1 to 25 of 35 ITIL Foundation Certificate Jobs

ServiceNow, HaloPSA etc Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Hyper-V and COLO Terraform (IaC deployment) Core Certifications that we are looking for: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Fundamentals … Certified: Endpoint Administrator Associate (MD-102) (replaces MD-100/101 with Intune-specific focus) Desirable would be Power Platform Fundamentals (PL-900) and ITIL Foundation Certificate in IT Service Management What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing ...

understand the role in more detail, please refer to the attached job description and person specification. About us We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people … development Desirable Project management qualification e.g. PRINCE2 Practitioner, Agile PM, MSP or other A degree, preferably in IT, Health Informatics, or a related field ITIL Foundation Certificate or equivalent relevant experience gained through experience working in an ITIL based environment Experience Essential Experience of project management ...

confident working with senior client stakeholders, driving continuous improvement, and ensuring services are delivered efficiently, securely, and in line with contractual commitments. Essential qualifications •ITIL Foundation certification (or equivalent IT Service Management qualification). •Proven experience managing IT service delivery within complex operational environments. •Strong knowledge of ITSM … delivering services within the UK public sector. •Knowledge of cloud-hosted services and digital transformation programmes. •Experience with ServiceNow or other enterprise ITSM platforms. •ITIL Managing Professional, ITIL Expert, or progression towards advanced ITIL certification. •Experience supporting organisational change management initiatives. •Relevant academic or professional qualifications ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face ...

managing your workload. The ability to explain technical information to non-technical users. Experience working collaboratively across technical teams and with third-party suppliers. ITIL Foundation certification or equivalent experience (desirable). Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential … Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise ...

everyday culture, and we strive to create a representative and welcoming environment for all. Your skills and experience Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management ITIL Foundation certification ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer ...

sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. ...

AppDynamics, Grafana, Azure Monitor, or equivalent. Understanding of cloud platforms (Azure, AWS, or GCP). Familiarity with APIs, middleware, and integration technologies. Knowledge of ITIL principles and service management best practices. Excellent problem-solving and analytical abilities. Strong communication and stakeholder management skills. Ability to perform under pressure during … critical incidents. Strong collaboration and teamwork mindset. Ability to prioritise workload effectively in a fast-paced environment. ITIL Foundation Certification. Experience working within Agile and DevOps environments. Exposure to automation and scripting technologies (PowerShell, Python, Bash, etc.). Experience supporting cloud-native applications and microservices architectures. ...

Code tools. Scripting skills in PowerShell, Bash or Python. Experience with Grafana, Prometheus or Azure Monitor. Knowledge of DevOps practices and hybrid cloud environments. ITIL Foundation certification. If you'd like to discuss this Systems Engineer - Azure role in more detail, please send your updated ...

Code tools. Scripting skills in PowerShell, Bash or Python. Experience with Grafana, Prometheus or Azure Monitor. Knowledge of DevOps practices and hybrid cloud environments. ITIL Foundation certification. What's on Offer? 12-month contract £60.00 - £66.96 per hour (Inside IR35) Hybrid working with 3 days onsite in Reading ...

support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing ...

Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – Discovery ServiceNow Certified Implementation Specialist (CIS) – Service Mapping ServiceNow Certified Implementation Specialist (CIS) – Event Management ITIL Foundation Certification Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With ...

troubleshoot network issues. Maintain clear network documentation and ensure compliance with policies and regulatory standards. About You You’ll bring a strong technical foundation and proven experience in hybrid network environments, along with a proactive, analytical approach to solving complex infrastructure challenges. Essential skills and qualifications: Cisco Certified Network … security principles and risk management in hybrid environments. Excellent problem-solving and communication skills, with the ability to work collaboratively across teams. Desirable: ITIL Foundation certification or experience in ITIL-aligned environments. Cisco Certified CyberOps Associate or other security-focused certifications. Experience with Infrastructure as Code tools ...

