1 to 25 of 45 ITIL Foundation Certificate Jobs

ICT Service Delivery Manager

Hiring Organisation
Flat Fee Recruiter
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Contract, Part Time, Work From Home
Salary
£55,000
working with stakeholders at all levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting … Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday 20 November 2026 Other suitable Skills & experience include:- Experience managing £1m+ budgets, leading teams, ITIL service management, stakeholder and supplier management, service improvement planning, SLA and KPI monitoring, risk management, major incident management, service continuity, operational reporting, UK GDPR ...

Infrastructure Engineer

Hiring Organisation
Thales
Location
Stockport, Cheshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
minimum 3 years experience in a third line support role. Desirable: Professional certification Broadcom VMware Certified Professional MCP/MCSA/MCSE/RHCSA ITIL Foundation certificate Work Experience, Skills and Knowledge: Good organisational and communication skills. Communicate effectively at different levels working collaboratively to a common ...

Lead Infrastructure Engineer

Location
United Kingdom
posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate … ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land ...

Lead Infrastructure Engineer

Hiring Organisation
HM Land Registry
Location
Plymouth, Devon, South West, United Kingdom
Employment Type
Permanent
Salary
£70,000
posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate … ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land ...

Service Desk Analyst - FTC

Hiring Organisation
Willmott Dixon Group
Location
Letchworth Garden City, Hertfordshire, United Kingdom
Employment Type
Contract
within an IT Service Desk. Experience using an IT Service Management platform such as ServiceNow. Knowledge of Microsoft 365 and Windows 11. Understanding of ITIL principles or ITIL Foundation certification. Attributes Customer focused and service driven. Proactive and solutions orientated. Strong communicator and relationship builder. Organised, resilient ...

Networks Coordinator

Hiring Organisation
Copello
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
Networks Coordinator, your responsibilities will include: Providing centralised coordination and administrative support across the Network Services function. Supporting the implementation and continuous improvement of ITIL-based service management processes. Working across incident, change and problem management activities. Liaising with internal teams and stakeholders to ensure effective service delivery. Supporting … effective management of IT services within a structured IT Service Management (ITSM) environment. What We're Looking For The ideal candidate will have: ITIL Foundation certification Experience working within an ITIL-driven environment, with a good understanding of ITIL frameworks and methodologies. Practical experience implementing ITIL ...

Networks Coordinator

Hiring Organisation
Copello
Location
East of England, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
Networks Coordinator, your responsibilities will include: Providing centralised coordination and administrative support across the Network Services function. Supporting the implementation and continuous improvement of ITIL-based service management processes. Working across incident, change and problem management activities. Liaising with internal teams and stakeholders to ensure effective service delivery. Supporting … effective management of IT services within a structured IT Service Management (ITSM) environment. What We're Looking For The ideal candidate will have: ITIL Foundation certification Experience working within an ITIL-driven environment, with a good understanding of ITIL frameworks and methodologies. Practical experience implementing ITIL ...

Local IT Support Specialist - UK & Ireland

Hiring Organisation
Boston Scientific
Location
Hertfordshire, United Kingdom
Employment Type
Full Time
importance of complying with corporate policies, standards, and procedures. Desirable Qualifications and Experience • Bachelor's degree in information technology or a related discipline. • ITIL Foundation certification or practical knowledge of ITIL principles and service-management best practices. • Experience supporting Apple devices, smartphones and mobile-device-management environments. ...

Change, Release & Service Introduction Manager - Defence

Hiring Organisation
ARM
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
What We're Looking For Essential Proven experience as a Change Manager, Release Manager, Service Transition Manager or Service Introduction Manager. Strong experience of ITIL Change Enablement. Experience chairing CAB and ECAB forums. Experience owning Release Management and deployment governance. Experience managing Service Introduction, Service Acceptance and Operational Readiness … activities. Strong ServiceNow experience. Excellent stakeholder management across technical, operational and business teams. Experience within Defence, Aerospace, National Security or another highly regulated environment. ITIL Foundation Certified. Desirable ITIL Managing Professional certification. DevOps and CI/CD knowledge. CMDB and Service Mapping experience. Supplier onboarding and transition ...

Change, Release & Service Introduction Manager - Defence

Hiring Organisation
Advanced Resource Managers Limited
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
What We're Looking For Essential Proven experience as a Change Manager, Release Manager, Service Transition Manager or Service Introduction Manager. Strong experience of ITIL Change Enablement. Experience chairing CAB and ECAB forums. Experience owning Release Management and deployment governance. Experience managing Service Introduction, Service Acceptance and Operational Readiness … activities. Strong ServiceNow experience. Excellent stakeholder management across technical, operational and business teams. Experience within Defence, Aerospace, National Security or another highly regulated environment. ITIL Foundation Certified. Desirable ITIL Managing Professional certification. DevOps and CI/CD knowledge. CMDB and Service Mapping experience. Supplier onboarding and transition ...

2nd line Service Desk Team Leader

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£47000 - £48000/annum + 20% Shift Allowance (£48,000 OTE)
Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams ...

