and best practices. An ability to explain technical content to non-technical audiences. Desirable Skills: Knowledge & Support of Wintel systems (Windows Server, Active … Directory, etc.). Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. An ability and interest in understanding new technologies and integrating them into existing workflow ...

emerging technologies Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential Previous line management and team leadership experience ITIL Foundation certification or equivalent Service Management qualification Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices Experience with Service Management ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

tool) and JIRA/Confluence. Experience with developing applications for IBM WebSphere Application Server. Experience of writing Linux Shell and/or PowerShell scripts. ITIL Foundation certification. Knowledge of UK Rail or other Transport sector experience would be advantageous. As our portfolio of applications covers a wide range ...

infrastructure and operational technology services in a customer-focused role. The successful candidate will have a strong customer service mindset, a solid understanding of ITIL principles, and the ability to thrive in a high-pressure environment with demanding deadlines and constantly evolving priorities. Excellent communication skills and attention … operational and project-based technical support against demanding SLAs and tight deadlines Key Responsibilities Support and deliver technical solutions across all stages of the ITIL service lifecycle Provide exceptional customer support while assisting and mentoring wider support team members Ensure all work adheres to defined processes, architectural standards, compliance ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management ...

troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network … security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITIL Foundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools ...

operations across multiple office locations Manage hardware provisioning, onboarding/offboarding, and asset tracking Oversee vendor relationships, licensing, and IT purchasing Drive ITIL-aligned processes (Incident, Problem, Change) Maintain accurate documentation and identify opportunities for improvement What We’re Looking For Proven experience in a Service Desk Lead/…/Senior Support role Strong technical background across: Microsoft 365 Azure Intune/Endpoint Management Experience with access management/IAM Solid understanding of ITIL processes Experience working in a hands-on support environment while leading a team Strong communication skills and ability to engage with stakeholders ...

advantage • Candidates with valid U.S. work authorisation, including those eligible under STEM, are encouraged to apply. Certifications (Preferred) • CompTIA A+, Network+, or similar certifications • ITIL Foundation certification is a plus REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Technical & Analytical Skills • Strong understanding of networking concepts (TCP/IP, DNS, DHCP ...

readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

management role Deep Microsoft 365 and Entra ID expertise — this is non-negotiable Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate) ITIL Foundation certified Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure Desirable: Halo ITSM experience, Microsoft ...