1 to 25 of 34 ITIL Foundation Certificate Jobs

efficiently Maintaining and optimising Cisco and Fortinet technologies Monitoring infrastructure performance and ensuring service availability Contributing to infrastructure projects and service improvements Working within ITIL-aligned processes to deliver high-quality IT services Helping to safeguard business-critical systems and data What We're Looking For Strong networking … Essential Qualifications Cisco CCNA, Fortinet NSE4, or equivalent certification Educated to GCSE Level or above Desirable Qualifications Computer Science degree or equivalent industry experience ITIL Foundation Certificate ITIL Intermediate Certificate Operational Support & Analysis Module (training can be provided) Why Apply? This is an excellent opportunity ...

efficiently Maintaining and optimising Cisco and Fortinet technologies Monitoring infrastructure performance and ensuring service availability Contributing to infrastructure projects and service improvements Working within ITIL-aligned processes to deliver high-quality IT services Helping to safeguard business-critical systems and data What We're Looking For Strong networking … Cisco CCNA, Fortinet NSE4, or equivalent certification Educated to GCSE Level (Level 2) or above Desirable Qualifications Computer Science degree or equivalent industry experience ITIL Foundation Certificate ITIL Intermediate Certificate – Operational Support & Analysis Module (training can be provided) Why Apply? This is an excellent opportunity ...

Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture. Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management. Provide leadership in enterprise architecture technologies when working with … more of the following: Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate. Desirable ITIL Practitioner qualification. Skills and Knowledge Essential Excellent interpersonal ...

Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture. Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management. Provide leadership in enterprise architecture technologies when working with … more of the following: Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate. Desirable ITIL Practitioner qualification. Employer details Employer name Isle of Wight ...

Experience of supporting NHS applications, Electronic Patient Record (EPR) systems and Microsoft Office applications would be highly beneficial. About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. … experience. Desirable *A Level/IT related NVQ Level 3 or similar accredited vocational work-related IT qualification *Advanced ECDL or equivalent knowledge *ITIL Foundation Certificate or equivalent Experience Essential *Relevant experience gained working within an IT Service Desk/Centre Team or equivalent First Level/ ...

Essential A degree in IT Systems, Software engineering, Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management Experience Essential In depth experience of managing or designing, configuring and sup porting application systems. Experience … Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name County Durham & Darlington NHS Foundation Trust Address Darlington Memorial Hospital NHS Trust Hollyhurst Road Darlington County Durham DL3 6HX United Kingdom Employer's website https://www.cddft.nhs.uk/ ...

SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles (ideally ITIL foundation certified) Training IT Solutions Technician (Software) Level 3 Apprenticeship Training to be received both at the employer's offices ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. … ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email ...

Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here, your growth matters. We're on a journey at flying pace ...

suppliers and engineers. Desirable - Experience within an MSP, ISP or Telecommunications provider. - Experience using and general upkeep of ITSM tools (Halo ITSM) - Knowledge of ITIL service management principles. ITIL Foundation certification preferred. - Project coordination or project management experience. - Experience working with Openreach, BT Wholesale, EE, O2, Vodafone ...

documentation skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Microsoft certifications (MD 102, AZ 900, MS 900, SC 900). ITIL Foundation certification. Experience with VMware or other virtualisation platforms. Experience supporting hybrid work environments. Qualification: Must be educated to at least degree level ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus ...

emerging technologies Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential Previous line management and team leadership experience ITIL Foundation certification or equivalent Service Management qualification Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices Experience with Service Management ...

advantage • Candidates with valid U.S. work authorisation, including those eligible under STEM, are encouraged to apply. Certifications (Preferred) • CompTIA A+, Network+, or similar certifications • ITIL Foundation certification is a plus REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Technical & Analytical Skills • Strong understanding of networking concepts (TCP/IP, DNS, DHCP ...

service performance Identify opportunities for automation and service improvement Support onboarding and customer adoption activities Work closely with technical consultants and engineering teams Promote ITIL best practice and customer success outcomes Technical Environment You'll work across a broad technology landscape including: Microsoft 365 Azure Intune Microsoft Security Oracle … Services experience Service Desk, Infrastructure Support or Service Delivery background Strong customer-facing communication skills Experience handling incidents and escalations Microsoft 365 & Azure exposure ITIL Foundation Certification Experience with Halo, Autotask or similar ITSM tools Eligible for SC Clearance Working Pattern & Benefits Shift pattern between ...

stakeholder management skills. Customer-focused approach with the ability to perform effectively under pressure. Desirable Experience working within an MSP or IT Services environment. ITIL Foundation certification or equivalent. Experience using PSA and ITSM platforms such as HaloPSA. Previous involvement in service improvement and operational change initiatives. What ...

readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

Proven experience producing operational documentation, runbooks, SOPs, service acceptance packs or handover materials. Experience collaborating with Operations, Engineering and Customer-facing teams. Understanding of ITIL principles, particularly Service Transition and Early Life Support. Strong documentation, organisation and stakeholder management skills. Desirable Experience ITIL Foundation certification. Experience with ...

management role Deep Microsoft 365 and Entra ID expertise — this is non-negotiable Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate) ITIL Foundation certified Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure Desirable: Halo ITSM experience, Microsoft ...

mobile devices and workplace applications Excellent customer service and communication skills Ability to troubleshoot and resolve issues independently Full UK Driving Licence Desirable Experience ITIL Foundation certification Experience within large enterprise environments Audio/Visual and meeting room support Knowledge of problem management and root cause analysis Experience ...

activity. Produce management information and KPI reporting aligned to operational objectives. Drive continuous improvement initiatives through regular reviews and stakeholder engagement. Essential Skills & Experience ITIL Foundation certification (minimum requirement). Proven experience in Service Transition within complex IT environments. Experience documenting processes, procedures and operational readiness activities. Strong ...

administration experience Strong knowledge of ServiceNow ITSM Experience with Flow Designer and modern ServiceNow development practices Experience supporting integrations and platform upgrades Understanding of ITIL processes Exposure to ATF, CI/CD and automated testing ServiceNow CSA certification preferred CAD, CIS or ITIL Foundation certifications highly desirable ...

transition issues and risks Support continuous improvement initiatives across Service Transition processes Provide guidance and coaching to operational resolver teams where required Skills & Experience: ITIL Foundation certified Proven Service Transition experience within complex IT environments Experience managing service acceptance and transition into live operations Strong stakeholder engagement ...

incident management processes (desirable). Experience producing root cause analysis and trend analysis reports (desirable). Oracle Database Administrator Certified Professional (desirable). ITIL Foundation Certification(desirable). This role offers the opportunity to work on cutting-edge Oracle Fusion and AI initiatives within a large-scale enterprise ...