1 to 25 of 74 ITIL Foundation Certificate Jobs

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITIL Foundation Certificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITIL Foundation Certificate, SSCP Certificate If you're motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITIL Foundation Certificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯

The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … in translation to IT solutions; Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management; Provide leadership in enterprise architecture technologies when working with external vendors, suppliers and other … in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯

The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … in translation to IT solutions; Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management; Provide leadership in enterprise architecture technologies when working with external vendors, suppliers and other … in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯

The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their … in at least one or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). - ITIL Foundation Certificate Experience Essential - Advanced theoretical and specialist knowledge across two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area More ❯

The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their … in at least one or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). - ITIL Foundation Certificate Experience Essential - Advanced theoretical and specialist knowledge across two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area More ❯

The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … a related field Desirable Technical accreditation in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate Security (CCNA Security), VMware VCP, ITIL Foundation Certificate, Evidence of continuing professional development Experience Essential Acquire a complete understanding of the trusts enterprise architecture including, business processes, technology and information systems. Responsible for More ❯

The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … and corporate Trust staff. Person Specification Qualifications Essential Degree level qualification or equivalent in IT or related field; Specialist IT qualification covering database and software engineering (e.g., Microsoft certification); ITIL Foundation Certificate; Evidence of continuing professional development. Experience Essential Experience in software development and integration within healthcare settings. Disclosure and Barring Service Check This post is subject More ❯

learn and apply new technologies. Proven technical leadership through coaching, mentoring and effective stakeholder communication. Skilled in analysing complex problems, making sound decisions and implementing practical solutions Desirable criteria: ITIL Foundation Certificate Knowledge and/or experience of the Government Digital Service (GDS) Service Design Manual PowerBI - Tenant Administration/On Premise data gateway administration MS Defender More ❯

with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS Experience with More ❯

levels of the business. Strong analytical and problem-solving abilities. Skilled in planning and delivering projects. Proactive approach with a focus on continuous improvement. Required education, qualifications and experience: ITIL Foundation Certificate Background in Information Systems, with experience in Microsoft-based infrastructure environments. A history of implementing new infrastructure solutions Previous experience co-ordinating activities across multiple More ❯

project support environment with proficiency in Microsoft 365 are essential, along with accuracy in handling high-volume data. Knowledge of project environments, planning, and problem-solving is important. An ITIL Foundation Certificate and experience supporting formal projects would be advantageous. This role will be remote, however requires someone to be based in Scotland with the ability to More ❯

role Lead and develop a high-performing IT service team to deliver exceptional support across the organization Establish and maintain robust IT service management frameworks using JIRA Agile processes, ITIL methodologies, or similar industry standards Drive continuous improvement initiatives to enhance service quality, efficiency, and user satisfaction Ensure seamless integration between IT operations and business objectives through strategic planning … Framework Knowledge Maintain a holistic view of IT services and their interdependencies Investigate and optimize service delivery across the entire service portfolio Demonstrate comprehensive knowledge of service management frameworks (ITIL, Agile) Apply lifecycle and capability elements of ITIL to improve service maturity Balance technical requirements with business needs to deliver optimal outcomes Stakeholder Relationship Management Identify and engage … or similar role, with at least 2 years in a leadership capacity Proven experience managing IT teams and driving service delivery improvements Strong knowledge of IT service management frameworks (ITIL Foundation certification required, ITIL Intermediate/Expert preferred) Experience with Agile methodologies and tools (JIRA, Confluence, or similar) Demonstrated expertise in asset management, configuration management, and service More ❯

long-term, strategic objectives to ensure that end user requirements will be satisfied Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices. Ability to influence others to accept practices and approaches, and ability to communicate and … Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a More ❯

IT program within the IC. • Program Management Institute (PMI) Program Management Professional (PMP) or a Project Management Profession (PMP) certification. • Expertise in Service Management and Service Integration solutions. • Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices. • Software Engineering or similar technical background • Strong familiarity with ServiceNow • Demonstrated ability to improve More ❯

with at least ten (10) years' experience in a management position. The following certifications are required: Intermediate level Microsoft Certification; either the "Microsoft 365 Certification:" or "Microsoft Certification:" variant ITIL Foundation Certification and ITIL Service Operations Certification Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000 users. Tier More ❯

the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms to consolidated group requirements for … 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational … excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits after probationary period Subsidised health and dental More ❯

the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms to consolidated group requirements for … 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational … excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. Desirable: ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits (post-probation): Subsidised health & dental care More ❯

check (known as Disclosure and Barring Service) Your role Managing cryptographic hardware (e.g., HSMs) including configuration, installation, and support. Generating and managing cryptographic keys across multiple platforms and maintaining certificate and SSH key management systems. Ensuring compliance with IT security standards and audit requirements. Supporting incident, change, and problem management processes (aligned with ITIL). Collaborating with stakeholders … Skills And Experience Implementing and managing Hardware Security Module (HSM) solutions eg Luna and/or Entrust Broad experience in delivering cryptography or other cyber security solutions Familiarity with ITIL processes (ITIL Foundation certified). Strong stakeholder management and communication skills. Familiarity with Unix,/Windows OS SharePoint, Confluence, JIRA. Understanding of change and release management. Your More ❯

One Drive, Azure, DLP, AIP, legal holds, retention policies, and Conditional Access. Delivering and supporting enhanced mail flow and mail flow security, SMTP, Mobile Device Management, SPF, DKIM, DMARC, certificate management. Supporting Active Directory and identity management services, ADFS, SSO SAML Integrations, GPO, and MFA. Supporting Windows Server 2012, 2016, 2019, and 2022. Configure and review reports, including Power … in delivering technologies such as Windows Server, Exchange Server, Microsoft 365, AD, working with DNS, cloud-based architectures like Azure and/or AWS. Demonstrated ability to lead an ITIL-process based team using an ITSM system. ServiceNow is preferred. ITIL Foundation certification required Preferred Qualifications Currently possesses a Public Trust or other security clearance Any certifications More ❯

One Drive, Azure, DLP, AIP, legal holds, retention policies, and Conditional Access. Delivering and supporting enhanced mail flow and mail flow security, SMTP, Mobile Device Management, SPF, DKIM, DMARC, certificate management. Supporting Active Directory and identity management services, ADFS, SSO SAML Integrations, GPO, and MFA. Supporting Windows Server 2012, 2016, 2019, and 2022. Configure and review reports, including Power … in delivering technologies such as Windows Server, Exchange Server, Microsoft 365, AD, working with DNS, cloud-based architectures like Azure and/or AWS. Demonstrated ability to lead an ITIL-process based team using an ITSM system. ServiceNow is preferred. ITIL Foundation certification required Preferred Qualifications Currently possesses a Public Trust or other security clearance Any certifications More ❯

Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment More ❯

projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve More ❯