L1 Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

L1 Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Livingston, West Lothian, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

2nd Line Service Engineer - IT (24/7 Shift)

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum + 20% Shift Allowance (£38,400 OTE)
shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion ...

SC Cleared IT Support Specialist

Hiring Organisation
ARM
Location
Lancashire, United Kingdom
Employment Type
Contract
stakeholder management skills. Ability to work independently in a fully on-site support environment. Flexibility to align with UK working hours when required. Desirable ITIL Foundation certification or higher. Experience with device provisioning and near-zero-touch deployment processes. Experience supporting users within Defence or other highly secure ...

IT Change Analyst

Hiring Organisation
DGH Recruitment
Location
City of London, London, United Kingdom
Employment Type
Permanent
Experience: * Relevant experience in change, release, service delivery, project coordination or IT service management within a medium to large organisation. * Good working knowledge of ITIL 4 change enablement and related incident, problem, release and service configuration practices; ITIL Foundation certification is desirable. * Experience of working with ITSM ...

2nd Line IT Support Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Salisbury, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £37000/annum
SharePoint. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPNs and Wi-Fi. Experience working with ITSM ticketing systems and ITIL-aligned processes. Excellent communication skills and a customer-focused approach. Ability to take ownership of technical incidents and manage them through to resolution. Comfortable … supporting senior stakeholders within a professional corporate environment. Desirable experience: Microsoft Azure/Entra ID Microsoft Endpoint technologies ITIL Foundation certification Relevant Microsoft or networking certifications Experience within a Managed Service Provider (MSP) environment Why join? Salary up to £37,000 20% bonus opportunity Hybrid working based ...

IT Environments Co-Ordinator

Hiring Organisation
Click Digital
Location
Dublin, City of Dublin, Republic of Ireland
Employment Type
Contract
Contract Rate
£550 - £600/day
delivery. Identify opportunities for automation, efficiency and continuous improvement. Work closely with QA, development and project teams to ensure environments meet delivery requirements. Support ITIL-based change, incident and problem management processes. To apply you should have the following skills & experience: Proven experience in Environment Management, Environment Coordination … . Working knowledge of databases such as SQL Server and Oracle . Familiarity with scripting languages such as PowerShell and Bash . Understanding of ITIL processes and tools such as ServiceNow and Jira. Strong organisational, planning and stakeholder management skills. Nice to have: ITIL Foundation certification. Agile ...

Epic Systems Analyst- Radiant/Cupid

Hiring Organisation
OhioHealth
Location
Columbus, Ohio, United States
Employment Type
Permanent
Salary
USD Annual
readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

Epic Systems Analyst - Sched/Reg (Grand Central, Prelude, Cadence, Welcome)

Hiring Organisation
OhioHealth
Location
Columbus, Ohio, United States
Employment Type
Permanent
Salary
USD Annual
readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

2nd Line EUC Support Engineer - Contract

Hiring Organisation
GCS
Location
Billingham, County Durham, United Kingdom
Employment Type
Contract
Contract Rate
£250 - £350/day Inside IR35
upgrades, and deployment activities. Work closely with deployment teams during migration and cutover periods. Manage incidents, service requests, and change activities in line with ITIL processes. Escalate complex issues to specialist Level 3 teams where required. Maintain accurate support documentation, knowledge articles, and ticket updates. Assist with endpoint refresh … Windows 11 migration projects. Device refresh or hardware deployment experience. Application testing and validation experience. Experience within highly regulated or large-scale enterprise environments. ITIL Foundation certification. GCS is acting as an Employment Business in relation to this vacancy. ...

IT Service Analyst

Hiring Organisation
FBI &TMT
Location
Chichester, West Sussex, South East, United Kingdom
Employment Type
Contract
Contract Rate
£20 - £21 per hour + INSIDE IR35
fast-paced environment. * Experience using enterprise ITSM platforms. Desirable * Active Directory administration experience. * Knowledge of Intune, Endpoint Management or Azure Active Directory. * ITIL Foundation certification or awareness. * Experience supporting enterprise-scale public sector or corporate IT environments. * CompTIA A+, Network+ or other entry-level technical certifications ...

Teamcenter Application Support & Incident Analyst - must have SC

Hiring Organisation
Synergy Resourcing International Limited
Location
Barrow-In-Furness, Cumbria, North West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
From £550 to £750 per day
Teamcenter architecture, BMIDE, workflows, or access controls Experience supporting integrations with ERP or MES platforms Familiarity with SQL, scripting, or log analysis tools ITIL Foundation certification or similar Remote working with occasional trips to site. Candidates will need to have SC in place already, due to the urgency ...

Principal Customer Success Account Manager

Hiring Organisation
Microsoft
Location
London, England, United Kingdom
Preferred QualificationsStrong and proven experience within customer industry.Certification in relevant Microsoft solutions (e.g., Azure, M365) or similar solutionsRelevant professional certifications e.g.Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.Project Management Institute (PMI) or equivalent certification.Prosci or equivalent Change Management certification.Customer Success Account Mgmt ...

Epic Senior Systems Analyst - Willow Amb

Hiring Organisation
OhioHealth
Location
Columbus, Ohio, United States
Employment Type
Permanent
Salary
USD Annual
readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...