1 to 25 of 83 ITIL Foundation Certificate Jobs

strategic roadmap for Unified Communications services, helping prepare the organisation for future technology evolution and migration programmes. About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues … careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential Degree in Information Technology, Telecommunications, Computer Science, or a related discipline or equivalent demonstrable specialist experience. ITIL Foundation Certificate (or equivalent service management qualification). Evidence of continuing professional development in Unified Communications, Voice, or Network technologies. Relevant Cisco Collaboration ...

Office, AD, SharePoint, Teams, Exchange, OneDrive etc.) Experience of using Oracle modules including iProcurement & Supply Chain, SharePoint, or equivalent business systems IT Infrastructure Library (ITIL) Foundation Certificate with experience in following and adopting ITIL processes Prince2 Foundation qualification or equivalent Demonstratable experience of using … Knowledge and experience of procurement processes Knowledge and experience of logistic processes Knowledge and experience of incident and problem management solutions IT Infrastructure Library (ITIL) Practitioner Certificate PRINCE2 Practitioner, AgilePM, Change Management or equivalent qualification The Institute of Leadership & Management (ILM) Level 2 or above or equivalent Qualification ...

/DPA as it applies to automated processes. Experience of the following would also be beneficial: Process improvement methodologies (e.g. Lean, Six Sigma). ITIL Foundation certificate or a demonstrable understanding of ITIL principles. Project management methodologies (e.g. PRINCE2). Broader automation and AI technologies, such ...

junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation … network design, firewall rule flow, VLANs, VPNs, Cisco infrastructure, and secure access architecture. Identity & Access Management Knowledgeable in Active Directory, Okta, Microsoft PKI, and certificate lifecycle management. Technical Leadership Proven ability to lead complex projects, resolve technical challenges under pressure, and deliver on deadline-driven objectives. Documentation & Solution Design ...

impact Requirements Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks Ability to drive complex technical project milestones independently Capability to align network specialisation with broader enterprise IT and business objectives Demonstrated success working … enterprise cloud migrations into actionable, resource-allocated project steps Preferred: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA) Preferred: ITIL® Foundation Certification in IT Service Management Core Competencies Demonstrates expertise in diagnosing network performance issues and implementing network designs, with a strong focus ...

specific qualification (e.g. for example CISMP) or Recognised risk management industry-specific qualification, for example PCIRM A recognised qualification in IT Service Management e.g. ITIL Foundation certificate or equivalent experience, In-depth professional experience of working in an I.T., information security, information governance, or risk-related role ...

stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management … service delivery. Must-Have Skills & Experience Very Strong experience in IT Service Management, Service Delivery, or Service Operations . Strong hands-on experience in ITIL processes : Change Management Major Incident Management Service Request Management Service Level Management Experience owning and governing the end-to-end Change Management lifecycle . ...

ability to travel to customer locations when those face-to-face connections and on-site working sessions matter most.**The Nice-to-Haves*** **ITIL Knowledge:**ITIL Foundation certification or equivalent practical ITIL process knowledge.* **Platform Background:**Prior experience at or against a service management platform (ServiceNow ...

support experience Desirable Experience with PaperCut, uniFLOW, Equitrac or similar print management platforms Knowledge of Microsoft 365, Azure and cloud print technologies Understanding of ITIL service management principles ITIL Foundation Certification Microsoft certifications Vendor certifications relating to print technologies Degree, diploma or equivalent qualification in Information Technology ...

role within a Microsoft‐centric environment. Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Microsoft Security, Compliance, and Identity Fundamentals/SC-500. ITIL Foundation certification or working knowledge of ITIL service management principles. Familiarity with PowerShell scripting for M365/Azure automation. Personal Attributes ...

data platforms and reporting technologies (e.g. Power BI, Databricks or similar) would be beneficial.Experience using IT Service Management tools such as ServiceNow or Jira.ITIL Foundation certification or equivalent experience (desirable).Strong analytical and problem-solving skills with the ability to investigate complex technical issues.Excellent communication and stakeholder management skills ...

team. Full UK driving licence and own transport for occasional office visits. Desired: Experience working in a professional services or multi-site environment. ITIL Foundation certification or familiarity with ITIL practices. Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.). Experience liaising with 3rd party suppliers ...

solving skills with a proactive approach. Excellent communication and stakeholder management skills. Microsoft certifications in Active Directory, Azure or related technologies, or equivalent experience. ITIL Foundation certification or equivalent practical experience. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential … Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise ...

technical governance. It also involves mentoring colleagues, evaluating emerging technologies and delivering infrastructure improvements that enhance efficiency and reduce costs. About us Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead … stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich ...

Directory , including OU design, GPOs, Group Policy Preferences, Domain Controllers and roles management. Manage core infrastructure services including DNS, DHCP, WINS and PKI/certificate services . Support and manage Azure and Microsoft Entra ID services, including: Conditional Access Role and Group Management Entra Connect Microsoft Authenticator On-premise … DHCP . Strong knowledge of Microsoft Azure and Entra ID . Extensive PowerShell scripting experience, including creation, testing and modification. Experience with PKI, certificate management and Domain Controller administration . Experience supporting SSO and authentication technologies . Experience with server migrations, upgrades, patching and application migrations . Understanding ...

options. Profile A successful Service Delivery Manager should have: Proven experience working with managed service providers and third-party IT suppliers. Strong understanding of ITIL service management processes. Experience across Service Desk, Incident, Problem, Change and Release Management. Strong knowledge of service management platforms such as ServiceNow, Remedy … Windows desktop technologies. Strong documentation, analytical and problem-solving skills. Ability to work independently with minimal supervision. Degree-level education or equivalent experience. ITIL Foundation certification (or higher). Minimum of 5 years' experience within IT and business environments. Job Offer A fixed-term contract role with ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience ...

devices VPN connectivity User account and access-related issues Escalate complex technical issues to Level 2 or Level 3 support teams as required. Follow ITIL-based Incident, Request, and Problem Management processes. Maintain accurate documentation of incidents, root causes, resolutions, and ticket updates. Deliver a high level of customer … written communication skills. Ability to work effectively in a fast-paced, customer-focused environment. Willingness to work in shifts, if required. Preferred Qualifications ITIL Foundation Certification or basic knowledge of ITIL processes. Experience supporting remote users and hybrid work environments. Exposure to Microsoft 365 administration and cloud ...

e.g., Microsoft 365, collaboration tools, and FRP-specific systems). Maintain accurate records of all interactions and resolutions in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist in creating and maintaining knowledge base articles to support self-service and team efficiency. … Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies Analytical thinking ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams ...

critical national infrastructure.Qualifications & ExperienceYou will ideally have a degree in Computer Science, Engineering or a related discipline, or equivalent demonstrable experience, together with ITIL Foundation certification and evidence of continued professional development.Why Join Us This is an opportunity to work on technically challenging and strategically important programmes spanning ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment. Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable. Experience ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment. Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable. Experience ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment.Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable.Experience of managing ...