activities, assist in managing incidents, and contribute to continuous improvement initiatives. This position is an excellent opportunity for a professional with a strong technical foundation to develop their skills within a large-scale, global financial services environment. What we’ll offer you A healthy, engaged and well-supported workforce … components such as Compute (e.g., Unix/Linux/Windows), Databases (e.g., Oracle/SQL Server), Storage, Backup, and Networks A strong understanding of ITIL principles (V3 or above), particularly in Incident, Problem, and Change Management. An ITIL Foundation certification is highly desirable Excellent communication and interpersonal ...

experience who enjoys solving complex challenges and working with clients to deliver meaningful outcomes. •Experience across the IT service management lifecycle. •Strong knowledge of ITIL, service strategy and service design. •ITIL Foundation certification. •Experience designing and assuring service solutions. •Knowledge of service transition and process improvement. •Experience ...

goals. Design & Deliver: Create SDPs, HLDs and LLDs, ensuring clear, robust roadmaps for service delivery. Assure & Optimise: Review, assure, and enhance service designs using ITIL and industry best practice. Define & Collaborate: Work with stakeholders to articulate service requirements and integrate new solutions into operational environments. Develop & Improve: Assess … ability to guide teams through complex change. Strong experience across the full service management lifecycle. Demonstrable expertise in service strategy and service design. ITIL Foundation certification (minimum). Experience in IT project management, process design, and improvement. Proven ability to assure service designs and provide constructive feedback. Strong ...

levels of customer satisfaction. Support continuous service improvement initiatives and contribute to team knowledge sharing. Work in line with established IT processes, procedures, and ITIL best practices. Collaborate with colleagues to achieve team objectives and maintain excellent service standards. Skills & Experience Essential Previous experience in a Deskside Support, Desktop … skills. Ability to prioritise and manage multiple workloads effectively. Strong attention to detail and a methodical approach to problem resolution. Experience working within an ITIL-based support environment. Confident working directly with end users at all levels. Desirable Experience working within complex or multi-vendor IT environments. Experience negotiating ...

services - networking/connectivity, virtualisation, cloud (public/private/hybrid), backup, and disaster recovery. Experience working with incident, problem, and change management processes (ITIL framework). Comfortable interpreting technical performance data (SLA/uptime metrics, ticketing trends, capacity reports) and translating it for both technical and non-technical … Excel, BI tools, ticketing/ITSM platforms such as ServiceNow). Detail-oriented, organised, and an effective collaborator across technical and commercial teams. Desirable ITIL Foundation certification (or higher). Exposure to monitoring/observability tooling (e.g. SolarWinds, PRTG, Zabbix, Datadog, or similar). Familiarity with compliance/ ...

equivalent experience/specialist knowledge and expertise Recognised management qualification or equivalent experience GCSE level (Maths & English) Desirable Relevant IT Qualifications (e.g. PRINCE2) ITIL Foundation certificate. Knowledge and Experience Essential Strong customer care experience including dealing with key stakeholders and resolving difficult issues Specialist knowledge and experience … workload; Initiates plans and modifies IM&T work programmes e.g. for training packages, new reporting processes, new computer systems. Desirable Experience of working within ITIL framework procedures Trained and have experience of Secure ID Checking Experience of working with SLA's and working to defined KPI's Experience working ...

rather than just report them. Critically, you build structure where it doesn't yet exist and challenge weak processes rather than work around them. ITIL Foundation certification is required – candidates without it will not be considered. Higher-level ITIL qualifications (Managing Professional or Strategic Leader ...

Management: Analyse, diagnose, and resolve 2nd-line technical incidents and service requests logged via the ITS Service Desk, ensuring appropriate escalation and compliance with ITIL service management processes. System Support & Maintenance: Maintain business systems, manage assets, execute configuration/change control, and monitor system performance to ensure optimal capacity … independently under minimal supervision using your own initiative. Excellent interpersonal and communication skills to bridge technical support needs with operational users. Desirable Criteria ITIL Foundation Certification Prior experience providing technical or IT support services directly to customers. Knowledge of the structure and key operational business areas ...

driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL Foundation certification. Experience within secure or government environments. What We're Looking For Strong customer-focused approach. Excellent verbal and written communication skills. ...